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    6 years ago

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    Lincoln Financial Group

    Lincoln Financial Group

    1.1
    (235 reviews)

    It was a very unpleasant experience trying to explain my situation to Lincoln customer services…read morerepresentative. From March 5th, 2025 to May 28,2025, I called the customer services several times every week trying to get my Required Minimum Distribution check corrected since they deposited a wrong check into my checking account with state income tax rate of 75%. I was told to fill out the new RMD request forms 3 times stating that the forms I previously received were outdated. I called Raymond Jung, my original agent in California, and John Young, the client services Manager to Raymond Jung, answered the phone. He patiently listened to my story, and then promised to help me. Today, I received the RMD check with correct state and federal income tax deductions. John is very compassionate and helpful. His service was excellent. Lincoln is very lucky to have an employee like John.

    I rarely leave negative reviews, but I feel compelled to share my experience. My interactions with…read moreLincoln Financial during my disability claim left me feeling frustrated and unsupported. Despite providing extensive medical documentation from my treating physicians and demonstrating the significant impact my chronic migraines have had on my ability to maintain full-time employment, I felt that my claim was not evaluated with the level of consideration I expected. The process was stressful, communication was disappointing, and the overall experience added unnecessary anxiety during an already difficult time in my life. I understand that insurance companies must evaluate claims carefully, but claimants also deserve to feel that their medical evidence has been reviewed fairly and that they are treated with respect throughout the process. Unfortunately, that was not my experience. I hope Lincoln Financial works to improve transparency, communication, and the way it handles individuals facing legitimate medical disabilities.

    Douglas - registrationservices - Updated June 2026

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