I never even had to leave my house to get my stairs recarpeted. Fred brought samples for me to…read morechoose from so I could pick which would be a good match to the rest of the carpeting in the house. The carpet was ordered and when it came in, I received a call to set up the installation. The crew that did the installation were thorough, diligent, and professional. All in all, it was a great experience, and I couldn't be happier with the results. Linda S

We had our floors done by AJ Rose. An Estimator came by and gave us a price. Weeks later, the day…read moreof the installation, I got a call from them saying the workers were at the house about to start the job, but they would have to charge me an additional $1525.00 because they needed to remove the old tile first. It was either I agree to pay for the extra service, or they would leave. I was shocked, but I went through with it anyway because I had been waiting for months to get this job done. It very much felt like a bait and switch. I am very disappointed in this type of business practice coming from a large flooring company like AJ Rose. Beware!!

We never knew how much we needed carpeted stairs until we had kids! The new house we moved into…read moretwists and is slippery for our toddlers. Rug depot carpeted both of our staircases almost immediately after we came in and picked out our carpet choice. The service was speedy and affordable. Also, rug depot is a family owned business. The staff here are caring, helpful and honest. Chris does the installations, his father helps with carpet selection and specifications for your location and his mother works on scheduling and coordination. Together, they run a great show and really take care of their customers. We love Chris. He really helped us find the best carpet for our home, tolerated our crazy toddlers running around in the store and in our home, our barking dog :) and also installed our carpets to perfection. He even drove back to the store and rescheduled our second installation because he wanted to make sure the job was done right. He even made two carpets for us out of the leftovers from the job free of charge! A big thank you to the Rug Depot owners. I wish every store was like yours. You guys are awesome. We will recommend you to everyone we know. I also included pictures of sample rugs we took at the store because the selections are great quality and beautifully handcrafted.

Amazing, friendly, knowledgable, quality rugs, Love this…read morestore 472 Amherst Street Nashua

Back in April, my wife "tasked" me with finding a new oriental rug for our living room. Based on…read moretheir outstanding reviews, I went to MOR and met David Mouradian, the face and, dare I say, personality of this family-owned business. After showing him pictures of our living room and explaining what we seemed to like, David showed me about 10-12 rugs and was very helpful explaining the differences between the styles/patterns, manufacture and quality, as well as appropriate sizing. With his guidance, I boiled it down to four and arranged to have them delivered to the house so we could see what they looked like with our furniture & colors (btw, I highly recommend doing this). My wife and I were so blown away, by how the rugs transformed the room, that we decided to buy one for our dining room as well. Both are hand-woven, tribal patterns from Afghanistan. Since then, I've taken four older rugs in for cleaning and one fringe repair....they look great! David and his team are exceptional at what they do. I could not be happier to have found and worked with a business like this - great experience all around!!

If you are simply buying a rug Melrose Oriental is fine. Nice selection to choose from…read more I brought a rug in to be cleaned and it was returned to me damaged. I understand you sign a waiver that states they can't guarantee spots will be removed but in my case they removed the dye from the rug, briefly mentioned it to me when I picked up my rug, never showed me what happened, and still charged me for the full cleaning despite damaging my rug. It seems like whoever was doing the cleaning didn't have enough expertise to know how to treat or clean my rug and irreparably damaged it. The fact that I was still charged the full amount for the cleaning felt disingenuous. They clearly knew they had damaged the rug as they mentioned it to me upon pick up. Not showing me the area affected when I was there felt like they were trying to hide their mistake. Be very cautious when you bring rugs here to be cleaned.

GREAT store, superb customer service, no pressure admosphere. I was looking for a dining room rug,…read moredifficult colors, on a low budget. I walked in and was greeted by a nice, friendly lady - Mary, very knowledgeable in oriental rugs market. They must have put out a dozen different ones for me. There was absolutely no pressure. The store was empty and I felt as if we could take as much time as I needed. Several I liked were more than I could afford, but many were well w/in my range. The shop is large and well lighted the light showing off the rug' patterns and colors to good advantage. Mary asked if I wanted to take few rugs home to be sure of colors working within the dining room's admosphere. I took two rugs with me home and end up buying one. Again, great shopping experience; highly recommended!

From the owner: First Rugs sources and sells the finest hand-knotted rugs the world has to offer. We stock over…read more6000 unique and one-of-a-kind rugs encompassing antique to modern and new contemporary. Come visit our showrooms in Acton, MA, the SoWa Art & Design District in Boston, and NYC to see our artfully curated selections!

They were awesome, low pressure, answered questions when asked and when we made our offer in cash…read morethey discounted further. Great Job!

I agree with the first review of this store. Great prices, excellent service and they stand by…read moretheir products. We have 4 rugs from them and I am heading back there again this week to get some more.

When purchasing a home, there is usually something you want to update; the floors in our new…read moretownhouse desperately need a facelift. By word of mouth, Pelletier Rug Co was suggested in numerous inquiries. Jerri was a gem to work with. From the in-store consult to the time she took to see the place and measure and, finally, the scheduling and ordering of the work. It was a pleasure working with her. As you can see it is stunningly beautiful. We chose vinyl planks for the main floor and basement and updated carpets on the main bedroom floor. Sorry, no pictures of that, but I promise it is very nice. Even the "seam" is not noticeable in the primary bedroom. I highly recommend this team!!

I started out buying remnants and always look at the high end rugs while I am there. About 85 % of…read moremy 7 room home has Pelletier carpeting in them. I love their runners and back of the store sale carpets. Always personable and help me carry out my purchases. You can buy carpeting anywhere but the prices at Pelletier are always lower and their markdowns are amazing. It is a bit of a drive for me but it is always exciting to see what's new in the store.

We love the carpet that Bob Sr suggested for our hall and stairs…read more Today the carpet was installed. The installers did an excellent job - also coming up with solutions to 2 tricky spots. And they totally cleaned up and vacuumed the area. An A+ store & installation

The gave a competitive quote, And did an excellent job…read moreinstalling carpet on our stairs.