I highly recommend Mr. Rooter to anyone. Chris is a solid dude and you can tell he cares and values…read morethe quality of the work and services he provides. Professional and knowledgeable, diagnosed the issue I had with my toilet and offered multiple options to fix it and made the whole transaction smooth rather than a headache.

Called to get a drain cleaning and inspection. We had a tech out quickly. They communicated very…read morewell and we felt like they gave us an honest opinion on what needed to be done. Unfortunately it feels like many companies want to up sell you. Not with Mr. Rooter, we are very thankful for their help and felt the quality and value was great for the service we received. Highly recommend

Jim and his crew are AMAZING. Jim was very prompt in his communicating and getting the job started…read more His pricing is very fair and he and this team work VERY quickly and efficiently. He has helped make a very stressful and overwhelming process much smoother. I highly recommend!

the team showed up right on time. They were ready to work. I had 15 bags of garbage for them to…read morehaul for me. They got right to work and were in and done in about five minutes would hire again.

We are so very, very glad that we found Ty, and Lilac Mountain. This young man was absolutely…read moreamazing with a long overdue transformation of our front lawn. He understood our vision, with our location in a very dry area, abutting a wheat field and run-off pond on two sides of the property, respectively. We went with a rock dominated theme, because honestly no matter what we've tried with weeds/watering/whatever, it has never worked with all the noxious plants all around us. And, he built us some beautiful raised bed gardens, so now we can actually have some decent tomatoes lol. His expertise on what decorative plants we could have in the yard that would be low-maintenance was spot on. We could never had made an informed choice in that regard. Perhaps the most impressive thing about Ty was his energy and conscientiousness. That alone was so appreciated. He's got the tools and the talent, and made it all look so easy. It's not. We are so pleased with everything.

From the owner: Local to the Spokane area, we are a landscape construction company providing a range of services…read morethat allows us to build custom outdoor spaces and yards. We aim to provide quality and great customer service. Contact us today or visit our website.

I don't even know how many stars to give. I should have waited for more quotes. Anthony was nice…read moreand professional - but I was swindled in price. My mom unexpectedly had to move in with me and is terminally ill. The home isn't vented properly and the gas stove/oven was causing air quality issues for her. $300 to cap off a kitchen gas line. Literally pulled out range, capped it, pushed it back. It took less than 10 minutes. It was initially higher but I got a "previous" customer discount of $50. I had to get it capped for an appliance change & before it was delivered. Now that other places are responding (after the work is complete and paid for - I paid $150 - $200 more than I should have). They have it listed as base cost for repair. It wasn't a repair. Ouch! If I weren't in a hurry to provide better indoor quality air to my mom by switching out the range- I would have waited to have more quotes. I definitely would have picked someone else so money was more directed to taking care of my terminally ill mom. Lesson learned.

We had a problem with sewage backing up in our rental. Our renter messaged me over the weekend…read morebut it was Easter Sunday so I asked if she could wait until Monday. I looked around at recommendations on Yelp and tried a couple phone numbers that gave me answering machines but Platinum picked up right away. I explained the problem and was given a very reasonable quote and we arranged to meet between 11 and 12 at the house. Chris showed up at 11:00. He assessed the problem, reamed out the line and ended up having to replace a wax ring on the toilet all in a matter of maybe 90 minutes. Chris is super nice and we were impressed with his professionalism and especially that he showed up on time. We will keep their contact information for any future problems.

I needed help in a really dire situation (well stopped working), and they refused to help me. :(read more

Not reliable or responsive. I get that businesses are very busy during all this booming…read moreconstruction but at least have the courtesy of letting a potential customer know you decline taking on their request for service. I was told I would have an estimate the next day and now 3 weeks have passed with only crickets. Not recommended!!