Tom and the team at Thomas Maher Allstate Insurance truly provide exceptional customer service. My…read moreteenage daughter recently got in to an accident and they handled everything with prompt professionalism, constant communication and empathy as it was a stressful event for all involved. They are proactive and also try to find ways to save us money. The value add that they provide exceeds all expectations. They are the reason I continue to be an Allstate customer.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. The TJM Agency makes insurance easy, fast, and dependable so you can focus on what matters most to you!

*1-27-18* That's your submission, that I said something…read moreunprofessional? I find it interesting that I bought a new car which took three days to ship and yet I received an upsetting letter?? It was a bank issue from Acura and I was contacted over the phone. The end result was the new State Farm agent quickly resolved the issue. Placing the blame on the customer seems to repeat after all these years. I wish you well in future endeavors. Do you know the saying let sleeping dogs lie? For years I left this review sit idle. Seeing his picture with a billboard just pisses me off and now? Stony Brook neighbors, judge for yourself. I moved to the area over twenty years ago. My wife and I were two young kids starting out, we need home insurance, car insurance, collector car insurance, insurance! So we go to our local State Farm insurance office, agent Randy Pelosi across from the train station. Years ago, I needed a unique insurance auto policy. I was away on business in Ft Lauderdale and I surprised my wife with a new Acura MDX that I bought in Florida. Normally I'd drive that sucka to the auto train but I was swamped with work. I explain the situation to Mr. Pelosi, not a problem he explains. We'll take care of it. Great! I have my buddy take care of the auto shipping and away we go! Nothing happened to the car but the policy the way it was written caused a problem with my bank. It's not a problem for me, things happen. The office opens at 9am. I ask for Mr. Pelosi and I'm told he'll be in shortly. I wait 90 minutes, he's not showing up. I left a check to pay my insurance premium and said I'll call back. No harm, no foul. Here's where it gets interesting. I call about 11:30 and say hi Randy (we've done business for years and knows us) I can tell he's nervous on the phone. I told him about the policy how it was wrong and needs to be re-written properly. He's talking on the phone loudly like I'm irrational? I kept saying it's not a problem, let's just fix it. Then he drops the bomb, we may have to drop you as a customer. What?! I said what the heck man? If thats true then please give me back my check, I just made a payment and we'll go separate ways. He says if I come to the office he's calling the police. Folks, we live in nice quite area. I've had State Farm since I joined the military at 18. This guy, I am telling you is unprofessional. I called State Farm corporate and they said maybe he had a bad day. They switched me over to a new agent. My Check was cashed, no disruption in service and my new rep fixed the insurance issue that Mr. Pelosi couldn't resolve. I'm Yelp elite and know how writing a review first is tricky. This guy could have his wife and office workers with 1 reviews give glowing 5 star reviews for this business. And then they'll attack me in their reviews! In this day and age where Online insurance companies like GEICO operate, do you need a brick and mortar office with a guy who acts like a tool bag? 15 years ago he did and this review is my only recourse. If you want to use his service, enjoy. Just be aware this guy won't own up to a mistake on his part.

Randy and his office staff are so great to work with. They are a phenomenal team. Thank you for…read morebeing so attentive and taking care of all of our policies and needs. Your quick response to our problem with our IRA is appreciated more than you know!

I had a very bad experience with this insurance company…read more I have a property under my LLC company. I told the girl insure it under my company. But they insured me with UPC with my personal name. 3 month later I told them I have tenants move in. then they told UPC don't insure LLC.(Paid whole year), she changed to Utica for LLC,(paid whole year). 1 month later, they told me Utica don't have renter's policy. then changed to Kingstone, I received a bill form Kingstone, while I am still paying Utica policy during the same time period. She canceled Utica policy. a month later I didn't get refund. I called Utica the girl told me the check mailed out a week ago, and sent to a wrong address. Address should be xx midwood ave, nesconset, NY 11767 instead xx midwood ave, Lake grove, NY 11755, I never received the check. Insurance agent is very irresponsible, they don't have any knowledge what policy they are selling. I still didn't get my refund $1xxx check from Utica. The reason I chose this company, because they just 5 minutes away from my house. I thought it was convenient. Biggest Mistake. Regretted it

I would like to thank my agent Lisa and the Takach & Associates in quickly and professionally…read moregetting my company a new business insurance policy after the previous company I had for 13 plus years doubled my premium. This was just another co vid tactic to get more money without ever even filing a claim Thank you

I would recommend Mill Creek Agency to anyone. The reason? Because of the office manager Kristi…read moreD'Cruz! She is by far the most professional and knowledgeable in the business. She is kind hearted and dedicated to getting the job done. For years now Kristi has taken the weight off of my shoulders for all my insurance needs. Home, auto and business. She makes doing business easy and enjoyable. I'm so very thankful for all of her continued support. I feel cared about when I deal with her! Thank you Kristi!!

We have had coverage with Mill Creek Agency for many years. They are very responsive and helpful…read moreevery time we need anything. Wonderful brokerage.

The customer service is excellent. Anytime I have any concerns, either Marleny or Chrissy always…read morehave been able to help me 1000%. I do appreciate the staff at State Farm. Very professional I would recommend to anyone that needs any type of insurance which I have done. Thanks for everything

This company deserves no stars and shouldn't even be able to run a business. James Winter is a…read morefigment of your imagination. He doesn't exist. I've been a policy holder with this agent for approx. 2 years. Each and every time I try to speak with the infamous Mr. James Winter all I get told is "he will be in the office tomorrow at 9am". What a joke. He never is in the office. Also I've been told by numerous reps in the office that they would make sure he contacted me the next morning which would have been as recent as 11/17/17. But of course, no call from James Winter. He doesn't exist. Also, Kimberly in the office is absolutely one of the rudest people I have ever encountered. They repeatedly put me on speaker phone for the entire office to hear what I'm saying and have hung up on me numerous times because well, they don't know how to handle customers. None the less I have contacted the NYS Attorney Generals Office so that they could see and listen to my numerous phone conversations with this State Farm agency. The amount of disrespect from the office staff and James Winter is utterly disappointing and should be stopped immediately. I encourage anybody with this State Farm agent to quickly find another one in your area as there are many. The lack of help and understanding in this office is ridiculous, no matter how angry I may be they should remain professional and remember that I'm the customer and if I'm a little angry or upset with something going on their job is to solve the problem and keep a customer happy. Again I encourage any and all to find a different agent. Too bad I couldn't post this with negative stars.

Sandy Carini is THE most helpful agent I've ever dealt with. She is thorough, sweet, understanding,…read moreand gives it to you straight. She does everything in her ability to help you with anything you need in regards to your policy. I highly recommend her and her team as your agent. Shes the best around!

Malcom and Gavin were friendly, knowledgeable and responsive to all my questions for both auto and…read moreumbrella policies. There prices were very competitive.