Used to be great service, but in the past year or so, calls and e-mails go unanswered. I dumped…read moreAllstate because of this.

I've been w Jeff Troiano and his staff for several years now and find them fantastic. They are…read morealways there to help and extremely knowledgeable. I switched from State Farm and they have saved me quite a bit of money over the years. His office is conveniently located in Smithtown and they are always there. Don't look anywhere else.

I made an appointment yesterday at the Franklin Square office. They never arrived and no call or…read moremessage. Avoid them as they are unreliable.

Definite 5 Star rating as Tax Prep service. Entire staff friendly and helpful. Both staff members…read moreat front desk greeted and helped me when I walked in. Ms. Debbie (H.) prepared my tax return. Debbie was awesome. Patient and professional. Answered all my questions and explained everything that she was doing. She applied any and all reasonable deductions. I'm going to request her specifically next year. I highly recommend her. The whole process was quick and easy even though nothing was rushed. I recommend to at least call them and check them out.

Horrible insurance agency. They will try to rip you off and overcharge you. Do not call them or…read moregive them your business.

This agency is the best. They saved me over $100/month on my auto insurance when I went to them…read morelooking to insure the home I am buying. I was recommended by a friend and was inly looking for homeowners insurance but I took the time to let Tom explain to me the benefits of bundling everything together. They also got me the lowest quote for homeowners insurance and carefully explained everything to me about both policies. As a first time homebuyer understanding what I was buying was very helpful to me and the savings on my auto insurance was an awesome bonus. Highly recommend the outstanding office and all of the kind and knowledgeable staff.

Really can't say enough good things about this company. When I was searching for a way to offer my…read moreemployees health insurance without breaking the bank, I had started calling companies only to be left utterly confused and helpless towards achieving my goal. I was then lucky enough to call Peak Advisors and was immediately greeted by Jim, who spent probably over an hour on the phone with me, answering my 10 billion questions, figuring out what would be the best route to go, how we can implement it seamlessly, and how I could truly make this work. Fast forward a few months later and I couldn't be happier. Both Jim and Rob have helped me out tremendously. The customer service here is top-notch. I'm someone who constantly has questions about every little thing, and then often forgets the answers right after I'm told them. Jim and Rob always answer my calls and explain everything (and then re-explain it), as well as always respond to e-mails immediately. These days I find it's incredibly rare to find a company with this level of customer service, as well as a company that stands behind their services and truly looks out for their clients. Did I mention everything they have done for me since day one has been completely free?! Doesn't get any better than this. Highly recommended!

this company is professional, efficient, reliable and works for your business. call them.read more

The best agency around. I have been insured by the DeNapoli associates for my whole driving career…read more Michael is very knowledgeable. He's always only one phone call away. Very helpful and cheerful when you speak to him and he always has the answer to any question I may have. Feel in very good hands having them insure me. Would highly recommend this agency to anyone looking to be insured through a family friendly and customer oriented company. THE BEST!

After almost 30 years of being a customer of Luke DeNapoli Nationwide Ins. Agency, I had my auto…read moreins lapse, without the ability to be reinstated. I had to shop new auto ins., and eventually had to pay double due to having the lapse. The reason it lapsed? Every month I had my (then trusted) insurance agents make the payment on my behalf, using the stored method of payment I gave them. Apparently one particular month, they used a two year old debit card (which account was closed over a year and 1/2 ago) to make the payment, rather than the method they had used consistently for over a year 1/2! They left me a voicemail saying my pymt was declined, and after getting the message that night I called the bank the next day (because I did not see why it would be declined). Never would I imagine the reason it was declined was due to them putting through payment on a very old card. Of course this was on a Friday when I spoke to the bank, and when the agency was open again it was Monday, two days too late for the timely payment and my policy lapsed. I then called Nationwide HQ and told them of the situation. After I was told that all it would take was a call from the Agency to say that it was their error, I called Luke DeNapoli right away, and was told that they would call HQ. After following up minutes later with HQ, I was then blindsided by them telling HQ that it was NOT their fault. And HQ said that no matter what, the word of the agent is what they go by, and even if the Agency called again to try to reverse/correct what they said, HQ goes by what they initially say and what is done is done. My insurance was cancelled for good. They would not write me another policy (it is their policy that it must be a year after a lapse) and because the whole ordeal took 5 days to straighten out, I had insurance lapse for 5 days. This cost me $75 per day for the lapse with NYS DMV, it also cost me double for a new policy with a new ins company, due to having a lapse in coverage. They cost me hundreds of dollar at that point, and hundreds per year going forward. I also looking into changing my home owners insurance policy, of course because of the auto ins situation, but also because my parents (also long time customers) had been charged more than double they found out for their HO Ins. I went from paying $2642 per year with Nationwide to $1460 per year with Geico. I didnt change earlier because every time I asked my agents why my insurance went from $1200 with my first home to $2642 with my new one (same Sq Ftg) they said because the rates are increasing, I have claims, there are hardly and companies writing HO Ins on LI any more...things of that nature. I was scared! Now, after being screwed by them (again, after almost 30 yrs of being a customer, and most of my family members too!), I am so glad I changed to Geico. I have nothing against Nationwide per say, it is Luke DeNapoli, and his son Michael that took over, that I have the BIGGEST problem with. What personal, kind, trusting service for such a small community as East Northport. I will never understand why they did not defend the truth, that it was their error, not only to be honest but to save a customer of almost 30 years! What the heck did a loyal customer like myself do to deserve being screwed by this lousy agency??? Luke...sorry your son Michael will be running all of your hard-earned business right out the door...if he continues to be an A** to his customers. Shop around everyone! They are way over-priced I am now sadly finding out....and I guess in the end they did me a favor by screwing me....at least I am paying a lot less now!

After paying 35 five years of insurance we had a water pipe leak causing damage in two rooms…read more Plumbing repair of 800.00 not covered, 2070.00 deductible. Ridiculous! First claim ever and just wasting money to pay their advertising and make Jake a millionaire. So very disappointing, such a scam.

I have been dealing with Mark Raymonds office for 10 years or more. His staff could not be any…read morebetter. They have saved me more money that any other Insurance company. They are as good as it can get. Thank you guys.

They are really helpful for new business that need insurance. And they are super patient,…read moreunderstanding and clear and have great customer service.