They never responded to my request for service they never replied to my voice mail or anythingread more

This place lacks so much professionalism. First, they have a person answering the phone who sounds…read morelike she's either asking someone for the answers or is reading off a script. Secondly, I tried to fill out the paperwork online and their website was glitchy and it kept saying I was missing a field, but I wasn't. Third of all, when I called to notify them of this and to ask if there were alternatives, and when we would be able to do a meet and greet, the girl on the phone was clueless, she just kept saying I will notify my manager and she will be in touch. I just didn't have a good feeling about this place and as much as I didn't want to, I ended up taking my baby to petsmart hotel since I was able to consistently get a response and check up on my furbaby when I was out of town.

At the last minute I had to find a pet sitter and found Fancy Tails thru social media. After…read moretalking with Tracy I realized she is a true pet lover:) because my Bruno is a Service Dog I knew she would take good care of him, and he'd be safe and happy. After I spoke with Tracy I told my friend that I was going to the event with and he said "I know Tracy, she is highly recommended and has a stellar reputation with taking care of our furry friends. While I was at my event she sent lots of pictures while he was on his walk and hanging happy with his new puppy friends, it gave me peace of mind. She even offered to pet taxi him back to me when I returned home. 5 stars to Tracy & Fancy Tails

Tracy watched Princess Buttercup while I was having surgery. As the name says, she is a Princess…read moreand requires such treatment. My dog is super picky who she chooses to like and be nice to, and Tracy took her in with open arms to help me out during my time of need. She's local which I love and had so many great reviews online. This is also her only and full time job which was also very important to me when searching for the right pet sitter. I used a Vet Tech once, but I preferred Tracy over the VT because she has all the time in the world to spend cuddling with Buttercup (and she has vet tech skills)! I will be using her again. Grateful to have found Fancy Tails.

Stacy is a lifesaver. She has been walking my dog for almost a year now. I trusted her from day…read moreone. As a nurse, I work long shifts and Stacy is kind enough to come twice to walk Barbie on those days. She has even done transports to and from doggie day care. All around excellent dog walker and great person to know in town. I couldn't be more pleased and Barbie too!

I'm so grateful that a friend introduced me to Stacy and Critter Sitters. Stacy is THE BEST!!!…read more She really cares about the animals, and I always know my little guy is in good and safe hands when I am away. Stacy is dependable and trustworthy, which gives me such peace of mind when I'm traveling. She always works with my last minute schedule and checks in regularly while I'm away, which makes such a difference. I plan to use her indefinitely, and recommend her to everyone I know who loves their pets as much as I do.

Our 2 pups loved Courtney from Superstar Pet Sitting. She stayed at our home for 2 nights and 3…read moredays. She was very affectionate with them both and allowed them to sleep with her as we do! Thank you - We will use you again.

I'm deeply grateful I found Barbie and her pet sitting services. I am an avid animal lover and…read morehave always had dogs. I have a senior Chihuahua Terrier mix and three days ago adopted an one year old Doberman from rescue in Fillmore, CA. This girl is the sweetest pup but I am now her 3rd home. She was barking and whining and I was feeling really concerned how to adjust to this as I never had a rescue before. I called Barbie and she was so delightful and was very accommodating. She along with one of her staff Hannah came over today meet and greet. Both ladies were so friendly and I feel comfort in getting help from this company. I love how there is no minimum for pet sitting as I called and some required a minimum overnight. I will offer update once my two dogs experience care from Hannah. I'm sure they will be in good hands!. Thank you Superstar Pet Sitting !

I do not know where to start... since joining Melissa's Mutt Hutt earlier last year, Melissa and…read moreher team were very welcoming and made it know they were excited for me to join them. Everyone is very helpful, training was informative, which lead to me never feeling uncomfortable branching on my own. I have had been lucky to work with great clients and their pups. I mainly board dogs in my home, and they are all well trained and have not had any issues. You should feel 100 percent comfortable having MMH take care of any of your pets!

After working for two years with another dog walking/pet sitting company, we moved out of their…read morenormal area of service, and had to find pet care on short notice. With a shy and anxious dog who is nervous of strangers and sometimes reactive to other dogs on leash, finding a trusted dog walker is no easy task. I found MMH on Yelp and gave them a call. Melissa called me back within 24 hours, and Sarah came out that week to meet me and my dog and assured me that Allison would be able to take care of our pup. As we still had a few walks scheduled with our previous walker, they even coordinated a time for Allison to join our old walker on one of their last visits and help our dog adjust to the change. Allison is amazing, and we are so lucky to have found her! She took the time to get to know and build trust with our dog. Our dog loves her, she sends the best photos and updates after each visit, and she really goes above and beyond to keep us informed of any concerns. We've worked with lots of great dog walkers over the years, but she is the best when it comes to communication. We have regularly scheduled weekly walking, but MMH has also always been able to accommodate our one-off requests. This is one of the benefits of working with a larger company. If we need a one-off walk, and Allison isn't available, MMH has always been able to find someone, and Allison regularly introduces our dog to other walkers so that there are multiple people who can fill in when needed. We've also used MMH for overnight, in-home care, and again, MMH has always been able to accommodate our requests and we've had positive experiences with all the walkers/sitters so far.

Took advantage of their Spring Break special, which included a bath, to board my pup for a week…read more(Sat-Sat). It had been almost a year since we last boarded but Ethan helped us get acclimated to the new policies and was super accommodating, even working with me on pick-up when my return flight was delayed. A true life-saver. All the staff are always kind and helpful and they really love on the animals, which I appreciate. They also regularly update with photos and emails to keep you in the loop which is very reassuring. Loki loves it there and is always wiped out when she returns. (She's been napping all day. Very clearly a happy girl ).

A little long but it's been nothing less than eventful with this place. I had hight hopes for this…read moreplace as the hours are so convenient for our family's busy schedules. Unfortunately, this place was a HUGE disappointment and had a huge negative impact on our pup. Long story short -- Everything here is a sales grab. The few girls care for the animals but the "managers" and men there are just there for the commission of your packages. I had a whole conversation about their unethical sales pitching with the employee while picking up my dog lol. It's "how they keep the place open" - the employee's words, not mine. Astounding. Said employee also asked what I did for a living because I questioned their sales pitch tactics -- I'm in sales. Also, If you need their VIP services for your unspayed or neutered pup, please spend your money elsewhere!! Before committing to a membership, we did a trial day and spent hundreds on drop in days, grooming, and overnight boarding to see if it was a good fit for our high energy pup. Our dog is not neutered and we don't plan on getting him neutered so we chose their VIP rooms. His breed is also extremely high energy and they promised they could accommodate. I also inquired about training multiple times and they kept saying the trainer would contact me. Everything went great after those few visits, they seemed caring and said he was a great fit for a membership so we end up signing up. Then everything went downhill. Upon the first day of the membership, our dog all of a sudden had behavior issues and needed to be picked up. In the middle of my work day I call the shift manager, and he states that if we want our dog to stay, he needs training ... (from their same trainer that I've inquired 3x about before committing to a membership, still haven't heard back). I asked why this wasn't communicated ever before committing to a membership and they didn't have an answer. I informed them that I would've paid for training before committing to a membership if they would've let me know that there were any issues. Our dog went a couple of more times until they could finally get me in touch with the trainer, 6 visits later. Actually I had lost complete trust at this facility. To add insult to injury, I was able to speak to one of their actual workers that is with the dogs and she let me know that our dog is only let out for about 10 minutes at a time, maybe 3 to 4 times a day during a 12 hour stay. This is their VIP option. So not only is he left in a room for about 12 hours a day, with dogs barking all around him, he's not being stimulated nor played with just being let out to go to the bathroom. Contradicting everything they say that they offer. Their "trainer" is also a joke. He is supposed to be from the Marines and well-versed in the breed of dog that we have. Upon washing him for 5 minutes, as I was told, he said that our dog needed to be neutered before he could be trained because of his energy. Our dog is a Malinois and is not supposed to be neutered before 2 years of age. We've since went elsewhere to get our dog trained from someone who is actually educated on his breed and he's worked on all of his anxiety and reactivity issues that our pup got because of this place.

Charley is a large, lovable, sweet Old English Sheepdog. He is a special fur baby and a very…read moreimportant member of the family. Not everyone can handle such a large emotional dog, but Kat did a great job. Due to his issues Kat had to visit Charley's house in order to take care of him. She handled this wonderfully despite it being a bit out of her way and was super patient with his idiosyncrasies. Things like his non-walks (basically crossing the street to go to the bathroom then immediately coming home), not doing well with other dogs (this means being hypervigilant when you take him outside), poor water consumption, being a very picky eater, and at times many different medications. While it is difficult to leave your baby with anyone, Kats clear love of dogs makes her a perfect dog sitter and her attention to detail leaves you feeling confident and secure that your loved one is getting the best care they can possibly get outside of you.

Kat was the best when taking care of Bimba. She follows the routine I have established, while…read morespoiling her with a few extra treats and attention. She would share pictures of Bimba on a daily basis, which made me feel at ease being away from my bebe. Bimba really loves her. I would highly recommend having Kat take care of your dog.

My boyfriend and I are first time pet parents and we ran into some problems within the first week…read moreof adopting our cute boy from the shelter. They were super supportive, reassuring, helpful and NICE AS HELL. They squeezed us in last minute a little before closing and when we called later in the week to get some advice on our dog's medication schedule they were responsive and knowledgeable. We found our new vet! I forgot the name of the front desk lady, but she rocks!!!

My Marley came to see Dr Heather was awesome as well as the assistant. The receptionist is friendly…read moreand answers the phone quick and set you up with the service your furry one needs as soon as they can. Prices are competitive. The hospital is located in El Segundo and is nice inside .