Not just for storm sewer & pipe inspections! They used their time and equipment to find and rescue our two year old kitty! We actually called out of desperation, late Saturday evening, 6/20/2026. Our 2 year old indoor cat got outside, and the last sighting during the ensuing chase, was from one of our neighbors who saw her run into a storm drain. It was determined the drain was the length of a football field and ended at a manhole covered location that emptied out into a ditch at the edge of Marston reservoir. Kudos to Denver Water who dispatched staff at night to open and check the manhole and look for pawprints in the ditch, twice! Our cat, Smudge, was not there - so we new she had to be somewhere in the middle of the drain pipe. Next came Denver Fire Department #30, who did not have to spend time helping anyone find their lost cat, but nevertheless did come and try to help because they had the time. They brought super strong flashlights and looked for her glowing eyes, and also met Denver Water down at the manhole at the other end. They called several resources on our behalf up to and including animal control centers or anyone that might be able to lend us a cage to set up and trap her in should she come out later at night when things had quieted down. Not wanting to take up too much time and to make sure resources are available for serious emergencies, they did everything they could for us, finally leaving us with some best practice advice for catching her which we were fully prepare to do - (stay out all night at the entrance and wait for her to hopefully come out). We placed some of her dirty litter at the entrance, as well as tuna, and her favorite, shrimp! As a last resort, we our neighbor googled for a sewer line inspection service that used cameras to scope lines for various reasons. We were hoping one would come and help us by sending a camera into the drain so we could make sure she was still in there. The first place that came up was Down Low Services. Ian and his wife are some of the most empathetic and compassionate people we have ever met! Not only did they answer the phone late on a Saturday night, they are animal lovers who have and appreciate cats as well. When they heard our story, they offered to come out without question or delay and quickly found us at the storm drain entrance. They were so kind, patient and helpful. Their camera located Smudge at the 200' mark. While Ian operated the camera scope, his wife Brandy ran back to me and gave me updates. She told us Smudge ran even further away when she encounter the camera line, and ran all the way to the 300' mark! (This is what caused Denver Water's second visit). Down Low offered to open the manhole cover because he carried that piece of equipment on his work truck, but we did call Denver Water first who did send someone out again to open it for us - poor Smudge was not there but we new she didn't leave because it was full of about 7" of water and they could not see pawprints. Ian suggested reversing his line back out to see if he could locate her by going in reverse and he did! Smudge, afraid of the camera line, ran just ahead of the camera line all the way to the entrance where we were so relieved to see her, and when she got close enough I was able to grab her bedraggled, filthy kitty body and put her in her carrier. We love her so much and were so thrilled with Ian & Brandy's clever work with their camera scope, and their willingness to help strangers find their cat, at Down Low's expense. They were there until 11 p.m. at night just determined as ever to help rescue her, and they did! I cannot say enough good things about Ian, Brandy, and their business, Down Low Services. They did not even ask for payment but of course, we wouldn't have it and insisted on giving them some cash for not only answering the phone that late, but mostly for actually caring enough to help two strangers and their cat. We also want to thank Denver Water at Marston Lake Reservoir and Denver Fire Station #30 - also a testament to the power of community and teamwork in action, each employee of each entity, demonstrating what selfless individuals and people of character we have that work for our local government alongside local business owners, Brandy & Ian with Down Low Services. Each interaction left all the community helpers abover, wanting to know the end of the story and what became of Smudge. We are happy to report that although she was shaking, terrified and filthy dirty, she was not injured. After a good bath and lots of love that evening, she slept most of Sunday and is back to precocious and playful self. She also shows absolutely no interest in bolting out the front door anymore! Thank you so much Denver Water at Marston Lake, Denver Fire Station #30 and Down Low Services! We will be eternally grateful to all of you. We've added photos for all of you. Angela & Martin Carmichael read more

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They are one of the good guys, giving thier customers honest sewer scopes. They dont try to upsell you and will only recommend what needs to be done. They are always on time and they send the sewer scope inspection report the same day. Would highly recommend using Down Low Services if you have sewer concerns. read more

Down Low services were: On time, on budget and on point of the statement of work. They even do locating.

Used our life savings for a new home and performed video prior to closing. After closing, determined there was a problem not found before closing. While I didn't blame Down Low, I specifically asked for a discounted rate if I were to reuse them a second time. I also specifically listed off the two locations I needed verified while this was occurring, which Ian agreed. When the tech arrived, he was obviously unprepared for one of the two services but without telling me so proceeded with the first service anyway. After completing the first service in 15 min, he indicated he would need to duplicate the fee every time he moved his camera to a new location. That was not what we agreed to, and was an immediate attempt to use our problem as leverage to obtain more in service fees. When I spoke to Ian on the phone to ask what changed, he insinuated that was never discussed and then indicated he would use my audio recording as evidence to the contrary. I suggested he do so and never heard back. Capable, yes. Professional, no. Would not recommend. read more

I could not be happier with this company. In the process of selling our home another company tried to state that over $7,000 worth of repairs was needed on our home. We hired Down Low Services for a second opinion. They were at our home the next day to complete the scoop. They were able to show that there were actually no repairs needed just a simple cleaning. read more

Ian and his employee, Christian, are highly professional and helped diagnose a sewer line issue I had. Ian found that there were roots in the line that needed removed, and that these roots were constricting the flow enough that water was trying to back up into the house when running the washing machine. This is not what you want to have happening with a 3-week-old newborn in the house. Ian was able to diagnose the issue, recommend a competent and fair sewer cleaning service, then confirm that the cleaning service complete the job correctly. Down Low will be the sewer scoping service I recommend to friends that are having sewer issues that need diagnosing or simply getting an inspection before a home purchase. read more

Ian is amazing! He did a sewer scope for me four years ago when I first purchased my home. Recently I had a plumbing and pipe fiasco in my home, so I reached out to him to get a copy of the video. Because he simply cares, he started asking me questions and the next thing I knew he ended up giving me a call and giving me all sorts of amazing and helpful information that kept me from getting price gouged by plumbers and helped me fully understand what was going on with my sewer line so I could commit to just the right amount of repairs needed. I would recommend him 100% as an inspector because not only does he know what he's talking about, he will take care of you for years to come as a customer. read more

If it were possible to give 6 stars I would. Dustin was friendly, prompt, and knowledgeable. I think the most important thing is, I'd use DL Services again. read more

I needed a visual of my plumbing pipes that were just installed but were holding water. Ian answered the phone when I called and he got me on the schedule. He was very helpful, knowledgeable and professional through the whole process. I am so thankful I did this so that I could know what the problem with the pipes are and can now get them replaced because they were installed incorrectly at the wrong pitch. He emailed me the video of all my pipes that he scoped so that I could download and keep the recordings. I will always use this company when I need to know what's going on with pipes and I would highly recommend everyone do this when they're buying a house or even on new home construction, for peace of mind knowing what's going on with the pipes underground. Thank you, Ian!! read more

Very friendly and efficient! Explained everything thoroughly. Will use his services again in the future! read more

I'm so grateful I was referred to Ian to help me out when my dad passed and I didn't know where all of the openings were and things that needed to be done at his house. Ian was super nice and he communicated well, was prompt and considerate, and gave me so much information and I'll definitely be calling him again read more

We appreciated Ian's efficiency and communicating during our home inspection this week. Would highly recommend!

I was told by another company I needed my sewer line replaced to the tune of $14,000+. I called Down Low because the company scoped my line when I purchased my home several years ago. Ian came out and identified no issues. Ian provides old-fashioned customer service that is rare in business today. He is 1) honest; 2) knowledgable, and 3) direct. This is a company you can trust. read more

It's all been said but I'll add my vote also. He just did our new home inspection. He is knowledgeable, helpful, friendly, professional and has top of the line technology. He caught a problem most would have missed. You get a video of the piping and great practical recommendations for any required work. I loved it when he reaffirmed what I've always said - don't use garbage disposals, they clog pipes! (Thanks Ian!) read more

As a realtor, I know how important it is for my clients to receive an objective assessment of their sewer line. There are too many services out there that conduct sewer scopes AND perform repair work. It's no wonder that they "find" a lot of problems, because they make more money off repairs! DL Services does not perform repair work, so I know they offer my clients an unbiased assessment of their sewer line. DL Services uses high quality camera equipment to perform a thoroughly documented assessment of your sewer line. The clarity of their camera equipment really helps them to distinguish between what's a problem in the line (and what's not). Sewer problems can cost thousands of dollars, so it's important for my clients to have good documentation and a professional pipe report when we ask sellers to make repairs. Conversely, DL Services does a great job of helping my clients distinguish between major problems that require repair, and minor problems that may only require routine maintenance of the sewer line. I recommend DL Services to all of my clients, because they offer wonderful service at a very reasonable price. They are also prompt and responsive to our needs. I recommend them without reservation! read more

Ian came by within an hour of when I spoke to my plumbing contractor. He was quick to arrive but detailed and meticulous about his work. He took the time to accurately measure the pipe and locate exactly where the problem was. He showed me exactly inside and outside where the work needed to occur. He was courteous and professional. His work was very much appreciated. read more

Ian is the absolute best. He has scoped two houses for us with three sewer lines. He is thorough, professional and meticulous. He is also very honest and punctual. He goes the extra mile and will look for buried line hookups. Always pleasant and punctual. Honestly, I would ONLY let Ian do my sewer scopes as no one compares to his level of service and expertise. read more

Ian has performed several scopes for the company I work for. He is friendly, professional, informative and good at what he does. Highly recommended! read more

Ian came by to inspect a sewer line on a property we are interested in purchasing. Ian clearly knows what he is doing, and performs his work quickly with great integrity. The same day, Ian emailed a video plus a written report recommending work to be done. I could not be happier with Ian's services, and highly recommend DL Services for your sewer inspections. read more

We bought our home in Denver a few months back. Ian came out and did our sewer scope...let us know what we were dealing with. A few days later, we noticed that our main sewer line was leaking. Not only did Ian come out and check it out for us right away....but he recapped the line and sealed it in no time at all. DL Services went above and beyond, he went out of his way to make sure that our new home stayed awesome! Thanks Ian! I would recommend DL Services to ANYONE purchasing a home....if you are a realtor, you couldn't ask for a better technician to scope the line. We would seek him out in the future for ANY home purchase! read more

I was referred to Ian by both my real estate agent, and home inspection team prior to purchasing my home. Him and his crew arrived on time, and quickly set up shop while walking me through the sewer line inspection process. Afterward, we reviewed the video, and he patiently explained his evaluation of the sewer lines integrity. I was very pleased with how he patiently answered my questions, and provided an honest assessment of what he saw. After our initial meeting, he provided me with a duplicate of the video and document explaining the results of his findings. This greatly impacted my ability in negotiating the home purchase following the inspection. He was always available by phone and e-mail, and always returned my inquiries promptly. Two thumbs up! read more

I met Ian at a property I was considering buying. He was referred to me by my real estate agent. Ian quickly set up his equipment and took me through the entire inspection process. He explained everything he saw, things to consider and his evaluation of the sewer connectivity. He also sent me the inspection videos. I highly recommend Ian and DL Services! read more

I can't say enough about Ian, awesome video scope and he fixed a piece on the toilet which I offered to pay for, he stated that I don't own the house yet so who would he charge... Awesome. Priceless info for anyone researching a property under contract. The street needs to be dug up so guess how much that would've cost me after the fact.. Still hoping to get the house, wish us luck. read more

We used Ian for a pre-sale sewer line inspection, and it was fantastic. He was friendly, efficient, and professional, and the video report they make is great. He took the time to answer all our questions during the inspection, and thoughtfully described what we were seeing on the screen (including calibrating how much we should realistically be concerned about potential problems, and what our options might be). I now know way more about approaches to sewer line construction methods than I ever expected to, and it was super helpful and interesting. read more

Ian is fantastic! He is flexible, friendly, efficient, and shares all of his info (including a file of the video he takes) immediately. He's done two sewer scope videos for us, as we need regular maintenance for root build-up. He gives us straight-forward timelines for any work that needs done, and he's made us feel confident we can manage the roots and keep our sewer system working well, despite the fact that part of our system still consists of clay pipe. Highly recommend if you need a sewer scope, or a sewer inspection for a house you're buying. read more

OMG Ian is amazing. He was referred by my home inspector to do a sewer scope in our new home--the builder did not connect the waste drain. Ian was extremely professional, flexible with his schedule and very patient. He spent a lot of time explaining things to me, what to expect and provided recommendations. Honestly, I am in my house now because of Ian being able to refer the right person to get rid of the blockage--the builder kept falling short. His pricing is very reasonable and he is very understanding. The equipment is top notch and you will get the answers you need. You can't go wrong with Ian. read more

Needed a sewer line cable and scope for a home sale. First company did both, and did a horrible job. Didn't even get the root ball out of the line. And yet somehow decided that we needed $11,000 worth of repairs to the connection to the city main. Thank goodness we got a second opinion from someone who only does the scope and has no skin in the game for the repairs. Ian worked with us to quickly and efficiently not only recommend a great guy to re-cable, but then he scoped the line and determined there were no issues, at all. What more can you say about a guy who saves you $11,000? Highly recommend DL Services!! read more

We met Ian at another inspection and asked if he could hop over to our place and he did within two hours! His video of the sewer system was exceptional and he shows a lot of integrity. He didn't charge for an inspection he was unable to complete and when he had to leave our job, he left the check so we'd know he was coming back. He sent us the report right away and we were able to move on with our transaction easily. Thank you Ian! read more

Ian was extremely knowledgeable and friendly. He was able to inspect our sewer line on the same day that I called. We hired Ian as a second opinion after being told from a plumber that it would cost $21,000 to fix! We were extremely pleased to find out that NOTHING needed to be fixed or repaired!! What a lifesaver Ian was!! Ian provided a video of the inspection and a written report on the same day. Couldn't be more pleased with DL Services! Thanks Ian!!! read more

Ian seems to really enjoy his line of work. i call it "home colonoscopy." for the sewer scope of my home under contract, he showed me in great detail (and while smiling) all around my pipes, and reassured me with every question answered. my realtor uses him exclusively. he does a great job- can't say enough good stuff. read more

I found DL online when I needed quick turnaround on 3 different sewer inspections over the course of a week for properties I was considering purchasing. Their positive reviews are spot on. Prompt, great communication, web-based billing and delivery of the inspection video, and totally professional. And they don't do repairs so they'll give you the honest truth, not fabricate something to get you to spend more $$. read more

Ian provided very friendly, and professional service. He provided a great report and video of the sewer scope and he sealed up everything at the end. I would do business with him again without any hesitation. read more

I called ian and next day he came by and inspected my secondary drain with a mini camera. it was hard to find someone with a mini camera.he explained everything all the way thru inspection. I called him back to see if he could locate the tie in of the main line to the secondary line. he came back out and did the locate thru the main line and found another problem in main line located everything and did not charge me. once again ian was great to deal with thanks again. read more