Quality work and value for money. Great Job, would recommend. Jerry , Andy and Tim went out of…read moretheir way to get things done with City.

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

We had Anthony from Aubrey Plumbing install this tankless water heater and we couldn't be more…read morepleased, we no longer have to worry about running gas all the time or a timer to cut down on gas usage, Thank you, Anthony and you are always there when we need you

I highly recommend Aubrey Plumbing Co. 972-442-9523. www.aubreyplumbing.com…read moreService manager, Anthony Morgan, was very patient listening to my explanation of our problem and because of my previous difficulties with other companies said they would not charge me (not even service charge) if they couldn't get the Delta handle (threadless base) off. Repairman, James Weisdorfer, was able to replace the faucets, but acknowledged that it was not a simple fix that the average homeowner would have been able to do. We did try several things with no success. Professional. Customer oriented. Competent. Reasonable repair cost. Excellent service.

I can't say enough great things about Upfront Plumbing and especially Adran Gonzales. From the…read moremoment he arrived, Adran was professional, knowledgeable, and incredibly thorough. He took the time to explain exactly what the issue was, what caused it, and what my options were before doing any work. That level of transparency and honesty is rare these days. Not only did he fix the problem quickly, but the quality of his work was outstanding. You can tell he takes pride in what he does. On top of that, his customer service was exceptional -- respectful, friendly, and genuinely focused on making sure everything was done right. Upfront Plumbing has definitely earned my trust, and Adran is a big reason why. If you want reliable service, fair pricing, and a technician who treats your home like his own, ask for Adran. Highly recommended!

From the owner: Upfront Plumbing Services is a trusted full-service plumbing company serving residential and…read morecommercial clients throughout North Texas and the surrounding Dallas-Fort Worth area. Our licensed plumbers provide expert plumbing repair, installations, drain cleaning, leak detection, water heater installation, sewer line replacement, bathroom and kitchen plumbing, and preventative maintenance to keep systems running smoothly. We also specialize in medical gas installation, delivering safe and reliable solutions for medical facilities. Known for upfront pricing, honest communication, and exceptional workmanship, we are dedicated to dependable results, prompt response times, and customer satisfaction. Call us today for all your plumbing needs!

Fast. Efficient. Very communicative. They were in and out same day. Leaks resolved!! Pricing was…read morereasonable and was confident we received licensed work.

I called these guys because a fella that was working for me recommended them! They came out. To my…read moreamazement, there were 6 guys in all - 2 of them were bosses from what was said. Six pretty good sized men showing up at one woman's house is definitely overkill. Six men showing up at your house would be scary to some women!!! It's surely NOT wise!!! Some of these guys could have sat in one of their trucks instead of just standing around. Anyway, 2 of the fellas - evidently worker bees - went under my house while everyone else stood around. They looked around, & saw the how the previous plumber had blocked my access to the rest of the plumbing & came out to tell their bosses. They told the Main Boss how all my plumbing was PVC pipe. He made it very plain that he wasn't pleased to hear that. He said that he doesn't like working with PVC. Maybe he doesn't do drain lines. I explained to him that I needed that one drainage line moved (rerouted,) so that it didn't block my path & I wanted the water lines wrapped for the Winter, so they wouldn't freeze. I don't think I told them that I needed the drainage lines strapped up which is another thing the previous plumber failed to do. Anyway, they didn't want to dig under the line that was blocking the access to see the rest of the plumbing behind it, so they really couldn't give me a real estimate, but the head guy said they'd do the work. I wasn't impressed! I don't do half or maybe estimates, or just hire folks NOT knowing what all is involved & how much money I am going to spend!!! So, no thank you, K&K!!!

Francisco was excellent to work with. This is the second time I've used Intown and both times were…read moreexcellent . Always up front about pricing etc. Punctual and easy to work with.

Two different guys had differing opinions on where the leak was. They still wanted to charge me…read moreanother $3,000 to excavate. Turns out, another company I called said it was the water heater and repaired it. I paid Intown $250.00 and 350.00 for literally false conclusions. THEY NEED TO PAY ME BACK! M Pittman

Very bad company. Dishonest, they take a long time to commit to coming to your home. They try their…read morevery best to do expensive & uneeded work. I even had to tell the plumber what to do to repair my problem. Way over charged me too. DO NOT CALL THIS COMPANY IN MESQUITE, TX.

Jason and his crew members are reliable and do what they say they're going to do. Everyone is…read morecourteous and professional. Thanks Jason!

Great team and owner. Excellent and fair work. Explained everything through the process.read more

Connor was awesome at completing my sewer pipe repair! Very prompt and communicated with me the…read moreentire time. I even needed him to come back and check the plumbing after the foundation work was completed and he did it for no additional charge! No surprise extra charges and did a great job on the repair. I'll no longer need to put out a quote for plumbing work as I will definitely use him again! He is 5+++ Stars!

Free estimate…read more Prompt service. Answered all my questions. No BS. Replaced an old water heater and they were able to use a larger capacity unit which was great.

Called for a hot water tank issue and they scheduled me for an appointment a day and half out. 15…read moreminutes past the appointment time, they called to cancel because no one was available. They didn't seem concerned to keep my business.