Quite a positive experience. Thank you Jimmy and Case for reliable, honest and quality service. I still have not received a call back from Ben Franklin Plumbing who said they would contact me back to schedule a service technician appointment. My hot water heater in the attic had a leak which turned into an overflow which began to drip through the ceiling. At first I thought it was the AC, so I turned the unit off. After a few hours the drip had not subsided and the ceiling was beginning to bubble. I went outside and heard water flow. On investigation of that, I found it was flowing from the down spout. We opened the attic and heard a hissing, steamy sound and figured the sound to be coming from the water heater and turned it off at the thermostat. I contacted the plumber I mentioned above and was given the number to a service contractor who was closer to my location. Contacted the number and left a message and phone number for emergency service. I never heard back from them. I contacted another plumber, left a message and phone number requesting emergency service and never heard back from them. After another 30 minutes and not wanting to go to bed before I spoke with an expert, I searched the internet for another plumber. Jimmy Cash's Plumbing came to my attention "on-call and emergency service. I called the number and Casey answered. He walked me through what to do to completely shut the tank down and assured me there was no danger and he would come check it out. As promised, he and the owner arrived to check out the problem. They replaced the water heater, made several suggestion for better usage, checked my other one to make sure it was functioning properly. I was very pleased with the response time, service, and manners of service that we received from Jimmy Cash's Plumbing. read more

09/04/2014 woke to ankle deep sewer water in the tub/shower. my mother's 78th birthday party was at 1:00 p.m. and my fiancée and I had to call American Home Shield (which is not worth the money, time or effort) and try to get a plumber here to fix the problem by time to leave. I will not go into detail about those who answered the multiple calls that we made, but AHS does not care about you as a homeowner or customer and I will leave it at that. We tried a few other plumbers in McKinney, no victory, but a maybe is better than nothing when your fiancée adores taking baths. then, I found Jimmy Cash's Plumbing online and liked his personal description of his way of doing business. my fiancée called, no answer and less than thirty seconds later, Chris, one of Jimmy Cash's plumbers called right back. He asked the problem, and stated that he could be at our house in about an hour and a half. five minutes later, he phoned again and said it that he could make it in forty minutes or less. within an hour, tub drained, problem solved and much less than we had anticipated as far as cost and time. Chris is a former Marine and a family man. he took care of business, worked clean, left zero mess, and looked me in he eye when he spoke and explained what happened, what caused it and how he fixed it. I do not review businesses, but this time I made an exception, because the service was exceptional! if I were to sum my experience up in one sentence, it would be this; "if you use any other company, you are cheating yourself." Post Script, Ask for Chris when you call, if he is available, because I am telling everyone that I know to ask for him and Jimmy Cash's plumbing service! read more

I'd like to COMMEND Jimmy Cash Plumbing. The dreaded plumbing backup occurred at my home and of course out of the blue. I did not have a standing relationship with a plumbing service. I went on the internet to find a plumber. Each shop I called could not come out for days and the more calls I made I became discouraged. My last call was Jimmy Cash Plumbing. The young lady who answered the phone was upbeat and very courteous as I explained my plumbing problem. I expected her to say it would be a day or two before a tech could come out; but that was not the case, she said someone would be out within the hour. True to her word, Jay (my HERO) arrived! He went to work and found my plumbing problem and to my surprise it was bigger than 'clearing a clog'. I was in shock and Jay calmed my fears by explaining in great detail of my issue and even showed me my plumbing problem with a camera. I was concerned he'd talk around my cost inquiry but he did not. He quoted the cost and followed up by providing a written estimate. I felt a sense of dealing with a man of integrity, a man knowledgable about what needed to be done and he demonstrated patience answering my many questions. Two weeks later I was able to have the repairs done and the staff was professional and took pride in the job done at my home. I would use Jimmy Cash Plumbing again and would recommend the company to all my friends! read more

In today's world of Youtube I started to work on my plumbing in my kitchen under my double sink. Water was coming up in one of the sinks when I would turn on my disposal and then drain when I'd turn it off and start backing up in the other sink. I went to home depot and bought new PVC pipes and went to work. After replacing the pipes, the disposal worked fine but I still had a leak and the backup. So I called in the professional, Jimmy Cash's Plumbing. The owner actually came out to do the work and it was the best plumbing experience I've ever had. He determined we had to snake the lines for my island sink issue and discovered a crack in my disposal (the "Leak"). He even went out and got me a replacement and installed it the same day and the prices were reasonable. Not to mention the great conversations we had regarding gray water options and gas conversion using cattle. I would not only recommend using Jimmy Cash's I'd insist! It's more than just service, it's a comforting thing to have it taken care of so well and so quickly. I may not survive in a post apocalyptic world, but if Jimmy's Cash is around, this one's in the bag. read more

I had used Jimmy Cash Plumbing in the past, due to a do it yourself project that ended up in a water line break. It was after hours but they rescued me in a time of need:) They were reasonable, professional and efficient. Jimmy the owner actually came that visit. Most recently had a water leak and decided Google and my do it yourself efforts would likely not go well, as indicated above. I called made an appointment. Sadly, no one showed up for my appointment and the answering service was taking the calls. The next day I called and was disappointed, they apologized, rectified the problem, came out on a Saturday and fixed me up. When you know a company is reputable you give them the opportunity to make it right. I did, I couldn't be more pleased. Jay is a very professional service manager and plumber that did the work. I would recommend them to all of my friends. I will be hiring them for future projects. They are local, they are professional and my go to plumbers. Thank you. read more

I contacted Jimmy Cash Plumbing to get an estimate on a tank-less water heater. I was told that the service fee would be waived if I had work done, so since I knew I had a pipe leaking outside of my barn and asked them to fix the pipe while they were there. The pipe needed a nut at the joint to be tightened, but while the tech was there he messed with a faucet. When the tech gave me the bill, he tried to charge me for the service fee, along with $150.00 for tightening a nut. When I went out to my barn, the faucet was leaking, when it wasn't before. I called the Company and they said they would call me right back. Twice I have called and no response. I would never use this Company. On top of that, the estimate they gave me for the water heater was over twice as much as three other Companies I received estimated from. These guys are crooks! read more

We had a hot water heater blow out in our attic. After looking at other reviews on Yelp I contacted Jimmy Cash plumbing. Jay came out within a couple of hours of our initial call (on a Saturday). He was very professional and quickly assessed our problem and provided us with our options. We decided to replace both our water heaters with a tankless system. Jay answered all our questions and made a temporary connection to our remaining water heater until they could install the new system. They installed the new system under miserably hot conditions in the attic. Again Jay and his colleague were total professionals. They cleaned up after the job and made sure all our gas appliances worked properly. I would highly recommend Jimmy Cash and particularly Jay for your plumbing needs. read more

In Janurary I called Jimmy Cash's for a leaking commode, Jay arrived promptly and was friendly and very professional and repaired the problem at a very fair price. I had to contact them again on July 27 for the same flange problem. We made an appt for Monday at 2:00 and Jay called 3 hours early saying he could come early if it worked for me. He as before was very friendly and professional and sorry about our problem. He repaired it in quick order and said we stand behind our work and there was no charge after 6 months. You won't find that kind of plumber anywhere that I know of. If you need a reliable prompt and fairly priced plumber you will not find a better company or plumber than Jay at Jimmy Cash's plumbing. I will not use anyone else for my plumbing needs. read more

I had a pretty big job that needed to be done. 2 toilets sinks and showers were not draining. Called Jimmy up and he turned out to be easy to deal with and very responsive. He came over and did the estimate and shot me straight on price. They had to tunnel under my house and replace 10 feet of pipe to get my master bathroom up and running. The work that they did was excellent and he and his team went beyond my expectations without adding cost as we went. He told me a price and stood by it even though it turned out to be much more work than originally expected. Nice guy, great team, cleaned up everyhting after job was done. Dont bother calling anybody else. I know who I will call and refer to my friends. Jimmy Cash Plumming. Nick - Plano, TX read more

This is the second time I've used Jimmy Cash Plumbing and again they exceeded my expectations. My upstairs hot water heater was on it's last leg and I honestly didn't know if it would make it with out a disaster overnight. Jimmy came out and talked me through how to keep it safe and was here the next morning to replace it at a great rate compared to other places. They were here at 9:30 AM and walked out the door at noon! Great company, great service and every single employee, including the owner, that I've worked with have been absolutely great and a joy to work with. They are who I recommend to everyone I know who needs a plumber. read more

I have nothing but great things to say about Jimmy Cash Plumbing. Jay was attentive to all of our plumbing needs and questions. He fixed our slab leak, which is no clean feat. He took care to cover all of our furniture and after he drilled a hole through our floor and dug a large tunnel under our house, when he left the house was cleaner than when he first came. I have had some questions since then and he was responsive and even came by the house to follow up and make sure everything was still running smoothly. I will definitely use Jay and Jimmy Cash Plumbing for all of our future plumbing needs. Great customer service! read more

I have used Jimmy Cash Plumbing on several occasions and have worked with Jimmy, Chris, and Jay. I appreciate the conscientiousness they all exhibit. Many years ago, there were telephone issues with this company and missed messages but I am happy to report that has all been rectified. Now a very courteous and professional lady answers the phone or calls back immediately. Of course, it's never fun having plumbing issues and whenever you do, you should clarify pricing over the phone. But, we have the highest confidence in Jimmy Cash Plumbing and call them whenever we need a plumber. read more

Needed a plumber to fix a natural gas leak in attic and Jimmy Cash was the best! Friendly lady answered the phone and they came the same day. They fixed the leak with superior service! Jay was friendly, knowledgeable, and stayed late until he finished the job. The 2 other plumbers I called first could not send a plumber for weeks. One said said they could come the next day, but then called the day of and said sorry, we don't have a plumber for gas leak for another month! Boo. But Jimmy Cash plumbing saved the day. I highly recommend them. read more

Just got through replacing almost 40 feet of sewer pipe underneath our house. These guys were outstanding!! Their original estimate beat all the others and the final price came in even less than estimate! Very professional, efficient and thorough. Service manager Jay Clay visited with us post job and reassured us that all defective pipe had been replaced. He said that they even went further than the bad pipe to tie off to the strongest existing pipe possible to prevent any recurrence of breakage. These are our plumbers from now on! read more

I had an issue with my kitchen water valves that were leaking quite a bit. It was late on a Sunday night so I called Jimmy Cash Plumbing and spoke to Jay Clay, Service Manager. He was extremely polite, courteous and professional and came out to my house within an hour. He swapped out the water valves altogether and quickly resolved my problem. Jay was fantastic. Also, I didn't feel like I was price gouged for 10:30pm service on a Sunday night. I highly recommend Jimmy Cash Plumbing and Jay (Service Manager). read more

Your house may be a money pit if you develop a great relationship with a plumber. I've needed a plumber multiple times over the past 4 years owning my house and have used Jimmy Cash Plumbing for all but the first time! Fast, fair, knowledgeable and above all friendly. Two big jobs with leaks under the foundation and 3 smaller jobs including garbage disposal replacement, a shower fix and washing machine bib work. Thanks Jimmy and Jay for keeping things flowing at my house! read more

Since moving to McKinney, I've used several different plumbers, but now Jimmy Cash is who I call. I feel like they are honest and reasonable, and I'm comfortable with knowing they are going to fix the problem. They have installed my dishwasher (which was a job 2 other plumbers had been unable to do), replaced valves, and cleared a really bad clog for me without breaking the bank. read more

Best service hands down!! Called Al's baker brothers and other commercialized plumbing company's they all lied to me and were unprofessional. I ran across jimmy cash's on yelp called jay came out and got to it fast and didn't mark the price up for no reason like baker brothers did very honest and the smartest plumber I've ever met I highly recommend Jimmy's cash's plumbing!! read more

Jay and Dillon with Jimmy Cash's Plumbing were great. They were very courteous and knowledgeable. It was after hours and I had no water to the house due to a broken pipe in the front yard. Jay and Dillon were the only ones that responded that evening after calling at least 8 other places. They were able to get the water on to the house that evening. read more