Solid choice for your window and glass repairs in Calais. They are are in high demand so you may…read morehave to keep on them to get your project done, but worth it in the end.

Customer service what's a very negative experience. Dropped off the window was told two weeks…read moredidn't hear anything went back "oh" another week. Went to pick up the window and they said "oh" and another week. No consistency. We picked up the window after 30 days we figured it was too long winters coming.

Will never recommend. Needed a windshield replaced. Went to them because they had a good deal on…read morethe windshield I needed. And also had a deal of getting a $25 Amazon Gift card. Made my appointment, man showed up and replaced the windshield and informed me the gift card would be mailed to be next week. Month goes by with nothing. I called and asked about it and every time I called, they either transferred me to someone who never answered, said they'd get right on it, call me back, etc. All of which never happened. 2 months later, still being told the exact same thing as before. While this was happening, last week I started hearing whistling noises in my car. I took it into the shop and was told the windshield wasn't put on properly. Because it has been extremely frustrating to deal with this company, I contacted someone else and but the bullet and paid to have it fixed elsewhere. I went to this company not because of a free gift card, but it was a nice little incentive on top of the price they had for replacement. But, not only did they not even do the replacement correctly, they made up a gimmick to get more customers to come to them that they clearly had no plan on following through with. If you make a promise, follow through with it. I could care less about getting a gift card, but I expect that if a promise is made it's kept. Terrible customer service, awful product and just plain liars. Absolutely do not fall for their gimmicks and prices. You will absolutely regret it.

I am writing this review in order to inform the public about my experience working with Downeast…read moreGlass, and a subsidiary/partner of theirs called New Hampshire Glass. I had a windshield replacement completed by this company, with accompanying warranty on the product and service. A few months later, the windshield suddenly cracked in a few different places, likely due to a lack of seal in the corner of the windshield. No impact occurred, and an independent expert provided me with a diagnosis of shoddy service on the windshield. As I was promised a warranty on the windshield, I called Downeast Glass and asked them to come take a look. I then proceeded to hear a number of excuses, including but not limited to: - Their "system was down", and therefore they couldn't give me any information - Their subsidiary/partner, New Hampshire Glass, had gone out of business (despite the fact that Downeast Glass is credited on my billing statement) - After I conveyed my need, they began screening my calls - whenever I called on my primary line, the call went to voicemail, but when I used another number they magically picked up. Not only did they not fulfill their warranty promise, but they have seemingly used every tactic in the book to get rid of me and try to brush the problem under the rug. This is completely unacceptable, and will be reported to the BBB as well as every review site available. If Downeast would like to make right on their initial promise of a warranty and stand by the product they presume to offer expertise in, I'd be happy to discuss and revise my opinion, but until that point I will assume that this is nothing but sleazy tactics to try to make a quick buck off of people. **Update - The representative of the company I spoke to, Caroline, finally picked up the phone after I called from a different number. Instead of saying that their subsidiary, New Hampshire Glass, had closed, they now told me that their company had closed. When I mentioned small claims, however, she told me that she would have someone from management call me back.

Robertson Glass replaced the windshield on my 2007 Hyundai. They were extremely knowledgeable,…read moreknowing that I needed a special part from Hyundai. They were very flexible to meet my schedule and installed the windshield while I went out to lunch. They handled all the dealing with my insurance company and even installed all the decals like inspection sticker and oil change even my turnpike pass exactly where they were before. I would use them again and hope you will as well.

Extremely friendly staff. Very helpful. Funny. AMAZING secretary!!! Very experienced and take pride…read morein their glass work. Pretty well price highly recommend.

This company charged us for an OEM windshield through insurance and we just found out through our…read moredealer that it failed inspection because the rear view mirror wouldn't affix to the properly because an AFTERMARKET windshield that lacked proper design features had been installed without our knowledge in a vehicle we drive our three children in daily. When challenged they were useless. Police and court action pending. STAY AWAY

Wanted $150 more than deductible to replace windshield, even though insurance added extra funding…read morefor OEM glass. They said they would figure it out eventually. 4 weeks later they called and wanted to do the work, by then I already had it done by someone else.

Price for a windshield replacement for a 2014 Camry was over $100 higher than one competitor and…read more$80 higher than another. Windshields are pretty generic, and I am bringing the car for the repair, so why such a big difference? Lost my business to a local shop.

Too expensive! Quoted me over a thousand for my car's windshield thank god I called around everyone…read morewas lower but I went with Sunrise Glass paid half what they were asking. Very pleased with my choice new windshield looks great!

As happens so often in Maine, my windshield fell victim to a rock kicked up by another vehicle…read more Called Safelite and arranged for a technician to come to my home on Saturday to see if it could be repaired. My mom also needed a chip in her windshield repaired. The Safelite office in Bangor coordinated with the technician, Adam, for him to come out and take care of both of us. Communication between Adam and my mom and I was very good. We were originally scheduled for the afternoon, but Adam called us to see if he could come first thing in the morning and we were more than happy to be able to do that. Adam arrived right when he said he would. He explained the process after inspecting our vehicles and then he got right to work. He was polite, knowledgeable, and efficient. Adam is an asset to your company, Safelite! Thank you, Adam, for taking such good care of us! Kate K. and Carol C. Holden, ME

Well they are the only glass place around....that I know of. Customer service is out sourced and…read morethey order based on the VIN. This led to corporate ordering the wrong piece of glass! Probably only reason for 3 stars. Value is good and yes they will come to you. It is a National brand and they have a ton of commercials and a catchy jingle.

Very experienced installer .great price and on time .would highly recommend using this glass…read morecompany

From the owner: Penobscot Auto Glass is your one stop shop for mobile windshield repair and replacement. Service…read morethe Penobscot county and surrounding areas we come to you! Call today for an estimate on your windshield project. No crack or chip too small for our team- service is the goal.

After a cross country trip I had a chip that spidered the entire width of the windshield. Mann Hill…read moreGlass was actually referred by Moody's auto body. It was relatively fast and I waited for them to swap out my windshield. They cleared up my view and got me back on my feet.

Great place that fixes auto and household windows! Fast and reasonable and easy location. fixed my…read morebroken storm windows the same day saved me a ton of cash