As happens so often in Maine, my windshield fell victim to a rock kicked up by another vehicle…read more Called Safelite and arranged for a technician to come to my home on Saturday to see if it could be repaired. My mom also needed a chip in her windshield repaired. The Safelite office in Bangor coordinated with the technician, Adam, for him to come out and take care of both of us. Communication between Adam and my mom and I was very good. We were originally scheduled for the afternoon, but Adam called us to see if he could come first thing in the morning and we were more than happy to be able to do that. Adam arrived right when he said he would. He explained the process after inspecting our vehicles and then he got right to work. He was polite, knowledgeable, and efficient. Adam is an asset to your company, Safelite! Thank you, Adam, for taking such good care of us! Kate K. and Carol C. Holden, ME

Well they are the only glass place around....that I know of. Customer service is out sourced and…read morethey order based on the VIN. This led to corporate ordering the wrong piece of glass! Probably only reason for 3 stars. Value is good and yes they will come to you. It is a National brand and they have a ton of commercials and a catchy jingle.

After a cross country trip I had a chip that spidered the entire width of the windshield. Mann Hill…read moreGlass was actually referred by Moody's auto body. It was relatively fast and I waited for them to swap out my windshield. They cleared up my view and got me back on my feet.

Great place that fixes auto and household windows! Fast and reasonable and easy location. fixed my…read morebroken storm windows the same day saved me a ton of cash

Reasonable price, excellent fast service and when I drove 10 miles down the road and another…read morefucking rock hit my brand new windshield (!!! NO WAY), they agreeably fixed it almost instantly at NO CHARGE!!! I love these people!

Do not use this company. it took me over 2 years to get 2 windows due to incompetence of the front…read moredesk. The wrong color windows were ordered and over a year later when the right windows arrived, the hardware color was wrong. instead of replacing the hardware, the owner demanded the second 50% of the bill, holding the hardware hostage. When I asked her to finish the job, she threatened to file felony charges of theft of service against me. Then she attacked my personal integrity and threatened me with a law suit. I finally ordered the hardware directly from the window company, paying the full amount plus the cost of a second set of hardware, just to get this crazy woman off my back. Unprofessional, dishonest (lied to me and about me) and incompetent.

Damien is a auto glass genius. Fixed my rear view mirror in less than 2 minutes where other places…read morewould not touch it fearing they'd break the windshield. I couldn't have been happier with the price too. Trust me, talk to Damien before you talk to any body else! It is rare for me to gush over any service provider or business too!

Small local shop that gave me the best price in town for my cracked windshield. I was in and out in…read morean hour. They would have come to me but I was glad to come into town and get a good price.

Lou was able to install the window tint film 4 days earlier as he had a cancellation calling as he…read moreknew I was available. He was here on time. He completed my origininal window selections and added several more windows to make the effect complete in reducing the ultraviolet sun light from damaging/fading furniture, flooring and walls. He worked deligently and without stopping using the film I selected in his office. The sunlight heat and glare is greatly reduced in the rooms where the film tint was applied to the windows. My legal residence is in southern Nevada so I am well aware of the benefits and effects of window film tint on protecting my seasonal property.

I ended up not having work done so this is not a review of the work itself. I arrived on time and…read morewas sitting in the waiting area as the owner was finishing up another job. A conversation that was foul mouthed but otherwise harmless banter turned more political and derogatory from both the owner and the other customer. I respect difference of opinion, but also choose to make it my decision where to spend my money. I canceled my appointment will take my money and business elsewhere.

Do NOT Trust Bernache Autobody…read more I honestly don't even know where to start with how bad my experience was with Bernache Autobody. It's been almost six months since I took my truck there for repairs after hitting a deer, and I'm still finding issues that they caused. In fact, they've caused more damage to my truck than the deer did! Here's the situation: I hit a deer while driving at 40 mph. The only damage was a dented front bumper and some broken plastic in the grill. I continued driving my truck for weeks after, and then went through my insurance to get it repaired at Bernache. After about three weeks, I finally got my truck back--and it was an absolute disaster. The bumper was crooked, they used zip ties to fasten the wheel wells, the headlight wiring was just hanging underneath the truck, the fog lights were crooked and nonfunctional, and there were missing bolts and nuts throughout the front of the truck. This was not professional work; it looked like a child had put it together. Naturally, I sent the truck back. After another week, I got it back, and the problems only got worse. The headlights were now full of water (they claimed it was because the insurance provided cheap ones) and the daytime running lights were flickering. To top it off, my truck threw an engine code related to the radiator louver--a part they had touched. So, back to the shop it went. ....My truck is relatively new and had been in immaculate condition before the collision. After the third time I got it back, I realized they had replaced several front grill pieces with cheap aftermarket parts, which weren't even damaged in the collision. It felt like they were just trying to cut corners at every turn. Frankly, I feel like they're scamming people. The work they did is subpar at best, and I can't imagine how many other customers have left that shop thinking their vehicles were repaired by professionals, only to find out they were hastily thrown together with zip ties and inferior parts. I would not trust Bernache Autobody with any vehicle. If you care about your car or truck, go somewhere else.

I had to get my car repaired and they kept me in the loop from the start to the finish. They…read moreanswered any questions I had and even helped to return the rental car for me. They were able to put my car into the shop within 24 hours.