Larissa and her staff at Sunrise did an outstanding job of pulling together all of the components…read morefor our father's memorial service and burial. Larissa assisted us with completing and posting the obituary, arranged for the service vocalist and pianist, ordered the flowers and coordinated the grave opening and burial. Her assistants Jenny and Brianna expertly and graciously quarterbacked the visitation, memorial service and gravesite ceremony. Our family is extremely grateful to Larissa and her staff for their kind, compassionate and exceptional service, and we highly recommend them to anyone in need of funeral arrangements.

WARNING - IF YOU WANT TO GET RIPPED OFF & DEAL WITH THE WORST CUSTOMER SERVICE, BY ALL MEANS COME…read moreHERE!!!! Let me explain... My mom & I were going around town looking for an Urn. No one wants to go Urn shopping & it's hard enough going into a funeral home. This was our 3rd stop. When turning from the street, you'll notice there are several buildings. The one you want to go into is the log cabin looking building. Upon entering, you'll notice the door is difficult to open. If you can get it open congrats, otherwise, there is likely no one around paying attention to customers coming in. It's a nice building, it seems new. It screams EXPENSIVE & 'WE LIKE TO PREY ON GRIEVING PEOPLE'. You see, we walk around to the front desk area where you would expect a sympathetic employee greeting potential grieving customers upon arrival. Was there anyone working at the desk? NOT A SOUL!!! I looked around a couple minutes, & coughed, thinking that SOMEONE may just hear me. Nope. MY mom finally got the attention of this oblivious employee in the back that was more into herself than us. Mind you, when my mom got her attention, she gave me the impression as if 1. she didn't really like to help 2. 'oh great another customer. go away i'm busy' look. Anyways, she showed us the showroom where all the urns are. I found an awesome looking black one, but it was in the $500-$700 range. THAT IS RIDICULOUS. Who would pay that much, when you can buy the same one for $136?! She said to us "excuse our mess, we are unloading more urns today" - ok I get that the place is a disaster, but help us out. My mom & I were looking for a green one, those seem to be rare. After she said that, the lady told us "be right back, I am going to go check in the back if we have any other ones" My mom & I waited & waited. We eventually gave up, & she told the lady we are leaving. What blew my mind is that the lady WENT BACK TO HER DESK (instead of looking in the back for more Urns). It turns out the lady was helping someone else!!! She completely blew my mom & I off!! I'm sure she did, thinking we weren't going to hand out $800 for one of their urns. This was the worst customer service ever. DO NOT BUY AN URN HERE. HOW can you ignore customers? Well this place does! If you can wait & order online, I KID YOU NOT, I found the exact same black & gold floral urn for $136 (not including shipping). This business loves to prey & take advantage of people!!!

After losing my brother unexpectedly in February I contacted a funeral home that was recommended to…read moreme by a friend, needless to say that I was treated very poorly by them!!! (DLLM you know!) I then contacted Downs Funeral Home where I was treated with the dignity & respect that our family deserved. From the receptionist Marie to the director Jeff they assisted with everything, Military paperwork, cemetery plot & helping arrange the burial itself. Please do your family a favor & contact them first if you are in need of such services! Thank you Downs :)

It may seem strange to rate a funeral home but I am doing it anyway. My mom recently passed which…read morewas devastating to our family. Fortunately, we worked with Downs Funeral Home and the staff there helped us so much. They were beyond professional and helpful and they made themselves available day and night if we had questions or concerns. They made an unbearable process much easier. They truly showed us respect and caring. I am not sure how we could have planned the service without their expertise. While I hope to not need them again for a very long time, it helps to know they will be there for us if we need.

I really don't frequent cemeteries often or anything... but on a recent visit to Duluth, we went…read moretrying to find the plot for a loved one. Gorgeous cemetery - - as far as they go -- this one is absolutely huge!! We drove all around, there were plenty of hills to drive up and down and all around. We even saw a mama deer and her baby scurry past us... it was so beautiful! My only irk.... (and this is probably a privacy thing), was that we couldn't locate the plot that we were looking for. They do have an office looking building, but it's only open M-F, and we were there on a Sunday. (Too bad there wasn't a directory, or something online...) But... if i were to live in Duluth when I pass away, this peaceful place is probably where I'd like to rest.

I have been going to visit sites at this cemetery for many years. The graves are well kept, and if…read moreyou have a request, the staff is considerate about responding in a timely way. I have been to a couple of events as well, and tthey have been helpful if directions are needed. The office has displays that help when you want to make a purchase, and there are always coffee and refreshments. They actually have a lot of open hours, so it's easy to contact them.

First, I want to say that the service providers at Ecumen's Home Hospice are outstanding. Denise…read more(RN) is truly a star. Logan (case worker), Riza (aide), Ian (music therapy) and alternates Amber, Lois are all wonderful--very caring, compassionate, and attentive, and they provide excellent care. I also greatly appreciate how supportive they are of the caregiver. They consistently ensure that supplies are provided and well stocked, which makes a meaningful difference during a very challenging time. My only concern is that services are not "open" or available on holidays and weekends. Illness and end-of-life needs don't take breaks, so it feels odd and somewhat disappointing that Ecumen's services are limited during these times, when support can be just as critical. Overall, the care team is exceptional, but expanded availability would greatly improve the experience.

Guys here are super respectful and made me an exact replica hydraulic hose for my back hoe and gave…read moreme the plugs and caps I needed. Top quality parts for a fair place I'll be going here from now on.

I'm a bit peeved with my transaction here…read more I went in to get some hydraulic lines and explained my application. I wanted to steal a tractor's loader hydraulics and run them the back to connect to a 3 pt snowblower's chute. I needed four 3/8 inch 10.5 foot lines with an elbow and ag style quick connects. I also had a three foot power steering line I wanted duplicated. I came the next day to get the five lines and an 850 dollar bill. I could have gotten the same things at fleet farm for 250 and ordered the power steering line from the dealer for 60 dollars. Their response? We only use the best stuff and you'll never have a problem with it. That's great, but that really doesn't make sense for what I'm doing. I've worked 10 years for an industrial equipment manufacturer so I'm no stranger to fluid power or what things cost. Blindly overspeccing things is seldom helpful for an application and usually only benefits the guy selling the parts. For 850 bucks I could have bought two remote valves, a joystick, and lines to set up dedicated rear hydraulics. But don't get me wrong, I have a new found sense of pride knowing that my new hydraulic lines rival the value of the tractor... I had them keep their quick connects (4 male/female sets and 4 male) which dropped 300 off the bill. I bought the same fittings online at summit hydraulics for 100 dollars shipped. I figure the whole deal was 3x more expensive then it should have been. The steering line was ballpark what I could order it for, but I'm 90 percent certain they swapped a long elbow for a normal length one so the new line doesn't fit the steering valve. Looks like I'll be ordering that one anyways. The guys are the store are fine. Friendly people.

This store has the sweetest staff! They are willing to go out of their way to help you and get what…read moreyou need. Thanks for making my shopping experience a great one.

The service was beyond belief. I went in for a pair of new hockey skates. The guy there spent over…read morean hour with me while I tried on SEVEN different pairs of skates. I finally found the perfect pair. While I was there a lady came in looking for a grey Duluth East hoodie. All they had on the rack were reds and blacks. The woman working there went downstairs into inventory and brought up a blank, grey hoodie. She said she'd custom embroider it and it would be ready the next day. Wow. You are not going to find better service (or a better skate selection) anywhere.

Tech Medics did a great job. I lost my facebook on line. It took 3 hours for him to get me back on…read moreline, he didn't stop working on it until he got me back on line. Awesome job.

Went in to have an iPhone screen reattached after dropping it. Fast, expert service at a very…read morereasonable price!