why is it impossible to reach the desk by phone or with an extention?…read morethe persons from the front desk make things sound complicated that it is very hard to make sense of it Victoria who I think is the director of the place is wonderfull and very helpfull but....again how can I reah her???

ZERO stars if I could... Their foster was walking a puppy in…read moreour neighborhood; we unexpectedly fell in love...had her over our (large, clean, pet friendly home with large fenced in yard), walked her....foster said no one else expressed interest in her.... We were honest that we travel a lot but were willing to cancel/ modify our plans...Filled out the application and the ONLY things the shelter manager ( Lisa) asked was about our travel and which vet we used. Meanwhile , questionable clientele came and went...but we were REFUSED the following day. As I've been extensively involved with pet rescue for decades, I understand some people are definitely not suitable to adopt, but we are not in that group.... AND-- they are hosting a "friend raiser" at a HOOTERS--- hmmm, a bit telling to whom they are targeting. If you want a rescue, there are several local agencies who better deserve your support... I know I will not donate anything else to them as I have previously.

The betta fish are in not cups but jars and little food containers I do not recommend everything is…read moreexpensive

My lab puppy and I love this place , the staff especially are very caring , knowledgeable and…read morefriendly . Every experience has been a great one

My cat got his tail ripped off by a raccoon. It was bleeding all over the place. Then I took him to…read morethis vet. They fixed Bear right up. The people there are so friendly.

Took great care of our cat while we were out of town. Will definitely be using them again for the…read morefuture! Thank you for taking care of our Koa

My mom went there to get a fish and some employee that was a lady she was being rude to her and…read moreyelling at her. And my mom reported her to her boss. And my mom had a write a complaint towards that place.

Well-stocked pet store with a good variety of stuff. I went for some cans of dog food and came home…read morewith a Go Dog toy, ball, bulky stick, and No Hide Chew. The woman who worked there was very friendly and helpful.

Don't groom your dog here unless you are willing to have your dog suffer. My dog went in there for…read morea grooming and she came out scared and traumatized by noise.

Worse customer service Ive ever dealt with. I placed an order online for a bath and brush grooming…read moreservice. I received an email notification confirming the time and service ordered. When I arrived the technician attempted to up sale to the next level but I told her just the bath and brush this time. She printed a page and highlighted where to sign, which I did. When I arrived to pickup my dog the additional service was charged. I told the groomer that's not what I ordered or what we discussed. The grooming mgr said it must have picked up from the last time I was here but I signed the contract and had to pay. I spoke to the store manager, showed him my order but his response was you signed the contract. Long story short, my last time there and a number of my friends are canceling their trip there as well.

Beware!!! This nonprofit organization is only in it for the money. I thought she helped people get…read morethere cat neutered. So I gave this crazy lady my address of where I lived and she stole my cat my best friend which I only had for 4 months. She came onto my property with out permission and took him because she specifically asked me what color he was and I told her.She knew exactly what she was doing. She will trap your cat and adopt him/her for the money. She's not in it to help anyone but herself. I do not recommend this organization at all. BEWARE

They Truly Care!…read more They are a non-profit organization. I saw some of their kitties that were up for adoption at Pet Supermarket. Pet Supermarket allows them to have some space to show some of the cats & kittens that they have up for adoption. We went into Pet Supermarket for items for our other kitty, but fell in love with one of the cats they had up for adoption. The store phoned the organization rep., she came right down & interviewed us, & we were able to go home with our new baby. Their kitties have been examined by a vet, spayed or neutered, treated for internal & external parasites, & will have up to date vaccines. We love this organization & want to adopt another kittie from them. Oh, they also take (& need) donations of money, food, supplies - whatever you can spare.

Every time we took our Maltese mix there, we were very happy with their service…read more Today's visit was sad in that it was time to let our 17 year old baby go. But Everyone there was so sweet and compassionate, that I if I could give them a 10, I would. It made the hardest decision easier to bear. Thank you!

This is my second review for Desoto Animal Hospital! I certainly wish I could give them a 20 on how…read morewell my husband and I are absolutely thrilled with how well Dr Warren Harper and the Vet Techs plus front desk treated us. We lost our 9yr old Beloved White Schnauzer January 6th 2026. I'm sorry my husband and I have been feeling depressed and lonely without Toby so my review is late. Long story short our boy was misdiagnosed with another Office and I had gone there almost 40yrs.He retired and it was time for Toby's 7th Annual Checkup. He had been eating a lot and drinking so much water. The Dr checked him did all his bloodwork etc. After that he asked if he could do a CT scan which we gave permission. He said he thought Toby had bladder stones. Well there were no stones but the Dr told us possibly a couple were not located where he couldn't see them. Put him on Bladder Food and he didn't tolerate it. Toby couldn't tolerate anything but Royal Canine Gastro fat free. I called he told us just to change him back to what he had been eating. We did and our boy proceeded to get worse drinking water, eating toilet paper and wanting to eat and eat. So we took him to Desoto Animal Hospital and Dr Harper came in and I'm sure with all my questions and asking to repeat things he may have been annoyed and he wasn't. He looked at the bloodwork from the other Dr and his bloodwork and came in and said the numbers elevated extremely. Asked if we could take him in at 8am the next day and they kept him all day testing. We picked him up and was told the Dr would be calling as soon as the tests were done. We got a call that was hard to swallow and so gently told us our boy had Cushings Disease. We had never heard of it. Had a tumor on his pituitary gland and not removable. They pass away within 2yrs maximum and he had already had it. Pets pant excessively trying to breathe and it presses on his diaphragm. The whole disease shuts down thier liver kidneys etc. We never left him and spent the last year with all sorts of issues and finally he wouldn't eat and I kept boiling boneless chicken and steamed carrots. I tried not to bother Dr Harper but sometimes I needed to know if different things were normal he wasn't doing. He was all bloated up and went from corner to corner to get comfortable. My husband wanted to get him through Christmas but we do feel bad but this disease is absolutely horrible and I pray for any sweet pet that gets it and thier family. I've seen some unfair reviews here on this Clinic and in particular Dr Harper. He treated all of us like we were his family and took his lunch or checking on his animals he had that were sick and had surgery to put Toby ( alias Tobias) Dr Harper would call him occasionally to tease and he wasn't in a hurry and had everything set up nicely and said when we were ready very gently put him out of pain. He wrapped him in a nice blanket and took him to the back and they did his paw prints and nose print then cut some fur and they have a navy blue paw keychain and they put some fur in and on one side we can see it! Another nice surprise we got within a week Dr Harper sent us a very nice card and wrote in it and all the staff wrote and signed it! THANKYOU TO DR. HARPER and Desoto Animal Hospital for the care you gave our boy! We miss him but you helped us through it! In Memory of Toby Ouellette Born 4/18/2016 - Died 1/06/2026 He's buried by his brother Nicholas Ouellette!

We called Dog Wizard for our rescue, who had far more behavioral issues than we had bargained for…read morewhen we adopted her! The difference in behavior from our first lesson to our last lesson has been nothing short of amazing! Emily came to our home and worked with us and our dog, and she was such a godsend for us! Emily knows dogs and dog behavior and helped us help our girl mature and settle into suburban life with us! We're soooooo happy we found Dog Wizard! Great training sessions, great trainer, realistic goals, and one happy dog and her besties by the end of our 5-wk home training course. THANK YOU, EMILY!!!! I can't say enough good things about Emily and all her advice and training tips for us!!!!

Our family adopted a dog named Bear. He was not well behaved and was causing a lot of stress in our…read morefamily to the point we considered re-homing him. Fabian at the Dog Wizard was able to turn everything around for us thankfully. We boarded Bear at the facility in US 64 and Fabian worked with him daily. What he graduated from the program he was sitting and lying down in his place every time we asked. Before training he refused to go on walks because of his intense fear. Now, we take him on walks around the neighborhood every day. Not only was Fabian effective but he has repeatedly offered to meet up with us to work with Bear for no extra charge. Every two weeks we also can attend alumni classes on a Saturday at local parks which helps Bear keep up his training. I can't say enough about how great of a job Fabian did. He saved Bear's life. We are eternally grateful to him for that.

This was my first time going to Dog Perfect. I was amazed at what I saw when I walked in, it so…read moreclean and fresh did not smell of wet dog or anything. Grooming area was clean and the part that got me was the self washing station it was clean and sanitary. I have a Mini Aussie who is afraid of his own shadow at times. He was so scared and shaking Theresa was our groomer she went over everything that I wanted done to him. When I picked him up to my amazement he was so handsome. Theresa said he did fine he let her groom and blow dry and pampering him. I am so proud of my little man "Rush".

My dog, Maddy was groomed by Abby at the Lakewood Ranch location on State Rte 70. My first visit to…read morethe store. As we entered, I was immediately greeted and was asked if I needed help. Abby was ready for Maddy at the app time. She listened to my requests on how I wanted Maddy to looked and repeated back to me. She gave me a time frame for when she'd be ready and would text me 15 minutes prior. She did everything right! She was even a bit quicker with the grooming and Maddy looked great. Everything about the visit was 'perfect'.