I got a Tesla and the biggest flaw on them is that the rims will barely brush against something,…read moreand all of a sudden the entire thing is scratched up. Terrible design. Instead of buying new rims I was recommended to get the rims buffed out and repainted. Thankfully I was told about this place in Vancouver. It doesn't take but an hour or so and they look brand new. Even one that I thought wasn't possible to look good again, looked brand new again. Definitely a master at his craft. 10 out of 10 would definitely go back and use again if I needed this sort of service. Not cheap for my pocketbook, but it was cheaper than buying new rims for sure.

Needed new model s wheels which were in poor condition cosmetically. After buying new wheels, I…read morerealized I could get these old wheels refinished and save some money too. Luckily I discovered WheelKraft and couldn't be happier with the whole process. Great service, communication and I now have beautiful powder coated wheels.

really solid place, I brought in my new (to me) 1999 subaru outback for a general diagnosis, and…read moreonce they finished taking a look at it they told me it was free of charge instead of the $165 they initially planned to charge me iirc. My car was so fucked up in every way they just told me to put that money into buying oil and power steering fluid for my car because of all the leaks But yeah great spot to take your car, clearly not just in it for the money.

Great shop. Very honest. High quality work. My Subaru…read moreforester needed some front end work. They got me in and out fast. Very friendly staff. Highly recommend. .

Overall, we are very pleased with the way our project turned out, but the experience could have…read morebeen better. Jim means well, but I think he gets busy, and can't meet the lead-times he originally states. My daughter wanted the silver OEM wheels on her Chevy Cruze Premier repainted to a gloss black, so we brought them to FWO. The end result is exactly what we wanted, and it was a lot cheaper than trying to find the factory "Redline" wheels. The paint job is high quality, and it looks really nice. The areas for improvement include communication and lead-times. Initially we were given a completion date of 2 business days, and I told them they could take 3 if needed. When I called on the third day, they told me three rims were bent, and they needed to be straightened (for additional cost). I gave the go ahead, but I think they had our wheels confused with another project, because they never added on any other charges. The wheels & car ended up being ready for pick up on the sixth business day. As stated, the paint job is great, but the tires seemed haphazardly filled to random pressure levels, differing by a few PSI from corner to corner (that was an easy fix). They all hold air just fine, though; so no worries there. I would definitely recommend the work that Jim & FWO do, but just allow a little extra time for project completion.

Driving in recent Ice storm hit frozen piece of steel on I-405 in Portland over MLK weekend. bent…read morealloy rim on Volvo V60, sent pic to other wheel shop and they said they could not fix it. New wheel from dealer was $750.00. Called Jim at Factory Wheel Outlet and he said bring it in we'll fix it if we can, and no charge if it doesn't work. He fit me in on a super busy holiday when 3 of his staff could not make it in due to ice storm. Wheel fixed, fair price, honest dude. Side note: took car in to Les Schwab after fix to get alignment and all wheels checked, told them about FWO and they said, "oh yeah, if Jim fixed it then it is good, he is the expert, we send all of our wheel repairs to him." nuf said.

I have needed a tow for my mother's car several times over the past 18 months and arranged it via…read moremy AAA membership. Each time JD's has been the designated tow company and each time they have been 100% on all tasks; being in direct contact with ETA & arriving on or within that designated window, pleasant, friendly, clean, and very efficient staff! I highly recommend ‼‼‼

After waiting over three hours in the cold and rain for another tow truck that never showed, we…read morecalled JD's Towing on a whim -- and I'm so glad we did! Jordan answered right away and arrived promptly, even though it was his day off. He got us safely to the shop, made sure we were taken care of, and even followed up afterward to see how things were going. In a stressful situation, he turned everything around with genuine care and professionalism. If you ever need a tow, this is the person to call -- reliable, compassionate, and truly goes the extra mile.