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    DPT Plumbing & Heating

    5.0 (1 review)

    Services - DPT Plumbing & Heating

    Plumbing inspection

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    9 months ago

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    Carmine's Plumbing Heating & Air Conditioning - Are Your Dirty Air Ducts Creating Bad Indoor Air? Dust, particles, grime can be trapped and recycled back into your home. Call f

    Carmine's Plumbing Heating & Air Conditioning

    (51 reviews)

    Overpriced | $500-600 ZERO STARS…read moreWe bought the service contract this year with Carmine's for $490 bucks. I called them because one zone in the house was down. TYLER M came out and diagnosed the problem... seized zone valve actuator. The part costs $116 bucks. He wanted to charge me $772 to replace it. When I refused, he asked me to pay the $150 service charge for coming out, even tho I have the service contract. Probably normal if you don't let them repair. I called Carmines and complained, but they wouldn't reduce the charge. When I told TYLER M that | was going to pay the $150 service charge and let him go, he said he needed to go back down and get his tools. After about 12 min I went down to see what he was doing and he quickly grabbed is bag and started walking out. When we got to my door, he showed me that the price had dropped to $529 for the service to repair. What kind of rip off gymnastics is this company doing????? I let him do the repair. Big mistake. JUST TO BE CLEAR... I paid $529 to replace a $116 part which took 15 min to change out. They were originally going to charge me $772, until I refused. PRESSURE-PRICING TACTICS. Had a bad feeling after I let the tech (TYLER M) replace the damper actuator. I set the heat to 70 and the heat went up to 80 and the heat kept coming up even tho the thermostat was set to 70. I had a bad feeling that he did something deliberately so that we would need another repair. So, I called them back and they sent the same kid (TYLER M) and he said that the OTHER actuator on the other damper blew out... within 24 hours of the first one. He said he would replace it for the same price I paid the day before. I told him we'd take a pass and showed him the door. Now my HEATING SYSTEM IS ALL SCREWED UP and I need to start over with a different company. I called Carmines to report this to them and ask for the remainder of my service contract. They said no and told me to have a nice day. No effort to mar it right or retain me as a customer. This was a locally owned and operated company. They are now "partnered" with GEM Electric. Please don't use them. They are unscrupulous. I will be reporting them to the CT Department of Consumer Protection and the Better Business Bureau

    I hired carmines to do an estimate on a valve that was simple.And they wanted to charge nine…read morehundred and sixty dollars plus tax.I got another company to do it 220.00 he did it the whole job in ten minutes. Ever since carmines merged with this other company They've gotten nothing but complaints. I would make sure that I do my due diligence.Next time you want to consider hiring them, make sure you've got other estimates because the company that bought carmines is a rip off.

    DPT Plumbing & Heating - hvac - Updated June 2026

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