Being a home owner, there are many projects that need to be taken care of yet I can't execute them…read morealone on many of them. After a few weeks of cold and snowy days in late January and February, I felt the furnace and the ducts might need a major TLC. I contacted "Chicagoland Air Duct" via Yelp messaging where one can request a quote. Their office responded to me in a fairly timely manner and detailed the pricing and work that will performed. That alone was a determining factor and I decided to do business with them. Other companies either charged a bit high in my opinion or didn't delineate much of anything at all in their communications. Scheduling was easy. I did it all through Yelp messaging. We were able to do in the same day, but I opted for a Sunday service because my partner and I would both be home. E-mail and text confirmations were sent right after booking with an approximate time frame that the technician(s) will arrive. The lead technician for my project was also assigned with their first and last names. Everything appeared to be very legit and professional! Jerry, the lead technician and Anthony, the assistant, arrived in the beginning of the time frame. Jerry called me and announced his estimated time of arrival. I thought it was very nice because both my partner and I were having our morning naps (lol)! The house has two (2) furnaces. However, I just needed the one that serviced basement and first floor to be cleaned for today's purposes. They were efficient and knew exactly what they were doing. Jerry suggested a furnace cleaning upon inspection for an additional charge ($99). I knew our furnace was quite dirty since no major maintenance was done in the past. My partner and I agreed with the add-on and then Jerry went right into work. By the way, they were also good listeners. We have two (2) indoor cats and I had an unpleasant experience with one of them went outside when someone was performing a home improvement project in the past. We spoke to them about the cats being inside one of the rooms that had a vent. They were ok with touching the basement vents after the first floor ones were completed. They accept cash, checks, and debit/credit cards. Jerry also recommended some follow-up maintenance on our furnace. I'm planning on using "Chicagoland Air Duct" again for the top floor vent cleaning and furnace inspection. I had a positive experience with the company. Their prices were fair; workers were professional; communications were prompt and clear.

Further update- we just learned that we have carbon monoxide circulating from our furnace. The…read moretechnician who ran positive tests for carbon monoxide in multiple ducts throughout the house pointed to a faulty heat exchanger and/or poor installation. He noted that the heat exchanger was set to combusting gas. As I wrote in my last updated review, we became aware of issues with the installation last season when I noticed water pooling on top of our furnace. Another HVAC technician diagnosed the pipes venting the furnace were not sealed. This allowed condensation to escape at multiple joints in the pipe that seeped down and pooled on top of the furnace. When the technician removed the front of the furnace, we found a layer of rust and build up on the bottom interior of the furnace. He said that we are lucky that this didn't come in contact with a nearby circuit panel, but that we should take care of it ASAP. Chicagoland Air Duct reiterated that it was outside their warranty, and further added that they no longer do furnace installation. After speaking with a Goodman Rep about a possibly faulty heat exchanger I was told that the part definitely is covered by the warranty, but that the labor is not. Another HVAC company quoted around $2000 for that labor. I am about to contact Chicagoland Air Duct and ask them to please do the right thing and address this problem. Wish me luck.

Incredibly quick, efficient and personalized service. They "told me how it is" with regards to the…read morestate of my washer/dryer , and didn't beat around the bush which i appreciated. They also were very transparent about how a more affordable route was just as good as the expensive one. Can't wait to utilize their services again.

My house was covered in a thick dust after their cleaning due to gaping holes in their hoses…read more TERRIBLE and they were rude when I complained DO NOT USE THEM

Have used them three times in past few years. Very good service, reliable, professional. No issues.read more

We have now used Mr. Duct twice for air duct cleaning and both experiences have been wonderful…read more First and foremost, the main office is very communicative and helpful, ensuring you have all the information you need before, day-of, and post cleaning. I greatly appreciated this communication and that I always felt in the loop! I especially appreciated getting an alert a half hour before the cleaners arrived so that I was ready. From the moment the cleaners arrived, they were kind, professional, and efficient. They helped me get everything ready for the cleaning, get the cats put in a secluded space, and got me setup outside for a work call. They were very respectful and willing to work around my work situation. The requested service of air duct cleaning was completed within a timely manner and very thoroughly. A few hours after the cleaning, I can already tell the difference in the air quality! Wonderful job, Mr. Duct! Best of all, Mr. Duct is very reasonably priced for such high quality service. Truly a great value! After working with Mr. Duct twice over the course of several years, and experiencing high quality service at a great value, Mr. Duct has won our confidence! We will definitely be using them again next time we need air duct cleaning!

This review is for cleaning out our dryer vents, which we soon learned has probably never been…read morecleaned out prior to us purchasing our home. Thomas was professional, knowledgeable and very kind. They did an amazing job cleaning out the vents. They also found a dead mouse in there?! Pricing was reasonable and in line with other companies. I'd highly recommend them.

You should hire this company to clean your dryer duct! I got instant response for a quote, they…read moreshowed up on time, were friendly, did a great job, and the price was great. I'll be using them on the future!

ER Air gave me a very reasonable estimate with the dryer vent cleaning as a complimentary service…read more They were able to accommodate my work schedule and fit me in on a Saturday. They arrived within 30 mins of the 2-hour window and were done in 3 hours. They did an excellent job, and the pictures and videos they showed me of before/after proved how badly I needed this service! I wouldn't hesitate to recommend this company to friends and family (and already texted the contact number to a friend looking to do this service)! Thank you for making this easy!

Super friendly, communicative and prompt in scheduling and completing our dryer vent cleaning…read more Thank you!

After this issue we contacted the owner and he refused to answer phones. His employee came to…read moreassess the issue and also said that they caused the problem since the space was not like that prior to the service. The employee tried to resolve the issue, but the owner did not care. We asked for insurance and he would not give it. We contacted the BBB to help with the issue and Ugly Ductling did not respond to them. In order for the place to be in living condition again we had to hire a professional cleaning service. That cost an additional 5k. This company does not care about customers at all. It's a quick in and out job to them. I highly recommend never using them.

Excellent experience with Ugly Ductling! Christian and James did the cleaning of my air duct and…read moredryer. They actually saved me from a potential fire because my dryer wasn't not hooked and there was paper near the igniter! They cleaned all of my vents as well as my dryer in under 30 minutes. It was filthy because I haven't had it cleaned in a while. Although I wish I would have asked to see the dust in the machine just to measure how much dust had accumulated over 3 years. I feel good that I am breathing cleaner air and do not notice dust everywhere like before. I do think the pricing of the duct cleaning is a bit expensive for an apartment unit and the amount of time it took to clear out dust. However, I thought they did a stellar job and would schedule with them again.

I had a very recent vent cleaning with Air Dryer Vent Solutions. They gave an exceptionally good…read moreprice. The woman owner communicating with me was very easy to book with. The professionals that came were polite and courteous. I was even shown where my vent is outside and I was shown pictures of the vent pipe before and after the service. So I am very pleased and ready to book again fir next year and to tell all my friends.

They responded quick on a Sunday and I had it scheduled for the next day at 8:30am. Father/son…read moreteam. Great people. Fair price. Hard workers. Highly recommend!!

Miguel and his strong team of one, Grandma, did an amazing job cleaning out my dryer vent…read more When Miguel was cleaning he noticed an issue with my connection and did a great job explaining to me what the issue was and took me to the roof to see for myself. I look forward to having Miguel return to do my air ducts next! 11/10 recommend Air Duct Maintenance Solutions!

I had to post this review on Yelp too because these guys need more people to know about them. I…read morejust can't say enough good things about Miguel and David from Air Duct Maintenance Solutions. Theyre the real deal and true craftsmen of vent cleaning. I called them up based on all the positive reviews and they did not disappoint. Worked with me on my tight move-in schedule and came right within the window of time promised. Documented with a snake scope how dirty each vent/duct were before and how clean they were after. Kept my whole house clean during and after the cleaning. HEPA vacuum unit was outside pulling negative pressure to keep the indoors free of dust. Explained everything thoroughly. Price was not cheap but quite reasonable for how thorough they cleaned (about $600 for my split level 3b/3b and 130 for dryer vent) and final price was in the quoted range with no up-sell or any last minute increases. Honest guys. Air ducts, returns, dryer vent all cleaned. Even checked my blower and told me it didn't really need to be cleaned. My vents took extra time and they stayed late until the job was done. DId a nice job patching the access to the vent. Even found issues during the cleaning that didn't involve the HVAC. I would recommend these guys again and again to anyone who is moving into a new house or apartment, or hasn't had their ducts cleaned and has allergies or is sensitive to air quality. If you've read this far, give them a call already. They WILL get super booked once more people find out about how good they are.