I had a problem with an auto transport company and Louis was so very helpful. He used a good compound and was able to remove residue spots on my car. I highly recommend Dr Detail and Louis! read more

they used to be better! And it is annoying that there's always something missing in my car every time I do a deta cleaning there! I understand that I should pick everything up before cleanin! But, once one of my glo were gone, and last time my hand sanitizer that I keep on a cup holder was gon! read more

Very friendly staff, making the car squeaky clean in no time, nice and clean waiting room. Definitely going back again!

The only automated car wash where they have one or two people washing in the beginning and one or tel two people at the end to wipe down the car. I went to this location twice and was happy with my car wash. The men do a great job wiping down and spraying water to areas that may not be reached by the giant brushes/sponges. My car had some dirt marks and bird poop and it all came off. I was content. They do get busy but the wash goes by pretty quick. Prices are reasonable as I paid $22 for my wash and the guys wiped down any remaining water at the end. Please don't forget to tip the guys as they work very hard! read more

Dr. Detail Car Wash - Menu of their car wash - Auto Detailing Near Me - Walpole, Massachusetts

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Great service! Attendant actually took time to pre wash my car before the actual wash began. Thank you!!! Auto car wash was great too! read more

I've had the unlimited car wash for over a year now and can't imagine not going here! Great location, great group of guys and appreciate the pre-wash rinse and complimentary towel drys on the weekends. read more

I've been going here for years, and they are always updating things to make the business and customer experience better and better. The guys are very nice and thorough. In the wash tunnel, the guys do the very important step of rinsing off and pre-washing the car to get rid of any grit that might accumulate on the rotating cloths in the tunnel, which would create scratches and swirl marks on the paint. I've never been to a tunnel car wash where the air dryers are able to thoroughly dry a car, but they have guys on the weekend who will towel dry your car at the end (I usually give them a tip). If you visit on a weekday, be sure to bring a small towel to quickly dry off your car. There is a spot where there are vacuums that you can pull into to do this ... and vacuum your car, of course! I've also used the interior cleaning service and for what they do, the prices are more than reasonable. The waiting area is well-appointed, with a couple of corner desks where you can sit and do work, study, etc., (pictures posted), and a separate area with a comfy couch, two comfy chairs, a tv, a coffee station, bottles of water, and bathrooms, and is kept very clean. It's been recently updated and well-thought out. I have a feeling I'll be coming here for many more years! read more

Dr. Detail Car Wash - In the waiting room for interior cleaning, there are two corner desks so you can do work while you wait! WiFi is available for free. - Auto Detailing Near Me - Walpole, Massachusetts

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Thank you for doing a terrific job detailing my Denali it looks beautiful, you shampooed the rugs and cleaned everything,it was a mess thanks again. read more

Brought my car to Dr. Detail because I had a gift certificate. Asked for the works. Car wash, interior detailing, carpets shampooed, etc. Was told it would take a couple of hours. Came back to pick it up and first off all there was still bird poop residue on the side of my car. I called a guy over and pointed it out. He called another guy over who was supposed to clean it off. I pointed out tree sap on the hood. He said they can't get tree sap off. He had an attitude. Fine. It was hot and humid. I opened the rear car door and looked inside. No Weathertech mat. I go back. Where's my mat? Oh, here it is. Let me wash it for you. Get home and notice they didn't get the gummy residue off the console between my seats. AND found more bird poop the guy was probably too short to reach and couldn't be bothered getting a stool to reach it. And, no, it wasn't new bird poop. One good thing was the carpets came out nice. I'll give them that. read more

Dr. Detail Car Wash - Bird poop - Auto Detailing Near Me - Walpole, Massachusetts

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I had my car detailed there & it came back to me cleaner than when I bought it. Prepare to wait a bit fir detailing but it's well worth it. Very very clean inside waiting & rest rooms. Huge TV, bottled water..... very nice. read more

20 dollars for the platinum wash, comes with "hand wash" that consist's of walking by my truck for 2.2 seconds on one side, before sending it through tunnel. Truck came out worse than went in. First and last trip there. read more

Dr. Detail Car Wash - Auto Detailing Near Me - Walpole, Massachusetts

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Best car wash around! Never had a bad experience and have been coming here for years. The mobile app is easy to use... save a few bucks & buy the wash you want prior upon arrival then just show them the code. Can't go wrong with the platinum wash for $19. You'll be cruising down Rt. 1 with the cleanest tires & rims after every wash! read more

This is a hidden Gem in the parking garage in the Cambridgeside galleria. This man goes the extra mile to do a excellent job. His prices are far below any one else. I always give him extra because he is so pleasant to deal with and does great work. On high end cars he uses spectacular products that really do well and do not damage clear coats. I can't say enough good things about this place It was the best car wash experience I ever had. He made my Jaguar look and smell like new.I see these other reviews and I am surprised but also not surprised people blame this poor place for everything. If you pay 26$ the guy should not be working on your car for a hour. Sucks to be in service business. Paolo is the nicest person and always does a great job. I would not trust the reviewers they are blaming this place for stuff that makes no sense. Guy is awesome! read more

Waste of 20 bucks... my car looks no cleaner then when I brought it through. I asked the guy if it would take off the black and he said it would... :( read more

I am regular here for my car interior cleaning: one of my most recent visit there was a guy who took car in.. did interior express clean.. next thing I notice my ac vent was completely broken. It was just put together as if it's not broken,, when I got into car and close the door it fell off.. I spoke to him he denied any wrong doing.. he was accusing me of lying.. the guy was arrogant and harsh. To be fair, also, I am very regular to this place for my car wash.. I have no complaints about that. There they do a good job. read more

I had an interior cleaning and carpet shampooing done on my Subaru Crosstrek. After a long winter, my car was full of sand, dirt, and who knows what else. I dropped off my car around noon, and it was ready to go by 4 o'clock. I could not have been any happier with how my car looked. When I say the car looked brand new, I'm talking it looked like I was pulling out of the dealership for the first time. The prices vary on the size of your car, and my car was considered to be bigger than I thought it was. The workers were very nice and charged me for the price I thought it was, as it was my first time going to Dr. Detail. I will 100% be going back to Dr. Detail if I need interior cleaning in the future. read more

I mean yes you get a car wash here. There are better places though. Have to pay for vacuum's. Other places there free. It is like a dump by the vacuums there is trash scattered every where. If you care and like cars just don't go though the car wash. I pay for the platinum and im not sure it is any different then the silver. I think they just give everyone the silver wash no matter what you oay. Also if you buy the monthly pass it will charge your credit card after the month is over and it is a very hard to contact them over the phone to cancel the membership once you find out about it read more

This review is just about the car wash, and not the detailing services, which I haven't used and therefore can't speak to. :) Summary: I suppose if you have a lighter color car that doesn't show dirt as fast, or you just don't care that much, Dr. Detail's wash will work just fine for you. Otherwise, it's really nothing special. Soapbox version: I'm a little obsessive about my car, and since it's black, when it's dirty it just drives me crazy. Today it was a ghost of its former self (literally - it was encrusted in salt, and looking at me very sadly and resentfully), so I wound up at Dr. Detail. You have a choice of several washes; today I chose the $11.99 one, which is your basic wash, no vacuum, nothing really special about it (they do also have a very very basic $7.99 exterior wash). I drove up, handed the guy my Amex, put the car in neutral, and was sent through the wash, wistfully remembering how exciting this was when I was a kid, and how now it's just something you do to get your car clean. Those big blue brushes would have had me screaming in delight when I was 7. :) When the ride was over I drove into one of the self-serve vacuum/rug shampoo spots to check it out. The first thing I noticed when I got out of the car was that the blue and green sparklies in my paint were all back, shining happy in the bright sunlight. On the whole, the car was pretty clean. Dry, however, it was not, and with the roads totally powdery with salt right now, that's bad since by the time I got home it would be completely spotted again. So I grabbed the cloths out of the back and went to work. It took me about 15 minutes to get everything dry, and my front end was still a bit dirty, especially around the fogs (the scoop was clean though, which I wasn't expecting). Anyway, when I add it all up, I have to say that Dean St. Car Wash is a better deal. If I fill up with gas at Rojo first, the Gold wash is only $4 more than this one cost, the interior gets vacuumed, the wheels and front end get a bit of a scrub (albeit perfunctory), and it gets hand-dried afterward. I still wind up doing some hand-drying myself anyway, but not nearly to the extent I did today (I had to work on it more when I got it home - I DID say I'm obsessive, okay?). read more

I've been here 2 or 3 times and I'll be going back because I have gift certificates. In general I feel as though the machine wash at this place is better than most. I've been to several drive-thru carwashes, touchless, etc. and found them to be mostly comprable. In general I feel as though if you're going in to a drive-thru car wash, you're looking for a quick clean and not a thorough clean. For a thorough clean and wax, I'll do it myself. I'm too picky about my car when it's clean (and it's not often) that I just wouldn't be happy if someone else were to do it for me. But a drive-thru carwash is perfect for the winter. It keeps me warm and dry. read more

I made an appointment yesterday for a car detail. Initially, I was happy to get an appointment one day later and was told to bring my car to the Marriot Hotel in Copley. I arrived at the hotel and was never told where exactly to bring the car -- He should have told me to take into the Copley Garage. When I called the number to get directions, he was very rude and said he would meet me down at the garage entrance. I drove the car to the Dr. Detail area. He inspected my car and said my leather interior was too old to be treated (I was paying for the $169 highest price detail which includes treating the leather). He was in a rush to get me out of their and was very short with me. Later today I got 6 calls in a row in a 10 minute time span. When I picked up the 6th time, he was very rude telling me - "When are you coming? I need to get out of there? Get over here now!" I told him I would get there as soon as I could. Bear in mind he initially told me it would be ready by 5pm. When I got there, he showed me the interior. For the most part, I was happy. However, the trunk and all interior compartments looked exactly the same. The seats just got a wipe down. He insisted on the $169 total cost when I wasn't getting what I paid for. This was nothing but rude, rushed service. The worst part was having to pay the Copley Garage $32 for having my car in there for 6 hours. The parking attendent told me the validation Dr. Detail normally gives is only good for 3 hours and would make the garage ticket cost $12. He never told me this. I would have used Mr. Perfection as I have in the past in the Park Plaza- they don't make you pay the garage hourly rate to have your car there and they thoroughly clean the car, all compartments, trunk etc, and return your items separately bagged. They also charge $85 if you pay for a Goupon- half the cost and 10X the level of professional service. Avoid these rude people at Dr Detail! read more

I have posted this also to Google. WARNING: This car wash does not hold up to its name of Dr. Detail. I would not go back or recommend if it gave away free car washes. And... cash only so if anything like this would happen to a customer you have no protection. $45 out of luck. After waiting 1.5 hours for my car, I went to pick it up from the garage. Mind you, it is a bit dark down there and my car is black so I did not notice the streaks in all the windows until I drove about 5 mins away and the large water marks on the hood and trunk area until I was home, another 5 mins after. I called to receive answers on why the service was so POOR and was told that I should bring the car back and they would give me a discount on my next wash. I could not bring my car back and was told "They were trying to help me out by taking a look at the car." Dr. Detail should have just done its job. I asked for the Manager and was told "Eric is in and out." Meaning I would probably never be able to talk to him. Just don't if you are thinking about going here. Waste of money and time for the service. Dr. Detail has failed its name. read more

This is by far the best car wash in the area. Dr. Detail is a car wash and detail center, right off Route 1 in Walpole (on Route 27, by the Walmart entrance), that is amazing. I bring my car here about twice per month, give or take, depending upon weather. Recently, they had a few errors one their website, as it said "536 High Street", when it should have been "536 High Plain Street", and the hours were a bit off. I called them up, spoke with Luis who was friendly, helpful, and assured me it would be fixed as soon as possible. Luis, along with the rest of the guys are also very efficient moving along the line, and making sure everyone gets a great, clean wash. Whenever I go to Rojo (while I love the gas station there, the car wash is somewhat sub par, while it used to be really great) or to some other car washes in the area, the back wiper on my always moves way of place, sticking out. Here, at Dr. Detail that never happens, and it always stays in place. In addition, the car wash line here is never as long, and sometimes no one at all. The price for a regular wash is $9.99, which is a bit more than more and more of the other car washes, yet is very reasonable since they do such a great job. If you bring any Big Y, Walmart, or Dunkin Donuts receipt, you will receive one dollar off too! In the parking lot there are car vacuums to clean your car as well. I haven't gone to the detail center, but with the service I've received, I would go anytime if needed. The best of the car washes in the area. 5 stars. read more

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This is single-handedly the best car wash I've ever found. I'm a car fanatic with high end vehicles (SQ5 and M4), have tried every high end hand wash and detail center around boston and have been incredibly frustrated until I found the Cambridge Dr Detail location. I had a regular hand wash done and when I came to pick up my car I could have sworn that they had used wax or clay because it was in flawless condition in a way that no hand wash ever makes it look. I have 20,000 miles on this vehicle and they removed every subtle and hidden streak, bug, you name it. A+++++ read more

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***IF YOU CARE ABOUT YOUR VEHICLE AT ALL, go to ROJO's Touch Free Laser Wash a few minutes north on route 1. It's worth the extra few minutes and drive. Not to mention you get a better wash for less money and no damage*** I went to this business on 4/8/17 @ 12:57 pm. I paid $26.98 for a platinum carwash and Simoniz Hotwax. First of all, I wash my vehicle by hand typically 2-3 times a week and it usually takes me around 3 hours from start to finish. So my car's never really that dirty to begin with and I know every scratch and skuff it has. I couldn't agree more with the gentleman's comment above. So the car in front of me got the Silver wash, (she stopped at the vacuums on the other side and I asked,) her wash not only took the same amount of time as mine, and looked the same as mine, she did NOT get the wax! How does a wash with more services and and add on service take the same as a lesser? Seems fishy to me. Anyways, Once I arrived to Home Depot less then a 5 minute drive up route 1, I walked around the car and not to my surprise, soap and residue was all over the front, the rims were no cleaner then before I went, there's swirls of chemical stains on the hood, and now I have a lovely scratch on my vehicle. ***IF YOU CARE ABOUT YOUR VEHICLE AT ALL, go to ROJO's Touch Free Laser Wash a few minutes north on route 1. It's worth the extra few minutes and drive. Not to mention you get a better wash for less money and no damage*** read more

We love bringing our family's vehicles to Dr. Detail for their express detail services. Their pricing is fantastic and they always do a fantastic job. For $65, we got our pickup truck's exterior washed and interior detailed in only an hour. For the price and amount of time it takes, we're always thrilled with the quality of work of their express details. Quick, affordable, and professional. Dr. Detail is our go-to car wash. read more

The guys here do really good work. I needed to get the seats cleaned in my car before the end of the lease agreement. Incredible job. Looks like new. read more

The best detailing in Boston hands down! I'm a fussy car owner and these guys always make it look like new. You can't go wrong.

I got my SUV detailed yesterday and although their work was good, their work ethic was awful! It seemed like a pretty slow day for them, and even so, they said it would take 4-5 hours to just do an interior detail. We decided to go through with it because we couldn't find another car detailer open on a Sunday. We stopped down after 3.5 hours and NOT ONE PERSON was detailing any of their cars - every employee was in their office doing dip and laughing. They are only open from 12-6 on Sunday which in Massachusetts does not constitute a lunch break - clearly these guys were not looking to work hard. We asked how much longer it was going to take and the guy tried to smooth talk us by saying he was doing such a great job and will need another 30 minutes. We said ok and came back 30 minutes later. He said they would need another 15 minutes...we stood there and watched as FINALLY two of them worked on the car at the same time. I will never be back to Dr Detail in Cambridge - their Chestnut Hill location was AWESOME and it is sad that they just lost a good customer. We weren't asking for much...but a 4+ hour interior detail (when the car wasn't in bad condition) is not something that I will accept. The worst part is the Cambridgeside Galleria is an awful mall and there is not much you can do there for 4 hours.... read more

I had a 3:30 appointment to have my car washed. After spending 30 minutes trying to find the place in the garage (no signage at all!) I dropped it off and they said it would take an hour and a half. That's a long time for just the inside of my sedan to be cleaned, but fine. I walked around the mall and came back at ten past 5. They hadn't even STARTED working on my car. The cleaning was fine but they wasted my time and didn't deliver as advertised. Also they don't take credit cards and you have to pay to park in the garage! So you not only pay for a car wash, you pay to get your car into the car wash. Absurd. Despite the convenient location, I won't be back. read more

I read the older mediocre reviews which compelled me to write my first ever yelp review! I think this place is great. The exterior wash is the best I've ever had from a drive through wash. I drive a modest, smallish SUV that i like to keep reasonably clean, but i'm not OCD. I'm really pleased with the results-- even the hubcaps, which I can never seem to get really clean myself, sparkle. I also recently tried the interior detail service and was pleased with the results and the reasonable price. The staff is very nice, polite and professional. As a bonus, they offer a discount if you bring a receipt from Walmart, Big Y, or Dunkin Donuts, all if which are a stone's throw from the car wash. Not sure if different people were running the place when the previous reviews were written but I would recommend this car wash to anyone. read more

Being a fanatic with all my cars I would highly recommend this car wash . They definitely maintain there washing brushes and are not black and scummy like a lot of other car washes . Remember all that black stuff on the pads that run up against your car is dirt that is putting scratches up and down your car . read more

Worst experience ever. I had a gift card of $180 for full cleaning and detailing. I was hoping to use it after my last experience and be done with it. They didn't even clean the seats never mind Trunks--there was straw left behind. As I had prepaid I asked for money back and the manager refused. Last time I will ever be back. I will give the rest of this gift card away. Worst manager ever poor customer service! read more

I agree with Brandon K. - this is a very good car wash, much better than Rojo and less expensive. In particular the complex alloy wheels on my Civic are *sparkling* no brake dust on them at all. We did both family cars at the same time and even the car my teenagers beat on came out looking 500% better. There was no line and I went on MLK Day. Will be back in the spring for some express detailing....hint: if you add clay bar service you get 5 stars! Really though - this is a great car wash with nice staff. read more

I just came out of this car wash and i HATED it....I paid 29 dollars for cleaning the inside of my minivan, and they barely hoovered it!!! I guess they think cup holders are just accesories......they are not part of the car or any plastic interior for that matter. I paid 14$ for the outside wash and it was fine, but the inside still had milk and juice drops everywhere. The worst part is that i told them about a few drops of milk that needed to be cleaned before i went back up to the mall again, and when i came back they were still there.....so i ended up cleaning everething myself. One more thing i wanted to point out is that when i got into the car and turnen on the AC, it STINKED...LITERALLY!. I do not know which rag they used, but it stinked. So i truly DO NOT RECOMMEND the cambridgeside galleria Dr. Detail to anybody it is definitely a rip off. read more

This location used to be an awesome place to have a quick express interior cleaning done for around $15.00. I went this weekend and the manager seemed to want to negotiate the cleaning to $25.00. I accepted the new price. Upon receiving my vehicle, the cleaning had not been very thorough. I paid more and received less. I am very unhappy and will not be returning to this location in the future unless the former manager is back. read more

This place is great. Ive been to others and they dont compete. Reasons: 1. Friendly workers, everytime! 2. Good price for the job and result 3. Fast, even when 5-6 cars in front of yours they move quickly 4. My black truck looks brand new with just a basic wash. 5. Undercarrige has no rust at all, and its an 02 with 100,000+ miles That is all from dr detail undercarrige wash, no doubt. 6. The hours, its like they live there! Thanks for keeping my car looking good and surviving the harsh winters around here. My car wouldnt have lasted this long if not for this car wash. Aaron read more

I had their most complete detailing option this morming & was shocked to discover the trunk was not touched. Not even vacuumed. Extremely disappointed. read more

Went for an interior clean. Received a call about 10 mins after dropping the car off that my brakes were really bad. Didn't think anything of it because the brakes were working just fine when I brought it the Car Wash. Took many hours. As I was paying, a worker kept telling me how my brakes were really bad again. Even telling me, it wouldn't be very safe getting home. I didn't think anything of this because the brakes have been working properly when I dropped it off. When I got in the car, it was very clean and they did an excellent job. However, when I was about to drive off, I pushed on the brake so I could put my seat belt on and it wouldn't stop moving. I had to push my foot on the brake so hard. I was genuinely terrified. The brake was almost nonexistent. I was pushing nearly onto the floor. I couldn't drive it home. Clearly, they did something to the brakes and called in the very beginning to act like it wasn't their fault. Because of this trip to the car wash, it's led to many other issues with the car to the point I can't even afford to fix it anymore. I haven't even driven the since that day and that was over 3 months ago. Thank you for ruining my car yet making it perfect on the inside. If you decide to go here and let them in possession of your car make sure to check EVERYTHING is working beforehand and take pictures. read more

I went to talk to these guys one day to find out how much it would cost to do a full detail, and make an appointment. The attendant told me it's normally $159 for a "deluxe", but because I had an oversized vehicle it would be $10 more. So I made an appointment for a full detail for 10:00AM the following day. I brought my car there at 9:55 to find nobody was there. Nobody showed up until 10:20, at which time two guys drove up, got out of their car and walked straight past me, while I was obviously standing there waiting for them to arrive. When they came back, they looked at the car, looked at me, and said "$239 for a full detail". The nerve of these guys to show up 20 minutes late without any sort of acknowledgement, and then try to charge $70 more than what I was told I would pay. I just got back in the car and drove away without getting the detail. read more

Great car wash, they do a fantastic job shampooing the carpets and seats, if you plan on doing interior detailing be prepared to wait or come back to pick up your car. read more