Had a problem with my elderly mother's car tire. As it turned out, she only picked up a screw,…read morewhich was easily, and quickly, repaired. Additionally, while I was driving it over to the shop, the check engine light came on. It was quickly diagnosed and addressed all in the same trip. It's sad to say that honest service and at a fair price is a rare commodity, but I found it here. If you're driving by and looking, keep your eyes out for the pink garage!

We buy all of our tires here. We are very particular about our vehicles and only choose businesses…read moreand parts that we trust. We always get a good deal at Streator Tire and refer all of our friends and family to them. Don't hesitate to take your vehicle there.

I brought my vehicle here for an axle repair and paid approximately $850. Within three miles of…read moreleaving the shop, the axle locked up while I was driving, creating a serious safety concern and requiring the vehicle to be towed. Since then, I have attempted multiple times to resolve the issue. I called on Friday and again on Monday, spoke with two different individuals, and was told I would receive return calls, which never happened. Due to the lack of follow-up, I had to extend a rental car while waiting for guidance. Being told afterward that the tow would be "covered" did not address the failed repair, the safety risk, or the lack of communication. I expected better quality work and responsiveness for a safety-related repair. Unfortunately, my experience was very disappointing.

We were in town traveling and pumped gas mixed with diesel from a local station. We started…read moremisfiring on the highway home. We called the Auto Clinic and they said they could fit us in. Well... not only did they fit is in but they scanned the car, determined the issue, came up with a game plan, and solved the problem to get is back on the road. Their team even worked through lunch!! We had a two hour drive left and a flight to catch. The office staff gave me a ride to town to get lunch while their mechanic worked tirelessly on his solution. They offered very competitive pricing and worked non stop to deliver my vehicle in a shorter time then planned. They are also helping us to support what happened by documenting what they saw. That is way above what I would have expected.

Requested an online quote and never heard back, but I have heard good things about their otherwise…read moregood service and I'm willing to try them at some point for car repairs

From the owner: Full Service Auto Body…read more Products: Batteries, Oil, Tires Services: Brake Changes, Oil, Engine Installation, Tires, Coolant Flush, General Auto Repair, Tire Change, Alignment, AC Repair

I've been taking my car to Jim for about 3 years now and do not trust anyone else touching my car…read more He goes out of the way to make sure I am safe whether it is something small or big. Never has taken advantage of me for being a woman and fairly prices repairs to cars. He's gone out of his way more than a handful of times to help me solve anything that may be wrong in my car which is nice especially in today's economy. One day I pulled up with a tire that I was questioning the pressure because I had to go out of town and he took time to patch it up while he orders my new set of tires.

The service I requested didn't fix the main issue !! It happened twice in a week !!…read more I am very upset , I am 9months pregnant & have 7 kids who depend on me working & getting them to their appointments. I keep having to stop work & reschedule due to the neglect of this shop. I want a refund of my money !! I will get the authorities involved if needed . 815 ILCS 306 !! Stand behind your shoddy work !!

Great service and quality. By far the best prices around. Needed tires and the next day they were…read moreput on. Very quick highly recommended

I have a 2008 vehicle that in great condition and running well at 96k miles. Recently our check…read moreengine light came on and Jonathan and his team spent hours trying to find the intake problem. Long story short they never gave up and solved our problem for a reasonable cost. We were so pleased we had them throw brakes on and they are going to fix another minor problem. What a great find and would highly recommend them. Five stars from us.

I recently bought a used car that was making noise in the front end. As I usually go to Tire tracks…read moreto get my oil changes I chose them to cheeck over my car. I brought it in telling them the previous owner said I would need ball joints but could they look it over to tell me what else it needs. After waiting a week for them to |squeeze me in| I dropped 450 bucks getting 2 ball joints just to get the car back without any diagnosis for why my check engine lite was on. It also was making the exact same sound from the front end that it made before I came there. 1 week after I had it in the brakes started squealing (thanx for finding that for me....) and all the noise in the front end is most likely bad struts says my neighbor. (front end specialists, eh?) I called them as soon as I got home the day they had it and they said bring it back. I already had it there twice for them to find something other than what they charged me for. I will not be returning. I am a senior citizen and I at this point I don't trust they did anything to the car. They did not communicate or give me good service. Typical Streator attitude. |If you don\t like it, go someplace else...| Well *I WILL*

From the owner: Tire Tracks proudly serves the Streator community. Our team of certified technicians would be happy…read moreto handle your complete auto care needs.

AAA sent this company to me and everything was very smooth. Done within seconds and even had a…read moreinformation on a business to have me a new key fob cut and programmed within an hour. For a lot less than the dealership. All around great experience.

Disappointed. AAA put me in touch with this place for a tow when my engine blew. When I arrived…read morebecause I had to follow in an Uber I was told that the engine was dead and I could get $150 for the car. I returned two days later to collect my items and was told that I would only get $70. I was charged $80 for them to look at my engine. OK I don't have a problem with the charge. I have a problem with you not disclosing what you were actually going to pay for the junked vehicle when I was there the first time. I find it dishonest, shame on you!

We recently took advantage of Star Ford's rental program. We rented a Ford Edge for our vacation…read more The price was excellent! The vehicle was brand new. We really enjoyed the experience. We normally take our own vehicles but decided this time to rent something. We will definitely be back to rent again for our next trip. Thanks Star Ford staff! Keep up the great work!

Went there for a transmission issue, they did a transmission relearn that I thought was under…read morewarranty and they charged me and said it wasn't under warranty. They did this without asking me to do the work first, so that strike number one. There is a whine in the turbo in the spool of the turbo I was told that by their, so-called guru service team. It is under warranty right now yet they will not replace it because they say it is normal, it is not normal. It did not come from the factory like that like that. These guys just don't want to pay for the part and I don't know if they get bonus money out of not paying for warranty items or what, but very disappointed and will never go back to this place and suggest no one ever go near it. Service team did a very substandard job. Even my transmission still at times clunks going into reverse after they said it would be fixed, I will have to take this to another shop hopefully with more competence than these guys. And my appointment was at nine and I'm just getting out now and it's 12 o'clock and they did nothing to my vehicle. I'm just speechless right now. If this is Ford in general. I'll never buy another Ford again if they can't cover their junk that they sell in these turbos.