My 2025 Chevy Equinox had an ATF leak. They had the vehicle for 23 days and said it was fixed…read more Three days later it's leaking worse. When I took it back to the dealership, they refused to give me a loaner. I was told I would have to rent a car and submit the paperwork for reimbursement. This was warranty work, and I shouldn't have to pay for a rental. Mica, the service writer, was useless and clearly didn't care about customer service.

Bought a 2017 Buick Enclave here recently. Genuinely good people and extremely easy to do business…read morewith. No funny business, no bad attitudes! Was perfect! The general manager is good guy as well, you can tell he doesn't play any games. Thanks again!

I can't say enough good things about Todd and the team. They made the whole process quick and easy…read more It was fabulous working with them

I purchased a vehicle, and at first had small problems with it, but the service team was very…read moreresponsive and fixed all the issues I had. They were very patient with me and I recommend anyone to purchase a vehicle from them.

I'm from Morris Illinois. Wanted some cosmetic repairs and detailing done on my 1972 Chevelle…read moreRetromod. Searched, checked out local shops I trusted. Most of them have retired. Checked out Beard Brothers, what a pleasant find! Does not look like the same car, A fantastic job at the repairs and the detailing is unmatched. I would put their work against anyone in the country. Jim and Justin are fantastic professionals. They run a top rate business with fair pricing. They treat all cars like their own. P.S. They have a beautiful frame off restored 64 Corvette Convertible for sale. I will definitely proudly recommend them. Tim Johnson Morris Ill.

Honest, dependable and knowledgeable. The owner helped me with an off site vehicle inspection. He…read morewent above the call of duty out of courtesy and professionalism. I would highly recommend to anyone looking to do business here.

brought my car there two days ago looked at it fixed it today it's like a new care got it done…read morequick If something eles goes wrong will bring it back there and they know how to fix cars

Thank you for getting us in so quickly! They had lovely customer service! Recommend to everyone.read more

Our car stopped working. They were so kind and helpful! Taking care of our car and provided us a…read morerental!

This is a rather long rant, but in essence it's a warning of Buyer Beware if you buy from Schimmer…read moreFord. July of 2023 I ordered a Ford Maverick from Schiller ford, I knew it would take some time so I was patient for months, it wasn't until I heard others who had ordered from other dealers months after me and already had build dates that I became annoyed. I started contacting the dealer periodically to check on the status and was always just told Ford hasn't picked up the order yet and they can't give me any updates. When I heard a couple people I know that ordered in March 2024 and already had build dates in June, I began to get angry. I contacted Ford customer service and was told they had no record of my order and I would have to talk to the dealer. I told them if I could get any information from the dealer I would t be calling them. I then sent an email to the CEO of ford and head of customer relations and within a day I was contacted by ford, they took the information on my order escalated it and gave me a build date. Something maybe the dealer could have done months ago and I wouldn't have been waiting for almost a year. The same guy also told me that the dealer had a few others stuck in their order banks, so if you ordered from Schimmer and have been waiting a long time you're welcome. Your vehicle might finally be on its way to production. I had told the dealer several times that I wanted to be notified as soon as they got a build date because my fear is they would wait to call me until the truck was on the lot and then low ball me on my trade saying take it or leave it we will just sell it to someone else. They assured me they would so I would have time to sell my trade myself if they were unwilling to give me its value. I waited three days after Ford had located and scheduled a build for my truck and still no updates from the dealer. I wrote a letter to the president expressing my dissatisfaction with the follow-up and customer service and why did I have to be the one to go to corporate and get this order moving, why didn't any of his staff take the initiative to find out why it was stuck in limbo. I received a snarky email back with absolutely no appologies and basically telling me to feel free to buy the truck elsewhere. I have waited almost a year, my trade is now a year older, interest rates are higher. If he had offered even one apology for his staff not following up and a willingness to do the best he could on my trade, or in any respect at least pretended he wanted to earn my business I would have gone through with the deal. But he might as well have told me to F- off, go somewhere else. So that's how they treat their customers.

Decided to have some work done on the quarter panels of our SUV. We could see there was a touch of…read morerust starting on the quarter panels. We went to Jason and asked for a price to have it fixed. He gave us a good price. He did the work and then assured us he had protected the area from further rusting..... 6 months later it's evident that whatever he did didn't work.... I called hi to let him know. He said stop by. I did..... he looked at it and then informed me he doesn't guarantee rust prevention work.....just a heads up....here's the photos

I had hail damage on my car and called to see if they could figure out the estimate for insurance…read more They got me in immediately and we're very nice! Clean environment and everyone I spoke to had a smile on their face!! I would 100% recommend going there!!!

Zig goes out of his way to make every visit a pleasant experience. From the moment I walk in, until…read morethe moment I leave, I'm treated with kindness and respect and they answer every question I have. They also respect my time and I'm usually in and out in no time.

Fair and honest shop didn't give my wife the run around or try to get extra out of her like some…read moreplaces do, was pleased with their work snd would definitely go there with and auto repair issues

My son brought my truck to get a tire patched. Employee took it upon himself to root through my car…read morelooking for the lock lug and breaks the handle to my center counsel. Owner doesn't want to stand by the damage and tells me he's been burned many times before. We I'll help you out there and tell you to not let your dipshit employees root through vehicles and ask the owner where the lug is at and have the owner get it. Your welcome dumbass!

First, let's start addressing the current lady they have answering the phones. Horrible…read moreSecond the current Mechanic is more of in and out get it out of my face type. Doesn't care about people. Went in for differential leak, put it on lift shook my cv axle and quoted me for entire "new axle" assembly 4800$. I've come across some shark style shops in Lasalle County. But this takes the cake. And when i came pick up the " quote" just said part unserviceable, new axle 4789$. The woman didnt care to answer any questions and said the mechanic was busy atm but she could try to ask him questions. But really she was meaning we are not interested in your concerns at this time.