I want to thank Matt and his staff for providing an exceptional buying experience at Roanoke Motors. As it was stressful searching for a reliable and dependable vehicle for my new college student, your patience and professionalism made it seamless. My son and I felt welcomed from the time we stepped on the lot. Thanks again for everything. Roanoke Motors won a new long term customer! read more

We had a wonderful car buying experience from Roanoke Motors. I really appreciate Brian Frank for helping us select a vehicle perfectly suited for us. Brian listened to our needs and offered some great advice, ultimately leading us to a vehicle that had features that will make our travels much easier. Aaron the finance manager made the entire paperwork process very easy. Matt the owner leads a great team and it is very evident that customer satisfaction is their number one priority. Jayme & Rob H. read more

I was in the market for a childhood dream car (I am 54 now!) and located a Challenger Scat Pack with low miles. I have never worked with this dealership before despite owning 4 Dodge trucks through the years, but they had the car I was looking for and decided to take a chance. I could not have been more pleased--worked with Matt on the purchase and the whole process went smooth and I have enjoyed putting 1,100 miles on her since June 2024! My wife also knew Matt from High School so the whole day was a great experience and will definitely be looking at buying from this dealership again when I am ready for a new vehicle. read more

Big Mike made a fast and easy purchase. By far the smoothest and quickest I've ever had with any dealer, couldn't be happier with Roanoke Motors! read more

My car buying experience at Roanoke Motors was excellent. Caleb was my salesman and Aaron was the finance manager. The whole process was the smoothest I have experienced in my 40 years of buying cars. Caleb was very helpful and provided me with the requested information promptly. A mutually agreed upon price for my trade and final price of my Special Edition car was very smooth. The car was clean and parked right out front of the showroom when we arrived. Caleb came right out and greeted us. I was able to take the car for a test drive right away. The total time at the dealership was maybe an hour. There was another customer in with Aaron, the finance manager ahead of us. Otherwise, the time would have been less at the dealership. I live almost 2 hours from the dealership, and I had to work later in the day. There was no problem getting back home in time for work. I would highly recommend Caleb for your next purchase along with Roanoke Motors as the preferred dealership to buy your next car. read more

First impression: They were very nice to me and my family member. Great inventory. Salesman was the coolest ever. I was told that the car i was interested in had brand new tires so that was another plus. Wouldn't have to worry about buying new tires anytime soon. Things went great. My purchase went smoothly and I left with a smile. The issues: Unfortunately, the "new tires" didn't even last. 5000 miles later, they had very uneven tread wear and became bald. I brought the car back to the dealership to use the tire warranty considering how the tires were said to be brand new and all. I was denied and told that since I'm not the one who actually purchased the tires, I cannot use the warranty. That seriously makes no sense to me. Why must they brag about putting new tires on cars if customers are not allowed to use the warranty that comes with the tires? Is the "new tires" thing like a sales pitch or something? I later spoke with owner Matt G about this and was denied again. I was told to purchase a brand new set first and then they will file a warranty claim for me. If the claim is approved, they will reimburse me, if the claim is denied, there is nothing further they can do for me. Very weird. It felt as if I was communicating with a totally different dealership. The warm and welcoming atmosphere that I had once felt became cold and hostile. Completely different energy and customer service than what I had previously experienced. I ended up buying a brand new set but NOT from them. To make matters worse, it was ultimately found that a bad tie rod and alignment issues caused the tires to wear so unevenly the way they did. I ended up paying to have all of that fixed with new tires installed. Very costly but ignoring it wasn't an option. This was one of the most humiliating experiences I've ever had in my entire life.. My time and money in exchange for their wishy-washy customer service along with a possible lemon of a car. Days later, Matt G responded to the review I had left saying something about their records indicate that new tires were purchased before it was sold and that someone had spun the tires on them or something and if I would like more detail on this matter to contact him... I edited the review and asked him to contact me instead. I never heard from the guy again... Final impression: Would not recommend. They did not value or appreciate me as a customer. I WANTED their car, I didn't NEED it. Big difference. I could have went anywhere else but I came to them. I truly hope this is an isolated incident but then again, if it is, that's still sad because why me? My thoughts on this: Basically it was cheaper for them to slap on a set of brand new tires instead of getting those hidden mechanical issues fixed. Will never buy another car here ever. read more

Definitely a buyer beware when purchasing a used vehicle from here. I bought a 2012 jeep grand Cherokee from here with 138,000 miles on it and it's now got 144,000 miles on it and I have repaired 2 thermostats, a whole new radiator, radiator hose, oil filter housing and now it needs head gaskets replaced. The dealership has diagnosed my car twice at $90 to figure out the issue first it was the radiator which they wanted to charge me $2000 for a $200 part and about 3 hours of labor. Then I replace the radiator and the car is still over heating and leaking oil and coolant so I replaced the oil filter housing which fixed all the leaking but it was still over heating. So I took it to them again and now they want to charge $4500 for the head gasket replacement. I'm feeling the car came with a lot of these underlying issues and now stuck with all these repairs. I bought the car for $13000 and now it's worth $2000 on a trade in so if I wanted to trade it in I have to eat all the negative equity on the loan. So I just want to warn anyone purchasing a used vehicle from here please have an outside shop inspect it first. I feel these issues were ignored reason I say that when I went to change the thermostat two weeks after having it someone had the thermostat just sitting in the housing with no spring to regulate the coolant. read more

I worked with Mike specifically when I was transitioning into a new vehicle. Mike was easily the most down to earth salesman I have ever had the pleasure of doing business with. There was a peaceful and welcoming atmosphere throughout the dealership, everyone was friendly and seemed to do their best for you. Thanks Mike again for making a name for yourself and your dealership. -Colten read more

Dealership is the best honest and straight team of people I have worked with including the service side. We have been trading there a long time. They honestly go out of their way to give you the service you need. Prices are comparable to most other dealerships/service places but far better in my opinion. read more

Honest business, great people, fair prices, good experience buying & trading vehicle. Only had one service appt. oil change. That was on time and service great. Have recommended to friends.....worth the drive out of Peoria. read more

WOW, so excited today. I have been chasing around an emissions problem on my car for 2.5 years. Been to roughly 6 mechanics and worked with a specialist in California the entire time. No one has been able to solve it until Dave at Roanoke worked on my car. He did say it was one of the trickiest ones he has ever done and it wound up being a tangled ball of twine but he sorted it all out amazingly so and as of today, I have passed emissions and renewed my plates. All I can say is thank you so many times to Dave and the crew at Roanoke for solving the un-solvable. read more

This location has earned zero stars but, Yelp requires you to select one. The manor that the owner treats guests is the most unprofessional for an establishment that is looking to sell a products. Have never had an experience quite as bad as this. The owners wife aka receptionist advised the employee that has worked for establishment for longer than year whom was also exceptionally professional and polite to show us around at the cars in other garages. This was not an out of the ordinary task ask I have done this previously. The owner proceeds to show up and act like a very unprofessional, rude,arrogant, demeaning individual .... Started off by advising that we shouldn't have been in the garages. He proceeds to talk down to us for the remainder of our visit with the establishment. Needless to say anytime one advises me that they are going to visit or consider a purchase here I will advise of my terrible experience. read more

This dealer has been the best experience I have ever had in purchasing a vehicle. From the beginning of test driving the vehicle. Matt our Salesman was great. He waited for us to arrive at the dealership when it was closing for the night. He said "Take your time and test drive the Honda Pilot 2015." We took it out for a test drive about 30 minutes drove back to the dealership. He gave us a trade in value for our car and 15 minutes later we bought the vehicle. I have bought allot a vehicles in my life but this experience tops all the other vehicles I have purchased in the past. The experience was outstanding. read more

Great place to do business, fast friendly service! I would definitely recommend. Great staff, Opie was a great salesman!

This is a great local dealer that offers a great selection of vehicles as well as a friendly staff. I would also recommend their service center which has been fantastic. read more

Ok I've bought many cars in my lifetime. The people at Roanoake are by far the best to deal with. No pressure test drive (no salesman hovering over us), easy NO PRESSURE negotiations, and best of all no funny business with the numbers. Everything was on the table and we negotiated like adults. No pressure, and best of all they worked with our numbers!!! Go there and buy a car!! My salesman was Ryan. Top notch! When the deal was made, one of the owners came out and shook our hand and congratulated us! Oh and our 2012 Chrysler Van is freaking awesome! Full service before it was sold to us. Great job guys! You have a customer for life!! read more

We purchased a Viper with Roanoke and love the vehicle and love the service they provided to us during the sale. Service has been great to work with for our routine maintenence appointments. They take pride in what they do and service their customer right! Thank you! read more

This dealer truly stands behind their cars. I purchased a used 2007 Chrysler 300 C and had just a few minor problems with the car after I purchased the car, and they fixed them for me. Buying a reliable used car is difficult so I much appreciated their great service and commitment to their customer, Ryan is also a great salesperson to work with as well. read more

The first vehicle I bought from Matt was a Dodge truck probably ten years or more ago. It was the best truck i've ever had and he was the best salesman i've ever dealt with. He remembered me when I called years later looking for a Wrangler. He was able to get the exact one I was looking for which other places had given up on and he gave me a better deal than anyone else in the Peoria area was willing to do. I highly recommend Matt and Roanoke Motors. Its worth the drive! read more