These guys were great! Fixed my phone in 10 minutes at half the price I was quoted elsewhere. I would recommend these guys to anyone. Thanks! I have an iPhone 6S+ that had an issue with the focus mechanism on the rear camera. These guys had the part on hand and fixed it on the spot. Works like new now. read more

Walid was so helpful and he gave me a good deal on the case and the screen protector and the best espresso. Highly recommend this place read more

Dr. Eye Phone - Variety of phone accessories - Mobile Phone Repair Near Me

I replaced an iPhone screen and after just 6 weeks it was lifting and needed repair. I understand if the glass was broken. But it was not. When I asked if they would fix, they said I needed to Replace AGAIN. After going upstairs to another repair shop (who would charge for the repair) he said Dr. iPhone could easily send back to manufacturer and should replace for free. They refused again. I understand there is a 30 day warranty on the part. But the part wasn't the problem. It was obviously an installation error that they wouldn't remedy. Now I'm out another $150 to replace a screen that has no visible damage. Not a happy shopper. read more

Dr. Eye Phone - Glass lifting off iPhone after repair - Mobile Phone Repair Near Me

I recently noticed my iphone 7 plus' rear camera picture was hazy and I also saw that it was hazy on the lens. I tried to clean the exterior with no results and suspected it was some moisture from humidity gathered on the lens itself and inside the window. I passed by Dr. Eye Phone and decided to get it checked out. I didn't wait long and got a quote and thought it was a good deal. Isabel opened up my phone with precision and cleaned the lens. I also got the opportunity to watch and have a nice conversation and learn a little bit about phone hardware while I was there. The whole process took only 20 minutes and when we checked out the camera, the picture was crystal clear again. Isabel did an amazing job and I will recommend anyone that needs any replacement screens or servicing! Thank you! read more

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Humbdy and Frankie are awesome. Had a cracked screen and they fixed it right up... really happy we found these guys. If you have a broken phone I suggest these guys over AT&T or Apple Store even! read more

Dr. Eye Phone - Humbly and Frankie making our phones good as new - Mobile Phone Repair Near Me

Brought my son's iPhone 11and had the screen replaced. It was glichie since we left the kiosk. Zack the person at the kiosk told us to reboot. After the reboot, the iPhone 11 opens apps on its own but when you touch the screen it does not respond. We brought the phone to the Kiosk and asked for our money back. They did not return my money. These people are crooks. Itzhak L, is the owner and is horrible. All these 5 star reviews are his friends and people who work for him. Do not trust these people they take advantage of everyone and charge different people different amounts, basically take advantage of you when they can. This is not a fake review. I am attaching my receipt so Itzhak L can not say it is fake. Mission Viejo mall management have been notified read more

Dr. Eye Phone - Mobile Phone Repair Near Me

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Brought my son's iPhone 11and had the screen replaced. It was glichie since we left the kiosk. Zack the person at the kiosk told us to reboot. After the reboot, the iPhone 11 opens apps on its own but when you touch the screen it does not respond. We brought the phone to the Kiosk and asked for our money back. They did not return my money. These people are crooks. Itzhak L, is the owner and is horrible. All these 5 star reviews are his friends and people who work for him. Do not trust these people they take advantage of everyone and charge different people different amounts, basically take advantage of you when they can. This is not a fake review. I am attaching my receipt so Itzhak L can not say it is fake. Mission Viejo mall management have been notified. read more

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Dr eye phone is the place to go to buy your accessories. Walid offered me the screen protector and now I feel more safe with it. Thanks Walid you rock :) read more

Very friendly staff, it's my second visit Jay took his time to check my phone to make sure it's repairable before starting the repair . Changed the screen and got a free screen protector I will definitely come back if I need any phone repair and will refer them to my family and friends. Support the local business read more

Dropped my phone and it cracked. Found Dr. Eye Phone through yelp and contacted them via yelp message. Really fast response. Went to schedule same day. And got my screen changed in less than thirty minutes. Fast service and friendly worker. I'm writing this review on my phone and so far my screen seems great, works great! read more

I talked to the sales person and asked two times if I got the cord and did not work could I bring it back for a refund. He told two times absolutely yes I could. Five days later after trying the cord and not having it work, I went back for my refund. Of course a whole different person was there. He said the did not give refunds. He said it is printed on the receipt. Of course I did not even see that. I believed the sales person who told me TWICE that I ABSOLUTELY could bring it back for a refund. Please don't go here unless it is your last recourse. They can honor their word. After posting the above I had to make a second trip and with MUCH time and trouble I was able to get a refund. It is too bad the owner did not address the issue of his employee telling me twice that I could Return the item if it did not work. Also it is too bad there are no LARGE SIGNS stating the No Refund Policy. read more

Great service and great staff, I highly recommend this place. They changed my iphone's broken screen in few minutes with a great quality one. read more

Needed my screen and battery replacement asap Amil was great with the process came over to me did everything under 25min my phone works as good as new thank you guys Edit: Unfortunately my phone got splashed this past tuesday didn't know that everytime an iphone x's screen is replaced losses its water resistance and I did not know that until one of the owners(Amil) workers let me know after the job was done paid a good 190. Giving a 1 star because of one person .... LUIS arrogant , rude and even made fun of me wearing a mask & I quote "I dont have Corona foo!" after I let him know he needs a mask when inside my car dealers office.Being the better person I still let him use my restroom. A big thanks to Isabelle she's a great iphone repair tech Luis could learn from her about better customer service.I was going to refer Amil some brand new clients who have a variety of iphones that need some reconditioning but now I don't think I will. read more

I went to the location at The Shops of Mission Viejo and the owner Amin was amazing!! Not only did he respond with a quote quickly but he got me an appointment for the same day. The pricing is low and the work is fast (10-15 minutes) and he even put on a screen protector for $20 and it has protected my phone since. If you want a reliable place to go to this is the place!!! Thank you again Amin! read more

Got a new screen in 20min and added a screen cover at their recommendation. Good thing I added the screen cover... I dropped my phone a week later and the screen cover saved me! Added a new case when I replaced the screen cover. All good now! read more

What a wonderful service! We messaged Dr Eye on Friday night and asked for a quote to get an iPhone screen repaired. We're in Huntington Beach. He had a reasonable quote and was here within an hour. iPhone is fixed with a screen that is actually better than what was on it before. He had the phone fixed in 15 mins and is about the nicest person you'll ever meet. Highly recommended! read more

Eye really wish eye found this place sooner. Eye was worried that I would have had to have bought a new ovine but Franky reassured me it was a quick easy fix. I had a cracked screen and broken LCD screen. Great prices and quick work. Franky is the man and good at what he does. He has great customer service. Thanks again! read more

If you want to save time don't bother going to the Apple Store to try and have your iPhone fixed. Dropped my iPhone and shattered screen. Went to Apple first and original price was 150. To repair screen. Little high but what the heck. Told me it would be ready in 2 hours. Came back and Apple wanted to seek me another phone for 350. They could not do anything else so I left. Came to see Daniel and Humpty at Dr Eye phone and they took care of me in less than 15 minutes. When I ever make a recommendation it will be to visit both of them and have any issues taken care of. Never again the Apple Store. read more

Do not go here to the Mission Viejo Mall Location. I am so disappointed. I brought my son's phone and my own. He has XS and I have XS max. I didn't ask the price upfront so, this is my bad, I just assumed it was a reasonable repair price. Once fixed, they charged over $300+ for each phone. Can you believe it, $300 to replace the screen? I've never heard of such a thing. I found out right after, there is a Kiosk right upstairs by the food court. The guy charges the normal $129 for screen repair. In addition, my keyboard is no longer working properly since the new screen is installed. Its typing all sorts of weird characters and words. In addition, the home screen is shaking and scrambled since the repair. Beware of the ripoff! I hope the owner knows these prices are being charged. read more

Excellent service, very quick, happy with the new battery life of an iPhone 6s.

Luis and andrew were awesome. Give these guys a raise ! They fixed my phones really quickly it was really messed up and now It looks like a iPhone 8. read more

Yeto at the front desk is excellent! I highly recommend him. I took my 5C that was not charging and turns out my motherboard was bad. He took my screen from my defective 5c and put it on another 5c I have that also had a SIM card reading issue. He fixed the SIM card reading issue as well. He's very skilled and i highly recommend their service! A++ read more

DO NOT GO HERE. To summarize an extremely long story I paid $240 and by the end of my experience with them I wasted hours of my time, left with a broken screen, and a phone that had more problems then when I initially brought it here. I first brought my phone here because My screen was stuck on an Apple logo and it also had a crack in it. I was told by the man that the Apple logo on my phone was due to the crack in the screen, and to fix it the screen had to be replaced. He replaced the screen and my phone was no longer stuck on the Apple logo. Shortly after I went to make a phone call and realized that I could no longer hear my phone calls unless the phone was on speakerphone. Apart from that my phone began working very slowly and parts of the screen such as the touch and hold feature did not work. I brought the screen back and asked for a refund because I knew that no matter what screen they put on it would not work because it is not an authorized Apple product. He refused and put on a new screen that had worse problems than the initial screen he put on. My phone would now go black every few minutes and stay black for a short period of time. Apart from this the microphone on my phone still did not work because he told me they were out of the part. I returned a third time and again requested a refund because now my phone was very dysfunctional to the point that I could hardly use it. He refused to refund again even though I offered to return the screen they had put on that was dysfunctional and take a cracked screen put back on my phone. He then told me that because there was a scratch on the screen that I made the screen was dysfunctional. Regardless of the scratch on the screen the screen was dysfunctional from the moment I walked away initially after getting a second screen put on. He then told me the screen going black with this software problem with my phone so to prove this I asked him to put back on and authentic Apple screen that he had taken from a repair earlier that day. He did and the problem completely went away. After wasting an hour and a half arguing and correcting him on false claims he would make to me and I would then prove wrong, I "compromised" because I knew these people were scammers and not going to give me the rightful refund I deserved, and walked away with and authentic Apple screen that was cracked from a repair he made earlier that day that did not fit into my phone so he gave me a case to ensure the screen wouldn't fall out of my phone, the microphone on my phone still does not work, and I got no refund. I am still in shock that the owner would allow such poor customer service as opposed to admitting to faults and taking a loss in order to do the right thing and refund a person who paid to have a phone with more problems than when I initially brought it. read more

Hamdy is the man! My old phone case was completely thrashed and I found myself needing a new one. I'm very picky about my phone case and wasn't able to find a suitable replacement anywhere else. Luckily as I was strolling through the mall (had to get my watch resized), I ran into Dr. Eye Phone. The gentlemen there, Hamdy, must have had a crystal ball because he knew exactly what case I was looking for. He helped put on a brand new screen protector that can basically withstand most anything. The case I got was a two in one. It had both a wallet as well as a detachable magnetic case. It is seriously so awesome. I will be back whenever I need a quick tune up and absolutely recommend all my friends and family! read more

What a great experience. My screen got cracked on my iPhone X and I decided to give these guys a try. I came to get it fixed last week and while at first everything seemed to work great I noticed the next day my texting was lagging. I brought it back in and the gentleman today fixed it with a smile on his face and zero issues. It's working perfectly now. Highly recommend. read more

Amr did a phenomenal job! Very responsive and professional. Phone screen looks brand new! Great job!

Shattered my iPhone 6 and didn't want to make an appointment at the Apple Store or spend $150 so checked this place out. Got it replaced good as new for $90 and they even threw in a glass screen protector for free! All done and ready to go within 20 minutes, awesome service. Humpty helped me out was a very funny and nice man! Thank you so much! read more

Replaced iPhone 8 screen today, took over an hour instead of 20 minutes and now the phone keeps restarting by itself and won't charge. I will take it back tomorrow to see if they can fix it. UPDATE: Took it in to Dr Eye Phone for troubleshooting. The guy said it is a logic board issue on the phone that isn't evident until the phone has its battery physically disconnected (which coincidentally makes them not liable for the damage). The guy said there's nothing they can do except refund the cost as a courtesy. I forgot his name, but he was very friendly nonetheless and came across that he wanted to help in any way. I was going to change this to maybe a 4-Star review and be done with it but things still didn't add up. After the refund I took the phone to Apple store and they verified that a small number of iPhone 8's do have this issue. However, the S/N of this phone didn't match up with the affected ones, and Apple confirmed that it's not a logic board issue.The damage was caused by Dr Eye Phone during the screen replacement, and they tried to point the finger at a different issue in order to avoid taking responsibility. I ended up having to buy a new iPhone, thanks guys! My advice: Go to Apple store instead they cover all the work they do and use legitimate Apple parts read more

I got the tampered glass screen protector with life time warranty. The screen protector is scratch proof and smash proof

They do the job but neglected to inform me my warranty with Apple would be voided once they open my phone. After my screen repair my sound was effected and I could hear people but they could not here me. They did nothing to fix it. read more

Wasn't sure about they're products at first however the owner of the company worked well with me and the customer service I received from Humpty was above and beyond. He made sure my phone was in working condition and honored the lifetime warranty. I am very happy with my phone and I know they will continue to take care of me through my crazy toddler phone throwing days. I will be a customer for life! read more

Abdul helped me in such a timely manner I was extremely impressed. He helped me with directions to a store so I could shop while he fixed my badly broken screen. I couldn't of been happier with the quality !! Highly recommended. read more

Update: my phone is extremely messed up after taking it here. I had none of these issues when my phone was cracked. The touchscreen is way off. I have an iPhone 6s Plus, the 3D Touch only works if I press extremely hard for a couple seconds. When I try to scroll down anything, it clicks around on multiple things. I thought it might have been the screen protector the gave me, but my Touch ID has stopped working as well. It makes random apps open all the time when I touch my screen on the home screen and if I'm on the web it will click on random links or highlight the whole page. Very upset and not sure what to do. read more

Quick. Professional. Phone works well. Abdul and Yakut were great! I brought my phone in late (around 8pm on a Thursday) and it was fixed in 20 minutes maybe. Came with a 1-month warranty, and could not be happier... Note: I almost went to a different place in the same mall...while I was there, another person came by complaining of her recent experience and said that she had been back multiple times... She told me to try these guys and she was right! Went in for an iPhone 6S screen repair (had just dropped it outside :/) read more

Walid was amazing! I got a case in a hurry and realized after I left that it wasn't quite protective enough for me. Walid allowed me to exchange it for a better case and even gave me a discount! I was afraid I would lose the money.... but I was blessed. THANK YOU WALID!!! Much appreciated! 5 stars! read more

Great prices and quality of work!!! I worked with Luis and everything went very smoothly and Took no time. Great place read more

These guys are funny, nice, and great at their job. they got it done super fast and had a better price to offer than anyone else I have looked for. Well done. read more

Walid was very helpful in helping me out with my screen protector. I realized the one I asked for wasn't the best option and his customer service was great in finding the best option. I will be back to get one for another phone this week! read more

Dr. Eye Phone - Mobile Phone Repair Near Me

Walid did an excellent job helping me out with picking a case and screen protector for my new phone. This is my second time using Dr. Eye Phone at Mission Viejo Mall and they always exceed my expectations! read more

Dr. Eye Phone - Mobile Phone Repair Near Me

I am so disappointed, I just got my IPad 6 back after a screen and home button replacement. I have had a white edge originally, now it is black, it would not bother me so much if everything else would work well, but the home button fingerprint doesn't work anymore! He told me I should have known it is not going to work after the replacement, they didn't tell me when I left it there! I paid $150, also the screen is not attached perfectly. He told me he would replace it again if I wanted the white one but the button still wouldn't work fine, so I just left disappointed. Thank you for your reply, I was not told about the screen color and I would not have it repaired if I know it would not work the same way... happy Holidays to you, too. read more