From the moment I walked in, I found a friendly front staff. The beauty of the grand room ,complete…read morewith chandeliers above and so many eyeglasses to try on, made me feel that this would be a fun experience for sure. Dr, Sheen is so easy to talk to and so knowledgeable so I have always felt in the best of hands to protect my eyesight as I grow older. Appointments are easy to make . One New Year's Eve I had a problem with something in my eye. They took me at 4pm and kindly assured me that I was not holding them up although I'm sure I did! I have been with this practice for many years and am grateful to have found them.

I had a wonderful experience at Eye Life Vision Center. First, it's a gorgeous space. And from…read morethe moment I walked in everyone was courteous and seemed to have the "customer first" mentality which in this day and age is nice! Dr Sheen was great at explaining things and answering questions which again nowadays isn't always the case. They have a great assortment of glasses and while on the expensive side they fit the bill. All in all - great experience.

Liz is amazing! My family and I have been getting glasses from the Walmart Vision Center in…read moreSouthington for many years. Liz knows what glasses are right for my face shape. The selection is excellent and the prices are much, much better than purchasing in the doctor's office. She is a top-notch professional with a great sense of humor. I always look forward to seeing her. I would recommend getting your glasses from Liz.

Celine has helped me for a few years with my glasses. She definitely knows her job. She's…read moreknowledgeable, efficient and personable. On several occasions she has taken extra steps to get my glasses just right. She also really knows insurances. Can't recommend her highly enough. Thank you Celine!!

Both my wife and I have been patients here for many years and we have received excellent care from…read morethe entire team. We would recommend this group to anyone looking for an experienced, knowledgeable and friendly eye care group.

Have not been to the eye doctor in years since lasek in 2001. I came to see the Accuvision and…read morethey were top notch. The Doctor was awesome and very knowledgeable and willing to give and opinion when asked. Rob Smith helped me pick out some amazing frames and was a pleasure to work with. Insurance was a breeze with great prices on frames. I will be back and they have me as a customer for future eyewear needs.

Had a few appointments for eye exams here. All the Doctors here are very good and easy to deal…read morewith. The problem comes after your office visit and they try to pressure you into buying glasses or contacts here . They also went as far as putting a hold on ny VSP benefit when I only wanted an eye exam. I went to use my VSP plan at another eyewear provider and they said this fine office put an authorization hold on my benefits so that I could only use them at this provider.

I've been using this location for a number of years. Today was the worst. I had an appointment…read morebooked for 3:20; was there early. Called me in on time then made me sit and wait another 40 minutes. Had an eye infection; Dr. said she sent in prescription for eyedrops; pharmacy never received call. I called back twice; first girl said I'll relay message to doctor; called pharmacy 30 min later...no prescription. Called back to office, got answering service. Nice. Thanks for nothing.

Huge thank you to Rachel she is the absolute best. Picking out glasses is an extremely daunting…read moretask for me, not sure what looks good, what shape fits my face, what shape works for the prescription I need and so on...Rachel makes this process extremely simple. She's extremely knowledgeable, took the time to take pictures so I can see how the glasses look on my face. I honestly just can't say enough about her. She's absolutely amazing and she does her job ridiculously well. Thank you Rachel!!!

We were helped by a great Lens Crafters team member,…read more Sheila, who was extraordinarily helpful. She was very patient and showed my wife glass frames that would look good on her. She was a no pressure rep and great to work with. We will definitely go back there. They took our insurance, Connecticare, and Eyemed and were over $100 less than our eye doctor for frames and contact lenses.

This optical department is such a great find! I just picked up buying a brand new frame with the…read morenew extra active polarized transition lenses. They are so cool! The team is so knowledgeable and friendly they picked out exactly what I needed and the cost was such a great value!

This place must have changed since prior reviews because my experience couldn't have been better…read more Dave is phenomenal in every way. He went above and beyond to help my 90 year old father. Dad's glasses, which had been purchased at another BJ's, had broken at the screw area and couldn't be fixed. While Dave didn't have the exact frames to replace them, he found one that would fit my father's lenses. Plus we liked the new frame better than the original one. Dave also helped us pick out a frame for a spare pair at a very low price, which was made even lower when he searched for and found a veteran's discount that he could give my father. Dave is not only good at what he does, he is a nice person as well. You can't go wrong if he helps you.

Excellent service and professional staff & environment! So convenient to the Cheshire/Hamden…read morecommunity

The staff is useless. Got fitted for GLASSES. Turns out on day to pick up three weeks later only…read moreframes. What? Insurance will pay frames today and lenses in a year. And that is supposed to help me see how? Idiot who fitted me did not inform me at the time and then tried to wiggle out of a HUGE error by lying. Did nothing to help me. Got it worked out with insurance, took script went down the road to a different place abd hame franes with actual lenses in them otherwise known as GLASSES. The rotten attitude and disregard for the patient or willingness to try to help turned my stomach. Too bad cause Dr is great but NOT WORTH THE BS.

So, I'd been going to this Eyeglass Place (Newington) for 3+ years and bought my frames, lenses and…read moreeye exams there without issue. Then late last year I brought in two sets of frames I purchased online to have them lens them for me (they were in a style no one was carrying). They took one look at them, tried to remove the clear lenses they shipped with, told me they wouldn't come out and they feared they might damage the frames so they couldn't help with them. I took them home and thought I'd see if I could remove the lenses - they all popped out hassle-free with zero damage. Excited, I called them and explained and they asked me to send them pics - I took the pics and sent them over while they waited. In under a minute they told me they still couldn't help me because the frames were low quality (I bought them on Amazon). I was uneasy about their replies so I went for a 2nd opinion - I stopped in at Harvey & Lewis at Hartford Hospital - I had used them years earlier when I was a high wage earner and needed a lower priced dealer. They took a look at both frames while I explained their lineage. In 5 mins they were fitting me for lenses in both pair. 2 weeks later I was wearing both pair. The story doesn't end there. Fast forward: I called Eyeglass Place to get my eye exam so I could get a new (extra) set of frames with the usual lensing. The day before the exam I rank to an issue and needed to reschedule which they did, somewhat begrudgingly. 2 weeks later, & 2 days before the rescheduled exam my ride had to work so I called again to move it out another week or so. The gal on the phone informed me that this was my 2nd reschedule and that it happened again I'd lose the privilege of booking in advance ever again and would have call in each day to see if they could see me that day. She left me feeling emasculated, like a child being scolded by his mother, so I acted accordingly. I went back to Harvey & Lewis, scheduled an exam and again, my ride got called into work so I rescheduled. While rescheduling, I asked them if there would be any kind penalty if additional rescheduling was required on my part.. The gal on the phone (Madeline) basically told me that life always has unforeseeable issues and that I could reschedule a half dozen times if that was what it took until it was right for me - they'd gladly still be there for me. My buddy (my ride and also a customer at Eyeglass Place, was also involved in this process and as of now, neither of us will be returning to Eyeglass Place. Clearly sometimes you really do get what you pay for. So, as a cautionary tale, if you're planning on going to Eyeglass Place Newington, please note that she's a jealous mistress, if you're not100% loyal to them, be prepared for your treatment will be meted-out proportionate to the extent of your "transgression."

The staff is very knowledgeable, and friendly. They have a variety of glasses if there is…read moresomething they don't have they try to see if they can order it ! Also they do eye exams. Very patient staff. There hours are: Sunday Closed Monday Closed Tuesday 9AM-5PM Wednesday 9AM-5PM Thursday 9AM-6PM Friday 9AM-5PM Saturday 10AM-2PM I highly recommend The Eyeglass Place they also have a location in Ellington,CT.