I've been coming to this optometrist for a little bit over three years, they are extremely…read moreprofessional and they appreciate their patients. The two ladies that work at the front desk are always very nice and attentive. Should you need an optometrist doctor in the Miami Lakes area look no further than the Cuevas Eye Center.

They made my eyeglasses three times wrong.Two times with the horizontal visual field too narrow on…read morethe intermidiate measure of the progresive glasses. Since they couldn't make the progresives right I asked them to make them bifocals with long distance on top and intermediate on the bottom to use them to drive.They made them short distance on the bottom. When asked, they told me the prescription was wrong, which is not posible, I just wasted my money and time with them.

I, as also a doctor, appreciate how my staff handle my clients/patients, so I feel obliged to leave…read morea review. On Friday last week, January 26, 2018 I called and left a message to make an appointment as soon as possible. It is Monday, January 29 and I have not received a response. I telephoned again and was finally able to speak to someone to make an appointment, and after they asked for my insurance information they put me on hold for exactly 11 minutes and 24 seconds. I only know this because I called while at the gym and that is what the timer on my phone stated. Again, as a doctor I would not want my staff to have anyone on hold for that long. Even though I was referred to this ophthalmologist by my mother and sister, after my call experiences I will choose someone else.

This is not your typical review, and Dr. Joseph Trentacoste is not a typical doctor. For years I…read morestruggled with migraines and vision problems that made daily life feel heavy and kept me from truly seeing the world. I visited specialist after specialist, even at Bascom Palmer, yet the real problem was never found because they were so focused on the immediate issue that they missed the bigger picture. Dr. Trentacoste saw what others could not. With patience, kindness, and quiet confidence, he identified the root cause and suggested even the smallest adjustments, like a vitamin no one else had considered, that turned out to be a complete game changer. Because of him, I can finally see clearly, and seeing changes everything. More than his skill, it is his genuine care that transformed my life. I not only regained clarity in my vision, I regained clarity in my world. He is the example of what medicine should be, blending knowledge, wisdom, and real compassion. The takeaway....if every doctor practiced with his wisdom, compassion, and humanity, medicine would feel a lot more like true healing. I am forever grateful.

I'm a big Dr. T fan. First because he graduated from UPenn, my alma mater, and he's a surgeon and…read morean expert, but second, and most importantly, because he uses common sense in every diagnosis he reviews with you. Sounds so simple but so few MDs do it. No underhanded motivations. I did PRK on both eyes and then LASIK on one eye with him. I feel great. Thank you God for doctors like Dr. T. So hard to find. They deserve our appreciation.

The way the office runs. Front staff rude. Why schedule 25 patients for appointments at 8 am and…read moreleave after 12 pm . Every elderly patient was upset complaining and said never again. You go from one side of office to sit on the other side to wait, wait wait.

Horrible ! You can…read morenot speak with anyone if you call.......it always goes to a call center and voice mail. You try to send a message on the website..........and there is no option to send a message. Horrible Horrible Horrible

I called this location for a Contact Eye Exam yesterday Monday and was told that the Dr only comes…read moreon Tuesdays. I asked for the next available contact exam date and the man in the optical said tomorrow Tuesday. He joked about not creating the appointment. Today is Tuesday, after leaving work early to get to my eye exam the man tells me there was a miscommunication and that the doctor is not in today. He later adds a lie saying that he called the phone and left a voicemail. I knew this was a lie but to make sure I checked my voicemail and as I thought there was none. The man working in the optical is a horrible worker and should be replaced.

OK I have the worst experience with the optical department at BJ's at 57th Ave. I my first time…read morepurchasing at BJ's because my doctor is now at BJ to make a long story short The service sucks they are super expensive and they overcharge they have a horrible customer service the guarantee that they sell is terrible I end up paying $15 for the frame and $144 for the lense because it was scratched. In all the yrs that I have been wearing eye glasses i have never paid extra if the lense gets scratched with a year I feel that Bj s would need to better this service or will be losing lots of customers Cosco is 100x better