Review written by my husband, and I endorse every word…read more "I purchased a used 2013 Chevy Tahoe SSV (special service vehicle) this July. I have to say that this was one of the easiest vehicle purchases I've ever made. Jim, our sales person was knowledgeable and honest about every aspect on the vehicle and financing. He assured me that EMC Motors would stand behind the purchase if anything went wrong with the truck. They TOTALLY lived up to their reputation to stand behind purchases, as I had 2 issues crop up after I took possession. One issue was a bad brake pedal sensor and easily fixed, the second issue was a front wheel bearing that again they fixed the next day after diagnosing the problem. Jason , their mechanic diagnosed it quickly and did quick work to repair it. Jason also advised me what EMC does to verify the mechanical condition of all their vehicles. Everything he said they had done was verified by my own inspection. I know this is a used vehicle and it would come with unforeseen problems, however Jim and EMC have assured me that they will stand behind the truck and 'make things right' . That's what they did! I couldn't be happier."

Very communicative and personable experience. Jimmy made the entire process easy. A rare find when…read moreit comes to car dealers. Definitely give them a call if you're in the market for a used truck!

The whole purchasing a car from this family is perfect. No pressure. Nothing the family works with…read moreyou. I would recommend this place to anyone that wants to go in and purchase a car and walk out without a headache, I love this family. They have treated me so kind.

Used vehicle dealership in Auburn California. Very responsive to my inquiries concerning a few…read morevehicles. Low pressure and full disclosure of any issues with the vehicle condition. Thank you Dara, for a good car buying experience.

Great experience! Was in and out quick. They let me test drive multiple trucks with out hesitation…read more Took a lengthy test drive on a few trucks. Got a GMC Sierra from these guys they were awesome. Highly recommend!

I had the privilege of meeting the owners recently and made a deal on a used truck. My experience…read morehere was exactly that, 5STARS. That means there was no complaints. Started with prompt polite responses on Marketplace, opening statements on arrival, transactions process, and closing. Very nice guys. They deserve 5stars!!!

Rude patronizing owner. Their lead mechanic insisted that it was just the road that was making my…read moresteering off, turned out to be the alignment like I was saying all along. Go to a different shop.

DO NOT PURCHASE FROM THIS DEALERSHIP!!!!!! 74 days after my…read morepurchase of a 2018 Chevy Sonic with 63k miles my engine overheat and my car is nothing but a money pit. I purchased the recommended extended warranty and the work is not covered. The dealership said there is nothing they can do. After inspection there was stop leak found on my cooling reservoir. They are CROOKS. Youve been warned

Huge shoutout to Lenny for making my repair the easiest and most headache free experience I've ever…read morehad at a dealership from start to finish. Thankyou

I went in for help with my truck and Adam in parts and the mechanic Alex provided great service and…read moreamazing follow through. They went above and beyond typical dealership service I have ever experienced. I definitely recommend!

Dupratt Ford in Auburn took great care of my Bronco. They offered to come do the repairs related to…read morerecalls at my home, free of charge, I also got an oil change. They identified that my Bronco's radiator was dry and they went through everything while doing the repair in the shop a few days later. My Bronco runs better than ever and it was ALL covered under warranty! Thank you Dupratt Ford Team for taking great care of us. We appreciate you guys!

According to the Carfax report, this dealership claimed to have replaced rear break pads, rotors,…read moreair filters on my car before selling it to the reputable dealership I bought it from one month later. I have had the car for 8 months and have driven it less than 2,000 miles. Last month, I took it for its first oil service, etc. at AAA and they recommended new rear brake pads. ?! I took it back to my dealership and they confirmed the needed rear brake pads. After going over all available records with my dealership things were just not adding up. Upon intake my dealership determined the air filters needed replacing just 6 days after DuPratt reported doing the same thing. When I called DuPratt Ford, the service desk confirmed that their records showed the brake and rotor replacement plus air filters, but when I asked for copies of the records I was redirected to the sales manager, Adrian, who claimed that they did not keep service records for non-Ford cars when I asked for copies. He accused me of excessively slamming on the brakes and said I wouldn't be able to prove otherwise. He was rude and callous and refused to help me. He didn't show one bit of decency and insulted my character without hesitation, like he got caught in the act. So shady.

Typical used car dealer, plenty of double talk! Said you would need a magnifying glass to see the…read morescratches, when the transport truck came he signed off on about 30 scratches! Said you might want to change some weather strip, one piece was all chewed up. Asked does everything work? Yes. cd doesn't work, cruise doesn't work, antenna doesn't go all the way down, and after paying $1000 for transportation the driver couldn't back it off the truck because there wasn't any clutch!!! Also said you can trust him because he has a dealers license, found out it's expired! Stay away from this guy and don't buy sight unseen, covid or not.

Liars, liars, liars. DO NOT BUY ANYTHING FROM THESE LOSERS. Bought a Dodge Charger from them and…read moreit was a complete mess. Had to restore the entire car. They claimed it was turnkey, far far from it. Pieces of shit. Stay away, you will get screwed 8 ways to Tuesday. I shouldn't have bought it sight unseen. I try to believe people are honest, not these pieces of garbage.