Review written by my husband, and I endorse every word…read more "I purchased a used 2013 Chevy Tahoe SSV (special service vehicle) this July. I have to say that this was one of the easiest vehicle purchases I've ever made. Jim, our sales person was knowledgeable and honest about every aspect on the vehicle and financing. He assured me that EMC Motors would stand behind the purchase if anything went wrong with the truck. They TOTALLY lived up to their reputation to stand behind purchases, as I had 2 issues crop up after I took possession. One issue was a bad brake pedal sensor and easily fixed, the second issue was a front wheel bearing that again they fixed the next day after diagnosing the problem. Jason , their mechanic diagnosed it quickly and did quick work to repair it. Jason also advised me what EMC does to verify the mechanical condition of all their vehicles. Everything he said they had done was verified by my own inspection. I know this is a used vehicle and it would come with unforeseen problems, however Jim and EMC have assured me that they will stand behind the truck and 'make things right' . That's what they did! I couldn't be happier."

Giant logo on their website stating "send us a text." I sent two texts with no reply. Last place…read moreI'd buy a vehicle with zero communication. Looks like a hole in the wall used car lot.

The whole purchasing a car from this family is perfect. No pressure. Nothing the family works with…read moreyou. I would recommend this place to anyone that wants to go in and purchase a car and walk out without a headache, I love this family. They have treated me so kind.

Used vehicle dealership in Auburn California. Very responsive to my inquiries concerning a few…read morevehicles. Low pressure and full disclosure of any issues with the vehicle condition. Thank you Dara, for a good car buying experience.

Great experience! Was in and out quick. They let me test drive multiple trucks with out hesitation…read more Took a lengthy test drive on a few trucks. Got a GMC Sierra from these guys they were awesome. Highly recommend!

I had the privilege of meeting the owners recently and made a deal on a used truck. My experience…read morehere was exactly that, 5STARS. That means there was no complaints. Started with prompt polite responses on Marketplace, opening statements on arrival, transactions process, and closing. Very nice guys. They deserve 5stars!!!

Rude patronizing owner. Their lead mechanic insisted that it was just the road that was making my…read moresteering off, turned out to be the alignment like I was saying all along. Go to a different shop.

DO NOT PURCHASE FROM THIS DEALERSHIP!!!!!! 74 days after my…read morepurchase of a 2018 Chevy Sonic with 63k miles my engine overheat and my car is nothing but a money pit. I purchased the recommended extended warranty and the work is not covered. The dealership said there is nothing they can do. After inspection there was stop leak found on my cooling reservoir. They are CROOKS. Youve been warned

Huge shoutout to Lenny for making my repair the easiest and most headache free experience I've ever…read morehad at a dealership from start to finish. Thankyou

We were traveling through Auburn from Reno to the Bay area when our truck broke down. We took it to…read moreDuPratt Ford and they did a phenomenal job. Without an appointment, they took in our vehicle, diagnosed and repaired it in no time. Out service advisor Leonard (Lenny) Randolph was exceptional, he was professional, knowledgeable, helpful and completely understanding of our situation. DuPratt's service department was top notch and I would highly recommend them!

According to the Carfax report, this dealership claimed to have replaced rear break pads, rotors,…read moreair filters on my car before selling it to the reputable dealership I bought it from one month later. I have had the car for 8 months and have driven it less than 2,000 miles. Last month, I took it for its first oil service, etc. at AAA and they recommended new rear brake pads. ?! I took it back to my dealership and they confirmed the needed rear brake pads. After going over all available records with my dealership things were just not adding up. Upon intake my dealership determined the air filters needed replacing just 6 days after DuPratt reported doing the same thing. When I called DuPratt Ford, the service desk confirmed that their records showed the brake and rotor replacement plus air filters, but when I asked for copies of the records I was redirected to the sales manager, Adrian, who claimed that they did not keep service records for non-Ford cars when I asked for copies. He accused me of excessively slamming on the brakes and said I wouldn't be able to prove otherwise. He was rude and callous and refused to help me. He didn't show one bit of decency and insulted my character without hesitation, like he got caught in the act. So shady.

Had truck in for major service and got 20 miles down the road and engine quit. Took to another…read moredealership and they found several issues that had not been completed that I paid for. Some thing done incorrectly also. Fortunately I got my money back from DuPratt.

I Purchased a 2007 BMW 335i from DR Motors. Ryan made me feel confident in my purchase knowing he…read morealso owns a German auto repair shop on site and that they go through each vehicle before he sells them. I've known Ryan for years and when he told me he was opening up a dealership I didn't hesitate to tell him I was in the market for a 335i. Didnt take him long to locate one he knew I would be interested in. I checked out the vehicle and knew it was what I was looking for and the vehicle was priced right, So we made a deal. Ryan made my purchase fast and pleasant. He didnt push me in to anything and found me what I was looking for. If you're in the market for a used car, especially a German one, I highly recommend you visit DR Motors. Ryan and his team are not like your average used car lot. They will go above and beyond to make sure you are satisfied with your purchase.

I got a 2003 bmw 325i from Ryan at Dr Motors. He was a very kind family man honest and open. He…read moregave me a great deal on the vehicle. Very grateful for his professionalism. Great guy and A+ business.

Quest made it so easy to purchase a commuter for my husband and I! No in house financing but they…read morestill made it hassle free. They were willing to hold on to the car for us for a week until I could make it to the bank the following weekend. The price of the car was perfect and it's a great little vehicle. Would absolutely buy from them again. Don't forget to have Carl tell you a few jokes.

I almost bought a beautiful Dodge Ram from Carl Johnson at Quest, as an out-of-stater, until I…read morerealized I'd have to pay California taxes on it. Mr.Johnson could not have been more helpful, both about cars and the bureaucratic processing required. When the deal fell through, he still wanted to help me out to find a car elsewhere. You would be well advised to check this place out first.