While I wasn't there to purchase a Porsche (though I wish I was), I had a very positive experience buying a 2023 Cadillac Escalade Platinum Sport from this dealership. The team treated me with the same level of care and attention as if I were purchasing a Porsche. Travis provided outstanding customer service end to end, and Dia was great to work with when it came to financing and warranty options. I would gladly return to this dealership anytime I have more business to do. Highly recommend. read more

Had a great day at Porsche Rocklin as I got all the service my automobiles needed and had the time to admire the latest Porsche has to offer I. Their showroom. The service is always top notch and I know I am getting the best service and recommendations I can get for my Porsche. Michelle was a bit help and made sure I was always kept up to date on the service progress and looking forward to coming back next year! read more

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Stay focused when purchasing a car here. When we went in to sign off on our new car, they had increased the final out the door price we were given by the salesman by $1,000 with some fast talking and a flurry of last minute paperwork that superseded the original contract. We realized later that day that they had indeed padded the final cost by $1,000. Our fault that we didn't question the price increase further, but wouldn't it be nice to be able to just trust them to do the right thing and not play games? read more

bought my cayenne form Niello. I indicated from the beginning a cash deal and knew which car I wanted. Jacob greeted me and my wife, I told him the facts, he had the car brought up, I inspected it and decided to purchase. went back to his office space and concluded the deal. they took my personal check, which was good, but they don't know me. may have helped I drove up in my 992.1 carrera s. the whole transaction was about hour and half, finished with Dave G, and he smoothly concluded the document signing while the car was being detailed. I have nothing but great experiences with niello Porsche, both Rocklin and Sacramento. thank you . read more

I had a very good experience working with Porsche dealership in Rocklin, especially James and Dia. James was very professional and helpful. He answered all my questions and found the right car for me. I really appreciated his communication style and insights. Dia was very helpful and available to get in all the paperwork done fast. Great team! read more

Porsche Rocklin - Auto Repair Near Me - Rocklin, California

Too many secrets at time of purchase Can only service at the Porsche dealership three times the price Of others service centers Very vague on pricing Will not follow conditions at time of purchase I think a lot of games are played. It takes a year and a half to receive your vehicle. read more

What can I say. This place sells and services legendary sports cars and SUV's. The salespeople and service department are super professional, friendly, and helpful. It's fun checking out the very high end models while I'm getting my car serviced. read more

Porsche Rocklin - Ultra dream cars - Auto Repair Near Me - Rocklin, California

Bought my Cayman here. (Awesome car.) sales help was fabulous. Financing painless. One of the best automobile purchase experiences I have had. read more

Awesome experience! Sold my car to these guys and Dean couldn't make the process any easier. Paid top dollar and I was in and out within 15 mins. Big thanks to Dean. read more

Horrible with loaners with brand new sales especially. Go to Lexus the service runs like clockwork and they never disappoint . They didn't even help with the radio subscription. 5th time purchase so disappointed . Take the sale and run read more

What a great experience working with Porsche Rocklin! It started with a call to inquire about their services as I was turned away by other Porsche dealers in the Bay Area. None of the other dealers were willing to work on helping me get my car ready for the new smog requirements. My ask was to have the stock tune put back on my vehicle. My conversation with Arian was pretty straight forward and he got me scheduled at their earliest availability. When I arrived to the service department, I was pleasantly greeted and offered water, coffee, or tea before we even started to talk about the service. Their approach is very relaxed and welcoming. When we finished discussing the service, I was asked if I needed a ride anywhere while the car was in service. Being that my service was going to take a couple of hours, I decided to stay at the dealership. Arian walked me over to the waiting area and toured me though the amenities. Explained that there is courtesy wifi and restrooms nearby. I got setup on their work table area with power plugs and stools and a fantastic view of the service area. I tried to get work done but was distracted by the work going on in the clean service bays. Arian checked in on me several times to make sure I was ok. Making sure I had everything I needed and gave me status updates. I decided to take a break and walk around to admire the showroom cars on display. They had a couple classic 356s and a 2022 GT3 RS to admire. The 356s were just for show and the RS was sold. Everyone I ran into working there were pleasant and never did I ever feel pressured or out of place. It felt like everyone was just genuinely happy to be there and welcomed guests to enjoy the place. When my vehicle service was complete, Arian texted me and the car came back washed and fully inspected. The service recommendations were all online through a web link sent over text with the estimates. Very slick system. Again no pressure to get anything done but Arian kindly explained each one to make sure I understood what was recommended. I was escorted to the cashier and I was on my way. I truly wish all my dealership experiences were like this. I would definitely make the drive out here again for service despite being 1.5 hours away (in Napa). I'd recommend others to give them a try for service. You won't be disappointed. read more

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My experience with Rocklin Porsche was very disappointing. I have purchased numerous vehicles from The Neillo group. So when decided I really wanted a Porsche I thought I would receive the same great service that I experienced when I purchased my other cars. I was so surprised at the arrogance and condescending attitude I experienced. I am sorry to say I had to go to another Porsche dealership out the area to buy my Cayenne. I really wanted to purchase locally to support my local economy. Fortunately I found the same equipped car and had very positive experience with a dealer in Palm Springs . read more

Went in today as i'm weighing out my options for a new car, James was rude and pushy. was way too needy about me buying a car on the spot without talking much about anything else. he also got frustrated when i talked about my needs as a customer overall. he wouldn't take no for an answer and when i did tell him i wouldn't be buying a car that exact day, he stormed off without saying anything. extremely unprofessional and disappointing, especially because i really loved the 718 i saw today. will be looking elsewhere. read more

Just came home with our 24th car my family has purchased from Niello (first was a 900 Turbo Saab in '87) and my second Porsche and as always, outstanding customer service and support. My sales person worked with me for nearly a year finding an open delivery slot where I could build the car to my exact specs. No upsell when you are in F&I finalizing the paperwork, walked me through the car, synched my Porsche Direct account to the car and took care of everything, as always. You are going to likely spend a chunk of change purchasing or leasing a Porsche and Niello treats you with the respect and care you would expect with this type of purchase. The only cars I have purchased not from Niello are a few Mercedes and I just wish Niello would get a MB franchise so I don't have to go anywhere else. read more

Everyone I delt with was friendly and knowledgeable. The purchase of my Porsche made my purchase easy.

I called Porsche Rocklin today to get a quote on a Pre-Purchase Inspection (PPI). I was shocked when the representative quoted me $3,600; the car is only worth $7,500. How can they responsibly justify that? On average the inspection takes 1-2 hours max...$200-300 quotes from local mechanics. Unbelievable. These dealerships need to fail. read more

Eddie and Dia are the GOATs! I don't know where to begin regarding the most professional experience at a car dealership I've ever had. Some background info: my wife is pregnant and she needed a safer/reliable car to drive our first born baby around in. Coupled with the fact that her dream car was a Porsche Cayenne and her birthday is in June, I know what needed to be done. Eddie was nothing short of being thee most professional and concise representative for Porsche in helping me find the perfect car for the start of our growing family without any headaches during the transaction. Which is unheard of IMO at dealerships these days. When my wife and I came to pick up the car, Eddie had the Cayenne in the showroom under a black cover with a giant red bow on it. Due to all of Eddies efforts, my wife started crying tears of joy. Dia then came by to introduce himself and congratulated us on the numerous occasions for this special milestone in our lives: first born baby, wife's birthday, dream car surprise. I can't begin to explain how thoughtful Dia and Eddie were in helping us find the perfect car for the start of our growing little family. However I can say this, we'll be back when we're ready to upgrade or add. Thank you gentlemen for all your due diligence. read more

Porsche Rocklin - Surprise - Auto Repair Near Me - Rocklin, California

Thank you for a great experience and their hospitality at the dealership. I've dealt with Barry mostly and another sales associate. I don't remember his name. Everyone was kind and welcoming answered all my questions and no pressure to buying anything until I found the right car. Came in multiple times and kept open communication over text and calls. And they are nothing but great. I would highly recommend for anyone looking for competitive pricing in good quality cars with knowledgeable sales associates. Thank you again read more

I have just purchased my first Porsche Carrera 911 and thought it would be a worthwhile writing this positive review for future buyers. My buying experience was excellent. The sale guy Dia was very professional and knowledgeable. He is patient and answered all my questions with regard to the car. I had a minor issue after my purchase and he was quick in addressing the issue. He served me with a smile. I am very happy with my purchase. I highly recommend Porsche Rocklin and thank you Mr. Dia for the excellent service. I look forward to enjoy my Porsche for years to come... read more

I asked them to solve my starting problem but they charged me $1000 and the problem still persists Not happy read more

Was ready to purchase my dream car, but my wife and I walked the entire showroom and lot with no acknowledgement or help from anyone. Sad. They lost out on a $200k purchase from me. read more

Do not sell your car to Porsche. GO TO CARMAX !! I purchased a 2019 718 Cayman last year at this exact dealership. They kept on calling me telling me were making aggressive offers because they needed inventory. They appraised the car at $68,700. They offered me $52,000. CARMAX offered me $57,000. read more

Porsche Rocklin - Auto Repair Near Me - Rocklin, California

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I give my highest regards to James! He listens and understands his customers. Top of the line person. Porsche runs in his blood. If you want to buy a Porsche buy from him. He is the best to assist you, period. read more

Porsche Rocklin - Auto Repair Near Me - Rocklin, California

Niello Porsche in Rocklin is awesome. Their sales, service and parts are #1. They have a super nice dealership and a super great team. Nancy in sales rocks, Gui in parts always goes the extra mile, Mark Meyer is the best GM they have ever had and Larry Reuter in service is on it. I have been a loyal customer for over 30 years and will keep coming back. read more

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I want to thank Porsche of Rocklin for the excellent service and repair of my mother's Porsche Macan. Michelle was absolutely wonderful as a customer service representative and was upfront and transparent about all the repairs done on my mom's car. The dealership provided a loaner Porsche Macan and contacted us several times to make sure we were doing ok. Thank you Michelle! We LOVE you and the good work you do! Thank you Porsche Rocklin. Sean T. and Karen Y read more

Bought a 911.... Great all around service. Purchase and delivery was seamless. Barry and team was great. read more

Porsche Rocklin - Auto Repair Near Me - Rocklin, California

I would have no problem with this dealer with the exception that they test drive new vehicles and vehicles on service visits at 80mph through residential areas adjacent to their dealership. You think that Porsche technician is babying your investment? No, he's driving it at 80mph through the neighborhood next door. When you live near this place, you can differentiate between a potential customer test driving a car and a technician conducting a 'test drive' on a customers car. Either way, expect the car to exceed 8k rpm on residential streets. This boggles the mind considering there is a literal freeway in their backyard, but the techs and sales guys don't care. Make sure you install a dash cam and review your service visits. These guys don't give a $hit about their neighbors or taking a customers car to the limit. Kids riding their bikes nearby be damned. read more

Highly professional sales and finance staff. Made buying a luxury car easy. Beautiful dealership and quality people.

The experience with the service provided at Porsche by Rocklin Service Dealer was inadequate and unsatisfying. After a thorough investigation, it was concluded that Porsche of Rocklin was responsible for the damages caused by their failure to clamp the coolant hose properly. This resulted in significant damage and premature aging due to overheating that persisted for 45 minutes.. Unfortunately, this caused a lot of inconvenience to me when I was returning from my daughter's show in San Francisco, and I had no antifreeze in my car at 1 a.m. I had to drive from San Francisco to Oakland, and my vehicle was running rough and sweltering due to the lack of antifreeze. However, I had to keep driving as it was not safe for a single female to wait for a tow at that time. Since then, my car has been leaking antifreeze, and I had to replace the water pump, which cost $7,000. The reason I chose this particular dealer was that my mother was in hospice, and I needed to buy a new headlight for $6,000 from Rocklin Porsche. However, this turned out to be an issue as the headlight didn't work. Which brought me in to the Rockin dealer to get a major tune-up, which ended up being a inconvenience and cost me $800. To make matters worse, the $6,000 headlight came with no light bulbs, and they exchanged my old lights for the new headlamp for free. However, Rocklin Porsche never called me to address the problem they caused by not properly hooking up the hose to my car. The Porsche in Walnut Creek- Fabulous staff there confirms everything that happened. I believe it would be helpful if Rocklin Porsche took accountability for the damages they caused. This would benefit all parties involved, and I am willing to work with them to resolve this issue amicably. However, when I reached out to them, they only offered me a return and an oil change, which was not an adequate solution to the problems I faced due to their negligence. I found that we could not find a mutually beneficial solution to this problem. I reached out to American Express which had reversed all my charges. I hope to you all good being to avoid such incidents in the future with Rockin Porsche. Never use their services. read more

Josh, Ian, and Dia made my purchasing experience AMAZING! Not only did I get my awesome Macan T, but made a wonderful memory! THANK YOU ROCKLIN PORSCHE!!! read more

Everything was amazing. Super friendly staff. Helped me get into one of my dream cars. 10/10

Don't believe the salesman when he tells you the car your interested will be at the dealership shortly. They lie like crazy and only want you to put a deposit on the car. Very low budget and dishonest dealership. Just look at their bad Yelp feedback to see for yourself. BTW just looked at their website, weeks after I wrote this, and it still shows the car as "incoming." I am glad I didn't wait for this car to come in because everything the salesman said was a complete lie. read more

We had a great experience at Porsche Rocklin. The facility itself was immaculate, inviting, and comfortable. We were particularly impressed with the garage bay, which was the cleanest I had ever seen. Truly a testament to the professional ethic of the organization. Our sales representative was Lee, and I was particularly pleased with how attentive, respectful, warm, and friendly he was. He was informative, answered all of our questions satisfactorily, was never overbearing, and definitely treated us as peers rather than as simply "clients." When purchasing such a well regarded luxury item, it can be an intimidating process. But Lee settled all of our concerns, and never left us feeling insecure. Our finance agent was also fantastic, and helped us navigate the purchase process without anxiety. Truly a wonderful experience!! read more

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I brought my Turbo S here for service. From start to finish what a lovely experience. Jose who booked and managed my service, Matt who gave me a ride to work and discuss the porsches we'd love most to drive or wish and Louis who I picked up from where all obvious huge porsche fans. Best service based interaction I've had in years. Definitely will not buy a car anywhere else. Amazing team. read more

Our sales guy Alan Lessa provided in-depth detail in our search for a used Macan, and he was super professional and straightforward...but not pushy, something that is exception in the car world today. We test drove and discussed Macan's in detail, and pretty much settled for a particular interion/exterior color combo. While that combo was available for a new Macan, there were no used one's on the lot for us to buy here. We did find one...only one...like it it California, and bought it elsewhere. But, the experience we had at Niello Porsche Rocklin was outstanding, thanks to Alan. Thank you so much, we'll be back for future service in Rocklin! read more

Porsche Rocklin - Auto Repair Near Me - Rocklin, California

I just want to say if you are considering buying a car from here DONT I worked with James and He SUCkS BAD worst experience ever Also they have a very snooty car appraiser Who acts like he is better than you And has a very poor attitude, I wasted half my day because these people are liars and don't care about you just getting your Money VERY UNHAPPY read more

A few words to describe this dealership: 1) Shady 2) Nontransparent 3) Bait and switch My father was on the phone with them to buy a brand new Porsche in cash. (Keep in mind, we live 2 hrs away). They did not post their mark up on their website, nor did they care to mention it over the phone. Anyways, on our way there, tell me this. Why text us while we are on our way to tell us about the 16k increase in price? And their response: "That is happening everywhere." Father's response: "If you have been in the car business long enough, you would know that according to DMV, their guidelines are clear that they demand transparency and a dealer cannot charge more than the advertised price on their website." End of story. read more

This was my second purchase from Porsche Rocklin, and as before, I had a great experience leaving with a CPO Macan. I'd especially like to call out Barry Evert, the Sales exec I worked with through the process. He had reached out to me a few months prior, and we had been in touch via text a few times between his initial outreach and my semi-impulsive dealership visit in early January to test drive (and purchase) the Macan. The entire process was relaxed, conversational, and efficient. The dealership overall is impeccable, and prior service visits have been punctual and issue-free. My hope is to return within another couple of years to take home a new all-electric Macan (once they become available) -- until then the car (and the transaction) were and are a delight. read more

Service is not good! I would rather drive to San Rafael than take my Porsches to Niello. If you are out of warranty I highly recommend Niko at Midtown Autoworks. Porsche Rocklin botched a recall repair on my Panamera S, and missed an issue on my Cayenne, leaving my wife stranded on a Sunday afternoon. read more

I had an amazing experience at Porsche Rocklin! It all started when I arrived at the service port and was met with a very friendly greeting by my service consultant, Alex Paniotov. Alex is a extremely friendly, kind, warm, funny, knowledgeable and his genuine personality made my first impression and experience at Porsche Rocklin very pleasant. He made it a point to get to know me on a personal level and we discovered we had some mutual connections. Alex met and exceeded all of my expectations and his customer service is first class. He provided a detailed explanation and expectations of when my vehicle would be ready and went above and beyond to make sure all of my needs were met. Alex definitely Provided and showed me a VIP treatment. Great job Alex, I've been to many German service consultants and I can honestly say your customer service stands shoulders above the rest. I'll be returning and looking forward to it. Everyone that I countered at the Porsche dealer was extremely, sweet, kind and personable-- I wish I could remember everyone's name but I want to extend a heart felt thank you to everyone at the dealership. Your customer service is the best in Sacramento! Thank you all for treating me with respect and kindness. read more