Great care! I had my cataract surgery with adjustable lens implants. The nurses and staff were…read moreexceptional. I highly recommend this facility and the doctors. Great experience!

Be prepared to audit your billing as the office can't get it right. You will not get help from…read morestaff and lower your expectations of Dr Maverick as he will insult you and offer zero assistance . Rude is an understatement!

I am not usually a person who will give bad reviews on a place. If I do not receive a service that…read moreI do not like I normally just stop going there. There is no point in wasting my energy being upset or angry at them, but I feel like I need to make this review. This would have been my fourth visit to this office. Every time before that they have been professional, friendly, and thorough. Like most people, my work is currently short-staffed so I am not able to get time off often. When I got my time off approved for today, I called and made an appointment for my yearly check. My appointment was scheduled for 2:20 pm. I arrived ten minutes early at 2:10 pm. There were two other people there before me. I confirmed my appointment and started filling out their required paperwork. As I was filling the paperwork out, a family of five arrived stating that they all had an appointment at 2:20. I thought nothing of it as I know nothing about booking appointments for an eye doctor. I finished filling out my paperwork and turned it in. The two people who arrived before me were called back to start the initial exam. During this time the family of five was still turning in the paperwork for them When the second person before me came back to wait to see the optometrist, I anticipated getting my name called. Instead, the first child of the family of five was called. I was a little frustrated as I had arrived before them and I had completed my paperwork before them. I sat there as all five of the family member were called back. As I tried to be patient the optometrist called the first child back to his office. That is when I realized that I was going to have to wait for all five family members to be seen before I was seen. I asked if there was a fee to cancel my appointment, which at this point I would have gladly paid. They told me, no and I asked to cancel it and I left. As I said I do not know how scheduling appointments should go at an eye doctor, but to me, it is common decency to see the patients in the order that they arrive if you are going to schedule multiple people at the same time. I showed them respect by arriving early and honoring the appointment I made with them. If it has been one or two who arrived after me I probably would have been frustrated, but I would have stayed. I felt very disrespected by the fact that five people who arrived after me were being seen before me. Why even schedule appointments if you cannot respect the person's time that they are taking out of their day to use your services. At this point, I will not be returning to this office. I just want to warn people who have time limitations that this place may not be for them.

Dr. Dinh and Dr. Wells are both great doctors and I always have a great experience with them both!…read moreThe staff at the front desk are always very nice and welcoming

We are not clients at Q-vision. We had a problem with our glasses from somewhere else. We walked in…read moreand they were so courteous and helpful. They went above and beyond to help us. The front staff was super friendly. The place even smells wonderful!!! I will definitely give them a try as a client next time. Thank you for your help!

Dr. Pham at Q Vision has been taking care of us for years, and the experience has always been…read moreexceptional. The office communicates clearly; efficiently and makes adjustments as needed, making every visit smooth and stress‑free. Dr. Pham consistently goes above and beyond for his patients -- he listens, explains things thoroughly, and truly cares about the long‑term health of our eyes. I have a condition that requires some extra steps, and he's not only been super informative but also incredibly kind and accommodating every single time. It's not often you find a doctor who combines expertise with such genuine compassion and we're grateful.

Incredible MD, and the staff are competent, very nice to deal with. Appointments tend to run long,…read moremostly because Dr Sponsel gets to talking with his patients! Very nice and compassionate.

I took my 4yr old with autism for the first time to this facility. We had previously gone to a…read moredifferent doctor and I felt they didn't know how to handle her. BUT I love how the staff here was patient with my daughter and allowing me to provide input on how to make the experience easier on her. I cannot recommend Dr. Mancha enough! He explained everything to me about my daughter's eye condition and he made a good recommendation on the type of frames I should get her. I'm so glad that we gave them a try :)

Horrible!!! Went for an eye exam for contacts and was told that I would be called in a week to pick…read moreup my trial pair...well that call never came. I called twice and was told a "coordinator" would call me back AND that never happened. I called again and just asked for my RX to be mailed to me. THEN WHAT DO THEY DO??? They mail me an RX for GLASSES!!!! Once I get my legit prescription, I am done with these inept people!

I am only giving this office a 1 star rating because I cannot give them a 0. The staff is…read moreunknowledgeable, untruthful and unprofessional on all levels. They've changed their quotes on me 3 times and when asked to email me a treatment plan or cost estimates I was refused this option. The doctors at this office came highly recommended by many of my peers but, unfortunately due to their failing staff- I will take my surgery needs and money else where.

I explained my medical conditions before I made an appointment, the office staff said they could…read moretreat me. When I got there no Dr. Stark, just an unexperienced doctor and clueless office staff that billed me incorrectly and provided poor service. Save your time and don't go there.

If there were a zero rating I would give it! I called to get information if they accepted my…read moreinsurance, Humana, I gave them all information and was told they accepted it. I ask if they were in network and they stated yes. A week later I went for my appointment and after it was all done, I was told me they were not in network and I had a bill for $110 instead of the $30 copay I had per my insurance coverage for this. I was then told that I had a $45 bill for something that wasn't covered anyway. They did not inform me of this before my appointment. I then had a message from the billing department regarding payment. I sent messages and then had a conversation and was told they would talk to the manager about this and get back to me They then said that the manager would not approve any change even though I offered to pay the $75 payment. They had days to recheck my insurance information and notify me of not being in network as they had told me. So beware using this company ....they lied to me and then failed to tell me not once but twice. I feel this was a scam to get more money. So like I said, beware if you are concerned with your finances. Also, to add, I am 76 years old and live on social security so this was not easy for me to pay. I hope this will prevent anyone else from getting taking advantage of.

Dr K answered all my questions, gave recommendations and options. He's is knowledgeable, polite,…read morehigh energy vibe. Straight forward with his answers. The reception staff was quick and efficient.

Great staff and very friendly. Dr Kikuchi is great, knowledgeable and is honest. He's there for the…read morecustomer and not to overcharge for things that are not needed.