1. Dr Steven Gatten DDS

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Coeur D Alene, ID

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Dr Steven Gatten DDS

5.0 (1 review)

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13 years ago

Office is great. very friendly staff. Not along waiting time. and the Dr.s know what they are talking about. very comforting place!!!

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Aspen Dental

Aspen Dental

2.0(22 reviews)
0.2 mi

Just lost a customer today. Don't go to Spokane Valley. They want try to sell treatments you don't…read moreneed. Waste of time and money

Went in to get s set of Dentures , paid the 29 dollar fee for X rays and assessment, they took X…read morerays and they told me I had had to have all my teeth pulled before I could get dentures, but before they started to remove my teeth I paid $200 cash to get things started to have a Mold taken of my teeth, Why take a mold of my mouth with my teeth still in was to ensure I would use their services, ( Bait) . After removing my teeth they used the mold they took before my teeth were removed to make my set of Dentures, why not wait to take the impression of my mouth after my teeth were out is beyond me, Results were the First set of Dentures fit Horribly, So a Second set of impressions were taken 2 weeks after removing my teeth and took about a month to remake the 2nd set of Dentures, the results were Horrible. The proportion of the Top teeth were very large compared to the bottom set, So I went in again to discuss my concerns and was treated like I was Trash, So the Owner which is the practicing Dentist on site, after arguing with me, She Agreed that the 2 ND set of Dentures did not fit correctly and I was told to Throw away the 2 ND set of Dentures She then Personally took impressions of my Gums for a Third set of Dentures to be made that would fit correctly ,Meanwhile it has been 2 months since my teeth had been removed , Meanwhile i was Continuesly asked to Upgrade my policy, it took another 3 weeks to complete the third set of Dentures that the Upper set of Dentures did not look right and was told that they would have to remove the Soft liner for them to look right, after they removed the soft lining the dentures kept falling down and I was told to purchase Sea-Bond so they would remain in place, which they did not... Meanwhile it had been almost 3 months since my teeth were Removed. This all costed me With insurance over $4,000. I Contacted Corporate office for a Refund due to their Policy of Satisfaction Quaranteed and was told I would ONLY receive $1,395 back. This Dental office is a Bait and Switch routine, They prefer $$$ over Patient Care.

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Aspen Dental
Aspen Dental
Aspen Dental

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Silver Lake Dental

Silver Lake Dental

1.7(3 reviews)
0.0 mi

We have been patrons at Silverlake dental for a few years now staff is always warm and inviting no…read morecomplaints on the dental work at all but one thing that does drive me crazy at this location is what they do to me when they schedule both or all three of my children at the same time we will arrive at the scheduled time they will take one child back immediately and that is where the problem occurs they begin to see other patients before they see my next child which will cause me to sit in the lobby for up to 2+ hours I understand trying to squeeze in as many patients as possible but when you schedule all three kids at once you need to see them back to back not make me wait an extra half hour to 45 minutes between each kid while you see other patients. every time I've been there everyone else that comes in to the dentist office comes and goes before we are finished Again this is my only complaint with this Dentist office great staff, the fact they still take Medicaid, and the Superior dental work Makes this a great location but Just don't schedule more than one kid at a time...fair warning.

We were very disappointed in our service at this dentist. I took my 5 year old daughter there for…read morean appointment today and we waited for over an our in the waiting room. We had an appointment at 11 and she wasn't called back until after 12:00. Nobody acknowledged our wait or apologized at all. When I asked how long it was going to be, the staff was really rude. When they took my daughter back they wouldn't let me go back until after they had done the x rays and cleaning. I was not comfortable with her going without me. Needless to say, we will not be returning to this office!

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Silver Lake Dental
Silver Lake Dental
Silver Lake Dental

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George J Loftus, DDS

George J Loftus, DDS

1.0(6 reviews)
0.4 mi

The staff is friendly enough but Dr Loftus is pretty cold. I also felt like there was something…read moreshady with the billing going on. My son had gone in for a cleaning and been told he needed a few thousand dollars worth of work done. We had him diagnosed somewhere elae and it cost 350. My experience was definitely strange also. I went in for treatment and left with a care credit bill of 4k. A few weeks later they called me and said I had a few hundred dollars credit and wanted to know if I wanted something else done so i went back in and a few weeks later i get a call saying the same thing. So they are overcharging my care credit initially in order to get me to come back so they can charge more. I also got 18 months 0% but it starts the say of the first visit...so even if i went on 3 months later on the "credit" they claimed I had that 0% would hve been from the initial appointment and charge date. Seriously shady dealings in my opinion. I would not recommend Loftus.

I decided to try this office between 2011/2012 due to their involvement with a local dental…read moreinsurance plan. A deep cleaning was recommended, to which I agreed, and I had a crown done by them. I decided to go back to my other dentist because this practice felt like an assembly line for dental care - not at all to my liking. In March (2018), the crown virtually dissolved in my mouth. Loftus agreed to take a look. The office attendant tried to charge me $116 when I checked in - I refused. Anyway, despite the fact that the crown failed (shattered) after only 5 years, Loftus informed me that I would have to pay full price to replace his inferior work. I left and made an appointment with my regular dentist. He told me he has replaced failed Loftus crowns for other patients. Find another dentist!

Orban Family Dental

Orban Family Dental

4.5(19 reviews)
1.0 mi

3 Issues: 1)…read moreINCOMPETENCE 2) INCONSISTENCY 3) UNPROFESSIONAL 4) UNREALISTIC I was specifically making an appointment for veneers & a treatment plan. The front desk receptionist / scheduler scheduled me a veneer specialist. In fact, I SPECIFICALLY was CLEAR w/the office that I needed a veneer SPECIALIST. She confirmed this. My Appointment was scheduled for Wed Feb 11, 2026 at 12p PST. Ogdan calls me at 10am (Waking me up because I have medical insomnia since My Military Service) and states "Hello, this is Jennifer at Orban Dental. I am reaching out to you because you are scheduled today at 12pm to discuss veneers. Our front office put you with a provider that does not regularly do veneers, but we do have an opening a little earlier at 10:40am with the doctor that does cosmetic cases. Would that earlier time work for you? -Orban Family Dental -Orban Family Dental" My Thoughts: The Receptionist / Scheduler 100% knew I needed to see someone SPECIFICALLY for Veneers AND I double-checked w/this front desk lady, and yet this office is contradicting themselves & claiming the OPPOSITE (This is a RED FLAG!). I asked if they could get me in with another specialist (Since they got it totally wrong even though I DOUBLE-CHECKED after they initially scheduled me with a specialist), and she said not until the 17th, which is nearly a week from now. Again, 1) The office lady ORIGINALLY scheduled me a veneer specialist AND 2) I specifically DOUBLE-CHECKED that the individual they scheduled me with was a veneer specialist. THEN, to make matters, worse they send me a random *LAST-MINUTE* text to cancel My Appointment without My Authorization! SAME-DAY they wrote: "We have been unable to reach you, so we are canceling your appt for now. -Orban Family Dental" So because I had not immediately responded to their text, they are randomly canceling My Appointment?! I had cleared My Calendar to be able to MAKE it to their Appointment! I had it scheduled for over a week / well in-ADVANCE! I explained all of this to them and she suggested that I come in in 30 minutes at "10:40am" (Note: I was in bed (Due to insomnia from the Military Service) when she wrote me all of this sleeping - her message actually woke me up), and when I agreed to, she unrealistically said, "Prior to your appointment, Please complete your new patient forms here: https://mdnt.io/e/qntWX55yE0 If you would rather complete your forms in the office, arrive 15 minutes prior to your scheduled time. -Orban Family Dental" I said, "Canceling my appointment and then offering a last-minute appointment and expecting me to fill out all this paperwork at the very last minute?? Totally unrealistic. God bless you guys good luck." You cannot POSSIBLY expect someone to get this done when you cancel / change all of this last minute and are giving them literally only 30 minutes to get from their home to your appointment while they are still in BED! I hadn't even brushed My Teeth yet. She just cancelled & rescheduled last minute and then unrealistically expected me to fill out all of this paperwork, as well?! It physically can NOT be done! VERY UNREALISTIC. So: 1) INCOMPETENCE 2) INCONSISTENCY 3) UNPROFESSIONAL 4) UNREALISTIC 0-STAR

I had a very positive experience here. The staff is kind, respectful, and empathetic. In short,…read morethey treated me like a person. I would recommend the care and quality they put into their patients.

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Orban Family Dental
Orban Family Dental
Orban Family Dental

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Dr Steven Gatten DDS - oralsurgeons - Updated July 2026

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