Yesterday, one of my cats took a ride to Tijuana in Dr. Madrigal's van, and since she was the only cat, she got to ride in luxury up front. She got lots of bloodwork done, because I wanted to find out if she either had hypothyroidism or Stage 1 kidney disease. The vet called me to let me know that she wasn't too happy about having her blood taken, because she tried to scratch him. I was kept up to date with videos and messages, and she was ultimately diagnosed with hypothyroidism, and I have a prescription to (hopefully) get filled tomorrow. She has to go back in 30 days for a bloodwork recheck, and at the same time, I'll have her evaluated for her dental. The entire bill came to $285, which included the $10 transport fee, and $25 consultation, which over here, would have been double, if not more. read more

Dr. Vet Pet Emergency - Veterinarians Near Me - Tijuana, BCN

I have been a client for many years and was happy before not anymore. I took one of my cats who had passed away to get cremated. I was charge $10 for transport and $220 for the cremation that's unacceptable. How can you charge $230 for cremation in TJ. And we waited for days to hear our kitty was ready to be picked up and now the doctor calls and demands payment when they just let me know yesterday he was ready. This vet used to be amazing now he's just as bad as the corporate vets it's a shame. read more

Warning for Americans: We were quoted 4,000 pesos twice over the phone (through my Spanish-speaking friend) for senior dog lab work, teeth cleaning, extractions if needed, gas anesthesia, and pain meds -- all included as one package price. When we arrived, the clinic director, Victor suddenly changed the price to 4,500 pesos, claiming the "regular" price was 5,000 and we were already getting a deal. Even after showing the phone calls dates and times as proof, he refused to honor it. Then, when I confirmed gas anesthesia was included, he added another 250 pesos despite us being told twice beforehand that it was already part of the package and said it would be $300 cash. So clearly pesos would be cheaper so at the payment time, we offered to pay the agreed total in pesos, 4750= $271 but he suddenly insisted we owed $300 USD and showed us we signed the agreement to pay $300. The pricing kept changing throughout the visit, which felt extremely dishonest and unprofessional. They also only accepted cash or Zelle, which added to the concern. Overall, the experience felt misleading and left us feeling taken advantage of. We won't be coming back here. read more

Awful experience. I will never take my dog there again. The level of professionalism was disappointing. They were careless, dismissive, and negligent. When I picked up my dog, I was told, "He's fine, he just needs a little rest." But I immediately knew something was wrong. My dog was motionless and bleeding. I had no choice but to rush him to an emergency animal hospital in San Diego where I was told he was bleeding internally and needed blood transfusion and emergency surgery. That emergency visit ended up costing me $12,000, but thankfully my fur-baby survived and was saved. No pet owner should ever be put in that position after trusting a veterinary place with their pet/animal. I also want to mention that Dr. Madrigal's wife will be the reason for the hospital's downfall. As far as im aware, she is not licensed or certified and has absolutely no business being there "attending" to pet parents. Her behavior was extremely unprofessional, judgmental, and showed a severe lack of empathy, y tiene un jenio insoportable la sangrona, which made an already distressing situation even worse. On top of everything, once your fur-baby is handed back to you, you are completely on your own. They do not respond to any follow-up questions or concerns you may have. Overall, I left feeling disrespected, dismissed, and deeply concerned about the quality of care. I would not recommend this pet hospital to anyone who cares about their pet's safety and well-being. For comparison, Patitas Felizes Clinic is now my go-to. They treat ALL (not pick and choose) furbabies with equal empathy, love, care, and most importantly like FAMILY! read more

Amazing care and support towards my cat Shy shy ! She had an abscess and infected tooth that was extracted. I'm happy to have chosen this vet. read more

Dr. Madrigal and his team are great. I was recommended here from a friend after I was searching for an affordable vet for my dogs pyometra surgery. They were able to do it for a fraction of the cost ($1k vs 10-12k). Unfortunately, after Dr.Madrigal and his team were able to take a look they found it wasn't pyometra but a big mass attached to my dogs spleen. She was already really thin and sick but I still wanted the surgery done to give her a chance. The Dr.vet team kept me updated through WhatsApp with many videos and pictures. Unfortunately my Bailey passed away during recovery after the surgery was successful. I am still so grateful for the team for finding me answers and providing great after care steps. The urns for the dogs are cuter than in the US. read more

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El trato es súper profesional desde la recepcionista al doctor. Muy honesto que es súper difícil de encontrar aquí en México. Aparte tienen acceso para San Diego en Chula Vista donde transportan tus mascotas en dado caso que no puedan venir a México. 100% recomendado! read more

Dr. Vet Pet Emergency - Lily and Whiskey - Veterinarians Near Me - Tijuana, BCN

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Very friendly and communicative. First, you line up at their dog groomers, called Le Dog (very reasonable grooming prices). Then they meet with your pet and go over treatment plans. If your pet needs vet care, then they get transported in their vehicle specifically fitted for pets. Communication was through what's app so ensure you download because your phone provider may charge if using the TJ phone number. Received flea treatment for cats and the vet ordered ear drops. All reasonably priced. read more

Dr. Vet Pet Emergency - Grooming prices - Veterinarians Near Me - Tijuana, BCN

I took my cat to get checked out because like I stated prior, they pulled the wrong tooth. Turns out that they never even pulled the tooth and just cut half of it off. Leaving the root of the tooth exposed for infection and possibly worse. This place needs to be investigated as does their Woof St location. It's all a scam for money. Read all the reviews from all of their locations and spare yourself the heartbreak as well as the cost. Get your vet services done by a legitimate and vet board licensed vet. This place is neither. The humane society offers low cost services, for anyone looking. read more

Dr. Vet Pet Emergency - This is after I got my cat back. The tooth that needed to be pulled is VERY obvious. Ray Charles can see it! - Veterinarians Near Me - Tijuana, BCN

Amazing service! He's operated on 3 of my cats and I take my dogs here regularly for grooming. Communicates everything and even send videos with instructions. 24/7 and follow up service! 10/10 read more

After our beloved dog was hit by a car, his leg was badly broken. The initial visit at our local vet left us with an outrageous bill...$600 per xray! We are so lucky to find Dr Vet! They absolutely saved our dog's leg. It took him 8 weeks to fully recover from the surgery but now he is walking perfectly, even his limp is gone. We are forever grateful for the loving and professional care we received from the Dr. Vet Team, Dr. David, Victor, Rene are all AWESOME human beings. We cannot be more grateful. Thank you!! read more

Dr. Vet Pet Emergency - Bowie our sweet doggy - Veterinarians Near Me - Tijuana, BCN

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I was nervous about the transportation but all went so well..I would definitely recommend!

Dr. Madrigal and his team are amazing! He saved my little fur girl who was in critical condition. He is affordable and really cares about the animals. I will never use any other vet! read more

Don't trust them with your pet. These guys do not reply, they don't send updates on your pet, and they don't even provide paperwork on your dog's lab results or diagnosis like other vets do. I don't think they're legit, everything they do is super shady. I took my dog there twice for two procedures that totaled $1,300. I ended up following up with a different vet because the surgery looked so bad. They informed us that the procedure we paid Dr vet to do, was never done. Instead, they put in a tube that would drain the issue and go away for the time being. The new vet advised us to come straight to them next time. We already took our husky there and they treated her better than we could have even hoped for, especially in comparison to Dr. vets horrible practices. Save yourself the time and money. Save your pet the unnecessary pain and stress. There are plenty of other affordable veterinarians in TJ. Go literally anywhere else. read more

Dr. Vet Pet Emergency - After we cleaned him up after his procedure- They turned him into us with a neck, chest, and ears, full of dried and leaking blood/fluid. - Veterinarians Near Me - Tijuana, BCN

Incredibly knowledgeable, communicative and kind. Also a fraction of the cost of US vets

If I could give more review I would best bet ever they pick up your in San Diego pet take them for treatment in tj in their clinic and bring them back at first I wasn't so sure letting them take her into they send you videos the whole time you are there I felt more relaxed they are awesome I recommend them you won't regret it read more

Dr. Vet Pet Emergency - My Maya after surgery all happy - Veterinarians Near Me - Tijuana, BCN

My 5 year old Yorkie had a pyometra emergency surgery and I could not be more pleased with the level of care and communication that I experienced. I was incredibly worried about leaving her overnight but they were so proactive with their communication. I received several updates regarding her well being. I could tell they cared about my pet and about how I was feeling. After the surgery they remained available for any concern. I could not reccomend them enough! read more

Absolutely unacceptable experience. Dr. Vet Pet Emergency completely dropped the ball when it mattered most. They never got back to me in time, and because of their lack of communication I didn't get to spend my last moments with my Lily. That's something I'll never get back, and it shows how unprofessional and disorganized this place really is. When people come here, it's usually during one of the worst moments of their lives the bare minimum is answering the phone and doing your job. I will never trust them again and I wouldn't recommend this place to anyone who cares about their babies. read more

worst mistake ! unprofessional and callous ! last video update of my child was of her being deceased. they didn't have a decency to even call me !!! first and last time i sent any of my fur babies people please this place should be flagged. beware save yourself on a heartache read more

I drive all the way from Palm Springs for all 6 of my pets-just go! It's worth it with the money you will save and the care you will receive. No appointment necessary, just show up at 8am and get in line. read more

Dr. Rigoberto was a God send and saved our puppy. He was diagnosed in So. Cal. at night with a ruptured diaphragm and I was told that he would die without surgery. However, every surgical vet I called wanted thousands of dollars that I could not afford. My daughter in law found Dr.Vet Pet Emergency and said if we could get him there they would do it at any time. We arrived after midnight and they took hom in quickly and saved his life! I am forever grateful. We picked him up at 9:30am with meds and all we needed to care for him. For a fraction of rhe cost without the drama, we headed back into So Cal. I saw our vet later in the day and he said they did a great job. I recommend Dr.Pet Vet to anyone who needs great care at a realistic price! Thank you again! read more

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First time here last week since we had to put our dog down. The process didn't take no more than 20 min depending on the service you need. It was just a walk in but they're known for pet emergencies. The Vet speaks English and Spanish. The office is located in a white building at the corner of the street with a small parking lot in front. read more

I started taking my dogs here a few months ago and I am happy that I did. They're responsive and keep owners updated. I also liked their transportation service where pets can be transported back and forth for a small fee. read more

Either it was unfortunate luck with the service they provided us with or these previous reviews are bull. If you're in CA please don't go to this vet in TJ. Spare yourself the headache, emotional manipulation tactics, lies, and GREED. They failed to properly care for my dog and give proper medical advice. Hospitalized my dog there for 3nights and upon return to LA, I now have to put my dog to sleep because he spent more than 36hrs without peeing. Had his urine drained in the STATES after only being home 12hrs and defecating bloody stools. His pee was the color of coffee. He came back worse than when we dropped him off. My heart is broken! I hope this place goes out of business. read more

Excellent Veterinario. Reasonable rates. Office located in San Diego as well in tijuana.

Dr Maldonado did a great job with my rescue 13yo Jax. The process of meeting in Chula Vista was seamless and he did the dental cleaning at his clinic in TJ for a great price. They sent a video of Jax under anesthesia showing me his teeth before and after. I met the van back in Chula Vista at 7pm. That was 4 days ago and no issues. He is still taking antibiotics and pain meds given at pick-up. Great experience! read more

no recomiendo ni en caso de emergencia. busca mas opciones. aparte los precios eatan en las nubes

Brought my boy here for a rash on his stomach and an X-ray. Had to text over and over for the results. Which were not accurate. Tests ran 27Feb, results sent 11MAR. Had the same tests ran at a vet in the US and it took only 5 days. Different results. Dr. Vet test said my dog was ok to take certain antibiotics. The test here said he is resistant to them. His test said my dog had E.coli on his stomach, which he said is common. Test in the US says my dog has Staph infection. Could have turned into MRSA if I didn't get other results elsewhere. Still never received the X-rays. It's been a month and my boy needs surgery. If you need proper results, best to look elsewhere. If you are low on funds and options, this would be good for a Hail Mary, but don't expect it to work. Added a star for him bathing my dog when he shit in his kennel and washing the blanket my dog went with. read more

Dr. Vet Pet Emergency - Results from Dr. Vet - Veterinarians Near Me - Tijuana, BCN

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STOP! ALTO! No traigas tus mascotas con este doctor y jamás los mandes con ellos usando el transporte de ellos. Manejan muy mal y van a causar accidente con lo bruto que manejan I wouldn't bring my pets back here for the reasons everyone else has mentioned but also because they are reckless drivers and would endanger my pets in transport read more

No vayan con este veterinario ! Te robará tu dinero y nunca te responderá. Me vendió medicina para mis cachorros espirada !! Le mande varios mensajes, y me dejo en leído . Do not go to this vet !! He will steal your money and ghost you. He sold me expired medicine for my puppies . Sent him several messages and he just left me on read Save your time, money and dogs . DO NOT GO TO HIM ! read more

My cat's health was declining rapidly, and I got a surgery estimate in the States for $3,000+ which wasn't an option for me at the time. I then took her to Dr Vet Pet. They did an x-ray, ultrasound, and exploratory surgery where they found an extremely large mass in her small intestine. They then sent videos of the mass and asked if we would like to remove it. The surgery went great and she recovered there at the hospital for a few days. During those days of worry, I was sent multiple videos a day regarding her healing and progress. Dr Madrigal saved my fur baby. Prices and services were amazing. I highly highly recommend this vet! read more

Convenience is part of my review. They are super easy to find & close to the border. David Madrigal who owns the clinic is sometimes there & sometimes no where to be found. There are other vets on staff who seem to handle the majority of incoming cases. Those I've met so far are knowledgeable but green around the ears...meaning they could use some direction from a more knowledgeable vet who's been in practice a while. Office is clean & somewhat small. Not all the bells & whistles of a larger facility. They do grooming in-house & appear to have a large clientele. Took my old dog to have lipoma's removed & all worked out very well in the long run. Believe one of the younger vets performed the surgery as one incision could have been considered incorrectly placed. Overall, I will continue going to see David & his vets on staff. I love how laid back David is & he always answers my calls even after hours. read more

‼‼DO NOT USE!!! Extremely unprofessional and SHADY! Horrible horrible communication, did not provide X-rays, invoice/receipt, medical documentation or laboratory reports. When my puppy was dropped off he was groomed. When I picked up my puppy he was COVERED in his own urine and feces!! The surgery was outsourced by David without my permission and no information was given about the person who actually did the surgery. The price was DOUBLED than what was discussed. Spent $1,700 dollars and walked away with needing to revise my puppies surgery. DO NOT USE‼‼‼‼ read more

This service was great. It does take a bit of time to check in as they take a minute with each dog to review services needed and get some paperwork done. My usually skittish dog was just fine when she came back. I really appreciated the videos the doctor texted of how her teeth cleaning went and what medication to give. The video was in Spanish though, so while he & his wife speak English (& speak it well) you might want to remind them of that if it's a requirement for you. Also, you need to be ok with your dog being gone all day. It was a great value for the price & my dog is doing fantastic now, 3 weeks afterwards. I would definitely use them again! read more

If you're looking for convenience only this is the place. Took my 14 year old Dog to David twice. 1st time I went around 6pm, David wasn't there but another vet assisted us. My Dog had a cough that wouldn't let her sleep. During this time my Dog was still eating her food and going on walks. The Vet that assisted us checked her throat, took her blood and injected her for an infection. He said everything looked good.?!? Had to wait to get the prescription from David the next day. He prescribed her two types of pills and a cough syrup. Gave her the medication as prescribed and she sounded worst. Took her again around 2pm and was helped by another vet not David. This Vet said that David barely went to his clinic. This Vet tested her for kennel cough, test was negative. He said it was the weather changing and prescribed the same medication from the 1st time we took her. I let a couple days go by and my Dog seemed worst. Called David and he told me to be patient, to continue giving my dog the medication and that it was possible that she would need more once she was done with it.?!? My poor dog stopped eating and her cough was worst, desperate I took her to another Vet in TJ that was recommended. At soonest we got there the Vet took her temperature (never taken at Dr.Vet) she had a high fever. Then he took x-rays (never done at Dr.Vet) She had an enlarged heart and her lungs had no room for air. The Vet there explained the x-rays to me, he showed me how a normal x-ray of the chest should look. My poor baby was suffering and it was to late to do anything but to let her rest. Never again will I go to DR.Vet read more

I always bring all of my animals here. Dr Madrigal is excellent & really cares for all of the animals. Really good pricing! He saved our cats life three times. Once she had a prolonged rectum & it was falling out and she was almost dying. Then she had a really bad skin infection & he kept her for 3 weeks and fixed her! Then the last time it was another dr because we brought her in around midnight it was an emergency because she was lethargic from getting bleach on her paws then licking her paws & they healed her. 100% recommended. read more

Dr Madrigal hands down saved my Bella's life. He performed a miracle ! Bella is 13yrs old. I though she had abscesses ..but antibiotics weren't working. I took Bella to Dr. Madrigal and he quickly told me they were tumors. He was honest and said it was a very high risk surgery because of her age and she's overweight. I couldn't breathe at that moment ! He was patient and kind and gave me the time to make a decision . I chose hope, prayer and faith and handed her over. Once surgery began, he found two testicles!! They became tumors!! He did a very intense and thorough surgery. He sent videos along the way and showed such kindness and tenderness with her . His knowledge and affection all saved Bella's life. . My immense gratitude to Dr. Madrigal. read more

Do not recommend! Took my dog in to get his polyp removed from his hear, Dr. David said he wasn't able to perform surgery himself but could find another Dr who could. My dog passed away, when we got there we found out Dr. David was the one who perform the surgery when he had told us he wasn't able to in the first place. Don't understand why he perform the surgery if he said he wasn't able to. He didn't even have the decency to wait for us to pick up the body, by the time we got there he was gone. Maybe this place is okay for grooming but wouldn't take any of my dogs there ever again. My dog has no health issues at all he was perfectly healthy the only problem was his polyp on his ear. I regret ever taking him there. read more

Took my furbaby to get groomed. Staff was friendly and the place was clean. Will definitely come back!!