Weill Cornell is my hospital. I have a heart defect, have had open heart surgery there, two cardiac…read moreablations and have tremendous physicians and PA's whose concern and care is outstanding. Yesterday I had to spend the night in the ER to rule out some potential cardiac related critical issues. My physician and PA as well as my nurses were extremely busy as the place was packed, but everyone, from the great transport team, to the techs, worked as fast as they could with empathy, and the doc team, in particular, communicated with me in a detailed, straightforward way that was humane and respectful. After a tumultuous year of ER visits, procedures, and admissions the wait times in the ER, the once in a blue moon crabby and most likely exhausted nurse, and even a few egregious situations do not dim my gratitude for this hospital, both ER and inpatient. My hope is not to experience either for a very long time going forward, but I have tremendous appreciation and respect, especially for those who labor in the often overloaded ER and for the specialists who have saved my life if not literally, then by tackling my heart issues so I can have a great quality of existence.

VERY IMPORTANT. Please do not admit your loved one for psychiatric care here. DO NOT. If coming…read moreto the Emergency room: 1- they put them in a dismal room (only making them feel worse). Then it just gets worse from there. 2 - You have to wait 5-10 hrs for a ("more appropriate welcoming hospital room") to become available. 3 - our daughter was taken in a stretcher IN 14 degree temp (no coat allowed "for safety reasons") only a SHORT SLEEVED thin hospital top and a THIN sheet. 14 Degrees!! 4 - I noticed a previous patient was rolled out, wrapped in a comfy blanket and warm hat. 5 - If they think they are keeping patients with mental illness "safe" by making them FREEZE.... this is torture! 6 - Once she arrived to Gracie Square Hospital (horrible place) they took her out of the stretcher and made her stand there IN THE COLD, while they scratched their heads over not knowing how to carry the stretcher over the snow. They did not have the empathy to cover her up or at the very least, leave her in the ambulance while they figured things out. 7 - This happened last Tuesday afternoon. Its taken me a full week to write this review because I was focusing every breath on my daughter. 8 - THIS and Gracie Square's hospital only goal is to not get sued over a suicide. They rather torture a patient then provide adequate compassionate care that would in itself prevent a suicide. 9 - If your loved one is suffering a psychiatric emergency, Call 988, or simply bring them into the emergency room but OPT FOR OUTPATIENT CARE. DO NOT LET THEM ADMIT THEM. The hospital experience felt like a 1900's asylum. Come on NYC. get your act together. This is a sad disgrace.

Had a 1PM appointment, arrived 30 mins early to fill out paperwork. At 1 o'clock I'm advised that…read moreall of the doctors who give vaccines are on break until 1:30. They all took a break at the same fucking time even though people had appointments. At 2:15 they had still not been back and no one knew when they would be back. I ended up walking out. Do not come here. Will never come back

Honestly, every time I come here I have a bad experience. The front desk receptionists are rude…read more Lacks knowledge when I ask for code or help with their online site doesnt know anything. Doesn't greet, today was standing in line no hello or I'll be with you shortly. She was just sitting at desk working on computer. I understand they may be in the middle of something but a simple hello goes a long way. Pediatric Doctors and nurses are the only good part of ryan nena. And you actually get see at your appointment time. Womens health every visit I have waited well past an hour of appt time to be seen. Dr is great but it's not worth the headache. Eye Dr's are great as well, still thru-out the clinic the issues I've experienced out weighs the good and worth while visits. Doctors are nice, but is it worth the wait? If I come two hrs late will I still be seen? It's a shame one department of the clinic ruins it for all.

Reviewing for the ColumbiaDoctors Midtown Dentistry team. As a Columbia student on the Columbia…read moreinsurance, I CANNOT recommend. Avoid at all costs if you are able to. Appointments can only be booked 5 months out in advance because of the sheer demand. My teeth are well-cleaned, but the quality of care is not worth the sheer unprofessionalism of canceled appointments and being incorrectly billed hundreds of dollars with no easy way to remedy the billing. 3/5 stars for good care from the staff at the front desk and good care from the hygienists and dentists. 0/5 stars for everything else. Here's a list of complaints from two years of care: - Canceled my appointment 1 week before (even though I booked 5 months ago), they said because of the Christmas tree lighting, and almost refused to rebook me for another 3 months (had to argue to rebook me for the same week). - Billed me incorrectly out-of-network because they messed up their Tax Identification Number with insurance. - Billed me incorrectly at a non-student price despite me confirming with the front desk that I am a Columbia student. Took 5 months to correct. - Was on the phone multiple times with multiple different people to correct billing. Every time they keep telling me "it's an insurance issue" when it turned out it was their problem. - Billed me a year later for an appointment I already paid in full. If anyone in ColumbiaDoctors or Columbia University sees this, FIX YOUR ADMIN. FIX YOUR BILLING. This is unacceptable, shameful, and predatory. You should be ashamed for treating your own students like this!

AVOID AT ALL COSTS. They are impossible to deal with, everything goes through a "service" which…read morejust takes messages, they don't answer the phone at the office, return phone calls, or offer any patient care. They even got rid of their direct line (well, they won't give it out) to avoid direct patient interaction. I called dozens of times over three weeks to secure critical, urgent care for my daughter and did receive the courtesy of a response. This is not healthcare, it is a nightmare.

I received excellent and culturally competent medical care. Sometimes the wait was long, but in…read moregeneral, it was easy to set up appointments and I always felt heard.

I've been a patient at APICHA for years and oh boy do I have a lot to say. Today I'll just say that…read moretheir accessible entrance is inaccessible. I'm not a wheelchair user but I am disabled and stairs can be very painful for me. You can't enter or exit the building using the elevator because they lock it which completely defeats the purpose.

I was born at this hospital and lived nearby the majority of my life. However, until recently, I…read morehad not been here much. My mother was recently hospitalized here and I had mixed feelings. While she was in ICU some of the staff were great, but once transferred to the regular part of the hospital, I didn't care for one of the doctors. She was rude and condescending, including with one of the nurses. My new primary doctor is here, I started to see her last year. I had no issues with her, but did have issues with the billing department. I believe this place has undergone some nice changes over the years-- just think they have some bad seeds sprinkled throughout this hospital.

ambulatory recovery room was the best. after my hernia surgery they woke me up and made me feel…read morewelcome back to the land of the living. especially Jamie, who treated me with kindness and respect. Being that I'm half Italian, and her being of Italian descent, we kind of got that warm connection of our heritage kicking in right away, which made the recovery process run a lot smoother than normal. Cheers to you, Jamie, hats off to a wonderful sweet girl and an excellent employee of 20 years of service to a great Hospital.

I see Dr. Paula Marchetta, for rheumatology, at Concorde. Dr Marchetta and her staff are the…read morekindest, most caring professionals you will ever meet. They go above and beyond, to make patients feel comfortable and heard. I can't say enough good things about this practice!

My physician, Dr. Paul T. Smith, just joined the Concorde Medical Group, and I have had only one…read morevisit. I was favorably impressed! The office is well-run and attractive; I was taken care of as soon as I arrived. Dr. Smith has been my physician since 2017, and has done wonders managing HIV. He's extremely thorough, monitoring all aspects of my care. My viral load has been consistently undetectable since he reworked my medications. I recommend him highly. Craig and Tina made the move with him, and were welcoming and helpful as always. In addition the phlebotomist, Gertrude, was a special standout. She drew my blood with zero discomfort, and there was no mark on my skin when I removed the bandage that evening!

From start to finish, the providers and staff at callen lorde- Chelsea have been wonderful. I had a…read morevery positive experience with all the staff, medical and psych providers and staff at the pharmacy with my prescription/insurance assistance. They are a great team of people and I'm lucky to have access to this medical community.

USELESS, Why is the pharmacy open and im calling 7 times back to back and not a single person can…read moreanswer the phone. Can't begin to explain how USELESS the pharmacy is or the people who work in the front or back in the pharmacy. Yearss going to callen lorde locations and every single one of them is literally run by useless mfs. If i call a manhattan location to refill my prescription how dumb do you have to be to refill it in a brooklyn location? And then say you are unable to help me? So I just have to go more days without my medication because the usesless people that work there can't do their job correctly and are no help: why tf are yall there for?

They cut off the insurance and no longer able to see the doctor anymore. NYU started to doing this…read morerecently a lot. Other choice is to see the same Dr is, to find out other insurance options. That's hard. To get this location, arrive at least 30min advance. They'll need ID check in downstairs as well as it's very crowded downstairs. Elevator takes time to get in. Etc..... There're some workers are very helpful.

Doctor visits have been a positive experience since I've started coming here. They have an app that…read moremakes setting appointments, seeing lab results and payments easy. The nurses are top notch and Dr. Sonenblick is a caring physician.

Outside of the poor treatment of the medical student who was on the endocrinologist team, after I…read moregot my results she needed me to email them to her. She had not prepared for our appointment, but the team called me 30 mins before the appointment to ask if my insurance was valid (this was a follow up 10 days from the first appointment). You'd think they would want to make sure everything was ready. The doctor didn't know what she was talking about and told me essentially to come back if my numbers are in the diabetic range. Not interested in prevention only the cure where money can be made. When I got a bill from them in December, I was wondering how the amount made sense. I called my insurance and learned they didn't even bill for the follow up yet someone had asked my credit card number for the copay. So the insurance company had to call them to get it billed on my behalf. They are now sending me a bill still that is incorrect. Thankfully I didn't pay in cash but used my card and have a documented receipt. Because they are claiming I owe them copays that I've clearly already paid.

My grandma went here because she had a frozen shoulder she remember the docters name but when she…read morecame THEY MADE IT WORSE do NOT go here its a desgracie to my grandmother 1star and the people the wer rude .

I went to do a physical, they Oder the wrong urinne test, these Haitian medical assistant and front…read moredesk are so rude. They need to be replace. They grab the paper in my hand, give me lot of attitude. It's not good for company, don't go there for Medical care. I dont Encourage anyone to go there. the owner need to do something about it.

On May 29th 2024 I was extremely disrespected by the receptionist that works in the Physical…read moreTheraphy department. Apparently this young lady took the liberty of telling me that I do not have the right to register a complaint regarding the fact that I was not being called to remind me that I was schedualed for physical therapy. It was than that I took the liberty of telling her that my insurance pays for my theraphy and that I am allowed to complain if I am not pleased with the service. This young lady has also expressed a racist behavior by showing favoritetism regarding the Metro Cards by making sure that the blacks receive a card while excluding a person of Latino origin. Shame on All City Medical for allowing that to happen.