Amazing ! The last…read moretime I was at the dentist was 27 years ago. Yes that's 27 !!! Most of my teeth in the back are completely eroded and rotten. Anyway, last night was the first time I had unbearable pain. And at 1am I gave in and came here just to get a simple extraction. The staff was very friendly and professional. Dr Ansari who took care of me was fantastic. Not only did he extract the problem tooth, he gave me the idea of extracting every bad tooth in my mouth and get a game plan going to rebuild. A very painless procedure, I did op for the sedation that will cost a little extra, but totally worth it. So 8 extractions later I dare to even say it was enjoyable experience. I can not emphasize enough how attentive and friendly Dr Ansari was. a true professional. I actually look forward going back and getting more consultations and game plan going for my implants. I would definitely recommend going here.

Horrible experience with them to be honest its a circus I book an appointment for sunday they…read morecanceled it an hour before ,I said maybe they had an issue no problem , I booked an appointment the next day I recived a call saying the doctor wanna leave early move you appointment which I couldn't they said ok "Then there is a chance the doctor won't se you" .Absolutely unprofessional Don't recommend

From start to finish, this dental office provided such a pleasant experience! Kathy was very…read moreaccommodating when scheduling my appointment & kept in touch with me via text when needed. Jerilyn was my dental hygienist and she was extremely gentle, yet efficient. She also gave me a few tips on dealing with cold sensitivity on one of my teeth which has helped tremendously over the last few months. To top it off, Dr. So was also very personable and it was so nice to meet a fellow California native! I'm excited to return back for my next cleaning which says a lot coming from a person who doesn't particularly enjoy going to the dentist! The office is also very clean & they have a few parking spots reserved for patients so I did not have to pay for street parking.

I do enjoy going to the dentist and honestly find it a bit relaxing to sit in the chair. However,…read moreonce I found out I had my first cavity I was a bit concerned to get the filling done. Especially since anytime needles are involved I have a tendency to pass out. I have always had great dentists and I think that is part of why I have enjoyed going to the dentist, but at Mass Ave Family Dentistry you are not just getting a fantastic dentist--you are also getting a great team that works well together. Once I informed the dental hygienist, Amanda that I could pass out I was amazed at the extra steps that they took to ensure for both my safety and comfort. Shannon, who was shadowing for the day, and Amanda both did a fantastic job of keeping me talking and making sure that I was feeling ok. Dr.So and Amanda did an amazing job on my filling, it is not noticeable at all and has not changed my bite or smile. I also needed to get part of my permanent retainer fixed and I appreciated that Dr.So and the receptionists let me know that it would likely be cheaper to get it done at my orthodontist's. I think it says a lot about the quality of healthcare professionals when a healthcare office lets you know that there might be cheaper alternatives for the same work! In the end, I decided to get my retainer fixed by Dr.So and Amanda instead of traveling to get it fixed at my orthodontist's office. My retainer has never felt so unnoticeable, once again I really cannot say how amazing the work they did for me was!

During my recent visit to the dental office, I encountered some significant issues related to the…read morefront office staff's handling of insurance verification. Specifically, the staff member at the window referred to me informally as "hon" and informed me that she could not validate one of my three dental insurance plans. When I inquired if she had contacted Delta Dental to clarify the situation (as this issue had not arisen at other dental offices), she replied that she had not made that call. Instead, she intended to check benefits online, which seemed less effective than directly calling the number on my insurance card. The office operates under a policy that requires insurance eligibility to be confirmed before any dental work can be performed. I found it perplexing that, while she was supposed to be verifying my eligibility, she spent time chatting with a coworker and eating her lunch at the window. During my visit, I observed two other patients arriving and leaving before I was seen, which led me to believe they had simpler insurance situations. Eventually, after being taken back for X-rays, the dentist kindly addressed my dental issue. However, he was unable to fix my tooth because the front office staff had not verified that my insurance would cover the necessary procedure of gluing my tooth back into place. This experience made it clear that the person at the front desk played a crucial role; without her completing the eligibility verification, the dentist could not proceed with any treatment. Moreover, I noted the overall atmosphere of the office, which fell short of my expectations. With an empty waiting room when I arrived, I was surprised by the receptionist's focus on personal conversations rather than patient care. After waiting 30 minutes, I noticed she was still eating lunch, further adding to my frustration as the only patient present. Beyond staff interactions, the waiting room itself contributed to my unease. The decor was uninviting, featuring cheap rubber plants and an overall unfriendly ambiance, which heightened my anxiety about the dental visit. Given the revenue typically generated by dental practices, I believe the environment could greatly benefit from improvements--such as incorporating real plants and more aesthetically pleasing art--to create a more welcoming space. Ultimately, I rated this experience four stars due to the professionalism and kindness displayed by Dr. Duffy and April. Without their exceptional assistance, my experience might have warranted only a one-star rating. However, the delays caused by front office inefficiencies were significant and warrant attention for better patient care in the future. By the way my appointment was 3 pm by the time we finally left the office was busy!

The gaslighting i received from Dr Garry is unacceptable. I have a dental problem and now im…read morerunning a fever only to get no help. So I guess im just supposed to wait out the fever? No. Ridiculous in my opinion.

Without a doubt, the best dental office I have ever experienced. They are friendly, accommodating,…read morereally speak with you to ensure a full understanding before developing a treatment plan. They have state of the art equipment and practices. I always feel like I am in expert care with everyone from the front desk staff, to the hygienist, and of course Dr. Sang. Do your family and friends a favor and bring them here next time they need any dental work!

The initial visit was great. When I needed something major done, the "bed side manner" was less…read morethan desirable. There was no explanation regarding the steps to the procedure, the dental assistant forced something into my mouth without asking me to open it, and I wasn't given instructions on what to do going forward until the next visit. Please take the time with each and every patient to explain what is going on and what they can expect.

I made an appointment here to get a 2nd opinion on some work I needed done. I felt 100% heard and…read moreseen by the staff and dentist here. I made an appointment with Martin Dentistry because of so many great Yelp reviews. Even though it's a 35 minute drive out of the way for me, I would 100% come again for future cleanings and dental needs.

Very "memorable" experience…read more I booked my appointment months in advance and confirmed when prompted. Somehow, the appointment was changed to another date after my confirmation -- with no call, no explanation, and no notice. Impressive system. I drove nearly two hours in snowy weather and arrived on time, only to be told my appointment no longer existed that day. When I calmly showed proof and tried to explain, the staff's response was eye-rolling, visible impatience, and zero effort to help resolve an error that was not mine. I was left feeling dismissed, unwelcome, and frankly uncomfortable. I can't say why I was treated that way, but it's hard not to wonder whether appearance or background played a role when basic courtesy and professionalism disappear so quickly. When I asked for their names to document the incident, they refused and told me to leave. If accountability, communication, and respectful treatment matter to you, I'd suggest confirming things multiple times -- and maybe still prepare for surprises.

I went in for a limited evaluation because of a dental abscess. They were able to get me in quickly…read moreand the staff were very friendly. I was referred out to have a root canal and then scheduled to get my crown. Communication from everyone made things go well for me. They took great care of my dental problems.

This is my favorite dentist office ever! Dr. Mark Sherer is an incredible dentist, and he is very…read morethoughtful and personable to his patients. I have been with him for seven years now, and honestly, I look forward to going to the dentist for my regular cleaning. All of the office staff is kind, fun, and nice to talk to. I really enjoy my dental hygienist. She does a great job. My teeth always feel clean and good. I recommend everyone to come to this office. I have recommended multiple friends and they come here for their dental needs and are very happy with it.

These people are absolutely amazing. I switched to them a couple of years ago because the Dennis…read moreI've been going to retired and I hated his replacement. I have a little bit of Dentist anxiety and these people are absolutely amazing. They talk you through everything and they're very gentle and they make the whole process as palatable as possible, highly recommend them. It's a multi generational practice and all of the Catton's are fantastic.

Great experience everytime I've gone. The hygienist Janet is super friendly, dr catton is quick and…read moreefficient. Front desk staff also very helpful. Always got excellent dental care here.

I went to a Kolman Dental recently because I was referred by a friend. I was having some unexpected…read moretooth pain, and they got me in quickly. Because of Covid, I hadn't been to the dentist in a while, so I was really nervous. The office staff is super friendly, and Elizabeth, the dental assistant, definitely put me at ease. Dr. Kolman is extremely friendly and personable with a great bedside manner. I ended up having to get a crown, and so far the process has been painless and quick. My husband and I have found our new dentist, and so close to home! Highly recommend.

I sopped in to Kolman dental today for my biannual cleaning. The staff there is so friendly and so…read moreprofessional. I got my Teeth cleaned in a quick and timely manner with no waiting whatsoever. I have been going to Kolman dental for years back before it was calm and down on when it was Klemen dental. It has been a seamless transition with a new doctor and some new staff. If you're looking for a good dentist that has friendly staff and are very professional I highly recommend Kolman Downtown.

Dr. Crow and her staff are absolutely wonderful. I would highly recommend her office to anybody…read morethat wants a very sweet and kind dentist. She explains everything to you as she is going along. Made me feel very comfortable.

Dr. Crow and her team are wonderful. I've been coming here for 2 years now and always looks forward…read moreto my appointments. Adam, the dental hygienist, is friendly, approachable, and thorough with the cleaning. They offer early morning appointments, I've booked a few at 7:30 and am usually out by 8:15! I am always impressed with the services here and quality of care provided- and the view isn't bad either!

My regular dentist couldn't get me in and I had lost a huge filling in a front tooth that needed…read moreimediate attention. I was able to get an appointment for a few hours later in the day. I expected a hole in the wall, dingy kind of place. What I found was a welcoming light, airy and modern office. The staff was friendly and answered my millions of questions very patiently. The dentist did great work with minimal pain. He even took the time to try and calm me down since I am deadly afraid of dentist and any kind of dental work. I have to say that the experience here was so much better than i anticipated. I would highly recommend this place. Especially if you have an emergency.

A terrific experience! Warm, welcoming environment and a gracious, courteous staff! The free…read moreinitial consultation was very thorough and examples of various devices were available for examination. Each potential service was explained in detail with any questions answered. Payment plans were discussed and every consideration for a "best possible" experience given! Definitely recommend !