New Gen Plumbing provided exceptional 5-star service from start to finish. I booked my appointment…read moreonline, and the team was incredibly responsive, answering all my questions regarding an urgent valve change for a dishwasher replacement. Jesus and Juan were true professionals; they arrived right on time and provided a courtesy call beforehand. They clearly explained my options--comparing a full replacement versus maintaining my current setup--and even took the time to answer questions about my water heater. I highly recommend New Gen and will definitely be reaching out to them for my upcoming water heater replacement.

Finding very competent technical service providers that can diagnose and repair on the spot can be…read moredifficult to find. However, I've found New Gen Plumbing to be just that trusted company I needed. They are very responsive to calls and placed a very knowledgeable technician at my home with 24 hours. My water heater issues were quickly resolved with very reasonable prices. The technician offer valued information on prevention that could eliminate future failures. Thanks for being both reasonable and competent.

This company was very professional in all aspects of their repair services. Dalton and his partner…read moredid an outstanding job repairing my plumbing issues. They were very competitive with their pricing.

Zach and Aaron just left our home after adjusting our kitchen faucet and replacing a bathroom…read morefaucet. They were courteous and professional, and we couldn't be more pleased with the results of their work. Both jobs were a challenge due to the age of our home, but they did a great job. Thank you, S and B!

5 stars indeed! Very professional and friendly…read more I would definitely recommend calling them if you have any plumbing problems.

AMAZING service, quick and easy. Very transparent on price and got a great quote, $200 less than…read morethe original quote received from a commercial plumber.

Antonio did a phenomenal job and came to the house right away. Antonio did a thorough inspection to…read moremake sure everything was working and explained the issue simply. Thank you!

Terrific company! Very responsive via Yelp message, even late at night. Quick appointments. Fair,…read moreflat price agreed to up front. Denis fixed my drain clog in no time and even showed me how to prevent it in the future. He went above and beyond. Highly recommend A++++!

Definitely recommend. Much more affordable than any other plumbing companies in my area. Fast and…read moreinformative

Had a drain clog in the kitchen. They sent a guy out that was not capable of fixing the situation…read morebut served as a wing man to bring somebody else out. It was a simple job put they wanted to get more revenue. I told him to leave.

It had been almost 15 years so it was time to replace our gas water heaters…read more Water heaters had started to make that loud knocking noise which is a sign to shop water heaters. I looked online and called and got estimates from several plumbing companies and then found Houston Water Heaters. I called and was greeted by Lisa whom was so nice and listened to my needs. I told Lisa that I needed an estimate for 2 gas water heaters that are located in the attic of a 2 story house. ( attic & 2 stories at time are extra charge) Lisa transferred me to talk to a gentleman named Steve, which In continuing our conversation I found out was the owner. Steve answered all my questions and told me more than the other plumbing companies had told me. Steve and Lisa listened to ALL my questions, which to me is important. I decided to put my money and trust in Houston Water Heaters as installing Water Heaters is ALL they do, so I felt confident that they knew what they were doing. I got an estimate and added the install day to my calendar and waited. On the day of install the 2 gentlemen called to give me an arrival time. They showed up, did the install and got us up to code with the guild lines of the city that we live in. Daniel & Zach did a great job and we got a 1/5 year warranty included in the price. We paid when the job was done and we are happy with the job they did.

We have used them twice to replace 4 water heaters total. We probably need one or more replaced…read moreagain and I highly recommend this company. They were professional, punctual, informative and did great work. They also cleaned up well when they were done. It has been about 10 years and I hope they are still the same. Their prices are about the same as others...meaning they are competitive and not too high.

Had a great experience with Kim. He installed a new valve and quick connector on my gas line for my…read morewhole house generator. He also replaced my old hose bibs around the house and upgraded the plastic valve on my water heater to a solid all metal valve. Kim was punctual, straightforward, and honest, with very fair pricing. The work was done quickly and professionally, and everything works perfectly. I highly recommend Kim and Drain Control for any plumbing or gas line work.

Kim gave me a fair price and came out very quickly. He stuck to his price and while he was here he…read moretook care of another item needed and the price was fair. He was very polite and professional. I will use him again when needed

Quick response, on time, professional work and reasonably priced. Very good company.read more

I had called several plumbing companies in the area after my broke in the wall during last weeks…read morefreeze. They actually answered the phone and put us on their list. They got back to us sooner than expected and showed up earlier than the appointed time as well. Alex was our plumber and he was very careful in the procedure he took to fix our issue and minimize any damage to our house in the repair process. Very satisfied and felt that the charge was a bargain under the circumstances.