It's suspicious that this company has such high reviews. I had the unfortunate experience of having my appointments canceled three times. 1st time saying that the morning appointment took longer than expected and he would be delayed until the afternoon. 2nd time saying that he was very sick and could not make it in the afternoon and that the following day at 12pm would work. 3rd time, calling and texting me at 8am the next day saying that he needs to move up the meeting from 12pm to as early as possible or else he would not be able to make it. I can understand all the reasons for not being able make an appointment, but 3 in a row with times that the company suggested themselves is very disappointing. read more

No wonder Drain Flow has such amazing rating! I had the first hand experience with Anthony to fix a leaky kitchen faucet. One phone call and within 12 hours the problem was fixed!! I was truly impressed with how quickly he was able to come in. He even had the faucet replacement (different options to choose from) although I had my own replacement but it was great to know how well equipped he is. Thank you for such a great service. I hope I won't need you again(:) but if I do, I have peace of mind just knowing that I know someone amazing to take care of such things. read more

We've worked with Tony a few times and can vouch for his service. Always responsive and communicates the issue well (even on long holiday weekends which is when problems always come up!!) - appreciate his willingness to troubleshoot. Thanks Tony for the great service! 5 stars read more

Tony and Ralph are absolutely amazing. They are both incredibly professional and technically adapt. We have had Tony do work at our house before and of course, he did a great job. I should have commented before, but I didn't. I called him again this morning to see if he could help me out. He had an incredibly busy day, but said he would still fit us in. We are getting ready to enjoy a snow/ice/rain storm, it has already started to snow; but they still came out on a Saturday with these challenges. Tony could have told us no, but he still came out to help us with our issue. He looked at the situation and figured out the best solution. It took minimal time and the issue has been resolved. His prices are incredibly reasonable; yes, you may find someone cheaper, but you get what you pay for. I have made that mistake before and never again. I will only use Drain Flow moving forward. read more

This is by far the best plumbing company I have worked with. They deliver exceptionally results everytime they do work at my humble homestead. Today they conducted some preventative maintenance and training of boiler operation. They were honest about, which leaks I did not need to worry about, and they assisted in removing a lot of air from the pipes. They preformed a generally inspection and gave my system a clean bill of health. Additionally, the pricing was highly competitive. I have worked with Drain Flow in the past (always with great results), but I wanted to get market pricing info, so I called around, and Drain Flow was by far the best choice. read more

I'm a heavy Yelp user for food/booze/social stuff when traveling in strange cities for work and tend to stick to Angies List for contractor/service stuff. Not the case today -- so so so glad I found these folks on Yelp after a few frustrating AL interactions with other providers. Same day service; fast and timely interaction via text messages and a fixed fee for solving a nasty slow drain problem in one of the bathrooms. Super friendly and full of advice while onsite as well. Fantastic all around. read more

My parents recently bought a house in JP and I moved into their basement, as all 31 year olds should. Within the first few weeks, the boiler sprung a leak. Drain Flow were the first people we called, but by the time we actually spoke to Anthony (we were calling a million places at once) we had already spoken to a bunch of other plumbers. Anthony quoted the lowest price AND sounded like he was the most in control of the situation. It also helped that he was the friendliest and installed the boiler the same day. There's not much else to say. He provided an excellent service, he was extremely friendly, and while I don't hope that we have plumbing problems anytime soon, it's good to know that he's there. read more

Our shower was coming out hot, without being able to adjust it to warm or cold. Anthony came in & solved the problem in 30 minutes. He was prompt (got here when he said he would be here) and asked the right questions to find out what we needed done. I highly recommend them!! read more

If you have a plumbing problem, Anthony is the one to call. On a Sunday night, we suddenly had a drain blockage in the kitchen and bathroom. I gave Anthony a wake-up call at 6:30am on Monday (today), spoke with him, texted him my address, and 2 hours later the problem is fixed. What more could I ask for. He gave me a few tips to prevent the blockage in the future. Great job! read more

Anthony Z. of Drain Flow Inc.,was very easy to schedule and work with . He and his co worker were friendly, professional, efficient and quick. Iam very happy that I found them on Yelp.This was a positive transaction. Thankyou Anthony And Darrell. read more

We had a simple leaky shower faucet, which is admittedly a pretty low-priority. After another plumber made an appointment, but then bailed on us, I found Tony here on Yelp and gave him a call. There were quite a few things that impressed me. 1. Tony communicated with me via phone and text. Texting was especially helpful, because I could coordinate with him while going about my day. I was also able to text him a photo of our faucet, so that he knew exactly what the problem was, which leads to my next point. 2. Tony and his partner showed up on time, as scheduled, and were fully prepared for the job. This enabled them to accomplish the task quickly and efficiently. Again, this was a simple task, but we all know how one plumbing problem can unveil any number of other problems. I was impressed with their professionalism and efficiency. 3. Tony and his partner were extremely personable. They were both kind and polite to me, as well as friendly with my large dog. She can be nervous around new people, especially in our home and with tools in hand. They took the time to sit down with her, pet her, and set her at ease before they got to work. As a result, she was much more comfortable with them than she usually is with contractors. I will absolutely be calling Drain Flow for our next plumbing need! read more

Water heater broke down and Tony replaced it immediately, the day before Thanksgiving. Very fast communication, installation, and good pricing. Incredible to work with, I'll use him again. read more

I have been depending on Tony ever since I bought my house. Initially hired him for a pipe leak I discovered three days after moving, fixed that pretty well (it's been four years). Today he came because one of the metal pipes going to the boiler was leaking; I suggested soldering but Tony insisted in replacing, which ended up being a tough job. While he was at it he noticed an issue with the boiler which coincidentally started about a year ago after the oil company was here doing maintenance; I was waiting for their scheduled maintenance but Tony fixed the issue. Amazing! If you need a dependable plumber in a hurry, and you need a job well done, Drain Flow will get you out of the problem you're in! read more

We have worked with Anthony 2 times- once to replace a broken garbage disposal, and another to fix a burst pipe. I cannot say enough good things!!! Anthony was very responsive (via text), and kept us frequently updated on his arrival status. I really appreciated how professional and patient he was- as in, how much care he took in making sure that things weren't tossed/thrown about in my house to get to the problem area. Afterwards, they even cleaned up and put everything back in its place! Mind you this was 11 PM-ish on one of the coldest days of the year, and they had pretty much been running all around town the entire day dealing with issues. On top of everything, they were very friendly and pleasant and made the whole ordeal a lot less overwhelming. I will continue to use his service exclusively!!! Highly recommend to everyone. Trust me, it's hard to find good plumbing services, especially in the area where I live (Somerville). I used another local company last winter, and it was horrendously expensive and the men were pissy/rude and the work was sloppy. GO WITH DRAIN FLOW! read more

Tony is excellent. He solved an issue that was really stressful for me. Good communication, professional and very fair. Look forward to working with him again. read more

Tony responded promptly to my text on Memorial Day and was over in a few days to fix a broken kitchen faucet. He was on time, and worked quickly. Despite some challenges, he finished the job and my wife couldn't have been more pleased. We will go with Tony again for future jobs, big and small. read more

We called Tony this morning to finally deal with our old screwy plumbing under our kitchen sink and have it set up for a garbage disposal. Tony answered right away and asked to send a few pictures to him so he could assess the issue. He gave us a quote immediately and let us know he could come by in a few days. Luckily, he was able to stop by only a few hours later. Tony and Ralph were amazing and after less than an hour he fixed our plumbing and installed a new disposal. Best part was that it was easier than he expected so he was able to charge us less than the estimate! Tony and Ralph were amazing and i would recommend them to anyone and the next time I need a plumber there will be no question who I will call. read more

Highly recommended! I was interested in giving Tony a try after seeing so many high ratings on Yelp, and am glad I did. Tony is a genuinely nice guy who knows plumbing, and he scheduled an appointment for less than 24 hours after my call. We live in a 1930's Cape that has a mishmash of old plumbing and subsequent repairs and re-dos, and Tony kindly showed me where our system's quirks are, and cleared up our sink and tub clogs of a lot of very old hair and accumulated sludge from our very twisty turny drain pipes. We're using screens in our drains now and hope to be able to hire Tony in the future -- for upgrades : ) read more

These guys were great- on time, quick service, and reasonable price. We've been in the middle of a kitchen remodel for 2 months, and when our counter FINALLY arrived and it was time to install our sink & disposal, our contractor's plumber did not show up- twice. After 2 months without a working kitchen I was not going to wait another week to *hope* that our guy would show the 3rd time, so I called Drain Flow and was able to get same day service. Highly recommended- I'd use them again for sure. read more

Amazing service! They arrived within an hour after I called about a clogged toilet. Unfortunately the problem costed $300 to fix. But it is understandable as the entire toilet had to be removed... Nonetheless the plumbers were kind and respectful. The found out the issue was paper towels clogging. He said this was most likely caused by previous tenants as I had just moved in. When writing the work order, he was specific in writing in a manner that showed the toilet issues were caused by negligence by the landlord to maintain standard toilet conditions. I will definitely call them for any future plumbing emergencies. read more

They are easy to work with. Got a schedule within 24 hours right away with no extra charge. Thought I had a leak on my bath tub all the way to the basement. They found out it was actually the kitchen sink. They changed a few item under my sink. Price was pretty reasonable. Had to call them back again as another leak in the basement happened. Tony came back within two hours, checked the pipe and found another source. He recommended I do it myself to save money as it is that easy to fix. He taught me how to do it and where to buy items. He left me sealing tape too. He did not charge me anything for this visit. Thanks Tony. What can I say? 5 star of course. read more

Call Tony if you need a plumber! Thank you yelp reviewers for leading us to him. He is extremely responsive and responsible. We had a toilet that was causing us problems since the day we moved in. At the point where it actually overflowed and started leaking through the ceiling to our first floor, we knew we needed help. Tony came over as soon as possible and spent a long time with us, figuring out the source of the issue (which included taking the toilet off and resealing it, getting a new flapper that actually fit, etc). Even though he had put in a long time solving our toilet, he still helped us with a small task of putting on our new shower heads properly to prevent leaking. Just such a helpful guy! When the toilet acted up again the next week, he sent his assistant over the next day and fixed it again for free. We have had to call him back a third time (seriously, this toilet is a pain!) and he solved another problem once again. His prices are reasonable, he's really responsive and he's a cool guy so I'll keep calling him back. read more

I have heard horror stories of drain cleaners that overcharge, do shoddy work and don't care if their work holds up. I had a few issues and was scared to do the work of finding a GOOD professional - I thought it would be an arduous task involving a priest, a shaman, a pint of pigs blood, and some magic mushrooms. Fortunately, finding someone awesome only involved yelp and a good vibe. Tony was ready, willing and able to come over on a Saturday (he does NOT charge extra for work on days staring with S - BONUS!), and got right down to business. He managed to fix everything quickly, he was EXTREMELY hard-working, professional and thorough, and he gave us some education along the way. He even came back the next day to finish cleanup and check to see if any more problems had sprung up. I was SO happy with his work, and his rates were super reasonable. We're definitely using Tony in the future - it was a pleasure to find that there are still honest hard workers. Bottom line: SUPER hard worker, good rates, and an all-around great human being - if you need a drain cleaner, Tony's your man. read more

Anthony responded to my text on a Saturday morning within 1 minute. He was at our house about an hour later. Issue with the water heater resolved ASAP. Fair pricing too! Super nice and responsive. Highly recommend. read more

Anthony got back to us within 24 hours. He was courteous, thorough, and helpful. Although we hope not to use him again anytime soon ;-)), we would definitely call him again for plumbing, water heater, etc. issues. We would definitely recommend Drain Flow for water related home needs. read more

Saved me $900!! Tony and Abe were called to fix what we thought was a main drain clog... They arrived on time and were very professional. Tony checked the pump and instead of advising me to replace the pump at great expense... And which I would have happily done he fixed the pump in a matter of minutes and fixed the faucet in my kitchen. GRAND TOTAL: $125.00 Call them for any plumbing needs. I have them on speed dial now. read more

Awesome Service, easy to work with and will never BS. Straight forward and great turn around time. Was a pleasure and look forward to do future business with ya! Called him to what was bought to be a basic unclog of a kitchen sink and turned out to be his worst nightmare but he completed removal of all the grease and crap all the way out to the main line clear in up most of the house. Then required his services on a toilet that was leaking and he discovered the flange was rotted and gone causing the leak. He worked around to put a new flange because of a previous persons negligence. Call him and you won't regret it! read more

Prompt, efficient, and professional. Hot water heater blew out in Dorchester, they were by far the most reasonably priced and certainly the fastest. Tried calling several other services and no one could come for 2 days and prices averaged mostly double what Drain Flow provided. I will definitely be using them again for any plumbing heating needs. read more

These guys are great. And, they are local to my neighborhood. I called them, and they scheduled an appointment for the next day to fix my toilet. Arrived on time with a smile, and they fixed the toilet and provided me additional referrals for the work that I wanted to have done in my house. Very professional service, I would highly recommend them to anyone looking for a competent, honest local plumber. read more

I called Drain Flow because the plumber I used before didn't return my calls. Maybe it wasn't working out between us. I found someone better and cheaper, so that's what he gets. Tony helped me. He was quick to respond to me and was able to come check out my situation the next day. I just wanted to get a washer hookup installed. We scheduled a time, but he had to cancel. We rescheduled and he showed up early. It took them a bit longer and ended up being more work than expected, but this didn't change my quoted price. I'd totally recommend them. The only downside is that they don't accept credit cards. read more

Tony Z from Drain Flow is great. I have had him come to help me about 4 times with various plumbing issues. Once when my hotwater heater was broken and off warranty, Tony made the part to fix the unit and save me about $1000. Drain Flow is responsive to inquiry, fast to help, knowledgeable and courteous, give them a call. read more

Easily one of the best and most trustworthy people you can reach out to get a job done. Trying to find someone to work on your house is a headache because you never know who you can trust when it comes to this stuff but I reached out to Tony after reading all these great reviews and he didn't disappoint. He fixed a problem I had with a kitchen drain and a outdoor faucet! read more

Hired them because of all the positive "reviews" here, but I found Tony to be hostile. That being said, at least he was honest, hence the 2 stars. The work was ok. Didn't feel safe with him in my house, and I wouldn't hire him again. This is a real review and you've been warned. read more

I meant to write this review weeks ago but I was being pessimistic. I didn't want to review him right away in case our drain problem came back soon but it's been 6 weeks or so, and our shower has been running perfectly! We called Tony on a whim on a Saturday. We figured it's be a hefty price to get him in on such short notice and on the weekend, but we were desperate! We called him in the late morning and he said he could fit us in later that day! He came earlier than he even said, but still gave us plenty of notice! He was great with keeping us updated on where he was with his customers so we would know what time to expect him, which, if you're like me, is great, because I hate sitting around waiting for someone to show up in their time window only to have them hours late! The guys were quick and friendly and helpful with our questions about how to maintain our drain afterwards. The price was great for an emergency weekend drain fix (it ended up being just very clogged!). Tony was great with our dog, which is always important to me when I'm letting someone into my house, and I love it when somebody goes out of their way to pet my dog or be nice to him (we have a friendly, Boston terrier-beagle mix). So that's just a nice plus! We've had bad experiences with plumbers in the past and there were none we would hire again until Tony. I saved his contact info in my phone so we'll have him ready to call when we will undoubtedly need him again (we have a fairly old house). read more

We've had Tony come out now for a few things: hot water heater, a knocking sound in the wall, and today our heater. Always such fantastic service! The very best part? Each time he teaches us something, so if it's simple we can fix it ourselves. That is real quality. read more

Excellent service! On time. Quick. Even the price was great! Called them up on Tuesday afternoon after trying to mess around with drano myself (not good). Got here around 6:30. Went straight down to business and was done in less than half an hour. Anthony, took the time to explain a few things, and didn't even charge me extra (which I'd already agreed to) for calling them up late. Thanks! Can't recommend highly enough! read more

Great service! Today my bathroom drain clogged up and I called Drain Flow. I spoke with Tony who said he will come out in a couple of hours - as soon as he would be done with his current job. He showed up exactly when he said he would and fixed the problem in minutes. Very friendly, very professional, down to business no extra fuss. He also fixed my shower head because he noticed a problem with it - very nice touch. All this for $125 and on such short notice. I was very happy with the service and would highly recommend Tony to anyone in need of a plumber. read more

I have had only positive experiences with Anthony and Drain flow. I actually had to call him twice this week. I bought a new shower head but couldn't get the old one off., later in the week I had to replace my Garbage disposal. Anthony always gets in touch with you promptly. He's really helpful with pointers and tips to keep your plumming running smoothly. Very professional and friendly. Loves my cats too! It's great to have a reliable plumber. read more

Wow!!! Another amazing service Tony provided!!! My newly renovated bathroom sink drain clogged. I called my general contractor to fix, but 2 hours later with a huge disgusting mess, drain still not working... I "yelped", and found Drain Flow. I'm very happy with Tony's service, professional, efficient, meticulous. a) very responsive: I called, no answer, but within a minute I got a SMS stated that he was on a job, asked me to text back with my address and the problem. He then text back to arrange a time; b) efficient: Tony is very experienced. He came in, within 20 min solved the problem. He further explained what mistake my contractor made. c) meticulous: in contrast to my contractor, Tony meticulously cleaned up everything including the mess my contractor left behind. I have to say Tony's price is a bit on the expensive side, but I feel it worth every penny. If I could give 10 stars, Tony deserves a perfect 10! read more

Anthony Is professional, timely, reliable, honest, reasonably priced. I have used Drain Flow countless times for the last 8 years and have had only positive experiences! Thank you so much Drain Flow! read more