Excellent service Very prompt…read moreJob well done Customer service is friendly and helpful

Arrived on time, and was able to modify price when they saw the job was less complicated than…read moreexpected.

Eric Nelson Plumbing came out to replace my old toilet with a new Gerber Viper…read more Excellent work, excellent communication. They confirmed that the infrastructure, water pressure, piping etc. would support the new toilet. They were careful of my hardwood floors. They installed the new toilet carefully and quickly with attention to detail. Also, great price! I am very happy. My new Gerber Viper standard height toilet is a big upgrade.

Erik Nelson Plumbing was the first time we had someone work on our house. We bought our house in…read more2022, and before we could move in, there were a few things we needed to get fixed in our bathroom. We needed to reset our toilet, unclog our shower drain, and fix some pipes under the floor. They were in and out in one day and left our bathroom clean. They were extremely responsive and came quickly. They also were extremely communicative, letting us know what was going on with our house, what they needed to fix in the bathroom, and how much everything cost. They also gave us some recommendations on next steps. I would recommend this business for anyone with small to medium sized job.

Called to have a billing issue resolved. Worked with Mike Larson, satisfied with results. Work…read moreperformed was satisfactory, problem fixed.

We called Norblom Plumbing due to a broken outdoor water pipe. Due to how a previous owner…read moreoriginally ran the pipe it was in a very hard to reach and maintain crawlspace under the house. Paul from Norblom assessed the situation and came up with a more cost affordable and easier to maintain solution for us to close up the broken pipe in the hard to reach location and run new pipe (up to code) to the side of the house. During his inspection he also found an issue with our dryer vent not being properly hooked up which is not something we would have noticed on our own. He was right on time in his time window, was very friendly, took the time to explain things to me, and most importantly was in and out in a few hours. I would definitely recommend if you're looking for a professional to help with a plumbing issue.

Had a faucet replaced and a gas line repaired. Service was prompt and professional and priced much…read morelower than the competition. Would recommend and will use again.

Wonderful experience. In January 2024 (delayed review I know) our hot water heater was leaking and…read morespraying all over so we had to turn the main water off. Mike came out within a half hour of me calling and fixed it. He replaced the line that was leaking, but instead of just putting it back how it was (in an awkward position that possibly caused the leak to start with), he fixed the pipes so the water line would fit better. Also, when he arrived he was prepared with inside shoes and took his shoes off without me having to ask (some might not care about that, but it matters to me and shows courtesy) :) Overall we are extremely satisfied with the work and friendly, professional service.

The tec was friendly, personable and appears to have done a good job. However, he was here one hour…read moreand the cost was almost $700. This was to install a faucet that we provided and put in a new shut off valve. It is frustrating, when I called to make an appointment, the person could give me absolutely no idea of cost other than a trip charge of $99 to come. This makes it impossible to compare prices between companies.

We have had the Sewer Rat team out to our house before and were extremely pleased with the result…read more We especially appreciated their down to earth pricing and approach after having a "bigger name" plumber come out and quote us over $15k for redoing our entire system. Our annual main sewer line cleanout was $380 (a fraction of what we've had to pay for emergency services in the past, SUCH a deal) - we live in an area where our pipes are made of clay, so roots grow through the pipes and we need to get them cleared out regularly. We are going through a lot right now - we have an infant, I am postpartum, and our house is a mess right now, but the technician took it in stride and even talked with us about their kids. I appreciate the kindness and professionalism from their team and would wholeheartedly recommend this company to anyone in need of their services.

Thorough, knowledgeable and professional. Had some Northern Plumbing technicians in to look at my…read morewater heater. They did a thorough inspection, identified the issue and recommended a common-sense solution - what's not to like? Excellent work.

Northern Plumbing's prices are extremely high and the quality of their past work was extremely…read morepoor. They charged me a $250 trip charge while another plumber charged me a $40 trip charge. Northern Plumbing wanted over a $1000 higher price for the same water heater that a competitor charged me. The Northern Plumbing plumber that came to my home was very good, courteous and knowledgable but the current and past owners of Northern Plumbing overcharged me and the quality of their work was very poor. Buyer beware!

Mark is trustworthy and respectful, you can't go wrong I would trust him with any job. He has done…read moremultiple jobs here and will do the next job I have as well.

St. Paul Water had found a leak in our main water valve, the one ahead of the meter, in our 96 year…read moreold home . Mark from Focus was able to come out and take care of it, which is to say have the City turn off the water to the house, then GORILLA the 96 year old pipes into submission (no easy task), replace the faulty old valve with a new ball valve, city turns the water back on and all is well. Mark was great to work with and I wouldn't hesitate to recommend Focus Plumbing for any plumbing needs.

Dave K. (Tech 2666) from Roto-Rooter came out to our house yesterday to help us a resolve a…read moreplumbing issue. He was fantastic, friendly, and knowledgeable. He did a great job informing me of my options and helped me choose the best solution for my situation. Would definitely prefer Roto-Rooter and Dave K. over any other similar services. Thanks!

I used to use Roto router all the time and it was a decent service, but the last two times were not…read moregood. On the last trip out the plumber put a hole through my pipe and because I saved waiver there was nothing I could do about it. I still had to pay him for cleaning my drain and he was very nonchalant about the damage he did. I ended up paying over $1k to fix the damage. I would definitely not recommend.

Our long time home gave us a nasty surprise when our sewer line broke (due to old age?). I spoke to…read moreRon and Kevin, and they told me what I was getting into for cost on the project. While no one that I know budgets for a sewer surprise, the cost was reasonable for the work. The day the work was done, I tagged along with the crew just to see the whole repair happen. Everyone was a good sport -- truly great guys -- and they had the repair done and the street back to normal within 4 or 5 hours. The final cost matched the bid, and Ron even made extra stops to repair the sewer cap inside the house. A great experience for a situation we weren't anticipating.

Ron with Minneapolis & Suburban Sewer and Water went above and beyond to help my husband and I with…read moreour main sewer line issue. Ron came to our house multiple times, accommodated my complicated busy schedule, and was extremely knowledgeable, courteous, and most importantly honest about what we did and more importantly didn't need. Ron went so far as to connect with the City to help us document where our mainline connection was, personally verify it, and helped us to understand what, we as homeowners, owned. Five-stars for Minneapolis & Suburban Sewer and Water, highly recommend!