I had an outstanding experience at LaserAway Concord thanks to Kimberly. Despite being…read moreshort-staffed and facing scheduling challenges, she handled the situation with professionalism, urgency, and genuine care for her customers. Rather than simply rescheduling my appointment weeks out, Kimberly worked swiftly and strategically to find a solution. What impressed me most was her willingness to extend the generosity of her own appointment time to accommodate me and ensure I received the treatment I had planned for. That level of dedication and customer-first thinking is incredibly rare. Kimberly turned what could have been a frustrating experience into one that left me feeling valued and appreciated as a customer. Her exceptional service, positive attitude, and commitment to delivering the best possible experience are a true reflection of what great customer service should look like. Thank you, Kimberly, for going above and beyond. LaserAway is fortunate to have someone so dedicated to patient satisfaction and creating a world-class experience.

KarMarie is AMAZING!!! I can't explain how much I enjoy the services as well as the staff in…read moreConcord. KaeMarie is my RN & omg... AMAZING work as well as an amazing personality. She makes me feel incredible & exceptional work. I wont see anyone else, but KaeMarie. Jazzy is the BEST answering any questions you've & gets you the best deals on what you need. I trust their recommendations & feel 10yr younger every time I leave Concord Laser Away... if you want to feel & look your best... hats off to this amazing staff & services they provide. I cant say more. Simply THE best!! Don't look anywhere else!! I wont go anywhere else. Fabulous injection results & my omg... KayMarie got my lips cermetrical... perfectly... I guess I had more to say...lol Ask for Jazzy or Mimi to assist with any questions & KaeMarie as your RN... as long as I get in before you....lol From facials, botox, lip , lazer hair removal 5 Never been more happier with my results

Absolutely a must! Tee was very professional and had my nerves calmed by the time my procedure was…read moreready. The atmosphere was calming and clean. Prices are very reasonable! Thank you Tee!

T must Stand for the TRUTH!!! Not only is T very good at what she does she also keeps it Real with…read moreher directions on what you need to do to get the best RESULTS! Water is a Must: No to Low Carbs & Alcholol .... honestly that was the hardest part for me BUT SHE STILL Made BOOTY, ARM, Back Fat disappearing MAGIC . Her Music Playlist is Always Fire ... You definitely can "vibe out" here. I think her Booty Pop Game is Top in the area. I've only went to 1 other body sculptor (also great). Back to T; she offers many other Services, Their appointment system send ls confirmations so that's helpful, she also was flexible with rescheduling I did have to pay 1 rescheduling fee the 2nd time (no worries... just make sure you know it ahead of time it was only like $20 so not a big deal). T is super easy to talk to & EXPLAINS everything as she goes! Love that! She also has Sculpting PARTIES!! Tonight is the 1st I'm attending...Ill be sure to give yall an update. Oh my Husbnad Loves the little increase in volume this lil Booty of mine has gotten since going to T. I wonder if the lil pump will last I'll definitely keep yall posted. So if ur in the Antioch area and considering Definitely go. Oh she also has my arms feeling Extra Tight Oh and did I mention the "Wood work" feels Amazing... will put you straight to sleep ‍ So, don't wait send T a message and Go "Get It Righg"!! Oh tell her @DeeSexyWife Sent you!! Then go View my #YouTube Channel for the Best Sex & Relationship Advice! 18+

I have heard and seen the results of her work, and it's awesome. She's very professional and…read morepersonable, and the treatments are quick and painless. Yes! I recommend this business.

Really enjoyed my mini facial and massage. The Ambiance was great & the restrooms were clean…read more My only issue (for me) is that the main room needs better ventilation. (The air was a bit stale )

I have been a loyal customer of Caramia for over 10 years, and I can confidently say that it is the…read morebest in town. Sara is highly skilled and professional, always ensuring a relaxing experience. I have also gone to Caramia after I've been involved in car accidents or if I have a pulled muscle...this always helps! One of the things I love most about this place is its convenient location. After a soothing massage, I like to take a walk to the marina or down Railroad Avenue where you can find some delicious food, drinks, or coffee. It's the perfect way to complement the relaxation from the massage. I highly recommend this place to anyone looking for a great massage experience combined with a charming neighborhood to explore.

My initial visit was extremely disappointing. A staff member's rude response regarding my lack of…read morean appointment as a walk-in immediately made me feel unwelcome. I was unable to proceed or gather information. This unwelcoming experience ensures I will not return and cannot recommend your services, particularly for new clients.

AMAZING all in all!! Clean, professional staff and relaxing…read moresession! No pressure selling. I have my next appointment and I highly recommend!!!. Bennie QB 10/5/24

I purchased a $4,000 full body laser package from this business, and my experience has been…read moreextremely frustrating and disappointing. I've actually been a loyal customer for years and have even recommended friends and family here, which makes this situation even more upsetting. When I was sold this package, I was clearly told that I would be able to choose which body areas I wanted treated at each appointment. This flexibility was a major reason I agreed to move forward. However, when I recently called to schedule an appointment for a specific area, I was told that I must do full body treatments and cannot select individual areas, which directly contradicts what I was told at the time of purchase. On top of that, I was also told I could use a credit card for payments, but when they attempted to run my card, I was then told I had to use a debit card instead. This was not communicated upfront, and I had specifically clarified this before purchasing. I reached out to the business directly to resolve this. Someone from the facility did call me back and said that upper management would follow up with me, but I never received a call. It has now been over two weeks with no response. I made a good-faith effort to handle this privately, but the lack of follow-through and the inconsistency in what was promised vs. what is being delivered is extremely disappointing--especially for a $4,000 service. At this point, I feel that the package was misrepresented during the sales process, and the lack of communication from management only adds to the frustration.

Terrible customer service. SEV rescheduled my appointment less than 24 hours in advance because…read morethey didn't have the right nurse available. The new appointment they rescheduled me to the following week was too close to my wedding date, so after that I reached out to cancel it prior to the 48-hour cancellation policy window listed on their website. Despite that, they still refused to refund my $100 deposit. To make matters worse, I had been there the week prior for Botox, and when they charged my balance, they forgot to deduct the $100 prepaid deposit I had already made. The entire deposit process feels misleading and like a money grab. Very disappointing experience overall.

I have been seeing Laura for over a year to treat my stubborn hormonal acne and hyperpigmentation…read more I've always struggled with acne and its been a huge insecurity of mine. From day one, she took the time to analyze my skin barrier and map out a realistic treatment plan. She explains what every single active ingredient does during the facial so I am never surprised. My skin is noticeably smoother, more vibrant, and I rarely break out anymore. Highly recommend her to all my friends and family for she is phenomenal!!

I definitely recommend this place for tattoo removal. This is my update a year later from my last…read moresession. My tattoo is completely gone. I am so happy with the work. They did not scar me at all whatsoever. They took their time and I listen to the directions. Definitely tattoo laser removal is worth it if you really want something gone but also you have to put in the work as well. This place does have a Pico laser which is incredible better than a nano laser. When you do your research make sure you go to a clean place that's going to take care of you and not rush their way through. I definitely recommend them for facials as well. Do not pass this place up if you need tattoo removal.

Been a client for years. I did a bundle of sessions pre-covid and I am super excited to be back now…read morethat everything is safely reopened. Amy has multiple offices and has always been able to provide me with an appointment within a week when I have asked. Both offices I have attended are clean and comfy. It is an easy painless process you simply lay or sit and the lights are placed on your problem areas. She instantly wipes everything down when you are done and after the light session of 20 minutes, you use a vibration plate to help stimulate muscles as well. She has always been informative and kind to me. She has always provided me the Groupon deal in person if I call and ask so I don't have to deal with vouchers and junk.

Update: The services are very helpful. However shes only in San Ramon like once or twice at the…read morebeginning of the week(it switches a lot), so good luck if your schedule rarely allows for you to be out at those times in Alamo where she has a lot of customers and very little time slots. She wont be able to work with you on that.. I recently started a new job that doesnt give me any freedom to make the appointments so even though I still have a goos amount of appointments left,. I already knew it wouldnt be worth reaching out to her to work anything out because I tried before and it never works out. Dont even bother asking for a refund for the inconvenience because you wont get that back either.