Service is amazing! Chris, the Owner is amazing! My kiddo had a fidget pop, and he offered her one…read morefor free. He was very nice. Selection there's a lot of everything: Barbie, Games, Star Wars, Funko Pops, Legos and all sorts of things, stickers, pins and other items. His prices are extremely fair! Value- phenomenal! Highly recommend! & we will be back!

Owner is friendly and easy to work with as he was able to assess my legacy toys and offered…read morereasonable price.

Took my 12 year old son to get a Traxxas. We were not sure what we were going to walk into, knowing…read morethey are expensive but have a huge range in price. The customer service was great. The lady took me aside and explained the variety of cars and prices as well as explained what was what, while the man went with my son and his dad to look at the options. My son got to test drive one of the cars and made a reasonable decision on which car would suit him. He began talking about upgrading the motor immediately (an additional $100+) and the sales lady talked about being able to do that later. The sales people were knowledgeable, helpful, and friendly plus kept us in budget. Will definitely be returning.

It appeared they had a pretty decent selection of various hobbies ranging from kits of cars,…read moretrains, and planes to beanie babies and maybe trading cards for Magic or D&D (something of that nature). I've been out of model trains and slot cars for about 10 years now so I can't really gauge how good the prices were. I guess the impression I got was a good place to shop last-minute for your hobby needs. If i ever get the itch for the hobbies I used to be into, I'd stop back in here for sure. 3.5 stars.

If I could leave zero stars, I would…read more I really wanted to like Diamonds in the Rough. My first couple of purchases in August were rocky--127 cards on August 16th and another 19 on August 18th. The orders were bundled (a nice gesture), but the package was never shipped. The tracking number belonged to a completely different customer 1,400 miles away. After a month of emails, delays, and searching for cards that apparently "could not be located," I eventually received about 95 of the 146 cards I purchased and was refunded for the rest. Frustrating, but Shonn made an effort to fix it. Because he tried to make it right, I gave him another chance. I made two more orders in September--no issues. Cards arrived (still slower than any other dealer I buy from), but they arrived. Then came October and November... and everything fell apart again. 47 cards ordered 10/16 32 cards ordered 10/29 31 cards ordered 11/7 A shipping label was created on 10/31 and again on 11/14, supposedly combining all three orders. As of December 8th, USPS is still waiting for the package. Nothing has ever been dropped off. I've sent more than half a dozen emails--ignored. I called. I got excuses again: "I'm busy," "My employee is out," "I'm working on it." Meanwhile, we are approaching 60 days since the earliest order and I still do not have what I paid for. Here's the biggest issue: I don't want a refund. I want the cards I purchased. At some point this stops being "busy" or "backlogged" and becomes unacceptable business practice. I truly do not understand how this shop has a 4.8 rating on 165 reviews, because my experience--twice now--has been the opposite. I will never purchase from Diamonds in the Rough again. And if you choose to, at least go in with your eyes open--because this level of unresponsiveness and delay is not something collectors should have to deal with.

Anyone looking for fair pricing on Magic singles and sealed product should check this place out…read more It's basically a small warehouse with a very small store front. No table space, this is strictly a retail store. That being said, Shawn (owner) has always been friendly and their selection of singles is one of the better options within the greater Portland area, especially on the west side.

worst experience. Ordered a product that still has not come despite credit card charges. Emailing,…read moreand calling has netted NO answers. Now their phone is D/C'd. DO NOT ORDER FROM THIS COMPANY. Still trying to get my money back-my order has said "in progress" for over two weeks. BAD NEWS! What business doesn't answer their phone????

Just wanted to caution you that despite the good reviews this business gets on its own website, be…read morevery wary of ordering if you have any question of a return or if you don't mind that they include printed advertising for themselves and their affiliates on your product without your permission. You will not get your money back or any kind of restitution should you not want this advertising on your product, nor will you get a response to customer service related issues. Several other online businesses of this type which we have used recently and quite successfully, who appreciate the value of customer service, are www.finestationery.com, www.vistaprint.com, and www.checkerboard.com.

This location is absolutely priceless. I've been a regular customer for a few years while I use…read moreplastics on a big van project I'm doing. The customer service at this location is always top notch. Angie is always so friendly, and it has created a small town feel every time I come in because she remembers me. We always share a quick chat that keeps a personal connection that is lost in big box stores. Thank you Angie and TAP Plastics for keeping personal friendly service a part of our world!

I had no idea such a place existed until I really needed 40 feet of very specific plastic strips…read morefor the windows of our house. I called up Tap, told them what I was looking for, and they were able to recommend the perfect solution. Jack, the manager, is great - super helpful and friendly. He even cut a few sample pieces free of charge so I could take them home and get the sizing right. Once I placed the order, the pieces were cut and ready in no time. This is a business that proves plastic is fantastic.

This used to be my favorite LGS. They have large game nights and I enjoyed the atmosphere…read more Took a collection of mid-high value cards in, after they failed to respond to my emails. Waited a few days and finally got an offer on my cards. Offer was ridiculously low. I said no thanks, I'll come get my cards. As soon as I said I wasn't interested Steve was rude over the phone. Tried arguing with me about the value of the cards, their condition, etc. I told him I wasn't interested in arguing and would simply come get my cards. Went in an hour later and Lo and behold, some were missing. I mentioned this to Steve. I noticed his hands were obviously shaking. As soon as I said something about the missing cards he got extremely defensive. He acted like I had accused him directly (which I did not, I understand mistakes sometimes happen). He then tried to escalate the situation, raising his voice in the crowded store and yelling at me in front of dozens of people. It was Friday night, they were hosting a game night. Steve continued to yell at me, even as I walked out. Unprofessionalism, cards disappearing, and insultingly low offers seem to be par for the course, judging by the reviews. I'll be going to Guardian Games from now on.

Very friendly staff. They pointed me in the right direction for some cards my kiddo needed for her…read morePokémon deck. Will be back!

The Dusty Tiger is a hidden gem of a shop located near the Oak Grove Fred Meyers near Milwaukie…read moreOregon. Lots of different cool stuff to look at very reasonable prices. You should definitely check it out if you love browsing (and buying) fun things you never knew you needed.

David is always nice and accommodating and knowledgeable. If he isn't, he will admit to it. Great…read moreselection of a lot of different stuff and the prices are great. It's clean and neat and easy to look at. Great hours as well.

The owner's husband followed my child to the parking lot and called her a loser. The owner can…read morerespond if they want. They lost 4 weekly customers that day, 2 of my younger children and my older military kids. *owner only seems to respond to negative comments and be a total self loving ass while doing so :/

Awesome store with a great area for playing games of all types. They are very accommodating for…read moretournaments.