Angels Are at Driskell's Appliance & TV Replacing my older built-in dishwasher turned into an ordeal I never expected. After researching countless models and visiting the big-box stores, I finally chose one and ordered it online from a large warehouse club. I paid in full, scheduled delivery, and waited--only to have the installer arrive and immediately tell me he couldn't install it because my dishwasher was hardwired. Even though the wiring was right there, he refused, and then simply left. Trying to solve the problem, I called an electrician, only to learn that--because of the layout of my kitchen--a GFCI outlet under the sink wouldn't even be reachable. The dishwasher had to remain hardwired. No major store was willing to do that, so I had no choice but to return the dishwasher. I still needed one, but I was out of options. Then I found Driskell's--and that's where the angels truly are. Gail was my first angel. She didn't hesitate for a second: "Of course we can hardwire it. Most homes are." She then price-matched a competitor on an even better model--more features, better quality, and still affordable. When the first unit arrived with damage right out of the box and later failed, Natalie became my second angel. She took ownership of the situation immediately. Instead of making me battle the manufacturer, she handled everything herself and arranged a full replacement. She genuinely wanted me to be happy with my purchase, and her commitment went far beyond anything a chain store would ever offer. My replacement dishwasher is a gem--quiet, reliable, and beautifully installed. But the real treasure is discovering a local store that truly stands behind its customers. Driskell's earned my trust, my gratitude, and all of my future business. There's no question about it: the angels are at Driskell's. read more

Great products at a great price! Good customer service and always honest. Plus shop local! Always go to them when I need to upgrade my appliances! read more

We were in need of purchasing a refrigerator, washer and dryer for our new home. The big box stores Home depot and Lowes had delivery delays of 3 to 6 weeks (way to long). As we entered the store we were greeted by Mike he was very nice and pleasant (that's always a good start). We told him what we were looking for he showed us a few appliances at different price points and explained the difference. Mike is very knowledgeable and answered all of our questions. We purchased an LG refrigerator, washer and dryer. Our appliances were delivered in a week and a half. The store is clean and well maintained there is plenty of parking. The customer service was exceptional and made for a pleasant shopping experience. read more

Driskell's Appliance & TV - My new fridge - Appliances & Repair Near Me - Hanford, California

What an amazing place! This family business is a great place to get your appliances. We've bought our stoves, dish washers, and refrigerators from them for our houses and cabin. Natalie is so helpful and goes over and above if you have any questions and service needs. I won't buy any appliances from Hone Depot or Lowe's As I hear their service departments are a long wait and it takes a while to get your stuff. Driskells is locally owned and is truely there for their customers with their excellent customer service and prices. read more

I've been meaning to put a review....Driskell's is awesome. I bought a washer and dryer last year from them with great service, delivered right away and without a hitch. I then ordered matching set including a refrigerator, dishwasher, microwave/hood this year and again was super happy with the service, timeframe and delivery/installation. They are friendly, local and affordable to say the least. I have used them over the years and this is the two most recent transactions. Thank you Driskell's!! :-) read more

I'm giving Driskell's 5 stars due to their phenomenal customer service. It's really nice when a business goes out of their way for their customers by finding the appliance they need, returning phone calls, emails, & following through on delivery & installation. A special shoutout to Gail who went above & beyond!! read more

When we first moved to town, we asked several people where to go to get a washer and dryer. All said: "Driskell's!" Their prices are amazing reasonable for a non-chain store, BUT their service, professionalism, friendliness, guidance, and care are the reason we continue to go back...with no hesitation. The owners are hands-on and friendly. The in-store staff is helpful and informative. The delivery/service people have been nothing but over-the-top exceptional with patience, guidance, and service...they go the extra mile for you...without us even having to ask! read more

Driskell's has been a life saver for my clients and I! I'm helping a friend sale her home and we needed a new stove asap. Michael and Natalie the owners of Driskell's were very quick to respond my phone call, they had stoves in stock, offered affordable pricing and were able to install the stove very quickly. I called them one day and everything was ready and installed in the home the next day! They were very professional, friendly, helpful and understanding. I definitely recommend them and can't wait to use there services again! Thanks again for saving the day and treating my clients and I with so much attention and care! May your business continue to prosper today and always! read more

I really wanted to like this place. I needed a washer and dryer and wanted to put the money back into our local community, especially a small business considering the times (COVID). I had completely forgotten about Driskell's and noticed them again after driving down town. I called immediately to see if they were open and a female answered the phone. I proceeded to tell her that I was in need of a washer and dryer and would be purchasing by the end of the month. She seemed totally unenthused with my call. I actually felt like I was bothering HER. She proceeded to tell me they did not have the washer and dryer I was looking for and that it would take them months to get it in, which is fine. I was so surprised that she made NO effort to try and get me into the store to at least look at what they had. I would have been more than willing to listen to someone else's expertise about what I needed to purchase, especially if they could have shown me something better or comparable in my price range. Needless to say my $2,200 business went to Lowe's. I really hope that this business is able to make it, and if not I can't say I'll be surprised. February 2, 2021 Thank you for the response Gerard. I appreciate your offer of having me call the store, however I can assure you I will not be doing that again. As you stated, apparently Driskells is doing so well they don't beg for business. And please, let me say that I would never expect anyone to beg for my business, however considering the economy I would have expected someone to be a little more eager to EARN my business. Perhaps the wonderful ladies working there (whoever answered the phone) was having an off day. I am not here to defend myself as I feel completely justified in my review. Yes I asked a specific question, got a mediocre answer, and took the time to post this review because I was absolutely shocked. Whoever I spoke with basically made me feel they didn't need my business. I am just happy I was able to get a washer and dryer(somewhere else). No upset person here!! Good luck in the future! read more

They installed a full kitchen kitchen appliance setup and did a wonderful job. There installers do a great job as well as there sales staff! Thank you for everything. read more

Great deals on appliances and electronics. so far i have been super happy with my washer and dryer and my samsung flat screen!

Bought a dishwasher from them, I was a little worried that it was not name brand but the salesman told me it's mother company is whirlpool. I've had it for 3 weeks and it's incredibly quiet the last one we bought from Sears made a loud whooshing sound. Over all I am again satisfied and happy with another purchase from them. He mentioned that he's going to be a first time dad, and was very polite over the phone. My husband calls with questions and they are always knowledgeable about their appliances. When we are ready to get another oven I will come here. I almost forgot we bought a washer from them last year too. read more

I wish I could give zero stars! I called and inquired about a dishwasher and asked If they provided free installation with purchase the person first of all laughed rudely! At the end of the conversation I had to hang up the phone, he was rude, unprofessional arrogant and condescending! I was referred by my best friend and I was happy she was there when I made the call because it's unbelievable! His last words were "then go to Lowe's" in a very rude tone! After I mentioned in the past I've had free install with purchase of an appliance! Crossroads appliance is where I'll take my business! read more

We walked in on Sunday just before closing time (which I felt bad about). I needed a part for my dryer but decided to just purchase a new dryer. The people working were very friendly and helpful. They didn't mind that it was just before closing and the whole thing took about 10 minutes including them loading it into my van. I've also called looking for a part and they were very helpful on the phone. Best service around. read more

This is the second time we have shopped for appliances at Driskells. Top notch people here!! Wife and I have been in new house for a couple weeks with no washer and dryer because of flooring being replaced. Found out our washer and dryer would not work in our new house so we went to Driskells hoping we could get something in stock. As difficult as it was, they made things happen and got us a washer dryer set the next day and had it delivered. Above and beyond what was expected. Thank you so much!! read more

Driskells Appliance help me furnish my home with new appliances. They delivered and installed everything in a timely manner. They also even went out of their way to find me an appliance no one would carry. Very dependable unlike the bigger stores that promise a date and unable to deliver the day schedule due to being in back order. Definitely will use them again and refer to anyone I know in the market.! read more

I just want to say this store is amazing! I highly recommend Driskell's appliance store and Gail is the hidden gem within. When I first went in I was filling my washing machine with a garden hose and hanging my clothes to dry. My 20yr old Kenmores were done. Some people will go to great lengths not to go to a laundrymat, I am one. Gail took such good care of us and and went out of her way to make sure we were taken care of pre-covid. Fast forward 6mo later we had a house fire and lost everything. I knew right away that I was going to Driskell's for ALL of my appliances. We had to replace everything. The purchases were a bit tricky we were paying for everything in three different ways all in one order, cash, financing, and insurance and Gail never batted an eye. As difficult as it was she managed it all with ease even during covid. We knew it would be difficult with everything back ordered and limited resources. We knew it would take longer than normal, but Driskell's has been great, and Gail fantastic! We are still waiting on one last appliance (Speed Queen dryer) but it will arrive when it arrives. In the meantime Gail personally keeps me updated either with a call or texts even after hours. Nothing beats good ol fashioned customer service, not even prices which they will match. I'm telling you if you want good appliances at a fair price with personal customer service Driskell's is the place to go and Gail is the one to see. As long as I live in the area this is where I'll shop for my appliances needs. read more

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My large freezer started leaking water last night. First thing this morning I drove to Driskell's. I found the freezer I wanted. Michael wrote it up, with a promise I would get it later today. My freezer has medical food for my grandson. Michael had the guys plug my new freezer in at the warehouse so it would be cold for a quick food transfer when delivered. I paid at 8:30 am and had my new cold freezer by 1:30 this afternoon. Great service all around. The delivery guys are extra special. They helped transfer food. read more

I know I'm used to the "Main Big Name" appliance stores such as Home Depot and Lowe's. But I was fed up with going to those big chain stores and I decided to check Driskell's out. Let me tell you, I was extremely happy I decided on Driskell's! From the moment I stepped in through the doors, I experienced some of the Best Customer Service I had ever experienced. The staff was extremely friendly and knowledgable on their appliances. The owner of the store (Michael Harris) came out and introduced himself. Who does that now a days?! Very few places that I can recall. He answered all my questions and concerns I had. I let him know what a great place and staff he had and thanked him for his help. I prefer to do my appliance shopping at Driskell's from now. Driving from Tulare to Hanford won't be an issue for me since I know what kind of service and prices I'll be receiving. This place is that good! read more

I wish I could give them 10 stars. Just purchased a Speed Queen washer due to my Samsung being a lemon (outstanding washer after 10 loads the first day). I have been to the old store, but have never purchased anything from Driskell's before, went there because they are the authorized Speed Queen dealer, I will certainly return for my next appliance purchase. Here's why. Friendly customer service, right when I entered the store I was greeted and attended too with a friendly, happy disposition, not breathing down my neck and the hard sale. I knew what I wanted and was directed to it right off the bat, not hassles or hard sales. When I explained I was awaiting the decision by American Home Shield regarding my washer that could not be fixed after 3 visits and 50 days by Cal Valley Appliance repair. The owner Mike explained that the washer was in stock and could be mine today if I wanted to take it home, he would wait on our payment till later (What not treated like a I trying to steal something). That was 2:30 pm, when my wife got off work at 4:00 we went over at 4:30, we decided to purchase the machine and have it delivered. Mike said it was too late today but we can have first thing Monday morning, when I told him our address and asked financing, he said I know that house and we could work out financing later. We asked about interest free finance and were told to fill out the form and return at our leisure, the machine would be delivered either way. Are you kidding, that's not Home Depot or Lowes. Talked about it Friday night and decided let's just pay cash, went by the store Saturday and Mikes wife Natalie was even nicer, we paid and the delivery was set for Monday at 9:00 am. Machine came delivery guys were great, took care not the mess our house and were in and out in 10 minutes. My wife and I just want to say that we appreciate the service and trust in us, we are dedicated residents in Hanford and really like to spend our money at businesses in town, sometimes it hard as the owners don't always make you feel like an honest customer. I have slight OCD as I over research everything and try to save $5.00 when I in fact I spend much more gas and time. Well needless to say I will be back to Driskell's they have sold me with the service and friendly care, starting with the owners down to all their staff. Thank you. read more

Owner run business, is eager to help you get what you want and need. Lots of competition in this area is not a problem. Driskells offers a very good variety of various appliances and will get you almost anything at a very competitive price. Corporate conglomerates like Home Depot an Lowes cannot come close to or compete with the personal service that you will experience at Driskells. I recently got a new gas stove from Driskells. Driskells gave me new ideas like an over the stove microwave, giving me more space and a happier wife. All in all, we are extremely happy with what we got and the price. Installation was nominal and fair, not a fixed 'rip-off' like his competition. I'm brief, there is no better owner run ' mom n pop' place anywhere I that I know of. read more

I bought a stove for my rental unit from this place. I go to pick it up and there's a dent on the side of the stove. The assure me that a new panel will be ordered and delivered to me within a few days. I am on week number two and nobody has yet to even follow up with me. I called them today for a update and after sounding irritated the lady explains to me it will be one more week! Poor service to say the least... read more

I had an amazing experience purchasing my new oven. Mike was extremely helpful, actually texted pictures of exactly what I wanted and spent lots of time explaining all the features. driskells is my new favorite appliance store. I got a way better stove and he blew the big box guys out of the water. read more

I just wanted to thank Natalie and the staff at Driskell's Appliance in downtown Hanford. I was looking for a mini fridge for my office. I was disappointed with the selection and prices at the big box stores and my previous awesome experiences here brought me back! They didn't have the size I was looking for in stock but Natalie found one and had it in the store waiting for me the very next day. She said she was even going to try to surprise me with one in my school color but wasn't able to work it out. That was very thoughtful of her. Looking forward to my next experience at a GREAT locally owned business. read more

Just moved to Hanford wanted to shop local saw Driskele's. Decided to check it out and that was our best decision Natalie was very helpful we don't know nothing about refrigerators and she showed her knowledge and was very sweet. I actually feel in love with the LG but they didn't have the color I wanted she said "no problem" she ordered the style I wanted in the color I wanted. They delivered and installed it the guys are very sweet and helpful. I would recommend this local appliance store and I'm going to be a lifetime costumer. Very impressed:) read more

Loving my new LG fridge. The black stainless is beautiful. Love my new oven too. Thank you to Natalie Harris for the excellent service and to Loren for the prompt delivery. read more

Our interactions with this company was horrible! They did not come when they scheduled, they installed the appliance wrong, thus casing problems. They would not honor the warranty and said the installation/problem was our fault, that we must have done something to it. They do not return calls and the owners are very rude. I regret giving my business to them. I definitely do not recommend this Driskells to anyone! read more

I've purchased a television for my home, television for my office, and a fridge/freezer for my office as well; I've always been very pleased with any communications and dealings with all the team at Driskell's. They all are very eager and willing to meet all customer needs to assure complete satisfaction with your purchase. Very much appreciated, the family atmosphere is a huge plus for any customer. read more

I am very disappointed with the lack of customer service. When a problem occurred with my dishwasher, the owner did not even have the professionalism to return a phone call regarding the issue within a timely manner. When addressing the issue in person, he was very short and irritated. I am making it a personal goal to make sure everyone I know is aware of the poor customer service that Driskell's offers. I am very disappointed in their service since I feel that it is important to give my business to a local business, however, I regret my decision. Once a person purchases a product, we all know customer service is the key to a successful business. Driskell's certainly has not provided excellent customer service! read more