Amazing experience. From our initial contact and scheduling to the communication and service staff…read moreit was an 11/10. The workmanship was outstanding and my car looks amazing. Absolutely recommend

The recolored my fenders at the South Bend Auto Show. I didn't think they were that bad until they…read morewere finished. The surface reflected the lights like a mirror! That will help in future auto shows. Thanks for a job well done.

Great fast service! It was hard to tell where the entrance of the place is. Basically you drive up…read moreto the garage door (which is supposed to be open) and then pull up inside. There's a sign that says you have to honk. It's quite tucked away. They did a great job cleaning and doing everything I asked. $10 for the wash and $2 more for interior, $5 for interior shine or tire shine or leather care. Awesome!

Looks super sketch from the outside, and waiting room makes you fear for your life, but other than…read morethe CASH ONLY transaction (with the actual price higher than the posted), this was definitely the best $23 I've spent on my car in a long time! The place is located on the corner of Sample/Sheridan, the entrance is a small driveway off of Sheridan. Pull up to the closed garage door and follow the sign: honk your horn and wait. They'll open up the door soon enough and wave for you to drive in. From there you can choose your services: a basic car wash includes vacuuming all but the trunk. You will need to take your stuff off the floor though or they'll ignore those spots. The trunk is additional to the posted $15. The wheels weren't washed, but the body was fine and their shop vac did justice to my husky's fur on my dark seats! I also added a small tip for their quick and efficient service! (And for making it out there alive!)

I took my brand new Toyota Tacoma over here. Do you have a tunnel cover put on and get it under…read morecoated? The guy inside the place was really friendly. Made it sound like it was no big deal. They ordered my cover. I took it down to them on a Friday morning. Let it sit there all day went down to pick it up and I noticed that they had not undercoat inside of the cab or the doors or anything so he told me that it was made out of aluminum. Then he got a magnet and figured out that it was not so I had to take it back in on a Monday morning to get the cab indoors coded and doing so they got spray all over the outside of my cab which they wiped down, which was OK but the gentleman who was doing it had undercoating on his clothes. Got to drive my truck out and left a big old black smudge on the back of my seat now granted this truck is only got 100 miles on it so they took it back in and did some stuff to get it out. Put a seat cover on it for me so I could drive home and when it dried, there was still a black Ish mark on my seat my wife and I worked on it to get it out. There's still a little bit there, but it's so light. You can hardly see it now, but that is not the point the point is my brand new car is got a stain in the seat because of what these guys did I don't know if they did a good job under recording it or not you gotta take it back in every year to get it touched up which they gave me a free one because of the trouble that I had and I'm wondering how many people have had your cars and trucks undercoating and they forgot to do a whole section of it and nobody really knows it. I noticed it because I kind of knew what I was looking for, but I bet you a lot of people really don't they seem to make good on what they did. It was a big ordeal over two days and like I said they got stain on my seat. I am not happy. My truck has got 165 miles on it and I got a stain in the seat already.

Fast good work! They had it done in no time very nice guy's in front , help answer questions about…read morewhat I was having done . Thanks

I found Auto Import Specialist a few years ago. After receiving completely awful service for my…read moreMercedes at the local 'beep beep' dealership, I needed a service center that was honest, fair, and that I could trust to work on my E-350 wagon. I have to tell you AIS fits the bill in every way! The service is exceptional, the guys are very customer oriented, and the work is stellar. I have been around awhile, have had many classic cars, and have been to many auto shops throughout the course of 60 years of driving. This place is head & shoulders above most. Take your car here if you want to be treated with courtesy, honesty, and fairness & want good work and great communication. These guys, Mark, Jeff, Joe and all the guys in back love what they're doing ... and it shows!

I am a 73 year old, widowed grandmother and I've had AIS work on my 2008 MINI Cooper S about 4 or 5…read moretimes now and am extremely happy with the service I've received from them. I feel my car is in good hands with them, they are honest, do great quality work and I feel I can trust them to keep my car being dependable for me. They will continue to receive my business! Knowledgeable, professional and trustworthy is what they are!!!! Karen S

Adam fit us in right away after a mouse had gotten into and lived for a while in my new car. Not…read moreonly did Adam clean the car the day that I contacted him, but he got the car immaculately clean and disinfected so I see no trace of the little critter's droppings. I highly recommend Adam's excellent service!

From the owner: I have been detailing for several years and my prices are one of the best in town I try to go above…read moreand beyond to make things happen and look the best I can

Their website does not let you cancel a subscription. I signed up last Tuesday and do not want to…read morebe billed again for service. Once through the machine it ripped off my side panel running lights. Below is their response to my cancellation request. It's ridiculous. "Please stop by and speak to the site manager. To cancel your membership, open the Drive & Shine app, click on your Garage (icon at the bottom of the page). In your garage you will be able to tap on the vehicle in question, and click manage membership. This will provide you options to manage your membership, including the option to cancel. If you are still having issues, please speak to the attendant on duty at any Drive & Shine location." An EVIL company.

Great staff! Love my monthly package ~ worth every penny! Vehicles always look amazing, inside…read moreservices are excellent

Everything I need to get done with my vehicle i here and I will always go here. They are…read moreinexpensive and they will make sure everything is to you're liking before they are done. The timing is amazing they get your vehicle and get it fixed quickly. ​I have gotten my multiple things done . My right shock absorber and my bummer fixed and I'm happy with the outcome

From the owner: Here at Cool Guy's we offer affordable prices & Mobility to service your needs we work as a team to…read moreservice are clients to the best of our abilities & skills .we take great pride in helping and providing services for forms of life we offer a plan for your budget we enjoy helping you out no matter the circumstances thank you for choosing us to the job right the first time