Throttle assembly needed to be replaced on our Ford 150 pickup On a Saturday. Made several calls to…read moremechanics that were open on Saturday and all but one said they were booked Full. We told them we were from out of town and needed to leave on Sunday. Lubbock family auto said they would do it at 5:30 pm. So we took it to them and they replaced it for only $100 labor which was more than reasonable. I would highly recommend them. Very nice and friendly.

From the owner: Welcome to Lubbock Auto & Family Garage!…read more Looking for reliable, honest car care with a personal touch? At Lubbock Auto & Family Garage, we treat every customer like family. Full-service auto repair Trusted by Lubbock families Friendly, experienced mechanics Fair pricing – no surprises Whether it’s routine maintenance or major repairs, you can count on us to keep your vehicle — and your family — safe on the road. Locally owned. Family operated. Book your appointment today — we’re here when you need us! Call or message us now!

Our car broke down in Lamesa and no one there could fix it so we had it towed to Lubbock and…read morecontacted Trejo. They showed up on time did exactly what they said they were gonna do and at the price they quoted. I cannot recommend these folks enough!

I wrote a good review of this place. The next time I went they had 'adjusted' my price upward about…read more$30. I had since found better places to have my work done.

Out of town visitor (but went to Tech) A little slower than the "express" places but I knew they…read morewere taking their time and getting everything right. Very friendly gave us plenty of options of oil and different values! Good price for the money. Free car wash and hand dry

This is my family's go-to for car wash and oil changes and they've never done us wrong, although…read morethey never get everything quite perfect either. For oil changes they usually move quick, though they always have at least a short wait. They used to let you pull your car in and stay in it the whole time, but now insist on doing it for you. For car washes you sometimes have to go through twice for missed spots, but it's nice that they hand-dry here. Plus, you get a free wash with every oil change. The vacuums aren't the greatest on suction, but they are okay for a quick once over. The staff is kind of hit and miss. Sometimes friendly, sometimes not so much, but usually easygoing. Prices are about on par for similar services in town. I like that they are a good place to get everything done at once.

These guys are the only ones I trust with our vehicles. Professional and respectful,…read morerecommendations are accurate and factual. Birdsong Automotive is literally the best shop in all of Texas!

I do NOT recommend this business. My wife and I took our 2013 Jeep Wrangler to them for repairs for…read moretwo years. They were unable to find the issue, but often had other repairs (other than the ones we went in for) to do. In the end, I had to replace my entire engine, cadilidic converters, and all the hoses associated because they did not do basic engine care (secure the air filter cap, thus my engine sucked up dirt for two years). When confronted with the issue, they denied any responsiblity and were not helpful. They are incompentent at best and most likely negligent from our experiences. There were several other smaller issues we had with them too but I want to keep this short. -DMH

I was in Lubbock from Hobbs for a doctor's appointment for my medically fragile, tracheostomy and…read moreoxygen dependent infant son when my car inexplicably sputtered out and died in an intersection. I am grateful to have been referred (and towed) to an auto shop that was willing to squeeze me in on an emergency basis, despite being busy and seemingly understaffed. The lobby and restroom were exceptionally clean, the staff was very professional and courteous, and they were kind and friendly and welcoming in person and on the phone with everyone I saw them interact with, despite being busy. They were quick to diagnose and repair the minor issue that had been caused by an incorrectly installed fuel filter, and got me and my son back on the road safely. Now: to talk to the place that did my last oil change.

I visited Christian Brothers Automotive in Lubbock to get a full machine flush performed on my 2016…read moreChevrolet Colorado because of a common issue known as "torque converter shudder". The original factory fluid degrades and loses friction modifiers, which causes a slipping and shuddering sensation. I went in that morning and was quoted a little over $800 for a full machine flush. I originally stated it needed fluid for the 8-speed, which was incorrect; it needed a different fluid because mine has the 6-speed. It is cheaper, although not by much. I got an invoice later that day for an inspection and "transmission fluid diagnostic" for $150. They then went on to tell me the issue was my brake rotors, when it was clearly not an issue with the brakes. The shuddering happens when accelerating and shifting into 3rd gear, especially up inclines or after making turns. They do not listen to me and dismiss my reasoning, stating their tech is a 20-year qualified Chevy tech and knows what he's doing. Clearly, he does not, because this is an extremely common, well-known issue with many of these drivetrains. They stated the transmission was fine because they checked the fluid (which they charged me $150 to do, by the way) and said it looked fine. This specific issue cannot be determined by such a test, as the fluid appears fine on a test but is broken down microscopically and contaminated. I told them very clearly I would simply like them to do a full machine flush and call it good. They agreed. Later, I got an invoice for a "transmission fluid exchange service," which is NOT a machine flush, and it only replaces around half of the old fluid. They charged me around half of what the original quote had said, which was conveniently gone. They said it was because of the different, cheaper fluid. That fluid is slightly cheaper as previously stated, but not $200 cheaper. They copy-pasted the "11.2 quarts" of fluid it needs, which is the exact capacity and retrieved from a standard maintenance bulletin, into the new invoice and charged me for it all and only replaced around half of that. I tried to politely go in and state my case but was continually dismissed and lied to. I will never take my business back to this place and would recommend everyone else do the same.

So glad Neal opened this second location, now they are closer to me. Can't say enough good stuff…read moreabout Nick's! Lifetime customers! Quality work, reasonable rates. Nice people. Fair and Honest. Neal and his crew are the best in Lubbock!​

From the owner: Since 1976, Nick's Automotive has been the auto repair shop Lubbock, TX drivers rely on for honest,…read moreprofessional service. As a locally owned, family-run business now in its second generation, we're proud to keep your vehicle running at its best. Whether you're stopping by for a quick fix or scheduling a major repair, you can expect fair pricing, clean work, and genuine care from our experienced team.

They are honest and have fair prices. I had never gone to the mechanic without my dad and was super…read morenervous but they gave me no reason to be. They even told me things the dealership recommended me to do to my car were unneeded and would be a waist of money. Great genuine people!

Excellent is the perfect description. I took my truck to another mechanic. They charged me for…read moreone thing that did not work, then spent several weeks trying to diagnose the problem. I decided to try Jason and Excellent Auto. He had the truck for one day, and it is fixed; the problem is resolved. They are knowledgeable and fair. Thank you!

Had a pigeon problem and needed bird netting installed in apartment on 3rd floor balcony. Kevin…read moreshowed up on time and installed it. I was not able to be there. Just told him expectations. I .so pleased with the way it turned out. Will definitely be usi.g Kevin for future projects. Very dependable and polite!

Excellent work! Thorough, professional and detailed! Not a drop of paint spilled. Worth every penny.read more

We called and explained we needed a reprogram for keys & parameter reset due to putting in a new…read morebody control module. They sent out a tech who couldn't do the job because he doesn't have his own NAFTA password and didn't have the proper equipment. We had to put the old body control module back into the vehicle & program the keys to the it, since he couldn't do the parameter reset. The old body control module has water damage, which was why we did the repair! So it wasted our time & our customer's time. When we asked the tech why he didn't bring what was needed he said "the boss doesn't let that stuff leave the shop." He then told us we could call and let them know when the vehicle would be in Lubbock and they could program the keys and do a parameter reset to the new body control module...... At a DISCOUNT. Really?! I called for a specific job to be done, was assured it could be done, then had to reverse the repair in order to have keys work for the vehicle and instead of offering to fix the mistake or the unpreparedness that cost our customer & us time and money free to make the mistake right, we get offered a discount?! When I asked for the boss's name we were told Josh, but if you call and ask for him, you'll probably be told he's on a run, he doesn't answer calls because of telemarketers.....

Anytime unlock has made several keys for different vehicles and locks over the last few years …read more They are fast, friendly and get the key made correctly every time . I will continue using them for all my keys .

Best place to help you with your car. Great quality work at an affordable price. Please come on buy…read moreand check them out. You will not be disappointed.

Quick great service at a decent cost. Would use them again 9/10. Fixed my car in less than a day.read more