I really enjoyed my experience here. The staff is friendly, welcoming, informative and extremely…read morehelpful. I got the car I wanted at a great price with a great vehicle protection plan. The down payment wasn't too much ($1200) and my monthly payments are very affordable. To top it off, the car will be paid off in just 2 years. No hassle. No pressure. Straight forward. Easy. Usually the paperwork takes a long time at a dealers, but here it was super fast. Sat down, gave license, added car to insurance and provided proof then signed and out the door with the keys. It was seriously less than an hour! They know what they are doing and get it done fast. I drove old car home and they even followed with the new one so no second trips. Definitely did not have to do that and it was greatly appreciated. They offer many different financing options. I chose their in house financing. No issues or problems with any of that. Definitely the best buy here, pay here place I've went too and there was a few while car shopping. Kenner is AMAZING! You'll want to work with him! I would recommend them to anyone and if I'm ever looking for another car, they will be the first place I go to!

Biggest con artists I've ever come across. Lengthy review so bare with me…read more We bought a truck from this location which seemed okay until further inspection. They did so many cover up jobs to hide issues instead of addressing them and charged a price on the vehicle like it was in immaculate condition. For starters, the entire truck was covered in rust but painted over. They even went as far as to tape areas with major holes, then painted over it. After a month all the rust began showing on the body and we had to replace a majority of the undercarriage due to the rust, fix oil leak, AC leak, bad sensors, 4x4 broken, emergency brake broken, the list goes on. The exhaust was literally being held up by straps. Also found out today that if you finance through them, they charge all of the interest up front in your monthly payments and never mention that to you or have it written in your contract. Went to pay off the vehicle to find out the total price of the truck is still due, but my interest that's supposed to occur over the new several years is paid off instead. I asked specifically to the gentleman helping me sign the contract if we could pay it off early without penalty and technically he wasn't lying, but surely hid that fun bit from us. The mechanics offered to fix some minor issues like the sensors but their idea of fixing it was pulling old ones from their trash vehicles in piles outside. We waited for the mechanic to fix an issue on the spot and he had to google a video to know what he was doing and continued to tell us he was an untrained "self learner". After several complaints we were hit with "it's sold as is, sorry". They also don't have any sort of auto payment in place. You have to call them every single month to make a payment.. they keep record of your cards and your payments but require you to call to say "yeah use the same card and make the same payment". Absolutely horrible experience. First time buying a used vehicle and learned our lesson, a lesson that continues to haunt us. Save yourself the money and vehicle troubles and shop elsewhere.

Entered to get my 25,000 mile service. Very professional. Logan met me in the service bay,…read moreanswered my questions in a timely manner. Very polite. Finished early and thanked me for coming in.

Excellent dealership, not pushy and very honest. Easy to do business with and shop around.read more

I highly recommend Ultimate Window Tinting because they do an excellent job, are professional. As a…read morematter of fact Ultimate has done three of my cars and they all look great. I will not go anywhere else. Thanks so much for taking care of me.

I waited a few weeks before reviewing to see how the after experience went. And I'm pleased to…read morereport it's been positive all around! From initial quote, where the team even connected via text to have a clear understanding of my tint request, to the after service care, it's been great. The pricing is in line with most of the tint shops in the area (I quoted around) but this one was very friendly with zero pressure. Other shops would not allow me to partially tint and insisted I needed to do every single window on my vehicle at once. The service itself was very efficient. They matched the prior tint perfect, and the guys were very well informed. I truly felt like I was in expert hands and they kept it friendly and casual while maintaining professionalism. It was a quick turnaround and their appointments were timely. After a few days I started to notice bubbling on my windshield, I was worried because the windshield does not come with any warranty here but because the bubbling was on the edges they honored the repair, offered for me to come in same day, and I waited less than 10 minutes even though they had other appointments. I've had zero concerns and it's been great!

BEWARE! Beware of Carmax vehicles on test drives!…read moremy wife are two kids and I Were on our way home from dinner and got sideswiped by Mercedes-Benz SUV that happened to be a father and daughter on a test drive she was driving And The father was supposed to be driving he signed the paperwork So Carmax travelers insurance is not covering the damage to my vehicle because she was not supposed to be driving and the drivers insurance GEICO said they are not covering it because the daughter was driving even though we have a police report stating that they were at fault. so now I have to use my own insurance to Cover the $4200 worth of damage just thought I'd give a heads up to watch out for any Carmax vehicles on the road because Carmax won't do nothing to help you if you get hit.. Don't buy this one

No haggling over price is definitely a feature of CarMax. Had a great sales guy named Boris. In and…read moreout with a beautiful Highlander in about 2 hours.

Efficient knowledgeable great selection great people that care…read moreIf you're looking for a new or used vehicle, don't skip this one

Written $69,500 Certified Offer Issued - Repeated Redemption Attempts Ignored by Dealership,…read moreIncluding General Manager AutoNation Ford Sanford issued me a written $69,500 Certified Offer to purchase my 2023 Audi SQ7, valid for 7 days or 500 miles. Despite repeated documented attempts to redeem it, the dealership never responded. The offer expired. Because the offer was never rescinded or corrected, I relied on it in good faith. Being harmed when it expired through no fault of my own while the dealership remained silent is detrimental reliance in practice. AutoNation Corporate later claimed I was notified the offer was invalid before I attempted to redeem it. That is false. No documentation supports that claim. Their own conduct on March 4, when they called to schedule my redemption appointment, directly contradicts it. They offered $62,000 conditioned on a release of claims. I did not accept it. This is precisely the conduct Florida's Deceptive and Unfair Trade Practices Act addresses. Matter is under review by Florida DHSMV, Florida AG, and BBB. As a disabled veteran acting in good faith, I deserved better.

I wanted to take a moment to express my sincere thanks to John, Wayne, and Chris at Sensible Auto…read morefor the exceptional service I received when I bought my SUV. Even though when buying a used car "as is" and you folks being under no obligation to repair any mechanical issues, you willingly did and fixed the compressor for me at your cost. In an Industry where customer satisfaction can sometimes take a backseat, your professionalism, honesty, and kindness really stood out. I'm extremely grateful for the integrity you showed throughout the entire process. It's rare to find a dealership that puts the customer first in such a thoughtful way, I will definitely recommend you guys to all my friends looking to purchase a car/SUV. You've earned a loyal customer and I'll be back next time I need a car. Sincerely, Dee Holcomb

It would be a good idea to have a mechanic come with you to check out vehicle you are looking to…read morebuy. Had t replace catalytic converter. Had a mechanic inspect the Kia and that was the only problem. However it cost another $1800 to replace the converter.

The good was the sale of my car back to Subaru. The sale price was very good what I was hoping for…read more The bad I am owed a check back from the car sale. Was told the accountant was off and the check would be sent. That was on May 15th. Still waiting. I've called and left 2 messages still no return call. Very poor follow up.

I had my Subaru ascent for 60000 service. Kendall provided an excellent service, explaining every…read morepoint. That kind of service takes 6-7 on average and for the time being I was offered a loan car as a courtesy of Subaru North. My car got also a complimentary wash, which is highly appreciated. I am very happy with my experience, how smooth the car runs now and will definitely come back for my next car service.

We had a great purchasing experience on a CPO vehicle that was initiated through an inquiry on…read moreline. Our internet sales contact was Mackenzie who was responsive, easy to work with, and provided great service overall. The quality of the CPO vehicle was also better than some of their competitors. Of course when buying an pre-owned vehicle, the condition of the vehicle can vary. This dealership took definitely spent time prepping their CPO products. Their pricing was very transparent, no hidden dealer mark ups for an out the door price quote (which highly recommend for any vehicle purchases). The purchase process took about 45 minutes from beginning to end. Although the sales manager pitched an optional extend warranty, it was more of an educational approach take took about 5 minutes or so. I highly recommend this dealership, particularly Mackenzie!

Bought my car here some months ago. I love my car (not Acura/Honda) but the sales experience was…read moreunpleasant. I was basically trapped into agreeing to buy the car without seeing the monthly payment options. They do this by making you sign an informal paper to agree to buy the car if it met a certain guideline. I felt a little bullied and should have walked out. Good thing the financing worked out ok. Lesson here is to review everything and don't sign anything that's not formal. Safe to say I don't recommend this dealership and won't buy from them again.