Roy was very nice and professional. He came in the amount of time that he stated. Gave us some…read moreinsight on what to say when going to an unknown repair shop. So Thank you Roy. And if I need to call for help I will definitely be contacting you.

Roy and his team went above and beyond for my family. We were stuck broke down in the heat of I-80…read moretraffic with our 4 little kids. I called triple A, they told me they wouldn't be there until 9:00AM (it was 4:00 PM).I called Mene's, they came out with a tow and a vehicle to haul my family so nobody was left behind. They were supposed to close at 5:00 but they worked all night until 11:00PM on our car replacing the alternator and battery to ensure we would make it safely to our Grammy's 100th birthday party! We will never be able to thank these gentleman enough! A one of a kind family owned business. Remember to shop small business, I can guarantee you a dealership would have had us waiting until the next business day which would have been 3 days later. Highly highly highly recommend Mene's!!

I cannot say enough good things about Need A Lift Auto Towing Service and especially Jamie, the…read moredriver who helped me today. What started as a very stressful day turned into a much better experience thanks to his professionalism and kindness. I hit a huge pothole on I-94 near Gary, Indiana, which caused a flat tire and left me stranded on the shoulder with traffic flying by at highway speeds. I was on my way home to spend Father's Day with my dad, and this was the last thing I expected to happen. From the moment Jamie spoke with me on the phone, he was calm, reassuring, and genuinely caring. He made me feel like I was in good hands before he even arrived. Once he got there, he was professional, efficient, and incredibly courteous. Jamie then drove both me and my vehicle all the way to my dealer's service department in Illinois. During the drive, we had a wonderful conversation, and I was impressed by how warm, friendly, and compassionate he was. After many years in the towing industry, it would be easy for someone to become indifferent, but Jamie was exactly the opposite. He showed genuine empathy and treated me with kindness and respect throughout the entire experience. If you ever find yourself needing a tow, I highly recommend Need A Lift Auto Towing Service. Thank you, Jamie, for turning a difficult and stressful situation into a much more positive experience. Your outstanding customer service will not be forgotten.

If u get a tow from here (tow truck driver was very nice btw) DO NOT get ur car serviced here…read more Communication was terrible. My tire rod broke so I called a tow. They suggested I get it towed to their shop which I agreed too. They told me they will look at it, and give me a price before doing anything. It took two days for me to get a price or an update about my car even after asking multiple times. I asked multiple times for a price BEFORE working on my car they literally said they did the work anyway I have text messages showing me asking for them to not do anything work until I get a price which then the lady on the phone said "we already fixed it and THEN gave me a price ... which then they held my keys hostage because I was $5 short on payment, Because they wanted to upcharge me for using a card. I was yelled at by two different people. I stood outside their business for 30 minutes while they ignored me like children. The lady on the phone hung up on me multiple times. The guy at the shop told me "fuck u" I left literally shaking. I will never call this number again and I'll advise others not to do so or u might get ur car held hostage like I did. Like I said communication was trash, customer service was terrible. As far as getting ur vehicle serviced. But the tow truck man was nice

Thanks so much to NWI Auto for helping wih a flat on the Borman near the Cline exit today. My spare…read morewas flat & Roberto I think that was him, had a compressor in his truck & I was on my way in no time. I will be trying out his shop for sure to repay his kindness!

Great customer service, both Virginio and Roberto were absolutely amazing and very helpful. They…read morehelped us get a tire we needed and got the best deal on the tire as well. Will be back here and recommend to anyone

Wow, we were very impressed with how well our service was handled. Quick and easy check-in, very…read moreprofessional. Our work was completed WAY sooner than expected. Done right the first time !! We'll be back for other services for our vehicles. Totally happy with everything. No more 'big-box' service centers for us. Kennedy Auto Service will be our #1 go-to.

I got my breaks replaced by them Honest guys mechanic were…read morehelpful decent price I strongly recommend them

Fast response and very trustworthy! Pictures were sent when my car was ready to be towed and again…read moreonce it was dropped off at the auto shop. Fair pricing as well.

From the owner: Since 2020, Still Hookin and Hauling LLC has been the trusted provider for 24/7 affordable towing…read moreand roadside assistance in Hammond, IN. As a family-owned business, we take pride in delivering fast, friendly, and reliable services to meet all your towing needs. Whether it's local or long-distance towing, our team ensures your vehicle is safely transported across town or to another city. We also offer junk car purchasing and free removal services, making it simple to dispose of unwanted vehicles. Our mobile tire services, including repairs, rotations, and balancing, bring convenience to you. With over a decade of experience, we also offer Spanish-speaking services, ensuring clear communication with all customers. We proudly serve Hammond, Munster, Schererville, Highland, Merriville, Whiting, and East Chicago, IN, providing fast and reliable roadside assistance throughout the area. From tire changes and battery jumps to lockouts, our 24/7 services are designed to get you back on the road quickly. Whether you're dealing with a breakdown or need help removing a junk car, we're here to offer affordable, high-quality solutions with a personal touch. Our bilingual team ensures that both English and Spanish-speaking customers feel supported.