This piece of shit place half assed, my fucking brakes. I have an ABS light on after supposedly three days of labor and parts. Please look elsewhere. Do not come to this place. They love to rip people off and take their money. Is this how you run a business? What an absolute joke three days of labor just to have an ABS light on. This piece of shit place half assed, my fucking brakes. I have an ABS light on after supposedly three days of labor and parts. Please look elsewhere. Do not come to this place. They love to rip people off and take their money. Is this how you run a business? What an absolute joke three days of labor just to have an ABS light on. read more

As a woman, I often go into mechanic/auto care centers prepared to be completely taken advantage of. I expect to be told that I need services that I do not, or charged astronomically. This is NOT what I experience here. Liz is honest, kind, and fair. She bends over backwards to help her customers. If she doesn't get back to me right away, I know it's because she's giving the same kind of service to everyone that relies on this company. I thought I couldn't feel any more positive about a company until I heard about the kind of care this amazing human provided for my elderly mother. There are no words for the level of my gratitude. Thank you Liz- May God continue to bless you and your company! read more

Never answered the phone and did not return one call after leaving a message with their answering service

They did everything they promised on time no issues how do I say 65 characters about an automotive shop that changed two batteries for me I can't think of 65 things to say read more

I have been taking my 2009 Chevy HHR here since I moved back to El Paso..Liz her team have kept me driving & kept my car up to date on inspections etc.. Am so grateful for all the suggestions & work..I would never go anywhere else.. read more

I went to him and he charged me 4500 for an engine but originally told me the price would be 500 and now I don't have a car because the engine died two or three months later I don't recommend anyone going here. read more

I had a problem with my steering column and AC but was going on a road trip. Of course I waited til the last minute. I took my car to a place I had used before but they couldn't do the repair & I lost a whole day with them. That afternoon I called and spoke to Liz @ Coronado Auto Repair and she said yes they could fix my problem. By the looks of the parking lot I was afraid my car was going to be there a couple days. I dropped it off early in the morning and within an hour and 15 minutes they gave me an estimate for the repairs & the approx. time I could pick it up. My bill was a little less than the amount I had researched online. When I picked up my car Liz showed me my damaged parts. She handles the front of the shop but is also a mechanic so she is very knowledgeable. It is a little challenging to call back on the phone but once you are there you are in good hands. I was really blown away with the service they provided. read more

Unfortunately, my car has been extra hateful lately. But, I'm so glad someone recommended this place. They've been great! Each time I've brought my car in, they've been quick and efficient in determining what is going on & fixing it. They don't try to upsell me on anything or convince me to have other services done. As a single, young(ish) female, it is easy to get taken advantage of when it comes to car repairs. I've never felt that way when I've brought my car by & I greatly appreciate that. read more

I took my car in to find out about noises that I was hearing. After Liz made my appointment ( which I really appreciate) , I brought my car in and they performed a scan. There was nothing that they found and they suspect that it was either bad gas or just a hiccup of sorts. They did not charge me at all to check it and I deeply appreciate their professional and speedy service. Thank you! read more

Having graduated from needing only oil changes to real mechanical work, I updated my review accordingly, and boy do I have news for you... Where to even begin. (Skip to the *** portion if you want the issue that really did it for me) (There's also a TL;DR recap at the bottom). Let's revisit the Prius oil change I previously mentioned. I recant my statement saying they forgot to put oil back in the engine. However, that meant there was something wrong with my Prius, as having no oil after a month from an oil change is a true sign that something isn't right. After discussing the possibility of them not putting oil in the car, I said that if that wasn't the case, then it meant there was something wrong with the car, I'd like a diagnostic or to at least be told what could cause it. Got the car back after another oil change, they told me there was nothing wrong with the car. Same issue after less than a month, my 2010 Prius had consumed 99% of the oil and the engine was in serious stress. This could have cost me my car as we were moving and drove it 2000 miles in four days. By the time it got to it's final destination the engine was almost dry. I also paid a substantial amount of money for them to fix the squeaky front end, which they told me was old struts that needed replacement. So replaced the struts. Guess what, still squeaks. My alignment is completely off now too. *** But now the real issue that brings me to update this review: Long story longer: I took my 2007 Ford F-150 for repair, I knew it needed a "new" rear end, which is to say refurbished since the truck is old. No engine lights, good breaks, good sounding engine, the old mechanic in Colorado did a complete checkup and gave the truck a clean bill of health, except for the differential needing replacement, which translated as the whole rear end needing replacement. That's fine, I thought, I'll have them change it here before I drive this truck the 2000 miles for my move (and it was at the same time as my Prius workup, so no time to realize I needed a different place). They do the work in a little over a week, I get the truck back, but the transmission isn't shifting out of 2nd gear... uh-hmm. Also, it now vibrates like crazy. So I take it back in. Why do I suddenly need to change my transmission... ok, fine old truck (skeptical here). I brought up the horrible vibration and that was ignored. Fast forward to a reconstructed transmission (Day's Transmission review) and getting ready for my move. As I'm always DRIVING the truck, I was unable to see what was happening in the rear right wheel, but luckily, I was the passenger the day before we drove out of town... that right rear wheel was so WOBBLY that I was surprised the whole thing hadn't fallen off! Which then explained the horrible vibration. I guess what they call a test drive doesn't go past 15 MPH because they missed both the transmission AND the wobble. Now, if you are going down I-10 at the speed limit (80MPH) and your wheel falls off, what could possibly go wrong? Something as simple as making a giant groove in the asphalt, or catastrophic deadly failure. Longer story still long. It was of course a weekend, and a holiday weekend at that, so these folks weren't around. I was able to lift the rear end and make the wheel in question roll, making the wobble even more noticeable. I had no choice but to unpack the damn truck, rent a U-Haul for $2000, and park the truck which was supposedly ready to go back at Coronado Auto Repair. For the next SIX weeks, it was story after story of when it "would be ready," followed by excuse after excuse as to what the hold up was. SIX WEEKS. If I had a choice I would have taken the truck elsewhere, but I paid $1600 to have it "fixed" in the first place; so either FIX it, or give the money back. Did they actually fix it? I don't know, a friend had to pick up the truck which is STILL in El Paso thanks to that original delay. My favorite part in all of this, all of my phone call attempts were docked. They have caller ID, and they had my phone number. I know this too because after they realized my friend's number whom would call for me, they also started mysteriously not answering her calls. I had to have people show up in person to get any answers or hope someone would return my texts TL;DR Did not fix the Prius, did not check to see what the oil consumption issue was, or if they did they didn't tell me; I drove the car 2000 miles over 4 days and almost killed my engine because of it. Did not appropriately fix the rear end of my F-150, the 1st refurbished part they acquired was complete garbage, then kept the truck for SIX WEEKS while they "fixed" it, excuse after excuse. Cost me an extra $2000 in a U-Haul rental, and will cost me another $1500-$2000 to ship the truck to my new location or fly out to get it and drive it They also docked every single one of my phone calls I get Covid is causing everyone issues, but this was well beyond that read more

VERY knowledgeable husband and wife team, runs this busy garage. I started telling them my F150 was slowly leaking antifreeze. They finished my description by listing their suspensions just as I was. Talking in unison. It was a beautiful thing! So they LISTEN! They gave me a price to replace a "Better Idea" hose, with it's notoriously leaking hose clamps. It wasn't expensive, nor cheap. Reasonable. I was driving cross country and found them in El Paso on Yelp. The work was good. They were friendly, and HONEST! Highly recommend! read more

So killing 2 birds with one stone seems to be my motto this week. Took the kids to gymnastics open gym for $5 each kid at El Paso Gymnastics and realized after I'm due for an oil change. The gym had my number on file and assured me my kids were being watched over by instructors and I made my way to the car. I usually go to Costco for my oil change but since there's only one in El Paso, the wait is usually horrendous. I saw that the gym faced a autobody shop (Coronado Autobody) and I walked there and asked the mechanics if they had time for an oil change. They explained I had to go around to the front office and ask the receptionist, so I did. Wow, what I witnessed was CARE: Liz the receptionist asked and remembered every single client that walked in and what state of repair or disrepair their car was in. I felt like I was in good hands and then I spied a BEST OF YELP 2008 certificate on their wall, and my decision was validated. I went up and asked about the oil change not sure if they would take me 20 mins before closing. She was going to ask, but the nice mechanic came in and told her they would take me. Their prices were fair $40 for a standard oil change and $60 for full synthetic. They got me in and out of there in 20 mins. and it wasn't bells and whistles but seeing repeat clients and how much they trusted them made me feel sure they took care of my car as well. Another awesome small business in El Paso and #supportlocal read more

I took my car in today to get an emission check. There was no waiting and they were able to do it within a few minutes. The best part was aimed was not even charged to get th emission check. I went to BMW the other day and they were going to charge me $18.95 and they said it was a state fee. I highly recommend coming here read more

Liz C. not only is the best store manager i have met but an expert mechanic on her own.....so, when you bring a car in with an issue you can expect excellent service by the numerous mechanics. I have not experienced this quality and care in years. Will not go back to extending service at a dealer...ever. All of the numerous customers I met expressed the same sentiment: "this company takes care of its customers!" read more

AMAZING SERVICE EVERY TIME! Gotta love Liz! she took the time out of the busy shop chaos and explained everything that was wrong and how they fixed it. she even checked the brakes and fixed what was going on for my safety. amazing customer service. they are always busy which means good company! wouldn't recommend going anywhere else! love this shop and the people. thanks to Liz and Frank for helping me with my vehicle!! read more

*EDIT TO UPDATE: full description of the issue in pictures. They have already tried to defend themselves on google and all of my documentation (receipts, communications, etc) prove their lies. I do not and would never recommend this shop to anyone who needs anything more than a basic oil change or brake replacement. I am completely disappointed and upset over this situation and Coronado Auto's blatant disregard for ethical business practices. Due to character limitations, here is the most basic outline of the events causing this complaint: 1. We were given one price, and charged considerably more by the time the job was done, when the scope of work had not changed. Ethically, mechanics cannot charge more than 10% more than the agreed-upon amount without discussing it with a customer first. Neither Liz nor Frank did that. I have proof of this fact, and they refused to do anything to rectify the situation. 2. Coronado auto has had horrible communication. They do not answer their business phone, and the only way one can get a hold of them is by calling Liz on her cell phone, or texting her. Even then, it takes an enormous amount of time to get a response, if any, and this lack of communication is made a bad situation worse. There have also been several instances, specifically early on in this process and then towards the end when I was pushing for a completion date, where I was told that the vehicle was going to be ready by a certain day, only to find out that it was not. Bringing this fact to the attention of Liz and Frank, has literally not even been acknowledged once. 3. Coronado Auto his had my vehicle for 6 MONTHS, with no offer for alternative transportation. This timeframe is completely outrageous and they are now attempting to blame me for it regardless of the fact that my portion of the part procurement was handled in just under 6 WEEKS, and they had said part in their possession for almost 3 months before they began putting the car back together. read more

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Probably the best service I've experienced from an auto repair shop. Thanks for the help.

Been going there for many years with multiple vehicles. No place is better or takes greater care with their work. Liz is a walking encyclopedia of car repair and is extremely fair and honest. She is also very straight forward - which I appreciate it. I can't imagine going anywhere else for our work. read more

Very kind and courteous people. Liz was very helpful! I had to get a VIR done and they helped me right away. Here in TX I guess you have to get a VIR from any place that does oil changes. I'm use to going to the DMV/MVD and get it all taken cared of in one day. At least this place made this ordeal less painful. read more

Coronado Auto Repair does good work for reasonable prices, but the reason we continue to send our son to this shop is because of Liz! She is the absolute best. Dealing long distant with any repair shop is challenging (we are in Flower Mound, TX), but Liz makes it virtually painless. She is very knowledgeable, professional, friendly, polite, and essentially any other adjective you would like to see attributed to an employee. read more

Great Dependable Shop! Liz will take care of you and fully explain all work and charges before anything is done. The mechanics are knowledgeable and get the job done right the first time. read more

Quick assist for a walk in. They were not able to resolve my problem but did give me the info to another shop that could have! Thank you Liz

They set an appointment time and stuck with it. Even though the car had had a problem before, it couldn't be replicated. They did a diagnostic check, and nothing showed up, but they charged $0 even though they could have on account of their time. read more

I have been here twice. The last time I visited this place was January 5, 2017. My vw beetle was leaking coolant. They replaced a hose. Then after one whole week. I get my vehicle back and it over heats again. Ugh how frustrating. So I call and Liz answers and she says to take it to Auto Zone. Wtf!!! My bf told me not to take it back to them because they probably do not know what they are doing. Warning How many times have they recommend you to take your vehicle to some guy downtown for the transmission. ??? When that's not even a issue. So much for being a so called honest business. Hahaha never stoping there again or even reccomending this useless business. read more

Car repair feels like you hit the unlucky lottery. At least when you go here you know they will get you back on the road with the least cost possible. Liz will drive you home and you can even cry on her shoulder. Frank is honest and will ensure your car is safe and sound once again. Knowledgeable great staff read more

I have been taking all my cars to them for over 15yesrs. They have always done amazing work, at a very reasonable, honest price. I would not trust my cars to anyone else. They are always busy because they are excellent read more

Been coming here for a couple years now to the point I know many of the employs.I am very satisfied and can honestly say they do a good job here. read more

Like most people I have tried out a few mechanics, but by far these are the fairest most friendly of the lot! My wife and I have been here about 10 times and have always been treated with respect and complete fairness. They make sure the job is done right and will try to save you money on the way. read more

Coronado Auto Repair - Great work, great staff! - Auto Repair Near Me - El Paso, Texas

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Just look how busy they are, you can't even get into the parking lot most days; that say's it all. Coronado Auto Repair is honest and hard working, they have competitive prices and don't nickel and dime you with fee's. They don't just do a great work at reasonable prices, but they also take care of their customers. I wouldn't take my car anywhere else on the west side. Liz is knowledgeable, professional, and personable, and I have complete confidence in her and her mechanics. I have sent my wife, sister-in-law, and nephew here and they all rave about how good their experience was. They're extremely busy most days, so go early and/or be prepared to spend a few minutes dropping off and picking up... it's worth the wait. read more

Trustworthy auto shop! I take my car there for everything. Liz is awesome!

Awful shop, Took my Honda Accord to them 4 yrs ago and they ruined my engine, it had never been in an accident never had any problems with it or repairs, but oil changes and batteries, that's what I took in for had replaced the battery a yr ago it was dying so took back there since it was still under warranty, they called said my radiator needed replaced for 200 then they call ed back that it wasn't running any more!!! That all 6 cylinders of the engine were stuck!!! I took in for the battery only and they broke my car!!! I had to tow to my mechanic and replace the whole engine!!! Do not go there manager was awful and did not help at all! read more

Disppointed of late with their service. I wonder if something has changed with them since my last post? I had a repair on my vehicle that was not done exactly right and there was no excuse for the mistake they made. I always check out repairs from any auto mechanic as I don't trust ANY of them. I returned to have them correct the issue, which they gladly did (but offered no explanation or apology for the mistake). I think they are understaffed, too busy, certainly too busy to properly tend to the customers that come in the waiting area (don't go in on a Saturday unless you want a long wait). As I said in my previous post, it's a little better to have an appointment if you can get them to return a phone call. Realistically for El Paso, they are going to be about the norm for auto repair. Probalby not going there again. read more

Let Liz take care of you. came from out of town and stayed for the night got everything we needed for the car done in the next morning to hit the road with no issues. read more

I've been coming here for years after being scammed by both a dealer service operation and an independent setup...Liz is just wonderful, and the guys are super nice and, better, SKILLED! I have confidence in their work, which is at a very reasonable price, and also confident that they are as honest as you can be. You won't regret chosing them! (I think the hours are currently 8-4:30, and not open on Saturday) read more

Finally, I've found honest mechanics who don't try to mansplain my automotive issues to me! Liz, in the front office, is awesome! She's polite, personable, and efficient. The guys who worked on my car were fast, completely competent, and did an amazing job fixing the issues. They called to let me know the diagnosis, gave me an accurate estimate, didn't try to upsell me on other services or tack on something I didn't need, called me when it was ready, and even sent one of the guys out to pick me up in my car since I didn't have a ride. This business is absolutely amazing! You had me "hello!" I'll be seeing you folks for everything car related! Well done! read more

We were referred by a family friend. On vacation and our new suburban started having throttle issues. They diagnosed and fixed. Price was great and Liz was amazing!!! read more

This auto repair shop is dismal. If you are a woman don't bother going here. You would be the wrong gender. Disabled? Forget it. You won't even be allowed to speak. All I needed was to find out how much it would cost to have windshield wiper fluid put in. No one in that shop would even ask what it was I needed. I was so disgusted with the fact that they knew I was there and ignored me that I finally left. I was going to bring my son's car down there and have needed repairs done and the inspection sticker taken care of but now I'm going to take it elsewhere. Anywhere but here. read more

My recent visit to Coronado Auto Repair was a terrific experience in providing focused Customer Care by their Manager Liz but also the honest diagnostic and repair by Technician. I had originally been given an estimate by Firestone Complete Auto Care 7340 N. Mesa that included Oil Pan Gasket,Differential Gasket-Rear, Shocks & Struts- Rear, and Differential Pinion Seal-Rear. The total was $1469.67. The estimate did not include an oil change with 5 quarts of synthetic oil and filter after removing the oil pan gasket. My experience with C.A.R. was this. I told them what Firestone said I needed done. C.A.R. Found No need for Rear Pinion Seal or Differential Gasket Rear just some road grime wiped off by the Tech. Oil Pan Gasket didn't need replaced just a small side Gasket $18.25. Rear shocks & Struts were replaced and I asked for an oil change. My total at C.A.R. $346.07. Terrific Honest Service & Terrific Price. They have a new loyal Customer!!! read more

On a road trip and my engine light went on late yesterday evening. Went to Coronado Auto Repair this morning, they ran a diagnostic for me found nothing wrong, reset my computer, they were quick, professional, kind, and reassuring. Thank you so much for making me feel safe on the highway. read more

Great local auto shop that handles a variety of repairs. We have gone to them several times over the year for our older van and very pleased with the service. read more