1. Driveo

    1. Driveo

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    El Cajon, CA

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    Driveo

    4.9 (463 reviews)
    Closed 9:00 am - 6:00 pm

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    farewell to my first adult car.
    Joyce I.

    Quick (less than 1 hour), easy, painless. I requested 3 quote from Driveo, Carmax, and Carvana. Driveo was the best offer and above KBB range. Mike helped me and he was super quick with the process, I was in and out within an hour and he ordered a Lyft for me as well to get home.

    Hanaah F.

    I've been to several vendors to quote my car, and they all provided me a lower quote despite their positive feedback of my car. I've taken really good care of my car both interiorly and exteriorly. Then I came across Driveo online, and was initially skeptical, as it seemed too easy. But since their reviews were good, I decided to go forth. I answered some questions about my car and its history online. Then was provided a quote the following morning (super quick). The quoted estimate was about $2.5k more than the other places. If I decided to sell within the week, their offer was $550 more. I was contacted by them several times, but due to my work schedule, I couldn't schedule as soon as I would've liked. Then finally, I was able to schedule on a weekend. Scheduling an appointment was easy to do online. Mike called me the day before my appointment for confirmation. Asked me a few questions regarding any scratches on my car and the condition of my tires. He said he would have the paperwork ready in case I decided to proceed with the sale. I received a text stating to click the link provided to let them know I have arrived in their lot. I got to the Driveo/Auto City (Driveo is a sister company to Auto City) lot a bit early (sales lot, not services lot- there are 2 entrances) and clicked the link to let them know I've arrived. I was then greeted by one of the salesman later, and they asked for my key to take my car for inspection. I was able to wait inside their office (spacious). They had coffee there too for their customers to drink. The inspection didn't take long, as I was out of there in about 45min or so. I was given what I was quoted online, which was great! I felt that they respected my efforts of taking good care of my car, and gave me a fair quote. I signed all the paperwork there, including the liability release to them (DMV paperwork). They were very efficient throughout the whole process. I also would recommend removing all personal items from your car and bringing along all car keys, vehicle registration, and your title (if you've paid off your car) to your apointment just in case you do decide to sell your car. It makes the process so much more efficient! They don't pressure you to sell your car, which I also appreciated. They were professional and efficient, which I truly appreciated. I will definitely return to sell my car in the future or refer my friends to them, as they are great! If you are looking to purchase a used vehicle, they are also willing to assist. Great experience overall! Definitely worth the 1 hour drive!

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    10 months ago

    Quick, easy and honest. No bait and switch. Mike was excellent, very professional. Highly recommend for a car sale. Higher than Carmax!

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    1 year ago

    awesome experience!! easy, polite and in and out. highly recommend. most hassle free experience selling my car

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    Page 1 of 12

    Ask the Community - Driveo

    Review Highlights - Driveo

    John and Christian made the process of selling my very old and rough vehicle simple and stress free.

    Mentioned in 120 reviews

    Read more highlights

    CarMax

    CarMax

    (15 reviews)

    The day before I went here, I went to a dealership in Poway that tried to add on $8,000 worth of…read morestuff. I walked out... and went online and found a car I liked at Carmax. I have worked with the Escondido one and had a pleasant experience. I called and the Customer Service Rep, Michaela helped my save the car, and got me pre qualified. When I got to Carmax, we worked with Josiah. He was awesome; welcoming, knowledgeable and I never got the feeling that he was trying to make the most money from me. The Manager Cedric also came by and we talked for a little bit too. I can see why his employees enjoy working there. He was very helpful assisting Josiah. Both of them just gave my sister and I some very good vibes, seems like they were working for us and ensuring they find the best deal for our needs. I took the Kia soul for a test drive and loved it. The paperwork process took about an hour but that's cause we were just talking about many things. Josiah is very personable and seems like a great kid! Thank you Carmax El Cajon for providing a great experience!

    First off, Lorenzo is outstanding. He made the purchase less tedious and I appreciate his…read moreprofessionalism so much. The managers at this location are also very nice and helpful. Background: CarMax let me have a car shipped from their Torrance CA location to this location. It took a couple weeks but they updated me with status when I called, then via email and text. Once the car arrived in El Cajon, I was notified that it was going through inspections and I'd hear from them when it's ready. When the car was ready, I scheduled an appointment. Before the appointment time, they texted me a reminder. I called to get as much of the financing done because I was 75% certain I'd purchase this car after the test drive. Arrived, checked in and went to the lot to find the car. It was just like the photos and I couldn't wait to drive it. I went in and waited. When I inquired about the time, the associate told me I didn't have an appointment and I didn't have a "hold" placed on the car. I told her I saw the car. She said the car was on hold for someone else. I tried to explain that they shipped the car to the location on my request and tried to show her my phone with the email/car photos. She told me that she's just going by what the computer said. Eventually, after waiting, she said she is going to have someone get the car for me. About 30 minutes passed, and she informed me that the car was in "service" and not available but on Monday, she will find out what's going on. I inquired why and she said that it could be a check engine light or the car didn't pass their inspection. I tried to tell her that I have an email from CarMax letting me know it passed all inspections. She refused to listen and sent me away. I got home, called CarMax and explained what happened. The associate pulled up my account with the approved loan for that specific vehicle and told me he was going to email me a link to the car and asked me to confirm that it's the right one. I did. He told me that the car was in the lot and it is the car I looked at when I was there. He said the "hold" on the car is for me. When I returned, the associate who assisted me earlier told me I showed her a screenshot of a different car and that's why it didn't match. That was very bizarre. I test drove the car and it was exactly what I hoped for and more. It was worth the month long wait and I did purchase the car. Overall, CarMax has some very nice cars, they have multiple options for financing, trades and the entire office seemed like a very nice group of professional people. They don't pressure you to buy a car (clearly, since the one associate sent me away). Highly recommend!

    East County Pre-Owned Superstore

    East County Pre-Owned Superstore

    (565 reviews)

    I was referred to this place from a co-worker who had just recently purchased a vehicle and when I…read morewalked in, the place was nice and cool, all the tables had very good candy and they give you bottles of water while you're there! Aziz was very accommodating. He worked very hard to get me and my boyfriend approved for a better car for me. I was able to trade my 2008 Dodge Avenger SXT, that had many many problems and it was due for smog and registration. I had a total of four cars to choose from, and with my trade in I only had to put down $500 in cash. Even though I wasn't able to drive off the lot for a few days, they went above and beyond making sure the car was cleaned and all the little issues fixed. There was a small dent in the bumper and they fixed that, the top to the sunroof cover was replaced also. When I got there they had it washed and even put a big red bow on it for me because it was an early birthday present for myself. Aziz was very prompt at communicating with me if I had any questions while waiting for my car and Manny was also great at answering all my questions and even making sure my name was spelled correctly on all the forms LOL. Each time I went to them in hopes to pick the car up, they were always friendly and always offered me water and of course a very large supply of candy which they insisted on me taking. I even asked where he got them from! On very hot days, they made every experience there worth it. I have already referred them to a friend and hopefully Aziz will have another client! I love my Jetta SEL Premium!!! I HIGHLY recommend

    Short story: Yes, I…read more recommend these guys and it was well worth going to East County for my "new" used vehicle, and most noteworthy, the salesperson Dina, who made the process smooth, friendly, and efficient and did not trigger me at all! Long story: What do I mean trigger me? Lemme tell you--I hate high-pressure sales! Most people just find it annoying, but I have some kind of allergic reaction to it when it strikes me as overly manipulative or even like some form of bullying. Maybe because a couple of my first jobs were in sketchy sales (Cutco Knives anyone?--I lasted a whole week!). So yeah, I have kinda gone-off on sales people in the past. I'm not proud of this, it isn't comfortable for anyone, me, the salesperson, or my spouse, hehe... And with the old trope about the used-car salesman, I did a good job just avoiding the dealerships completely. But, with no current hand-me-down vehicles from family available, and my old car deemed a total loss-- I guess it was finally time to get on with what everyone else does as competent adults and just go and buy a car already! My strategy in dealing with myself and the car-buying process was to research online first. This actually worked out better than I would have thought. I used the truecar website link my insurance (Hartford) sent. It had a solid search function, and I was able to get a good sense of what was available in my area, the history and price of different vehicles, and a general sense of how much the taxes and fees would be (and therefore what could be a reasonable amount to negotiate/expect to pay out the door). In this way I was able to pre-shop around for cars, and educate myself on what would be a fair price. None of this is probably new to you experienced car buyers out there, but I think it could be very helpful to some of you, if you are a young or older newbie like myself. Anyway, the car I was interested in was at East County Pre-Owned Car Superstore, and so I arranged to go out there, meet Dina, and go for a test drive. Like anyone practicing new "adulting" skills, I brought my mom along! Well, she drove me, then played a quietly supportive wingman as I got on with the car-buying process. Dina, the salesperson, was easygoing and personable, and I thought she struck a nice balance of being helpful and leading the process forward without pressure. Um, as a side note about salespeople... yes, I tend to avoid them if that is an option, but I also have a dear friend who happens to be a very successful salesperson, and I have had positive experiences with salespeople too. What I've come to realize is that sales, at it's best, is a win-win situation, one in which the price is fair for both parties, and the salesperson helps you find and purchase a quality product that they believe in, you want, and that will serve you well. I feel like Dina is this kind of salesperson. Car shopping/buying takes time and energy to figure out, and I if you're like me you will need to do your homework online first. And if the car you want is in their lot, Dina is someone I wholeheartedly recommend to help you through the process. I came back to the dealership a few days after buying my car so they could replace a small piece of trim that was missing and they had ordered. Dina cheerfully snapped the new part on, and when I told her that the day before, my husband had already put a scratch on the car (he was so bummed and I was just happy it was him and not me:) she called her husband and asked him to come by and buff it out. He did, and made it look so much better! That was very nice, and very much in the spirit of wanting a happy customer even after the sale was made. Thanks to everyone who made it a positive experience for me, most especially you Dina, I'm digging my new car!

    New 2 You Autos

    New 2 You Autos

    (27 reviews)

    New to You Auto Sales gets my 5 star rating to add to their already great collection of several…read moreother 5 star ratings and reviews! I had two vehicles coming up to the end of their lease. I had recently replaced one of them with a pre-owned ACURA I purchased about a month ago which was a very good car buying experience. The dealership we had worked with was great. I still needed to replace the second lease vehicle and I wanted to replace it with another ACURA. I began my search to replace the second lease vehicle. I contacted several dealerships in the LA area over the next 2 months to find another well taken care of vehicle at a fair price. You would think finding any vehicle in a densely populated metropolis such as Los Angeles would be fairly easy, with a plethora of options to choose from. Not so much the case or at least not so much my luck until I expanded my search outside of LA and came across New to You Auto Sales in El Cajon CA. New to You Auto Sales not only had the vehicle (i.e. make, model, options, color, mileage, etc.) but it was also in outstanding condition and they offered it at a very fair price! I checked it out from top to bottom and it was in as good as a new vehicle condition. We made the purchase and drove back home to LA county. Once we got the vehicle back home, I had a certified mechanic give it a thorough inspection and everything came back 100% positive with no issues. The mechanic was equally impressed. I'm glad to say working with New to You Auto Sales was a great experience!

    Came here looking for a new car for my dad , i was greeted right when i walked in, they offered me…read morecoffee and water before we started looking at the cars they have (amazing customer service) . We bought my dad a new car here and its amazing we love .i will recommend this place for all of my friends and family .

    CarMax - New owners!

    CarMax

    (1.2k reviews)

    Kearny Mesa

    I had an excellent experience working with Nate. He was knowledgeable, and genuinely focused on…read morehelping me find the right car rather than just making a sale. He took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free. I never felt pressured, and he made sure I was comfortable with every step of the process. Buying a car at this CarMax location was actually an enjoyable experience. I highly recommend asking for Nate if you're looking for someone who truly cares about his customers.

    I went to Carmax to sell my car. The process was started online with the quote available once all…read morethe vehicle details were inputted. I went to Carmax on a Monday after work, without an appointment, and they were able to see me right away. Since the quote started online, it was an easy process to get registered by scanning a barcode and answering a few questions at the window. Once they test drove the car, the quote was the same. I was then given a list of instructions for my Tesla to reset it to its original factory settings. Please note that you have to do all the steps, even the step for the associate. Once that was done, I was brought over to talk to one of reps who presented the paperwork to sign. It was minimal and the explanation was clear. My balance due at the bank will be handled by Carmax and I was given the remainder of the profit via check. The process was pretty seamless! I'd definitely come back again if I have to sell my car.

    Five Star motors - SUV

    Five Star motors

    (21 reviews)

    I had an awesome experience with Nick at Five Star Motors. From the initial interaction it was…read moreclear I was dealing with a straightforward, honest and trustworthy professional. After I received a detailed explanation with pictures of the vehicle that I was interested in, Nick was willing to help with financing, insurance, inspections and whatnot. No compromise on safety or reliability. This is a family run business, a family that takes pride in what they do and strive to help folks get great cars at a good price. I have no doubt that my family will continue buying great value vehicles from Nick.

    I have absolutely nothing but good things to say about my experience doing business with the owner…read moreof Five Star Motors, Nik. Honestly, I got lucky finding him! He was nothing but honest, kind, friendly, and professional. Nik went out of his way multiple times to meet with me around my schedule and made sure that I felt comfortable throughout the entire process. He showed me around his shop and provided pictures of the accident the car was in to prove he was legit. It's been about four months since I've purchased my car and it runs perfect. I haven't had any problems with it and I can honestly say that I love my car and making this purchase was the best decision I could've made. I wouldn't have found a better deal for a 2018 Mazda CX-5 with only 10,000 miles anywhere else. Nik is amazing and he truly is the best at what he does. Not to mention, his dad is a very sweet man and was very helpful too! I would 1,000% recommend doing business with him, you won't regret it! Hopefully we will do business again in the future and get my mom a car!

    Driveo - carbuyers - Updated September 2026

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