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    Prime Auto Imports

    4.5 (111 reviews)
    Closed 9:30 am - 7:00 pm
    Updated over 3 months ago

    Services - Prime Auto Imports

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    3.5
    (3 reviews)
    Auto Detailing
    4.5
    (231 reviews)
    Tires
    Responds in about 10 hrs
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    Picking up the keys to our new ride
    Frank P.

    Just bought a car from Tony here yesterday and it was a smooth, positive experience. No pressure, they let us walk around without following us, could sit in any of the cars as they were all open. The staff here are very down to earth and friendly. We found the prices to be fair too. This used car is for a new 16 yr old driver in the family, and they have dozens of great low priced options. We live over an hour away, but decided to come by given their reviews. And, now having experienced it firsthand, we have to agree. While going through our paperwork another sweet older couple was also buying car. They have done business with them in the past, but now live in Los Angeles (over 3 hours away). They drove all the way back to be return customers. I was very impressed by that! Tony was so easy to talk to and work with throughout the purchase process - he has a great personality and made me and my family feel welcome and at ease the entire time. The paperwork part took about 30 minutes from the time we agreed on a price. We definitely would welcome making the hour drive back again to buy another car in the future. Walking onto a used car lot has not been enjoyable for me, ever. But I have to say, this place is different. And, I mean that in a good way!

    SECOND EMAIL
    Elle B.

    Sales team super rude and WEIRD! I asked about this car in the past and was told 'yeah! Great car! I drive it to and from home all the time!' Thought that was weird so I decided to look elsewhere. Accidentally inquired a month later and was told 'yes available but on one of my drives home was hit so it under repair'?! WTF?! When I asked if this was normal, Tony (apparently the Owners SON) was VERY rude and condescending explaining how property and sales 'works' and how they can drive whatever they want and keep whatever they want. Don't I KNOW that?! Emails are out of order but first was his Hi Elle! Car got hit email, etc. ZERO stars if I could

    2015 BMW 328i
    Chris L.

    I wish I could give more stars...instead, I'll just post on google reviews too. I have never had a better experience in buying a car other than here. Shapour and Tony, the owner and manager, are very down to earth and very easy to get along with. I was in search for a BMW 3 series or 4 series. I test drove many cars from multiple dealerships. I narrowed down my choices to 3 different cars from 3 different dealerships. These cars were very close in comparison in what I was looking for. I would've been happy owning any of these 3 cars. So what really sold me was the character that the two men who runs this place hold. They really gained my trust. To me, that is important in purchasing something that I plan to own for a long time. I feel good knowing that I will be taken care of. The used BMW 328i that I bought from here is practically in perfect condition. It only had 35k miles on it and it's a 2015. Meaning only 7k miles per year driven by the previous owner. They had other cars here with less miles that's even older! They really know how to hunt down great quality cars. I 110% recommend this place if you are looking for quality and reliable cars, and to deal with people without the "shark" salesmen attitude. Thank you guys so much for linking me to my new daily driver. -Chris

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    5 months ago

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    29 days ago

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    1 month ago

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    11 months ago

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    6 years ago

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    8 years ago

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    3 years ago

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    6 years ago

    Awesome and professional people, reasonable price I love my new Porsche Cayenne Turbo

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    5 years ago

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    Tony S.

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    Photo of Leah C.
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    5 years ago

    I highly recommend Prime Auto Imports for your car shopping needs. They are helpful, courteous, and they know their stuff! Go see them!

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    5 years ago

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    Tony S.

    Aw, Raymond! So nice of you. Blessings! Nice dream car!

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    5 years ago

    I love them I have got 3 cars from them and had 6 or 7 friends get cars from them guys group of men

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    Tony S.

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    4 years ago

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    8 years ago

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    5 years ago

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    Page 1 of 3

    Ask the Community - Prime Auto Imports

    Are they actually open on Sundays?

    Yes, we are. Unless it's a major holiday, we are open everyday.

    Don’t See Your Question? Ask Away!

    Review Highlights - Prime Auto Imports

    Tony is super down to earth and genuinely cares- not just about making a sale, but about the people he's working with.

    Mentioned in 77 reviews

    Read more highlights

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    Autobaun

    Autobaun

    2.5
    (47 reviews)

    AVOID AVOID AVOID I…read morebrought my 73 year-old little old lady friend to buy the clean 2006 Range Rover Sport on the lot. She paid full price, cash for it. It was in good shape but it was filthy, inside and out. So JJ agreed to have it detailed and prepared for pickup 3 days later. When we arrived to pickup the vehicle after two hours of fighting traffic from Orange County, JJ said there was a problem and the vehicle wasn't ready for us. (He couldn't tell me before I left and wasted time and money to get there? Of course not, he could care less, and has no concern for others time schedules.) JJ's excuse was the detail guy pushed all the buttons in the center console and messed up the suspension. Is that possible? Autobaun held onto the vehicle for another week - they had it at Land Rover Carlsbad dealer to reset the suspension. I always had to be the one to initiate communication. JJ's usual response: it's my day off, or "my manager isn't in". He finally delivered it, not on a truck, but they had driven it from SD and used up all the fuel in it. It was also delivered filthy, and DAMAGED. The rubber door liner had a massive gaping hole 6 inches long, which wasn't there when we bought the vehicle. JJ refuses to fix the problem even through the Land Rover dealer in Newport Beach has a $269 repair estimate. JJ says "drive it down here and we'll fix it". Yeah right. Just fix it you GD shister. Fing unbelievable. JJ had multiple chances to make this right. Instead he choose to live up to the po$ used car salesman connotation. This place has no integrity and employs people who echo that mindset. My recommendation is to avoid this place and seek your new ride elsewhere.

    just now i would advise you to not buy from this place. It…read morewas a struggle since day 1. A week after we traded in our vehicle we had to come back to resign the contract due to an error. We were also told when we signed the contract that we wouldn't have to make our vehicles monthly payment that was due in a week if we traded it in. The payment came out of our account a week later and when we called to get a refund we kept getting the run around for a couple of weeks. Looking at the contract and calling the lender of the vehicle we traded in, we found out that they didn't pay off the vehicle for the correct amount listed on the contract. It's been over a month and we are STILL trying to work out getting our money back. We are not people to write negative reviews but felt this one was warranted.

    DCH Honda of Mission Valley

    DCH Honda of Mission Valley

    3.7
    (1k reviews)

    We ended up buying the car we leased from this location. Tony and Mj helped us out. MJ, really was…read morea perfect salesman. MJ was really easy to work with and even gave us some life changing tips (bitter melon). We are thankful for our experience. We highly recommend looking for MJ or Tony.

    To the Management Team (SERVICE DEPARTMENT) at DCH Honda of Mission Valley,…read more I am writing to share my experience during my visit on April 24, 2026, regarding an oil change for my Kia Carnival. While the visit began with significant challenges, it concluded with an impressive display of accountability that changed my entire outlook on your dealership. Areas for Operational Improvement I would like to offer constructive feedback regarding the intake process. My appointment was scheduled for 7:30 AM specifically to ensure timely service; however, upon arrival, the service lane lacked clear guidance. With three lanes filling up and service advisors moving between the garage and the vehicles, there was no defined queue management. This resulted in customers being served out of order, rendering the concept of an "appointment" feel ineffective. Furthermore, there was a breakdown in communication regarding the scope of my Lifetime Oil and Filter Change warranty. I had to provide my own documentation to confirm that chassis lubrication was included in my service contract. Additionally, despite scheduling the appointment in advance specifically to allow your team to order parts for my vehicle, the parts were not on-site when I arrived, resulting in an avoidable delay. Commendation for Simona Deloeste Despite these frustrations, I want to highlight the exceptional service provided by my advisor, Simona Deloeste. When the parts shortage was discovered, Simona could have easily deflected blame, but instead, she chose a path of radical honesty. She personally apologized and, impressively, took full accountability for the oversight. Her integrity and professionalism completely turned the experience around. She kept me informed throughout the wait and handled a difficult situation with such grace and maturity that she convinced me to maintain my lifetime service contract with your dealership rather than canceling it. Simona is a tremendous asset to DCH Honda of Mission Valley. Her ability to own a mistake and turn a frustrated customer into a loyal one is a rare skill. I requested to speak with a service manager during my visit to share this feedback and recognize Simona's performance, but I was unfortunately unable to connect with leadership. I hope this review reaches the appropriate management so that Simona can be recognized for her integrity and the high standard of service she upholds. I look forward to my next service visit and hope that the operational issues in the service lane are addressed to match the level of excellence Simona brings to your team every day.

    Prime Auto Imports - car_dealers - Updated July 2026

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