I was having trouble re-installing Office 365 (specifically Outlook) on my new PC laptop. All the…read moreother products installed seamlessly. Despite numerous attempts (and diagnosis time/effort), Outlook just refused to connect up with my email server (Google). I used Yelp, rather than the 800 number (which reportedly is slow in responding). Well a Yelp inquiry wasn't much faster as I didn't get a response for a day and one half. The good news is that Ken got back to me and things went well after that. We set up a remote access day and time. The remote access works really well and he was able to figure out a couple of details that were blocking the connection (cached incorrect credentials, Google Access issue, Registry issue and 7 unneeded and worthless .OST files). He even suggested a better virus protection software product along with improved Ad Blocker software. I am very pleased with the knowledge and support of Ken. They charge for a minimum of one hour and he had me working in 40 minutes. He told me that if I have another issue, I can use the remaining 20 minutes of help.

Contacted them with an issue I had and got an immediate answer for future follow-up. No one else…read moreever called me back! Highly recommend.

Forgot my password on a self-encrypting ssd. Thought that was the end of it. These guys pulled my…read morefiles out anyway and sent them back on a usb. Didn't think it was possible tbh.

This guy id a rockstar for small electronics repairs. Would not hesitate to take my electronics…read morethere to fix again.

Do not get your screens replaced here. The colors will not be the same anymore, and it will not be…read morewaterproof. They damaged my iphone 13 and but not fix it properly or do anything about it. They also did the same thing to another person I know.

I'm sorry for the very delayed review but better late than never! So about a year ago, I FedExed my…read morePC tower to my new apartment in California and long story short, all of the data on my 3 external hard drives installed were wiped clean. With no way for me to recover the data all by myself, I scoured for all of the data recovery services and this business was the most HONEST. With alot of data services, NOT promising to restore all or any of the data I lost despite paying for them, I turned to this WONDERFUL establishment and even tho my hard drive data was too corrupted to recover everything, they gave me a fair price for what they were able to recover and save and I was able to figure out what I had to do then. This business was really detrimental for us in forming an opinion on the many business in Cali and I have to say I was just really taken aback by how HARD, HONEST, SENSITIVE, DETERMINED and DEDICATED Ceo Bryan Wu was with explaining the whole process to me and working with me on coming to a price for what was recovered having just moved here and not having any employment yet. He understood how much the data was to me and how it was irreplaceable in terms of all of my work being unrecoverable. BUT he did everything that they could do and charged me for only what was in a 100 percent integrity. These guys are the amazing at what they do and should be THE place for all of your computer data and backup needs.

I purchased a brand new SD card reader for my laptop, and it ended up corrupting the files on 2 of…read moremy SD cards to where it said I couldn't retrieve them. I tried one computer place in Roseville that claims they specialize in data recovery, but was told "your files are corrupt, sorry". I decided to give Konicom a try, and they were able to get me ALL of the files, and it only took a day and a half! I was happy with their service and efficiency. Hopefully I won't need them again, but if I do, I will definitely be returning

Honest, Skilled, and Affordable Highly Recommend Manny!…read more Manny is fantastic fast, patient, and incredibly helpful. I spent two weeks going back and forth, shopping around, and getting diagnostics from big-name shops and local repair places. While many were friendly and offered free diagnostics, the larger chains quoted prices that were nearly the cost of buying a new laptop altogether. My MSI GE76 Raider had a completely detached screen and a failing battery. Manny not only handled the full repair but did so within my budget, even going above and beyond to help. He used OEM parts no shortcuts or cheap knockoffs and the quality of the repair speaks for itself. Don't expect a glitzy storefront; the work is done right out of his garage workshop but honestly, that's all you need if you want a reliable repair without paying an arm and a leg. Manny delivers high-quality service, fair pricing, and real care in his work. Give him a shot--you'll be glad you did.

My MacBook battery was completely dead, couldn't even hold a charge any longer. Had to always keep…read moreplugged in. Reached out to Manny and he was able to order a new battery, installed back into my MacBook and now it's working great. Now I'm able to hold a charge for 7+ hours and love being able to see that 100% battery charge again. Really happy with the work, quick communication and the price. I would recommend his repair service if you have any type of computer issues.

While on a business trip, my laptop was water damaged, and I needed a bunch of family photos and…read morefiles recovered from it. We worked out a time that we were both free, and they picked up my laptop and were very transparent during the entire process. A new external drive was included in the price, where my old files and even deleted files were transferred into and dropped back to my house. The files we got back were priceless. I couldn't even imagine if I had tossed the laptop, thinking it was water damaged, and lost all the pictures and videos on it.

They start out with a low estimate, but when they get the product to recover the data (pictures),…read morethe price jumps tenfold. When I declined and asked to have it sent back to me, the price suddenly dropped to a reasonable amount. The finished product was well done, and I am able to move the pictures to a new, safe location. This part of the process was worth the money. Their sales gimmicks, not so much. My first concern was when I dropped off the drive at a local "drop office." This business appeared to be a competitor and offered to do the work under the table. That was sort of creepy, and warning bells were going off in my head. Be careful what you send.

Very responsive - handled my issue quickly and professionally. Had a laptop from my deceased sister…read morethat I needed to access.

Dan provided prompt & competent service at a reasonable price. He's highly skilled & very polite…read more I doubt that there's any problem that he couldn't solve.

Chad did a great job communicating what the problem was with my computer. He fixed it within the…read moretimeframe he suggested and I even got a discount for bringing it in to the shop.

The best computer repair service! Patient, knowledgeable and fair price! Repair done remotely and…read morequickly! Highly recommend! Thanks Rob, Adam and Dimitri for your excellent service!

What a great company to do business with. Open doors at 8:00am and friendly service, Mathew was…read morehappy and got to work right away and solved the issues. How great is that, first thing in the morning. My lap top working great and getting something handle ASAP. Thank you, so much and great job Mathew!! #customerforlife

Came here to have my broken hard drive saved...had a lot of data that I wanted to access again and…read morethe hard drive would no longer connect to my devices. They took the hard drive and saved all the data and transferred it onto a newer top of the line hard drive with a lot more space as well. I found the price reasonable. The people were friendly. And I enjoyed the updates over the course of a couple days. I would do business with them again!

Got my first custom build and I couldn't be more happy! Ed knows his stuff! He was patient with my…read moreendless questions and put together a machine that exceeded my expectations while keeping me within my budget. He said I would have my new in 2 weeks, but he delivered early and kept me updated along the way. So glad I decided to go local instead of buying online!

Ed did great work If anything happens to my pc again…read moredefinitely coming back Pc didn't display on screen, but ed was apple to take care of it fast Edit-after bringing it home more problems arises, but ed was very helpful after the fact and now my pc is working great