Daniel and Ameer took care of us through our buying process. We purchased a Camry that ended up…read morehaving some issues. Daniel helped us and made sure we were taken care of. I appreciate everything he did for us as we ended up getting a different one only a week later. My son is very happy with his car! Thank you for all the help! Jason and Tracey Lauer

It was such a pleasure working with Dazalin Worsham!! He answered all my questions. He called me…read moreseveral times to ensure my test drive appointment went well. I'm a happy camper right now. My car purchase from start to finish only took 2.5 hours and that was exceptional. I will definitely be back. Thanks again D

I recently bought a used GMC Sierra from this dealership. I knew going into the deal that the…read morevehicle had issues; a check engine light that turned out to be a problem with the exhaust system. As part of the purchase agreement Southtown agreed to correct this issue. For the better part of a month, the vehicle bounced from mechanic to mechanic. It was eventually serviced to spec by a GMC dealership. Although I wish it had been taken to a dealer's service department to begin with, the truck was eventually sorted out. This issue incurred great expense, which Southtown reimbursed me for. They also sent me a check for the prorated amount of the time I was without the vehicle. From my experience, I can't recommend buying a vehicle with a known fault. There's too many electronic systems on modern vehicles that are both sensitive and expensive. I can tell you that if circumstances arise (that are beyond the control of the seller) that Southtown Motors will do what's in their power to make things right.

Do NOT purchase a vehicle from this dealership!!!!!!!!…read more My husband purchased a truck from them, and within approximately TWO WEEKS of the purchase, we experienced a major and potentially dangerous mechanical failure. The front suspension/control arm broke, resulting in the tire/wheel coming off. This wasn't an issue that developed after months or years of ownership. This happened roughly two weeks after purchasing the truck from this dealership. When you purchase a vehicle from a dealership, you expect that, at minimum, the vehicle has been properly inspected and is safe to drive off the lot. Having a major suspension component fail this soon after purchase raises serious concerns for us about the condition of the truck at the time it was sold and what type of inspection was performed before it was offered for sale. Thankfully, this situation did not result in a serious accident or injury, because it certainly had the potential to. I understand that used vehicles can have issues and no dealership can predict every future repair. However, a significant safety-related failure within two weeks of purchase is not something I would expect after buying from a dealership. They refused to correct the issue.

Bought a used Chevy Bolt from Donohoo in May of 2026. This was done entirely remotely, which was a…read morefirst for us. The car was delivered to our door, in exactly the condition represented by the dealership. The price was good; service was good. We love the car and it came with several warranties from the manufacturer. We did not appreciate getting religious, "become a born again Christian" material in with the sales agreement.

Just bought our fourth car from this dealership. They carry a large selection of late model used…read morecars. The test drive process is simple. They offer no haggle pricing. The sales team has always been polite and accommodating to us.

I purchased a vehicle this week and the experience was amazing. From start to finish, the sales…read moreteam was very good professional and personal. The sales representative, ANGIE, was so thorough, she initiated and completed my process with such great enthusiasm and awesome skills. Thank you Enterprise Sales team 10/10, especially Angie

Literally the most infuriating experience. I bought a car and 2 WEEKS later the engine had to be…read morereplaced. It broke down after hours and everything was closed so I had no choice but to get a rental from enterprise at the airport. I had to get the only vehicle available that was big enough for my family. I was told that I would be reimbursed. No one said to use a specific mechanic so I had it towed to a place i had a positive experience with in the past. That mechanic was unable to fix it because of how extensive the issue and charged me a fee before having it towed to the Chevrolet dealership. Once at the chevy dealership I had to wait for diagnostic and repair approval for the dealership to give me a loaner vehicle. All the while I had the original rental expecting to be reimbursed like I was told. I contacted the warranty company, assurance, and they sent me the directions to submit the documents for reimbursement. They are only reimbursing me for the time it was spent in repair and not for the entire duration of the rental that I had NO CHOICE in having. I came out of pocket over $1,000 and are only wanting to give me $250. When I called Enterprise about this they told me that if I had a brought it into them they would have helped. I called them the night it happened and was told to call assurance. So because I was sold a car with a faulty engine and it broke down at night when everything was closed and I was forced into a situation where I had to get a rental outside of "operational hours", I am out over $1,000 I do not recommend using enterprise. They didn't come pick us up they didn't offer solutions and they won't compensate you when they sale you a faulty vehicle. Let me clear, I am angry I was sold a car with a bad engine in the first place and because of that I am out a lot of money.

We pulled in to drive through the parking lot. We saw a vehicle we were interested in and as we…read morewere driving to the door, a guy came out dressed in a bright yellow Jacket, but then turned around and started walking back to the door. We stopped him from going inside to ask about the vehicle. It was the weirdest thing. Why would you walk away when a customer is coming to talk to you?

From the owner: Affordable pricing with flexible down payment and monthly payment options. 38 years of “Buy Here…read morePay Here” car business in Bessemer, AL. A+ accredited BBB Business. Free CARFAX reports and test drives to the mechanic of your choice offered with every vehicle we sell, giving you the confidence you deserve when purchasing a used vehicle. No credit? Bad credit? No problem! We can finance you today!

My fiancé purchased his car first. Ms. Dee was so nice and made everything so easy. Now a year…read morelater I had to get vehicle and the first place I thought was First Class Auto. Ms. Dee and her team are amazing. Very professional answered every question. Please with my purchased and just good energy. Thank you very much!

We purchased a vehicle from Dylan at Hoover Southtown in May 2024. On the way home from the…read moredealership, the very day of purchase, the check engine light came on and the vehicle went into limp mode. I contacted Dylan about this issue, and a week later they sent a car hauler to our house to pick it up and have brought back for repair (we live 2 1/2 hours away). We had purchased the extended warranty offered the day we bought the vehicle also, but Dylan asked us not to contact the warranty company since it had happened so soon. A little over 3 weeks later, my husband & I drove back to Hoover and picked up the vehicle. I was never once mad or upset towards them at all about anything. I truly loved the vehicle I purchased and was so thankful & grateful to them for repairing & returning. There was no charge to us for a single bit of it, but again, it had happened the very day we bought it, so I wasn't expecting a fee of any sort, and was very thankful for that. Three months later, the exact same issue/situation occurred. We took the vehicle to a local auto repair that is certified in working on import cars of any kind, and we paid out of our pocket $460 for the same repair to the same system on the vehicle. Literally 3 months later, very same thing occurred. I took it back to our local certified repair company. They fixed the issue, but advised me if it happened again they recommended I take it back to the dealership for advisement. Middle of January, not even a month later, EXACT SAME ISSUE. I contacted Dylan who said if we could bring it to their repair shop, Ultimate Auto Care in Pelham, AL, that weekend that they would have their service guy fix it. So, I did. Almost 3 weeks to the day, I was in Cape Girardeau, MO with my daughter for a volleyball tournament, and yes, the same EXACT SAME ISSUE, happened again. My husband had to drive 4 hours to us to pick the vehicle up because he was too scared for us to try to get it home by ourselves. This is the point that I realized no matter how much I loved this vehicle, I couldn't keep taking a risk of it doing this again, especially traveling with my kids. My husband contacted Dylan about us possibly doing a trade for something comparable and he said for us to come see him. Yesterday we went to Hoover Southtown and I found an SUV that I liked. It was around $2,000 more than my original purchase, but we were fine with that, and expected a higher monthly payment. Our new payments were going to be around $400 more a month than our current one, and again completely fine with that. No issue at all. We went through all the paperwork and then Dylan told us he would need a $5,000 check from us as a down payment. I was stunned. He said the car's value had deteriorated $14,000 since we purchased it and that they actually did us a favor by not counting the cost of the current repair it was going to need. Let me say this, our credit rating I know wasn't the best, it wasn't terrible, but it didn't fall into a top category either. This was due to a close family member of ours getting into a very difficult financial situation due to a death, and we had been putting a bit of a strain on ourselves to help them. We have never once missed a vehicle payment, not once. What I never could get Dylan to understand though, is that it wasn't about us not being able to put $5,000+ down as a down payment. It was about doing the right thing, integrity, being a good business. They knew we had major problems the very day we drove it off their lot, and continued to for the next 8 months. I have all the service records from every single time it's been taken in for the exact same thing, with detailed notes from the mechanics. Their own repair person at Ultimate Auto Care had just "fixed" it 3 weeks prior to us being there yesterday. Dylan informed me on a text after we left (that I have) that they "can decide to put as much money into a car as they want to, but that doesn't change the fact that there are values they are somewhat bound by, to some degree, if they want to continue operating." His words. In the same text he also said they took about a $400,000 beating last year over values changing. His words again. So, basically they weren't going to take responsibility in any type way for any part of the situation. Again, he said they could decide to put as much money into a car as they want to, but even knowing the major issue we have had since Day 1 of purchase, that continued for 8 months, wasn't something they wanted to take a "loss" on. I don't know how that's doing good business, or what that says about the business morals or integrity of Hoover Southtown. The absolute worse part of all of it is that I absolutely LOVE my current vehicle. I don't want to have part with it. I truly teared up when I realized in Cape Girardeau that I had to. I just can't risk traveling with my kids and something like that happening again. I know there's nothing I can do, but I want my story to be heard.

We were driving by here and thought we saw something that was on our short list of wants we were…read moreshopping for. We quickly walked around the lot and discovered it wasn't what we were after. One staff member came out to ask if he could help and we told him we were good. He asked what we were after and was very friendly and was not pushy so we told him what we were looking for. He pulled out his phone and told us what we had that was similar (very non pressure) and let us know they update the website regularly. Seems like a good place, staff was friendly and selection they had was small, but was good quality. I'd say they are worth stopping by to check out before you make your next purchase.

Melanie was great! They have a lot of nice cars and she let me look around without pressure, and…read morelater she asked me questions that helped me find the right car. She helped me with all of the paper work which was nice, since I was a first time buyer. I highly recommend Hollywood Imports.

Unethical car dealer. Tried to buy truck from them. They didn't want to give me much for my trade,…read moretypical with car dealers. I left and decided to buy the truck anyway. Text the sales kid and ask how much they wanted for the truck, cash. He said he's working on something for me with the owner. He never called me back so I call him the next morning and he tells me they sold the truck. What a sleazy car dealer. Buyer Beware! Stay Away!