Great used car dealer Friendly Trustworthy fair Adam is a great guy to deal with super clean low…read morekm cars I would recommend this dealer to any one

We bought a car from there not even 3 years ago, now the whole under carriage is rotted out and not…read morefixable. Does anyone there do safety's on their vehicles. Good money wasted....

Owner Andrew is sketchy. They sell cars that are not up to code. Who's doing the safety there??…read moreDon't buy from here if you want a quality vehicle and want someone to stand behind their vehicles sold.

If you're looking for a great car and great purchasing experience, this is the place to go. Mario…read morehad done lots of work to give us a car and a deal we were looking for. Old fashioned, great service and product. We would definitely buy another vehicle from here

My Jeep was vandalized badly and ended up being a write off (downtown London living I guess), and I…read morethus had used snow tires that I no longer needed. I shopped around to get the best price, and came in to get a quote for the set. I had a rough idea what I could get for them and was happy to get a fairer price for them from Ricky compared to other places selling used winter tires.

The price provided to me was much more than the estimate and the work took less than told to me…read more This shop continues to provide subpar service for the money.

We decide to look at vehicles on your lot because of your good reviews. We came from about an hour…read moreaway and the car was reserved under our name . Moe looked after us that day. We took the car out for a test drive. All our questions were answered. It was a very professional experience. We bought the car and came back a week and a half later to pick it up. The car was in mint condition. Moe explained everything about the car to us and we drove away happy customers. Thank you again Moe for everything.

This place is amazing. We went and bought a 2019 Nissan Leaf and the sales man Moe Razak was just…read morewonderful! I had to get back home it was a hour drive to get to work he made it happen fast. We picked it up today and he went over everything before we left said I can call text or email any questions anytime. I highly recommend this place. You won't be disappointed.

Great to have everything for our company at one Ford location....from parts-service-body…read moreshop-sales-commercial!

I went to Highbury Ford for repairs covered under recall warranty. I was told to bring the car in…read morethe morning, so that I can pick it up in the evening. I did as the person suggested. Later that day, the technician called me to say that they'll need it for one more day because it's a bigger job than expected. Although, this wasn't ideal for me, but I thought it was understandable. The next day, I was waiting for a call, so I can pick up my car. No call. I called late afternoon and they said that they'll need another day because they don't have the parts (which is something that should have been arranged when the appointment was made the previous week). At this point, it was too late to arrange a loaner car, so I wouldn't have a car for three days. Day 3: I call a few times in the late morning in order to arrange pickup of my car later that day (I worked, so would have to make arrangements for someone to drive the car to my apartment), but the technician didn't pick up the phone. I left a message for him to call me back . I called again around noon. The person I talked to said the tech is on lunch, but that he would tell him to call me right away. No one returned my calls. I called a total of 6 times that day and my talk would not return my calls. Later that day, while I was at work, he called to tell me my car is ready. Because of the nature of my work, I had to scramble within 3 minutes in order to make arrangements for a family member to pick up my car. When I finally got into my car, the bluetooth was no longer working Terrible communication. Broke the bluetooth in my car. Do not recommend coming here for service. I will not be returning Update: I went to a different ford dealership for diagnostic. They identified the issue and said highbury ford made a mistake. I brought the receipt for this to highbury Ford. Manager at first tried to dodge responsibility, threatened to have me trespassed because I raised my voice slightly, tried to get me to call ford canada (which is useless and he knows it because they have no control over dealerships). Refused to pay because I should have gone to them despite them having a conflict of interest and having lied to me previously. In a previous conversation he said I could go to another Ford dealer for diagnostic and now he said "but I never said I would pay for it". Completely unprofessional and dishonest. Situation has been reported to Better Business Bureau

I highly recommend Melodie if you ever want to purchase a car. She is absolutely honest about her…read morevehicles. We tried and tried to get a vehicle, tried all kinds of dealers. What they could NOT do in a year or more, Melodie did in about 3 to 4 hours. She was very patient with myself and husband while we made our down payment. She went above and beyond to get us into a vehicle. We did have our eyes on one or two particular vehicles, and believe me the vehicle she got us into we absolutely Love it, it was a different one but suits us so much better. The vehicle was ready when promised, if we EVER have to get another vehicle Melodie will be the only person we will deal with and her business, Empress Auto, in the future. It was so easy getting into this vehicle.

Every so often, I have to reach out to McMasters' parts department Time and again, the staff in…read morethat department are rude and dismissive If you need parts find a different Chevy dealer

Great service, on time, every time. Wouldn't trust my car to anyone else. They keep me safely on…read morethe road.

Ron and his team at CKC are amazing. We needed new tires for our vehicle and he was able to source…read moresome within our budget and needs and put them on in a timely fashion. He even gave me a lift over to my workplace while the work was done (I work closeby). Thanks for going above and beyond!

From the owner: Family owned buisness with 30 years experience in the trade. Service to all makes and models…read moreincluding your beloved classic car. We take great pride in our work and are not satisfied till your satisfied. We accept all means of payment. Full warranty on our parts, and we only install the best parts on our customers vehicals. Services provided are done with care and knowledge of the operating systems of your specific vehical and your specific needs.