I spent $100 to get a completely broken screen working within 24 hours. As a result I turned my Verizon Assurian insurance off (it's what everybody has) at $12 a month, bought a good bullet proof case and take care of my phone. That's $144 a year savings and the deductible is $150 to begin with. So much money. Buy a good case and thank God for places like this. read more

This place is great. I went in for a cracked iPhone screen (my screen was Destroyed) and they did great. I talked to this dude Ivan who was awesome. My phone was fixed in like 15 minutes!! Super awesome place I only interacted with Ivan so as far as he goes he was super chill. All in all if your phone is busted try this place. They did great. read more

Dropped and smashed my phone and ran into this place.... it took less than 30 minutes and the young lady who helped me was so kind. Didn't cost too much and would def suggest to others read more

Came in here a couple weeks ago because I destroyed the screen on my phone. The screen was completely dead and without it I wasn't able to restore my new phone with the previous data. This was stressing me especially because Apple wasn't able to do anything to help me. I came to DropSmashFix and had the best service from Raphael. Raphael helped me with my screen, backed up my data and transferred it all to my new phone. Saved me a ton of time and trouble and now I have all my pictures and data that was important to me. read more

I dropped my galaxy s7 and the screen stopped working completely. I was so devastated ;( but thank God people like Wendy exist :D. She was so magnificently efficient and so nice too. She ordered the parts and had it fixed in no time! Thanks to her my phone looks brand new. She changed the front and back of the phone and gave me the option to change the color to black. I am BEYOND pleased! I would surely recommend these guys anytime to anyone. WENDY YOU ROCK! ;) read more

I am a fan of DropSmashFix. This business has good people. Here's why I have a lot of confidence in their honesty following a successful quick fix & why I will be heading back with repeat business: My husband took his broken iphone 5 in, found out he had the wrong payment card, had to bolt and asked me to pick it up in his stead. He didn't think to give me the fixit ticket or pick-up receipt. I was there minutes later to pick up the now-repaired phone. DropSmashFix very appropriately did some cross-checks to ensure I should indeed pick up the phone (a process I was happy to observe, as I would want the same security for my own phone). & then, when I paid cash, the DSF-er caught that I had inadvertently overpaid $20 & returned the extra bill kindly saying, "that's why I always count out cash payments in front of people two times." Excellent business move. These folks are fast*, honest, and have equitable pricing** for the services rendered and deserved my thankful review for their work. I'll be heading back over with some additional devices next chance I get. **(Re: equitable pricing, I am comparing their pricing to Radioshack, where I had my phone fixed a year ago, and took prices from 2 other indie places near me. * And re: turn-around time, when i had my iphone fixed at Radioshack a year or more ago on Wilshire blvd &18th-ish in Santa Monica, they only had one in-store repair-person, who was out for a week at the time I inquired. Mine wasn't a critical break, so I waited for the repairman's return. They asked for a 4-hour window, & did it in 3 hours. The guys above took less than 20 minutes. Ps I have read scuttlebutt on Yelp implying some businesses in this space create false consumer posts. DropSmashFix as a company is smart enough to send out an email to facilitate customer feedback, which I think is only fair and prudent, given how few people take the time to write, even when they are motivated to do so. In my case, however, i didn't look for their email or use it as a template, because i felt the man's honesty over payment should get special thanks. read more

Rafael was absolutely amazing helping me with my phone this afternoon. Cannot say enough how friendly, fast anf helpful he was. Excellent service and attitude. Highly recommended. Thank you so much! read more

First off Rafael is the nicest, sweetest person ever. I literally told him I could just hug him! Ok so first off like no one in Los Angeles repairs beats headphones anymore. I have no clue why! I was referred to Rafael from another repair shop. I'm glad I called because Rafael was super nice and available from 9-3 I believe Monday - Thursday which works for my schedule. I dropped my headphones off with him after bringing the repair parts and he said give him a couple of hours to finish! No week wait or crazy finish time. Since I live in the valley I just went home and picked up the next day to avoid traffic. I definitely recommend him and his repairs. Like seriously Rafael thank you again! read more

$165 to repair a cracked Galaxy S4 screen? No thank you. Extremely overpriced especially when there is another place near by that does it for $70 cheaper and it is the same repair! I highly doubt most of these reviews are real. If they are, there are a lot of stupid people paying almost double for a screen repair. read more

Totally wins best business in Santa Monica! My phone screen was shredded, but Ali was friendly & personable & fixed my phone ultra fast. Worth every penny!! A life saver! read more

I took my phone there and the process was quick and easy. Unfortunately my replacement phone screen felt different and cracked very easily a few days later. I didn't even drop it -- a very small "hairline" crack appeared and got bigger over time. I brought the phone back to the store but they said it wasn't their problem. I would normally take responsibility for this, but given the fact that I hadn't dropped the phone or given it the amount of damage that would be expected to crack the screen, I have to assume they use some cheap replacement glass or did a poor job fitting it back on the phone. It would have been nice if they owned up to this or at least offered to discount the next replacement, but their blase attitude about it was pretty disappointing. I'd take your phone elsewhere. read more

The rear camera on my iPhone 5 stopped working (apparently a common problem), so I checked on Yelp and found DropSmashFix just a few blocks from home. I brought the phone in at 1:30pm on Saturday, and Edward told me it would be ready by 3:00pm. When I returned, the phone was repaired and I was able to take photos again! Great job, quick turnaround, excellent assistance by Edward. Highly recommendeded. read more

I cracked my iPhone screen so I went to go get it replaced. They fixed it, but within a day the new screen started to pop out. Extremely annoying to have to go back to a place when you paid $145 for a screen. I went back to Drop Smash Fix, and they replaced the screen again. Within a couple days..... It's popping out again. I don't even want to go back to get it fixed because I feel like it's just going to happen again!!!! Extremely disappointed. :/ read more

Rafeal was able to answer all my tech questions and every time I come into this place, I feel great as my phone is fixed when I leave with curtesy and a smile. Thank you read more

Rafael & company were great!! I highly recommend them for all your repair needs, even laptops! Ours is perfect now!! :)

Rafael was terrific at this DropSmashFix. Kind and responsive he took care of me immediately and got one less problem off my plate. I had used this store before and had the same experience. I'd say they are reliable and good. read more

Eduardo and Raphael fix my Nexus 5 phone in an hour and a half. There was a problem with the power button which is pretty common with a Nexus 5 causing the phone to turn on and off automatically and uncontrollably rendering your phone completely useless. I very much appreciate the fast work, good communication and fair price. I would definitely use these guys again and recommend anybody. I never give 5 stars on the first try, but will reconsider if I go back again and receive the same excellent service. read more

My first Yelp review in years - but happy to do so for these guys. Good price and fixed in 1 hour. I'll be back (sadly) again soon I'm sure

I'm always skeptical of these types of places, but my friend said this place is different. He was right! They are actually honest and super fast. He found the problem right away and it cost way less than I thought and way less than what other places would've charged. read more

This place has helped me out more times than I'd like to admit. It's convenient, quick, and affordable. On my most recent visit, Juan helped me out and he was great! read more

My nexus 5 power button was not working , evidently its very common issue with Nexus 5 and my phone was stuck on startup screen . I Bought the power button on amazon and try replace by myself and ruin the motherboard power socket in the process . very disappointed with my self I took my broken phone in a hope of if they can do something about it so at least I can backup my data. That day I met "Rafael", This dude is a genius . he told me right away that I ruin the power socket on the mother board and asked me if I can wait . he researched the internet and found the schematic of D820 (nexus 5 motherboard) and researched the whole motherboard power delivery system. and after tinkering with my phone for an hour Wholla ! He manage to jump start my phone .Of course I manage to back up my all data. On top of that in couple of days he manage to fix power button permanently. that was some dedication and love towards what he like to do. I was just happy to see how excited he was to take this case project . I wish him all the best and highly recommend this shop . Thanks again Rafael . read more

I never leave a review but this needs to be done!Can't ask for a better service! Open on Sunday! And got my iPhone 6 screen repaired in 20mins. Wendy was who helped me! Appreciate you!! read more

Very helpful and very speedy service. My 6th grader smashed his iPhone and it was fixed in 1 1/2 hrs! Juan was great!!

Service with a smile. The DropSmashFix team quickly replaced my iPhone 4's cracked screen and the repair was competitively priced. When I picked up my phone, we discovered a slight factory defect in the replacement LCD. The guys were extremely apologetic and replaced it again. They even offered to stay open late if I was going to have a problem getting back before they closed. read more

Went to Lincoln Blvd and Pico location to get my iPad mini fixed... Rafa was so helpful and knowledge ....very convenient and reasonable. Thank you Guys.... FIVE STAR read more

My iPhone wasn't charging, and thanks to Edward here, I discovered it was just a bunch of dust and detritus built-up in the plug-in part of the phone that I'd not sufficiently cleaned. Edward spent a few minutes and cleaned it out, charging me nothing. Nothing! He also gave me tips for doing a better job at cleaning the dust out. read more

I've been to this location 3 times and each time it's been a great experience. After weeks of struggling with my lightning connector I stopped in. Raphael took my phone and cleaned out the lint that had gathered in the socket. It took 3 minutes, my phone works perfectly and there was no charge. Thanks Raphael! read more

Fantastic and professional service! I had an iPhone SE with a cracked screen and needed a new battery as well. DSF had it all done and looking brand new in an hour - on a Sunday no less! I had screen protector added as well for a total of $116. I'm completely satisfied and would not hesitate to return, but hopefully It won't be necessary! read more

Just got my phone back! Took an hour, just as they said. And, same goes for the estimate. Raphael did an awesome job! Highly recommended!! Thanks guys! read more

Rafael was awesome! I walked in there with a broken iphone, he took time to explain possible scenarios and what the cost would be. Put me at ease especially since I had a ton of information like many on my phone - Thanks Rafael! read more

Had a great experience. The glass over my S6 Edge camera lens shattered. I took the phone in and these guys ordered the part for 8 to 10 dollars and had Raphael quote the labor and do the work. The quote i felt was VERY reasonable and when the part came in, Raphael did the work while i waited. Highly recommended for honesty and reliability. read more

So grateful this place is located close by. Unfortunately, I have a lot of experience with iPhone repair shops....a lot! I used to drive 40 minutes in traffic to find a good price. Now, I can walk to DROP SMASH FIX & their prices are very reasonable. Phil K had a great attitude! Thank-you! read more

I'm very disappointed in the customer service at DropSmashFix....BOOO!!! I'm a regular coming in and getting my son's phone fix. He recently had his iphone 11broken by his friend, I understand accidents happen. Everything has a solution no biggie," I'll get it fixed" I tell my kid. But I came to this location 3x's, and everytime they had an excuse not to fix it. The first guy gave me a quote and said they'll do on Friday and it was a Wednesday and I specifically asked are all parts will be identical, "yes we have them" I believed him. So I came back Friday with the phone different guy. I was told to come back Friday, I'm here with the $ I'm ready for it to get fixed, here comes another excuse,"we don't have the parts come back next friday", wow I'm trying to be reasonable. I'm starting think they don't know how to get this fixed. So here today again it's Friday same guy now he says that the color doesn't match my phone and that it looks more damaged than it was last week. How so it's been in the original box. Why lie I've brought the phone all times for them to see it and provide all parts in the future. Ididn't get his name maybe I should've but I felt that I was being rushed out from explaining why I'm given a different excuse to come back again next week "Friday". I get the hint 3x's is enough. Terrible service lack of responsibility on their comment to do what was said. Im never coming here again and don't recommend coming here if you have a iPhone 11 broken back and front glass. I don't think they can handle that kind pressure. read more

My screen was broken and I am so glad I found this place. Raphael was very helpful. I was limited on time and he had it fixed in under 30 minutes. I recommend coming here read more

Amazing service and SUPER QUICK!!!! With my clumsiness I know the return customer discount will come in handy too! Phil K was a great rep and very friendly. read more

Thank you Rafael for fixing my IPhone 6 speaker in minutes!!! You have great customer service!! Will recommend this store to all my friends!! read more

These guys were really cool: helpful, quick, easy to deal with. Last time I fixed my screen at Apple Store I had to make an appointment for the next day then they kept my phone for 4 hours ... This took 1 hour after walking in read more

I had a slight crack in the corner of my 5S screen and stopped in. Will was extremely nice and had me fixed up in an hour. While I waited, I walked a block down the road to a great place called The Novel Cafe for a sandwich & coffee. There is also a great bar with WIFI close called TRiP. So, it is an easy place to burn an hour. I did however, have an issue, as my new screen somehow cracked that same day when I got home. Worried, I returned the next day. Will contacted the owner, and even though the couldn't confirm it was a defect, they were nice enough to do the right thing and replace it for me. The owner even spoke to me personally on the phone to explain what was happening. I was impressed and grateful. I hope I don't need to, but if I ever do need repairs again, I'll use these guys for sure. PS make sure you pay your meters and pay attention to signs, street sweeper was coming through at 3:30 PM on most of those streets. read more

A really great store for those like me who continue to drop phones! This store provides fast, friendly and most importantly affordable service. read more

I like this place its right next to my job and my iphone 5s that i bought on cl was all messed up the camera wasnt working and the guy here his name is edward i think really helped me out and told me everything that was wrong with my phone he was really cool Should give it a try read more