Walter at DropSmashFix is my hero. I brought in a bent headphone jack on my iPhone 6 Plus and he was able to fix it BRAND NEW!!! I had called around and everyone else told me I was basically SOL unless I purchased a whole new housing. Walter!! You saved me. Thank you!!! So happy I know about you guys. With phones costing $800 these days, it's nice to know someone can come to the rescue of damage happens. read more

Thank you Rafael P. for your kind, professional and quick approach at fixing my phone!

This place is great. The guy was super nice, he seems to know what he's doing. I broke the screen of my iphone 5s, they replace it in 1 hour. Everything is now working perfectly. I'm a happy customer! read more

Rafael was the sweetest and most professional! He was honest and took the time to explain all my questions. Great experience.

I cracked my screen terribly and I looked into going to Apple to repair but they wanted to send it out and you don't get it back for 3-5 days. I found DSF on Yelp, dropped off my phone and in under an hour, it was fixed and is working great (got it fixed 2 days ago). It was weird to be without my phone for an hour so I can't even imagine 3-5 days. I hope I don't crack my screen again but if I do, I will definitely be returning to DSF. read more

Had a great experience at Drop Smash Fix. Rafael is a true wiz at fixing things, furthermore he's admirably patient and great at explaining services and procedures. You can tell that he actually cares that the customer understands everything and comes away satisfied. My iPad Air repair is a $136 repair here vs 299 at the Apple Store. I learned that they repair more electronics than just broken screens - like a headphone jack and the Bluetooth antenna in an android cell phone. The work he did on another customer's antenna was seriously impressive. Very reasonable prices. Highly recomended! read more

If they had 10 stars I would give them 10, the guys behind the counter are also your repairmen, very mannerly, really helpful explaining what needs done, honest, very pleasant, prices are reasonable and service is quick, I can't recommend them highly enough, I have used the a few times and never disappointed with their service, what else can you ask for !! Christina Funnell read more

Glass of water knocked over on my "indespensable for business" iphone 6 in middle of night - discovered in morning - phone wouldn't boot up. Made on-line appointment for 3 pm that afternoon Santa Barbara shop- Matt advised procedure - found extensive corrosion - treated and installed new battery and screen. Phone fixed and up and running when I picked up at 6:30 - He is a wizard! Thanks! read more

Karl is super fast and polite. Great rate $89 including tax to replace glass on iphone5 after dropping it on cement. Took less than the estimated 45 min. Highly recommend. read more

Phil is the best!!! He knows everything about phones!!! So helpful!! Please see them if u need a repair. Super quick super easy!!! See Phil!! read more

I went in yesterday morning for a cracked iphone screen that was causing the touch screen to spaz out and open random apps and try to start typing or deleting things. Rafael repaired it in less than an hour and it's as good as new! He was very helpful, and the price was pretty reasonable. Will go back there for any repairs when I inevitably break it again. read more

Rafael helped me. He is a genius! Polite too. It's nice to see young people so helpful, motivated and taking pride in their work. Yes, it was a bit pricey, but I brought in a phone smashed beyond belief (long story). A new iphone 6 - it looks new again. It works too. The bend is out of it. The apps and pictures all were saved. The screen is new. It looks brand new. He also replaced the camera. Thank you Rafael. We will be back and your boss should give you a raise. Thanks for the great customer service and fast too- 90 mins and it was fixed! read more

Doesn't get any better than these folks. Fast, cheap and good.

These guys were really helpful. I needed a screw for an iPhone and they were the only repair place willing to provide one. Everywhere I called said they wouldn't sell or give one to me. These guys were very generous and provided me one for free even though they don't sell them. Acts like that go a long way in my book. I will be using them in the future for any of my iPhone or iPad repair needs! read more

Seemed nice but very expensive. Did not want to refund the deposit of $25 even though I called one day after leaving it. It was a back glass replacement for a Galaxy 7. A $14 part. Repair Bar on Westwood Boulevard repairs it for $30 instead of $80... read more

Really great - took my iPhone 6 in with a cracked screen and 15 minutes later, good as new! Rafael is fantastic - if you need a screen repair on the west side, look no further. read more

needed a new screen of course it cracked to bits..... I came in and was out in an hour. quality work. I'm very happy all is returned to normal again. thank you Drop Smash Fix. I will use you ANY time I need help. you are top notch. read more

I had an experience I have to share about Drop Smash Fix on Lincoln. I had my iPhone screen replaced by them and two weeks after the repair my phone was in my back pocket and cracked as I was bending forward/sitting down. I went in and explained the situation to Ali and he said that he would replace the glass for me. I'm now a loyal customer thanks to Ali and will come back whenever I have a problem! It was a classy move on their part and again it earned them a strong supporter in me! Quite simply outstanding customer service! read more

Twice I've brought phones here for new screens and twice the work has been excellent. This time it was Rafael who did great work, quickly per my request, and I know it wasn't easy with this phone which had been through (a) an antique meat grinder; (b) an incident involving a giant squid and an ape; and (c) that time I skydived from a space capsule and tried to take video the whole way while eating an ice cream sandwich. But seriously, I write this because the other experiences I've had with phone-fixers have been a bit like visiting your second cousin who he swears can make you a fake ID in less than five minutes. Most such places aren't exactly trained in the niceties of customer service. This one is highly recommended. read more

Rafael and Wendy were extremely helpful. Rafael fixed some corrosive damage on one of the connectors on my MacBook Pro with extreme celerity (within 1 hr). He is dedicated to his work, and I would definitely return to him if I had issues with any of my electronics. Wendy was very helpful when I went to pick up the device and was thorough in describing Rafael's work. Very smooth and quick transaction! read more

This place is AMAZING! They are so honest! I brought my iPhone in because the sound was muffled , but thought my speakers have blown. They had a look and said that they just needed to be cleaned out, which is what they did! AND NO CHARGE! They truly have restored my faith in the small business owner! I would definitely go back there if I have any issues with my other devices . read more

The Ventura store on Main Street Ventura has now helped twice with iphone water damage. They provided same day service and in one case, because of a personal emergency fixed my phone within a few hours. Andres and Jose are very professional. They even went the extra mile when my son recently damaged his phone. They accepted a phone inquiry from us when we were out of town and tried to trouble shoot. If you are near any one of their stores, this is the place to go. Virginia read more

Brought my phone in today to replace the charging port. Service was quick and the phone was done in about an hour and at the previously quoted price. read more

Excellent! Shattered screen was repaired like a brand new iPhone 5s. Two thumbs up to Will who was fast and professional. Highly recommend this place for any broken iPhones out there! read more

Raphael is great. I dropped my phone and the screen was unresponsive. He fixed my phone in 2 hours, dropped off the phone came back and it was working again. woohoo! read more

Impressed. Came by on the fly for a broken cell phone screen. One employee was already working and it might take a little longer but another guy came out and said he would clock in to fix my phone. About 12 minutes later - it was done! Karl was professional, polite and courteous. I'm huge on customer service and was very pleased. Thank you so much! read more

Edward hooked me up today. I was able to repurpose my broken old phone with a new battery and screen. I've turned it into a birthday gift for my 12 y/o for 1/3 the cost of a refurbished phone. read more

I was so upset when my iPhone screen was broken, but THANK GOODNESS for ALI. He was super quick and very knowledgeable about iPhones and any technology, in general. Come see him with your phone issues and I promise, he'll get it done with full satisfaction. read more

Carl was awesome! We had a broken off headphone jack in our iPad and it stopped all audio. We went in, Carl did his magic and about 10min later, the jack was out. Great guy and great service! My son and I break equipment super-fast and all our business is going right here. read more

I love this place. Thank you, Iban! this store, and Iban in particular, always takes good care of me and it's never, ever a hassle. There's never a good reason to go to a store like this. But if you do find yourself with an iPhone/iPad issue, Iban and the rest of the staff are your guys. I've been here three or four times for various issues and each time I've been very satisfied with the results. I've seen them make miracles happen. Good. Honest. Affordable. I highly recommend coming here for all your iPhone/iPad needs! read more

Brought my phone with a shattered screen in on a Saturday morning. Picked it up 90 mins later looking like new, thanks to work by Rafael. With tax, total cost was $115. Really nice guys here. It's one of those places I hope I don't have need to visit again, but since I seem to be good at dropping my phone in a way so it cracks even with a case on, I'll probably be back at some point. read more

I have used DropSmash Fix personally and for my Employer a local law firm. They have always provided fast and courteous service. I have used them 4 times for different products. On the last occasion an iPad that belonged to the Managing Partner off the firm was acting up, it appeared there was a problem with the digitizer. We had the digitizer replaced a couple of months earlier (i think) and it was now having this problem. I brought it in at 9am and explained the problem. The staff member was a nice young lady ( Im sorry I don't recall her name), but she listened and said they would fix it. They called me at 2pm and I picked up the iPad, they repaired it under their warranty. They did not try to find a way to blame me for the issue, nor was I trying to blame them for the issue. They just fixed it under warranty. Easy Peasy. Doesn't get better than that. I highly recommend DropSmashFix, to anyone who needs their service. Thank you Drop Smash Fix. read more

Quick, easy and convenient. Open on Sundays. Rafael P was very helpful.

These guys were life savers! Completely shattered my front screen and what able to get it repaired in short order prior to an international trip. Rafael P was courteous and professional in completing the repair in the short timeframe. Although I hope to not have a reason to, I will certainly re-use these guys should the need arise! A+++ read more

I had this amazing experience where I was referred to them by verizon wireless to repair my note 4 screen. I talked to Carl via phone and he was so nice and helpful. He priced me via phone so I knew what to expect. And he helped me with so many things that nobody could help me anywhere. What a great guy. read more

These guys did a great job. They are smart and kind and fun and affordable. They successfully completed a job that another repair company (which Mac911 recommended for mobile device repairs) said could not be fixed. The damage required replacement of the whole camera and lens mechanism for my Iphone 6. (I smashed the camera by mistake when I closed the hatch on my chevy Volt. Ouch.) They were quick too. They answer the phone promptly. They got to my repair right away, and called me at home less than an hour later when it was ready to be picked up. And now I'm very happy with my iphone camera working perfectly again. From start to end, I could not have been more pleased. They took excellent care of me, and I will use them again if the future if needed. Highly recommended. read more

I went into DSF with a shattered screen, and Phil K. was extremely professional and helpful. He told me to come back in 45 minutes, but I came back in just over a half hour and the phone was finished. Can't recommend this place enough. read more

Walter showed love !! I came in at 6:57 not knowing they close at 7. and he still helped me. so thankful my screen was cracked so bad my fingers were cut everytime. and the place was so clean and neat. loved it ! read more

I cannot say enough great things about this place. I dropped my phone a couple of days ago and broke the LCD behind the screen(the screen did not crack). I called DropSmashFix in the morning and explained my situation and they welcomed me to come right in and get it fixed for a reasonable price. I was greeted with a warm welcome and was honored the quote given over the phone. Edward worked on my phone and it came out great!!! I went here on my lunch break from work and was in and out in 30 minutes! Thank you all!!! read more

Raphael really helped me out. cheap and quick.