Dr Cavanagh was able to see me while I was on vacation. He is a very patient Dr and his staff is…read morevery helpful.

I have been going here for over 20 years. Dr. Cavanagh and his staff are the best! They have…read moreprovided excellent service over the years. I really trust my eyesight to them. My new contacts are great and they always help me pick out stylish glasses. I totally recommend them.

I have had glasses/contacts for a very long time, which means I get my eyes checked every year, if…read morenot every other year. So I've been to a dozen of places to get my eyes examined and it's all been pretty much the same routine. More recently I've been getting designer glasses, and I've checked out the selection at Pearle Vision and Lenscrafters (my last pair were Prada frames from Lenscrafters), but I wanted to switch it up a little and try some place new. Happen to walk around Southdale Macy's and saw that they had an optical center and I happen to have a $100 gift card there as well, so I said why not.......uh....bad idea!!! I had my eye examination in either March or April and I've FINALLY got my glasses! I happen to get a pair of Fendi frames that were in their trunk show they were having at the time, but they were also in the store so it didn't matter that they were in the trunk show...or so I thought. They said trunk show frames may take up to 4 weeks!!! Unheard of!! Well, if you can keep up here's what happened: I got my "finished" pair of glasses after waiting 4+ weeks....BUT they were the wrong frames!! How do you mess that one up right? So then they ordered my frames again and that took another 1.5 weeks or so. It comes in right? Well, it needed a few adjustments such as tweaking the nose pieces as well as the part that goes behind your ears. So, I don't know why, but the MANAGER takes off the original nose pieces and puts on different ones and manages to scratch the lens. I told her that I wanted a new lens. Hey, I paid for designer glasses, they better be immaculate right? Which meant I had to come back another time. I come back after another couple of weeks and as she takes out the lens and puts the new one in, she scratches the frame....like a big 'ole gash! I was absolutely disgusted with a MANAGER'S handiwork. I mean, you would think as a manager, she's careful and got these things down. Apparently not...so she ends up ordering me a new frame. You guessed it....it comes in and one of her cohorts tries to place the lenses in the frame....she couldn't do it....it took her over 1 hour of trying! She calls the manager at home hoping she could do something about it, but couldn't get a hold of her so she calls up one of the girls from the sunglasses area. The girl puts in this really long screw to try to hold the lens in the frame. Ghetto? I think so. So finally I told them that I wanted a new pair of glasses - new meaning new lens inside the frame and that if I had to come back all they had to do was just adjust the nose piece and that they were sending it straight to my house. NO....they couldn't even get that right...they sent me my old pair of frames with new lenses...which meant that the frames they sent back were the ones with the scratch in it. Yep...they are completely incompetent of their work. I went back once again telling them that they needed to order me a new pair and that I was keeping the old pair for backup. Which meant that I was getting at least a 350.00 pair of glasses for free. I think I may have even left out a couple more trips in here, but there were so many things wrong with them, that I can't even remember all of their mishaps! In the end, that's exactly what happened....after 5 long effen months! Yes, if it were up to me, I would give them no stars. Ridiculous...you would think that an upscale department store would get things right, but I'm definitely not going back there again. The manager should NOT be the manager, this is her profession, she should be able to do this without any snags. Come on now!

I thought I was getting a great deal on a pair of Prada frames through their trunk show. They said…read moreI'd have to wait up to 6 weeks to get the frames, but I was ok with it because I really loved them. About 3 weeks in to the waiting period I got a call from Macy's Optical. Turns out the frames weren't yet "released" by the designer and I would have to wait 2 extra months to get them. When I said I wanted a refund, I was told to "just wait" and maybe they could get them in a week. When I called back to speak to the manager to demand a refund she told me I had to wait until the next day because she had to go through my insurance. I said, that it would be fine as long as they called me after they talked to my insurance and could send me a receipt with a proof of refund. The next day I got a message saying that they got the frames and would I like them to send them off to have lenses put in them. I spoke with the manager again and told her I did not want the frames! I wanted a refund and a receipt sent to me. Yesterday I got a call from Macy's Optical saying that my glasses are ready to be picked up..... After speaking with another salesperson, apparently I have been refunded, but someone still sent out the glasses. I still haven't gotten my reciept yet. They said to call back in another week if I don't get it by then. I had a really poor experience at Macy's Optical on many levels. My request for a refund was blatantly ignored multiple times. I made multiple trips to the store itself and every time I had to wait for at least 10 minutes to talk to someone. I still have no copy of any receipt of any purchase or refund made there. Plus, I had a pair of sunglasses fitted by a technician there and I had to take them to be fixed somewhere else because she practically mangled the sides of them. If you are at Southdale looking for glasses, go to Lens Crafters. I got my glasses there in 1 hour, no BS, and the guy fixed my sunglasses for free.

I've been going to Eye Care Center- Maplewood for probably 10+ years and my parents even longer…read more Every Optometrist I've seen over the years has been great! Recently, I saw Karlee Seawell, O.D. She was on time, knowledgeable and personable. I would recommend anyone to see her! They send text reminders to remind you to schedule appointments and you can schedule directly through texting, which is convenient for scheduling Easy free parking, friendly staff, give great suggestions on glasses/products to help your concerns

We use to be a patients here. All the doctors and staffs are really nice. Our insurance changed and…read moreI didn't come here for awhile. Just cam back today 3/19/25 and ask to schedule the appointment with my new insurance. The from deck is very mean. Thank feel like she think I came to begging her. I wish I remember her name but she work with Emily the other front desk. To be honest o don't want to do business with them. I come here and we pay for why she treat me that way. She act like I am a beggar. Poor service and I will tell all my friends about that

Dr. Rodman is a personable, kind, knowledgeable, and thorough ophthalmologist who will go the extra…read moremile for his patients. The office is small and the staff are courteous and friendly. I saw Dr. Rodman for many years until recently when my insurance changed. I even considered paying the extra cost of out-of-network deductibles for his services, however due to my condition, the costs are very high. I whole-heartedly recommend Dr. Rodman.

Dr. Whitney is extremely informed about sleep disorders of all kinds. He has designed a very…read morecomprehensive sleep study and ensures the comfort of all of his patients. I cannot imagine a better experience.

Horrible--do not do business with this place. I heard bout…read morethis place through word of mouth. I did one phone consultation and was told I would be updated with a plan when they ran insurance. I was told my insurance would not cover this and then hit with a $100 bill for a 10 minute zoom call. I made a good faith effort to make the payment anyway and send my payment information to their billing office. A month later I received another bill and was told my "payment information was not correct" (Even though BetterHelp has been using the same payment information for months no problem. Shannon at the business office was a flake when it came to communication. I told her I was going to the Better business bureau which I did but they refused to responds to their two attempts to contact me. I continue to receive bills from them and am now putting return to sender on the envelope. I found out the sleep issues were a symptom of Perimenopause which I found supplements that greatly improved my sleep. This business seems to care more about money than their patients.

I had a another awesome experience at Elton Eye Care. Dr. Guy and the Elton team, (Theresa and…read moreJaime) were wonderful to work with. I'm so excited to get my prescription glasses for officiating Volleyball. I will be back. :) Thanks again, Bob

Great Employees!! The assistant manager helped me pick a pair of glasses for me, and was very…read morefriendly!

I had a pair of Zeiss custom made readers shipped with +3's and the pale gold hue in ultra thin…read moreglass. Dave got in the blanks and custom made them to my specs with the frames and FedEx'd them to my home and they beat anything you can buy at CostCo with the cheap chinesium frames. They are perfect and will work well until I have my cataract surgery done. He called me from the Anoka Store so the credit should go there. I am super happy and I am a bit of a pain as nothing short of right is right.

This is the worst place I've ever dealt with. Messed up my glasses, and my contacts, wouldn't…read morework with me on any sort of refund, partial or full and basically said too bad. Staff was rude and the dr was condescending. Never again. Take your business elsewhere.

I just received a great Christmas gift--the gift of sight--and it's all thanks to our wonderful…read moreoptometrist, Dr. Schwartz, at Albertville eye care! Last November, during my annual eye exam, he caught a microscopic abnormality in my left optic nerve--before he had even dilated my eyes. After months of tests and ruling out other things, the doctors at the U of M determined that it's an optic nerve sheath meningioma (tumor). Thanks to Dr. Schwartz's expertise, it was caught before any vision loss (the doctors were shocked as it's rarely detected before the patient has symptoms). After radiation treatments and my follow-up MRI yesterday, I am so thankful that the tumor shrank a little and I only have very minor vision loss. This would not have been possible without Dr. Schwartz and I will never be able to thank him enough for blessing our family with not only top-notch, hometown care, but for saving my eyesight (and more). While I didn't plan to share this much on a public page, I couldn't explain how awesome Dr. Schwartz is without sharing some of my experience. I highly recommend him, as does our whole family. Thank you so much, Dr. Schwartz! :) I posted this review on some other local pages last November about my visit then: "It's so wonderful to be able to get top-notch care without leaving the STMA community. I had my annual eye checkup with the awesome Dr. Schwartz at Albertville Eye Care. He is attentive, professional, and fosters a relaxing environment. He noticed my optic nerve was swollen. He did more tests and was patient and understanding and laughed with me while I researched it on the Mayo Clinic and WebMD wesbites. His assistants, Mandy and Jill, are always so friendly and go above and beyond to make us feel like so much more than patients."