Worse service ever. They made me feel like a burden the lady that checked me in had so much…read moreattitude I wish I got her name. Also my doctor Jessica was incredibly rude as well. I asked for a wrap for the splint they gave me for my finger and they said no and kicked me out basically. DO NOT WAIST YOUR TIME COMING HERE !! They do not care about you !

This urgent center was great - very efficient and professional. Pleasant ambiance as well,…read moreespecially for an urgent care facility. Took care of my strep infection right away. Reception was very nice. The nurse was slightly brusque, but businesslike and not unfriendly. I saw Dr. Gamez, and he was very good...skilled, courteous, and transparent about the examination and treatment process as he went along. I would come back (but hopefully I won't have occasion to).

I like that they have wait times posted on a tv screen by the office showing if your provider will…read morehave a delay, at the post lunch hour there were no delays, but one receptionist while the other was on lunch break. The line was 5 people deep when I arrived. I still only waited about 5 minutes or so and I liked that their identity verification questions were just partial (street you live on, last 4 digits of phone number). The RN and MD I saw were both very professional, kind and helpful. The MD walked me out to the reschedule station. It was nice to see a practice of patient-centered care.

I've been a WELL-CARED for member with GHC since 2019. When I first moved to Madison in 2018, I had…read morea different service provider that was... questionable. As soon as open enrollment for insurance was available, I made the move as fast as I could. I have never had a bad visit here. I've ALWAYS received the best care possible. As someone who is a zebra when they typically treat cows (referencing my very complex medical history) they've handled it with superior care, concern and streamlined servicing. I've had everything done from physicals, lab work, physical/cognitive therapy, specialized treatment plans and about anything else you can imagine-- including surgeries contracted through UW Health Systems. Yes, there are preapprovals required for certain types of concerns, but I've never had an issue with paperwork going and has been done with little to no effort on my part. My doctor is Kyoko Felland and I ABSOLUTELY love her attention to detail and focus on my overall health. She always knows me and my concerns without having to look up my chart. I enjoy seeing her so much, I'd consider her a friend if it wasn't awkward. :) My husband had another PCP but after my stellar experience with her, decided to make the witch to GHC as well. She spends a good amount of time with us each visit and even catches up with our personal life mentions from previous visits. My children all see

this is the worst place I've ever been to everyone here is so unprofessional and rude. they don't…read moreknow how to treat or help their patients at all. if you want good care and good customer service DONT COME HERE.

This was my second visit to East Hospital. My first was a few months ago to use the swimming pool…read more There's plenty of free parking, which is great, and the signage throughout the facility is clear and easy to follow. Upon entering, staff members are stationed at the information desk to answer any questions, which is helpful. The pool is located in one corner of the building. There are lockers available for changing, and a lifeguard is always on duty. It's a lap-sized pool and overall a nice facility. This time, I visited a friend who was there for a procedure. The hospital itself is only a decade old so it looks well kept!

After an emergent reconstructive hand surgery with a two night hospital stay and a half dozen OT…read morevisits, I am very impressed with the caliber of the staff and the respect they have shown me in my recovery. This is a state of the art facility and we are lucky to have the UW hospitals including this one so close to home. This will be a long recovery and I know that I am in the right place.

I went there today for the first time. I had a great experience with my new primary care…read morephysician, Amy Bauman. she listened well and made sure I was happy with the plan moving forward. The office staff, the nurse, and the woman who took my blood in the Lab, were all very kind and professional. I have very small veins (plus I've been fasting, so I was a bit dehydrated), so the woman in the lab had a little trouble finding a vein, but she kept asking if I was okay and later let me stay seated while she gave me an apple juice. (I have a history of fainting!) I'm glad to have found this clinic!

UW Health Monona is the worst clinic in the world. I finally left after waiting an hour to see my…read moredoctor. They are incompent and don't care how much of their patients time they waste

One of the most amazing compassionate individuals I have ever met. I have been seeing Dr. Albright…read moresince I was a baby along with my whole family. we owe my dad's like to his thoroughness and care!

From the owner: You want board certified doctors, experienced nurses and other skilled professionals who treat you…read morewith the same compassion, concern and commitment to excellence theyd give their own mothers. Thats what Mercy Health System is all aboutworking hard and doing whatever it takes to keep raising the bar, to provide the best care possible. Whether in primary family care or our dozens of specialties, such as neuroscience, cancer care, heart care, trauma care, orthopaedics, heart care, and plastic surgery, we will always stretch ourselves further to make sure every patient gets the best care possible.

I went to this location for vaccines and was able to schedule an appointment very quickly. The…read moreentire check-in process was smooth and efficient. During my visit, Daphne, a Medical Assistant in Occupational Medicine, was fantastic. She was empathetic, caring, and made the experience very comfortable. There were also plenty of free parking spots available, which was a huge plus.

8/19/2022 I went to urgent care yesterday and was given medication for nausea and a covid test…read more Later that day a man called from urgent care to tell me I have covid. He said he was going to have the covid team call me to set up getting plaxlovid(?). As of yet, I've received no call from their covid team. The initial care was fine, but the follow up is subpar. Think I'll go to a UW urgent care next time. They open later, but they are more thorough. 8/20/2022 I am updating and removing 2 stars. They still couldn't get themselves together to get my treatment set up. I'm glad I had another resource for meds. There was no apology for forgetting to follow through or the clumsy phone call. Dean Clinic was stellar, SSM Health is a money-making machine with healthcare, seemingly, an afterthought. Shameful. I don't know why it says I'm in San Francisco. I'm in Madison, WI. Do they have SSM Health in Cali?